--- title: GiveSmart Reviews meta_title: 'GiveSmart Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 158 reviews by the users' company size, role or industry to find out how GiveSmart works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 158 scale: '5' date_modified: '2026-08-07' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # GiveSmart Reviews **Vendor:** Momentive Software **Category:** [Auction Software](https://www.g2.com/categories/auction-software) **Average Rating:** 4.5/5.0 **Total Reviews:** 158 ## About GiveSmart GiveSmart is the all-in-one fundraising, event, and donor management platform built for purpose-driven organizations ready to do more with less. In a world where nonprofits are stretched thin—juggling disconnected tools, limited resources, and rising expectations—GiveSmart helps you bring on better: - Connect more with donors through engaging auctions, events, and digital campaigns - all in one place. - Manage more with unlimited access to any type of campaign and a connected platform that simplifies operations. - Expect more from a trusted partner empowering thousands of nonprofits and associations to raise billions and deepen donor relationships. Whether you're hosting a gala, launching a giving day, or stewarding donors year-round, GiveSmart is your connected solution for maximizing impact. Bring on better giving. Bring on better outcomes. Bring on GiveSmart. ## GiveSmart Pros & Cons **What users dislike:** - Users find the service **excessively expensive** for small organizations, leading to dissatisfaction and frustration with commitment terms. (1 reviews) - Users criticize the **high fees** of GiveSmart, mentioning inflexible contracts that don't suit smaller nonprofits. (1 reviews) - Users report **payment issues** , citing inflexibility and dissatisfaction with contract commitments as major drawbacks of GiveSmart. (1 reviews) - Users face **poor customer support** with GiveSmart, experiencing inflexibility and unpleasant communication during cancellation requests. (1 reviews) - Users report **poor support services** with GiveSmart, highlighting inflexible contracts and unpleasant communication experiences. (1 reviews) ## GiveSmart Reviews ### 1. Great overall auction success **Rating:** 4.5/5.0 stars **Reviewed by:** Denny S. | Assistant Director of Suites and Events, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **What do you like best about GiveSmart?** Ease of use, quick responding staff, attractive interface. **What do you dislike about GiveSmart?** More initial tutorials/overall auction understanding of proper auction protocols. I had never run one before and was slightly lost because we were a past client. **What problems is GiveSmart solving and how is that benefiting you?** GiveSmart allowed us to create an incredibly successful auction for a memorable event. ### 2. So grateful we went with GiveSmart! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **What do you like best about GiveSmart?** The platform is really easy to use and was intuitive to set up auction items. Customer support was always helpful when I called in and explained everything thoroughly. **What do you dislike about GiveSmart?** It's hard to login in on your phone and use this with a phone which is I guess why they encourage iPads :) **Recommendations to others considering GiveSmart:** Do it! **What problems is GiveSmart solving and how is that benefiting you?** We were able to more than double our auction funds raised at our golf tournament. The platform basically paid for itself and we still came out ahead. ### 3. Effective fundraising site **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** Easy for the guests at the party to use. Helped us raise a lot of money for the school. Very responsive staff. **What do you dislike about GiveSmart?** A limited number of characters shown in the titles of items **What problems is GiveSmart solving and how is that benefiting you?** Streamlines process to our silent auction ### 4. Simple, easy to use online bidding software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** Easy for guests to navigate & display of auction items easy to see. **What do you dislike about GiveSmart?** The layout of tax letters & donation letters. **What problems is GiveSmart solving and how is that benefiting you?** Easier for older people to use. Very simple to upload info and layout tables before event ### 5. GiveSmart **Rating:** 5.0/5.0 stars **Reviewed by:** Jason S. | Development Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2019 **What do you like best about GiveSmart?** Ease of use and larger reach for our auctions. **What do you dislike about GiveSmart?** Relies on a good cell signal, some older people complain about the technology. **Recommendations to others considering GiveSmart:** Integrate it with Salesforce **What problems is GiveSmart solving and how is that benefiting you?** Finding new donors, increased revenues, increased awareness ### 6. Awesome experience using GiveSmart **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2019 **What do you like best about GiveSmart?** Easy to use backend, quick & efficient payments, and customers enjoy the product. **What do you dislike about GiveSmart?** We have no issues with GiveSmart or implementation to roll out to our clients. **What problems is GiveSmart solving and how is that benefiting you?** We are able to charge customers instantly and ship out the next day. Very easy to add products on and list their categories and quantities. ### 7. Great Mobile Bidding Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about GiveSmart?** I love how user friendly GiveSmart is. The site is easy to navigate and the staff are always willing to help you along too. **What do you dislike about GiveSmart?