--- title: GiveSmart Reviews meta_title: 'GiveSmart Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 158 reviews by the users' company size, role or industry to find out how GiveSmart works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 158 scale: '5' date_modified: '2026-08-04' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # GiveSmart Reviews **Vendor:** Momentive Software **Category:** [Auction Software](https://www.g2.com/categories/auction-software) **Average Rating:** 4.5/5.0 **Total Reviews:** 158 ## About GiveSmart GiveSmart is the all-in-one fundraising, event, and donor management platform built for purpose-driven organizations ready to do more with less. In a world where nonprofits are stretched thin—juggling disconnected tools, limited resources, and rising expectations—GiveSmart helps you bring on better: - Connect more with donors through engaging auctions, events, and digital campaigns - all in one place. - Manage more with unlimited access to any type of campaign and a connected platform that simplifies operations. - Expect more from a trusted partner empowering thousands of nonprofits and associations to raise billions and deepen donor relationships. Whether you're hosting a gala, launching a giving day, or stewarding donors year-round, GiveSmart is your connected solution for maximizing impact. Bring on better giving. Bring on better outcomes. Bring on GiveSmart. ## GiveSmart Pros & Cons **What users dislike:** - Users find the service **excessively expensive** for small organizations, leading to dissatisfaction and frustration with commitment terms. (1 reviews) - Users criticize the **high fees** of GiveSmart, mentioning inflexible contracts that don't suit smaller nonprofits. (1 reviews) - Users report **payment issues** , citing inflexibility and dissatisfaction with contract commitments as major drawbacks of GiveSmart. (1 reviews) - Users face **poor customer support** with GiveSmart, experiencing inflexibility and unpleasant communication during cancellation requests. (1 reviews) - Users report **poor support services** with GiveSmart, highlighting inflexible contracts and unpleasant communication experiences. (1 reviews) ## GiveSmart Reviews ### 1. Detailed and personable information was provided about the company. **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsie P. | Programs, Events, Directing Administrator , Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2019 **What do you like best about GiveSmart?** Matt Mansfield was wonderful to work with. He was very easy to contact and get a hold of with any questions I had about the services. GiveSmart provides a lot of unique and personalized platforms to help build your event. Matt met one on one with me and walked through the online platform and gave great detail of how their product and services compares to others. I love how GiveSmart caters to your needs and provides several different ways to advertise and promote your event. I am excited to use the platform for our upcoming dinner this year and have a staff member on sight to help out with our event, **What do you dislike about GiveSmart?** There is nothing I have not disliked about the service. **Recommendations to others considering GiveSmart:** Great Company who supports you and your needs! **What problems is GiveSmart solving and how is that benefiting you?** I don't see this as a problem, but I am just focusing on learning more about how to utilize the platform effectively and understanding all the ins and outs. The benefits of this is that I have two great representatives I can call and ask questions to that guide me through this process. There are several webinars and videos you can watch as well to help provide knowledge and step by step process to navigate the platform. I am excited to continue to learn and gain knowledge about the platform and use it to its full benefits. ### 2. Thanks GiveSmart! **Rating:** 5.0/5.0 stars **Reviewed by:** Jamaica D. | Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about GiveSmart?** Hands down, the best part about working with GiveSmart is the staff. Desiree was amazing and always so helpful leading up to the event and on event day. This was my third event working with Helia, and I always request her. She's great!! I would love to continue working with both of them in the future! **What do you dislike about GiveSmart?** The character count on everything is really constricting. Many times, I wasn't able to title things in a way that described exactly what the item was and I had guests complain that some of the descriptions were vague. **What problems is GiveSmart solving and how is that benefiting you?** GiveSmart has allowed us to quickly close out our event numbers and charge cards on site. Very helpful to not have to chase anyone for payment after the events. ### 3. Quickly impressed **Rating:** 5.0/5.0 stars **Reviewed by:** Beth M. | Board Vice-President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** The customization (allowing certain fields for donations to be blank, i.e. the name of the student you wish to sponsor when you donate the sponsor amount; the optional or mandatory fee inclusion; the availability of discount codes; and more). **What do you dislike about GiveSmart?** I know currently there is a fee per guest - it's waived via a grandfather clause for us, but if it wasn't, that would be a huge hesitation. **Recommendations to others considering GiveSmart:** They have a ton of training documents, videos, etc., so make sure to pass those along to folks - it will save you so much time! **What problems is GiveSmart solving and how is that benefiting you?** A little bit better cost for us, since folks can add in the fee to cover it themselves. Also, we'll be able to better customize the site as a whole, to really fit our event! ### 4. Charity Gala Event was a huge success, thanks in large part to the support from Givesmart. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about GiveSmart?** Everything was made easy for my guests. Registration, bidding and the live text messaging all made the event go much smoother than years past, and it helped keep the guests informed. **What do you dislike about GiveSmart?** I found it a little challenging inputting some of my offline donations, and on some instances when I went in to register my guests, it kept ticketing their name as the first person that I registered in the system, so I had to go back in and change it quite a bit. **What problems is GiveSmart solving and how is that benefiting you?** It's made everything about the event go smoother, and it has helped to increase revenue for our event. Two-thirds of my auction items sold, and I believe that a large part of that was due to the cell phone bidding feature. My registration went a lot smoother this year than in years past as well. ### 5. Rider Athletics Golf Gala Event **Rating:** 5.0/5.0 stars **Reviewed by:** Karin T. | Adjunct Assistant Professor, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2019 **What do you like best about GiveSmart?** GiveSmart made everything about our auction so much easier. It was the first time we did an auction at our event entirely online and it was so incredibly user-friendly that it made it a complete success for us. Not only was it easy to use as the administrator on the account, but also for our constituents who were bidding on our items. **What do you dislike about GiveSmart?** Our only downside was more with us internally in that the contract is very detailed so that took some time to get approved...so our auction didn't go live as quickly as we would have wanted. But next year we'll be able to start the process much sooner. **Recommendations to others considering GiveSmart:** Start early and take full advantage of the excellent consultants and all of the services available through the system. **What problems is GiveSmart solving and how is that benefiting you?** GiveSmart made the entire auction process for us incredibly easier. Not only from the online portal itself, but even the little things like display sheets for each item that were generated by the site or how easy it is to track bids. The benefits far outweighed the cost to utilize the system as we made a significant amount more on our auction items at the event this year than in years past. Additionally, more of our items sold than usual. ### 6. Pretty intuitive platform, great in-person event support **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah R. | Director of Corporate Partnerships and Donor Enagement, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** Having an account manager that sees me