** I wish GiveSmart was all encompassing and allowed my organization to do everything we need from tracking sponsorship/donor dollars, to mobile bidding, to invoices, etc. We use several systems to accommodate our needs. **What problems is GiveSmart solving and how is that benefiting you?** Customer satisfaction and guest experience at events! ### 8. Tops for Text-to-Give **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about GiveSmart?** Ease of use for all ages to make a donation; pay immediately or pay later **What do you dislike about GiveSmart?** Technical support can be a challenge to reach. This is very frustrating for us. **Recommendations to others considering GiveSmart:** It's a terrific tool once mastered. Be prepared for potential challenges you may have with technical support. **What problems is GiveSmart solving and how is that benefiting you?** Text to Give has been a great way for us to provide an immediate call to action. ### 9. Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2019 **What do you like best about GiveSmart?** Givesmart has the best staff to work with. They were all so helpful and had the best can do attitude. It is always a pleasure to work with them! **What do you dislike about GiveSmart?** Givesmart can continue to update their product so that they have more capabilities but I'm sure that will come in time. **What problems is GiveSmart solving and how is that benefiting you?** Saving lots of time and headaches with the registration process and payment process. ### 10. Fantastic functionality! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** Reporting, item upload, seating assignments **What do you dislike about GiveSmart?** The aesthetic of items on the screen could look more professional **What problems is GiveSmart solving and how is that benefiting you?** Saving us time, giving us better results ### 11. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **What do you like best about GiveSmart?** Everything worked like a charm! On-site staff was great and the program worked flawlessly. Easy to set up and keep track of everything in real time. **What do you dislike about GiveSmart?** A few challenges when setting up the event but nothing major. **What problems is GiveSmart solving and how is that benefiting you?** GiveSmart is reliable and worked very well. No wasted time trouble-shooting. ### 12. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Joan V. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about GiveSmart?** The givesmart platform was very user- friendly. So easy to use with all the features you need . I also really appreciated the quick service whenever there was a question. **What do you dislike about GiveSmart?** I didn't like that you had to schedule a "meeting" time and then had to log in to discuss things. Kind of annoying. Can't we just call each other at a set time? **What problems is GiveSmart solving and how is that benefiting you?** We are trying to raise money for the school The Givesmart platform makes bidding easy to use and it is professional looking. ### 13. Helpful product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** They offer excellent onsite service at events. Platform is easy to use and is available pre & post event. **What do you dislike about GiveSmart?** We had some issues receiving final payment in a timely manner. **What problems is GiveSmart solving and how is that benefiting you?** Reducing paper trail and streamlining payment process at events. Reporting and data review made easy. ### 14. Running my auction through GiveSmart puts my mind at ease. **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon A. | Potter, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2019 **What do you like best about GiveSmart?** The software is very intuitive and user friendly. I was able to self-teach almost everything I needed to know with the video tutorials. If I needed additional help the customer service people are great! **What do you dislike about GiveSmart?** I like to push things to the limits, and there were 1 or 2 instances where the software couldn't do exactly what I wanted it to. I was usually able to come up with a suitable work-around. **Recommendations to others considering GiveSmart:** Well worth the money. **What problems is GiveSmart solving and how is that benefiting you?** The last project I did with GiveSmart was a project I did as an independent consultant. My client had limited website capabilities, and we were thrilled to run all ticketing, donations, raffles and auctions through our GiveSmart site! It worked like a charm. ### 15. Great platform + easy user expereince **Rating:** 4.5/5.0 stars **Reviewed by:** Barbara O. | Senior Director Advancement (Marketing), Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about GiveSmart?** The updated GiveSmart (formerly Gesture) platform is much easier to use and the Dashboard visual provides instant access to all of the internal tools and information. **What do you dislike about GiveSmart?** It would be great if this integrated with Blackbaud's Raisers Edge NXT product seamlessly. The separate products cause us tremendous time and work to manually log in financial data and donations to our database. **What problems is GiveSmart solving and how is that benefiting you?** We have not had our auction yet, but check back with us and we'll let you know. ### 16. It was very easy and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** You can set things up before the event and people can start bidding pre-event. **What do you dislike about GiveSmart?** The cost is always a downside. I want it for free! **What problems is GiveSmart solving and how is that benefiting you?** No problems. It is so easy to have people check out ### 17. A little to expensive for smaller non-profits. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about GiveSmart?** Mobile cause does make fundraising and donor record keeping easier for non-profits and features like the ability to raise funds by texting is a great feature. The design and control of web forms for fundraising looks nice and is easy to use. **What do you dislike about GiveSmart?** For the amount, there are cheaper options for small non-profits. I think MobileCause works better for maybe more medium sized organizations or organizations that have a younger donor base. **Recommendations to others considering GiveSmart:** See if the extra features you use are useful for your organization. If you have a donor base that is unlikely to donate through texting or online than I think some of the more valuable features may not be adding enough of a return on your investment. **What problems is GiveSmart solving and how is that benefiting you?** MobileCause did allow us to keep track of our donors and provided valuable information that we could use to better communicate to donors and increase donor retention. ### 18. A must for Event Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle H. | Development and Marketing Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2018 **What do you like best about GiveSmart?** GiveSmart offers tailored event support in any location. Their team will go to wherever your event is located. They were a tremendous help with our annual Gala last year in Hawaii. They are super friendly, they offer onsite event day and booth exhibit hall support to ease donors on auction bidding. Their website platform is super user friendly. They even offer a crowd funding platform to use free for one year with a contract for event support. The day of the event they have several team reps on hand to help with bidding and closeout. The whole event registration and closeout process was quick and efficient. **What do you dislike about GiveSmart?** They could be a little pricey, around $8,000 so be sure your event needs support and could raise more money then cost of their support. Our event raises about $50,000 so with the cost of the platform we made about $40,000. **Recommendations to others considering GiveSmart:** Please access your needs and consider if the price is worth the cost based on your evaluation of donor giving. **What problems is GiveSmart solving and how is that benefiting you?** We have seen an increase in donor giving, pledges. Their platform is a very easy system for auction bidding and allows you to select reports on all auction bidders and a report on outstanding payments so you may easily reach out to each donor for payments on their bids. ### 19. The only fundraising software you'll ever need **Rating:** 5.0/5.0 stars **Reviewed by:** Paul H. | Technology Sales Specialist/Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2019 **What do you like best about GiveSmart?** I had not previously used this type of software to manage our accounts, Givesmart made my job much easier. **What do you dislike about GiveSmart?** Givesmart has been perfect for us, multiple large events all successful. **Recommendations to others considering GiveSmart:** Our partners have all switched to GiveSmart since we began using it because they could see how it was helping us build up our infrastructure. I have not thoroughly looked into other types of software which could be used, but we have not had any problems with GiveSmart and I would recommend it to anyone who works full-time or part-time in fundraising. **What problems is GiveSmart solving and how is that benefiting you?** Our donations have increased significantly since we started using GiveSmart. This has in turn allowed us to expand our services. ### 20. Natasha, our on site contact is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **What do you like best about GiveSmart?** Responsiveness of staff and use of use for attendees. **What do you dislike about GiveSmart?** All is good. I did not dislike anything. **What problems is GiveSmart solving and how is that benefiting you?** Made it easy for attendees to bid and spend money. ### 21. Wonderful customer service and easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2019 **What do you like best about GiveSmart?** Online platform is easy to navigate and use **What do you dislike about GiveSmart?** Cost for site and staff compared to our proceeds from auction **What problems is GiveSmart solving and how is that benefiting you?** Saving time and better communication ### 22. What an amazing thing! **Rating:** 5.0/5.0 stars **Reviewed by:** Sierra L. | Employee, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2019 **What do you like best about GiveSmart?** I absolutely love this program! It helps nonprofits, schools, and foundations to enhance event experiences and make sure that they are given the things they need! This is a program that actually makes me smile because of how wonderful it is **What do you dislike about GiveSmart?** There is nothing that I dislike about this. It’s positive, empowering and it makes a difference within different aspects of life. School, fundraising, anything that this program helps is amazing! **Recommendations to others considering GiveSmart:** Nothing keep doing what you’re doing! **What problems is GiveSmart solving and how is that benefiting you?** I use this for my own personal reasons. I have realized that it’s easy to make someone’s day, it’s easy to make someone smile and it’s easy to H.E.L.P ### 23. Digital Bidding is the Way to Go! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2019 **What do you like best about GiveSmart?** We have seen an increase in silent auction proceeds since shifting to a digital bidding system. Their platform is a very easy system for auction bidding and allows you to manage ticketing, donations as well as bidding for live and silent auctions. **What do you dislike about GiveSmart?** Working with the day of event pros has been our greatest hurdle. In our area these individuals are often contingent employees and GiveSmart is never able to confirm that these individuals have prior event experience. For us the better option has been to secure our own volunteers who will act as GiveSmart pros to work registration, checkout and collecting bids during the live auction. **What problems is GiveSmart solving and how is that benefiting you?** Accounting for our events and tracking for ticket sales have become much easier using this platform. Above anything else we save time which is invaluable in a small organization. ### 24. Amazed how easy it was for our guest to check in and out which gave us more time to enjoy the event **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about GiveSmart?** Easy access to all of our donors and donations. Less work during our fund rasing event which allows us to spend more time with our guests **What do you dislike about GiveSmart?** Really not a dislike but more of a comment for the staff to be a little more aggresive in getting guest's email addresses and putting their credit card on file. **What problems is GiveSmart solving and how is that benefiting you?** Easy to keep track of all the donations and allowing our guests to preview the auction items on line is a huge plus. ### 25. Increased auction sales and great customer service for our Big Event **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about GiveSmart?** Easy to use, clean interface, customer service **What do you dislike about GiveSmart?** We would like to be able to automatically charge orders over $1000 at the end of the night if they don't cash out. Maybe a higher amount like over 3K or 5K **What problems is GiveSmart solving and how is that benefiting you?** Our guests love the mobile bidding. It has been helpful for tracking and reporting, Our auction sales have increased. We like that we are able to train volunteers to use the product for our event. ### 26. Mobile Cause **Rating:** 5.0/5.0 stars **Reviewed by:** Meagan E. | Membership Coordinator , Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2019 **What do you like best about GiveSmart?** how well it keeps track of all of our data **What do you dislike about GiveSmart?** I do not have any dislikes about the program so far **What problems is GiveSmart solving and how is that benefiting you?** Areas that we can improve our fundraising ### 27. Gesture Thumbs UP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about GiveSmart?** I like using GesturePro because it is very user friendly, easy to use, and has all of the features necessary to facilitate events. I have worked several major fundraiser auctions using GesturePro the last several years and I am very confident in recommending this application to anyone looking for a reliable and streamlined process. Each auction item is viewable in an icon format. It is very easy to search for items based on item number. The check-in and check-out process for attendees is very simple as well. The process is really easy. Attendees check in, put their credit card on file, and are texted a link which they received on their cell phone. They then click on the link which takes them to the auction items. If they are searching for a particular item, they can search for it using their cell phone, see the icon of the image or search for it by item number and bid on directly from their cell phone. Likewise, if the see an auction item on the auction floor, they can search for it on the cell phone and bid on it. They have a choice between automated bidding and manual bidding. They also can watch bids to see who was winning. Once items close out, attendees are notified if they won on their cell phone. They also have the ability to check-out using their cell phone and pay for items won. The cell phone and management app is in sync real-time and is reflective of all users. The only exception is for the main administrator who has exclusive access for viewing transactions and the ability to modify the auction. Various categories can be setup for categorizing auction items and for each auction such as live auctions, silent auctions, head and tails games etc. I especially like the visual identification system used where each auction item is assigned a button with a photo of the item on it. Even major auction items such as trips had a photo along with an item number. The menu items include everything needed for all parts of the auction event. GesturePro is very organized, thorough, and easy to use. **What do you dislike about GiveSmart?** Attendees credit card information is added by swiping their card using the credit card adapter connected to the ipad, This populates their information quickly making the check-in process that much quicker. Occasionally there was a problem with the card readers reading credit cards. On rare occasion, there were attendees who wanted to enter their credit card manually which they could do but it still required checking them in and texting them a link. There also was some minor confusion if there were multiple people with the same last name, guests checking in as part of a group, or people using the same card. However, it was not too complicated to find a way around this and in most cases it just required setting up a new attendee profile. **Recommendations to others considering GiveSmart:** Highly recommended! **What problems is GiveSmart solving and how is that benefiting you?** GesturePro's major benefit was key in being tech savvy. Due to these being high profile auctions for major sports teams or non-profits, the attendees and donors expect a sophisticated process which is streamlined. The easier the process, the more likely they are to bid and spend money. These auctions were highly successful and brought in thousands of dollars for charitable organizations. ### 28. Great technology! **Rating:** 4.5/5.0 stars **Reviewed by:** Sara S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2019 **What do you like best about GiveSmart?** Guests can easily track their bids from their phone without having to return to the auction area to hand write their bids. All payment is automatic if they win. No chasing people down for money. **What do you dislike about GiveSmart?** Nothing really. There is a lot of work on the backend, but all worth it in the end! **What problems is GiveSmart solving and how is that benefiting you?** Helps with event fundraising. Easier for people to spend money. ### 29. GiveSmart is great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2019 **What do you like best about GiveSmart?** It is very easy to use when you are going into the dashboard and uploading and changing items. The ease of use is great! **What do you dislike about GiveSmart?** I had some trouble generating my item list(s) as a pdf. I never was able to find out the issue, but GiveSmart was able to generate it for me and email it to me. **Recommendations to others considering GiveSmart:** Try it out! **What problems is GiveSmart solving and how is that benefiting you?** Easy to use for both the foundation as well as the users who sign up to bid on items. ### 30. Awesome Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about GiveSmart?** This service is very inclusive. The team walks you through every step and makes it easy for all. If you have any questions they make themselves available to answer anything. I also liked that a representation was present the night of our event to help us walk through things and make sure everything went smoothly. Kudos. **What do you dislike about GiveSmart?** There was a lot of different steps. The website set up was a bit much to maneuver. It seems like I was bugging the reps because there was so much to cover. **What problems is GiveSmart solving and how is that benefiting you?** Helped with the organization of my event. ### 31. Givesmart review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Newspapers | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about GiveSmart?** The event website editor is simple to use and create a professional and functional website. **What do you dislike about GiveSmart?** I really haven't found much that I dislike about this software. **Recommendations to others considering GiveSmart:** This product is great for managing and overseeing your Charitable event. It allows you to oversee tickets and assignment of tables. It also allows for easy checkout of silent, live, or other auction items. **What problems is GiveSmart solving and how is that benefiting you?** We are using this software for purposes of auctioning for a charity, as well as ticket sales for this event. ### 32. Looking forward to working with G2! **Rating:** 4.0/5.0 stars **Reviewed by:** Sara S. | Director of Sales and Operations, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2019 **What do you like best about GiveSmart?** I am still in the process of setting up our event, but I know that the person in my position last year used the same software and it was fantastic! **What do you dislike about GiveSmart?** Logging in has been difficult. It always tells me that I have the wrong password when I JUST updated my password. **What problems is GiveSmart solving and how is that benefiting you?** It keeps our silent auction running smoothly! ### 33. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2019 **What do you like best about GiveSmart?** All of the options that you can use GiveSmart for (silent/live auction viewing before, during and after the event, donations, ticket purchase. **What do you dislike about GiveSmart?** It's a tedious process (by no fault of GIveSmart, just takes work to make your personal auction look good) **What problems is GiveSmart solving and how is that benefiting you?** Raising money - again, it helps to have that option before and after the event. ### 34. Better user experience now **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2019 **What do you like best about GiveSmart?** What i like best about Givesmart is user experience in the dashboard, as it allows an easy access to whole variety of options such switching items, uploading content, or even just having the entirety of the view in front of you. **What do you dislike about GiveSmart?** Although only a handful, one thing that gave me some difficulty is some of the formats but the customer came to the rescue **Recommendations to others considering GiveSmart:** after 2018 it was a great integration of uses **What problems is GiveSmart solving and how is that benefiting you?** bidding and instant buy options, i realized the easiness than manually doing so because it saves a whole lot of time and energy ### 35. give smart **Rating:** 4.0/5.0 stars **Reviewed by:** katie c. | research assistant , Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2019 **What do you like best about GiveSmart?** It's easy enough for anyone to manage the fundraiser donations and suppliers. **What do you dislike about GiveSmart?** There isn't anything we dislike; We have found it really easy and helpful in our trial. **What problems is GiveSmart solving and how is that benefiting you?** It makes organizing fundraisers, reaching out/staying in contact with donators, and overall makes creating a fundraiser more efficient to manage. ### 36. Paul's experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2019 **What do you like best about GiveSmart?** Very easy to use. Good display and interface. Staff is very friendly. **What do you dislike about GiveSmart?** It takes some time to upload photos and information to get the site up to speed. **Recommendations to others considering GiveSmart:** Good product! **What problems is GiveSmart solving and how is that benefiting you?** Live auction, silent auction, and paddle raise ### 37. A great way to move your auction to the next level **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about GiveSmart?** Easy to manage and have got higher bids on silent auction **What do you dislike about GiveSmart?** Having to work with different people each time. **Recommendations to others considering GiveSmart:** We had Givesmart at both of our events the smaller we didn't have the greatest experience with the lead staff didn't move much. **What problems is GiveSmart solving and how is that benefiting you?** Check in and out is smoother and organizing the silent auction at the end of the evening is much faster which results in a better checkout. ### 38. Great Service and so organized! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about GiveSmart?** I love being able to have instant access to what I am wanting **What do you dislike about GiveSmart?** There is nothing I can say bad about this experience **What problems is GiveSmart solving and how is that benefiting you?** More efficiency and more money raised ### 39. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2019 **What do you like best about GiveSmart?** Ease of use and look of the interface. Makes you look professional. **What do you dislike about GiveSmart?** running reports tend to be a little hard to do. **What problems is GiveSmart solving and how is that benefiting you?** Ease for donors to support organization. ### 40. Chip in for Children **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about GiveSmart?** The ease and functionality of the site. There is so much more that can be done with the site that I learn each time. **What do you dislike about GiveSmart?** I have not found anything that I do not like with this system yet. **What problems is GiveSmart solving and how is that benefiting you?** Helping with our large events ### 41. Great Product for Small Not-for-Profits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2018 **What do you like best about GiveSmart?** 501 Auctions was fantastic for my agency fundraisers. It not only helped us with the actual auction but helped to create anticipation and excitement for each event with their online software. Our attendees were able to view auction items prior to the event & then could also place bids on items in real-time during the event - even without attending. The software is great in terms of being able to really capture the most amount for auction items without hounding or needing to do any "live" auctioneering. **What do you dislike about GiveSmart?** There wasn't much to not like when it came to 501. The software can be a little tricky because of all the great features, but if you work with them to get help, they are eager to introduce you and teach you how to make the most of your experience. **Recommendations to others considering GiveSmart:** Give it a try. It's a great way to manage your auction items and to remain in steady contact with those willing to give you their money. **What problems is GiveSmart solving and how is that benefiting you?** Since our use of the product was to help raise funds for our agency, the main benefit was to be able to really focus on mingling at events, while still ensuring funds were raised through our auction items. As a small agency, it can be difficult to balance both engaging with donors and visitors on an unmeasurable level while also ensuring that the tangible elements are getting the most money. 501 helps that amazingly. ### 42. The auction company you want at your event **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Performing Arts | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2018 **What do you like best about GiveSmart?** The 501 staffing resources are unbeatable. The online platform works great for check-out and following up on pledges after your event. Onsite, 501 has the personnel to effectively train your volunteers and to run a flawless live auction or pledge moment. **What do you dislike about GiveSmart?** It's an all-in-one price that includes the website and back-end, which makes sense because the back-end is where you do the financial summaries, guest check-out, and followup, however a la cart pricing would be helpful for charities using custom arrangements (such as ours, which uses Salesforce as our main data hub). Still, the price is reasonable enough to warrant using 501 for your auction needs, even if you don't need the front-end website. **Recommendations to others considering GiveSmart:** Consider hiring auctioneer CK Swett to run your event. He's great at what he does, and knows the people at 501 Auctions so your event can go as smoothly as possible! **What problems is GiveSmart solving and how is that benefiting you?** 501 solves capacity limitations in staff and volunteering, so we can run a large event within the existing staff structure. 501 customer service ans support is *always* available, no matter the hour or day. Whenever we need something related to the online platform or customer followup, they are incredibly responsive. ### 43. Over all great Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Jason R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2018 **What do you like best about GiveSmart?** I really like the functionality. It was very easy to use and I was able to navigate without any extensive training. Sometimes other platforms can get a little convoluted. **What do you dislike about GiveSmart?** I personally thought it was well build, I just don't I can use it for my company since their weren't many items Ii would be looking for and in turn i'm not sure their would be any interested buyers in the higher end products I would be looking to sell. **Recommendations to others considering GiveSmart:** I think once the user base increases, this will be an awesome platform and I would definitely come back to check out how it has grown in the future. Looking forward to new updates. **What problems is GiveSmart solving and how is that benefiting you?** On the staging side of homes we are trying to buy and sell different furniture to make our homes for visibly appealing to potential home buyers. ### 44. Excellent Online Auctioning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2018 **What do you like best about GiveSmart?** For our charity auction, we used 501 Auctions and opened it to the public for the first time this Spring. As an administrator of the software, I was immediately impressed by the data it was able to display. We could see which items had the most bids already and which items has zero bids. We were even able to have “teaser” items which were visible online but only biddable to those in attendance at our event. Overall I found it very user-friendly and hope our charity uses a 501 Auction software in the future. **What do you dislike about GiveSmart?** What I did not like about this software was the layout of the report we received after the event. With previous auction software, it was very easy to review how well the auction did, which items were winners and which ones were duds. It felt like we had to search through this report on our own without having very helpful titles. We loved the software itself, and specifically, compiling items into categories and so on, but the reports we received at the end of the auction left us wanting more. **What problems is GiveSmart solving and how is that benefiting you?** We were able to easily upload photos and item descriptions from multiple Administrator accounts which made it much easier than software we’ve used in the past that only allowed one user to make changes. We also found it to be highly streamlined by using the Excel upload function as close to the final list as possible, then enter the last-minute stragglers as they came. This software seemed to save a lot of time and planning effort as compared to other auction softwares our charity has tried. ### 45. Great Customer Service! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2018 **What do you like best about GiveSmart?** We have used 501 Auctions for 2 years, and the customer service is great. Our rep is quick to answer our questions and was great to work with on the evening of the event. She jumped on all the calls we had asked to and was helpful and friendly while working with us. We are very glad we have used 501 Auctions. **What do you dislike about GiveSmart?** There is not much about this platform that we dislike. Customer service is amazing, the platform is easy to use and funds go directly into our account periodically. We do enjoy working with 501. **What problems is GiveSmart solving and how is that benefiting you?** We use 501 Auctions for our annual Gala, including ticket purchases, sponsorships, silent and live auctions and our "Golden Ticket" Game. It's a lifesaver for us during our heavy event season. ### 46. Intuitive Fundraising and Event Software **Rating:** 4.0/5.0 stars **Reviewed by:** Jacquelyn W. | Development Communications Associate, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2018 **What do you like best about GiveSmart?** Intuitive features and helpful staff. The software seems to capture all the small details of fundraising and mobile bidding at an event and the back end side is easy to utilize the data. Check-in is a breeze using this as well. **What do you dislike about GiveSmart?** There weren't a ton of drawbacks to using 501, I thought the staff was very attentive. Sometimes the connection at the venue could cause some issues, but that's not an issue with 501. **What problems is GiveSmart solving and how is that benefiting you?** Using 501 Auctions was a way to manage and streamline online bidding and fundraising at an event for a non-profit. The staff gives great tutorials to your volunteers which is helpful and the software is rarely if ever glitchy, which can be a big problem with other software. ### 47. 501 Auctions Review **Rating:** 5.0/5.0 stars **Reviewed by:** Karan G. | AI/ML Technical Product Manager , Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2018 **What do you like best about GiveSmart?** I found it very user-friendly and hope our charity uses a 501 Auction software in the future. **What do you dislike about GiveSmart?** What I did not like about this software was the layout of the report we received after the event. With previous auction software, **What problems is GiveSmart solving and how is that benefiting you?** We were able to easily upload photos and item descriptions from multiple Administrator accounts which made it much easier ### 48. Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2018 **What do you like best about GiveSmart?** Their professionalism and the data. They send knowledgeable team members and the data we receive post event is very informative. **What do you dislike about GiveSmart?** Red shirts- while these work fine at a golf outing, it's not ideal for a gala setting. But I believe they are changing that up? **Recommendations to others considering GiveSmart:** I believe they truly allow us to raise more money- it's worth it! **What problems is GiveSmart solving and how is that benefiting you?** We free up staff time- who would have otherwise been pulling bid sheets- and I believe we are able to raise more money because of the ease of use during the live/silent auctions and donation ask. ### 49. Gala and Gesture **Rating:** 3.0/5.0 stars **Reviewed by:** Jorjette H. | Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2018 **What do you like best about GiveSmart?** The ease of setup and easy communication prior to the event **What do you dislike about GiveSmart?** The lack of care by employees the day of the event. **What problems is GiveSmart solving and how is that benefiting you?** We use Gesture as our Mobile Bidding Platform. ### 50. GiveSmart Live Auction is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about GiveSmart?** It is super user friendly, has a great look on the bidding page that donors see and the customer service is really high level. **What do you dislike about GiveSmart?** You have to enter a ton of information for each item. Takes too much time, especially if you're a smaller staff. **What problems is GiveSmart solving and how is that benefiting you?** Reaching more supporters, faster to get them to bid on auction items so that we can raise more money. ## GiveSmart Discussions - [Can I integrate all of the donor information into Salesforce?](https://www.g2.com/discussions/can-i-integrate-all-of-the-donor-information-into-salesforce) - 1 comment, 1 upvote - [Can Givesmart integrate into Bloomerang?](https://www.g2.com/discussions/can-givesmart-integrate-into-bloomerang) - 1 comment, 1 upvote - [View GiveSmart pricing details and edition comparison](https://www.g2.com/products/givesmart/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+12%3A17%3A02+-0500&secure%5Bsession_id%5D=b7cb1cc8-1d4d-4641-bc9e-5a68b0d055ab&secure%5Btoken%5D=cdeb4569a6de89501cc765f7c5b6e0ce69df5eeaffa29eb3e559f5f5944cbb4e&format=llm_user) ## GiveSmart Features **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Administration** - Reporting & Statistics - Interaction Tracking - Automation - Donor Profiles - Contribution Tracking - Goal Setting/Tracking **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization - Ad hoc Reporting - Activity Dashboard **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising - Live Auction - Online Auction - Silent Auction - Reverse Bidding - Absentee Bidding - Proxy Bidding - Online Bidding **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities - Registration Management - Event Management - Auction Management - Pledge Management - Forms Management - Donor Management - Alumni Management - Volunteer Management - Gift Matching Management - Grant Management - Membership Management - Website Management - Receipt Management - Contact Management **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications - Multi-Channel Communication - Donor Management - Receipt Management - Email Management - Volunteer Management - Registration Management - Gift Matching Management - Event Management - Grant Management - Attendance Management - Contact Management - Pledge Management - Forms Management - Campaign Management **User Interface** - Bidder Profiles - Sorting - Bid Alerts - Mobile Alerts **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting - Activity Tracking - Donation Tracking **Administration** - Bid Confirmation - Payment Processing - Reporting - Electronic Payments - Credit Card Processing **Additional Functionality** - Reporting & Statistics - Customizable Branding - Buy Now Option - Mobile Access - Image Library - Event Tracking - Event Management - Event Scheduling - Shipping Management - AI Copilot - Bid Management - Real-Time Monitoring - Email Management - Search/Filter - Watch List - Social Media Integration - Alerts/Notifications - Activity Dashboard - Membership Management - Website Management - Catalog Management - Inventory Management - Campaign Management - Donor Management - Receipt Management - Real-Time Notifications - Attendance Management - Billing & Invoicing - Registration Management - Generative AI **Additional Functionality** - Online Giving - Summary Reports - Mobile Access - Email Marketing - Customizable Forms - Customizable Branding - Historical Trend Analysis - API - Recurring Giving - Customizable Fields - Reporting/Analytics - For Nonprofits - Recurring/Subscription Billing - Mobile Giving - Customizable Reports - Event Ticketing - Third-Party Integrations - AI Copilot - Campaign Planning - Access Controls/Permissions - Personalization - Credit Card Processing - Payment Processing - Generative AI - Data Import/Export **Additional Functionality** - Mobile Giving - Accounting Integration - Online Forms - Dashboard - Recurring Giving - Customizable Reports - Mobile Access - AI Copilot - Customizable Branding - Donor Discovery - Generative AI - Event Scheduling - Alerts/Notifications - Email Reminders - Credit Card Processing - CRM - Electronic Payments - ACH Payment Processing - Social Media Integration - Campaign Analytics - Access Controls/Permissions - Customizable Fields - Customizable Forms - Third-Party Integrations - API - For Nonprofits - Payment Processing - Data Import/Export ## Top GiveSmart Alternatives - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) - 4.7/5.0 (510 reviews) - [Handbid](https://www.g2.com/products/handbid/reviews) - 4.7/5.0 (212 reviews) - [Silent Auction Pro](https://www.g2.com/products/silent-auction-pro/reviews) - 4.9/5.0 (110 reviews)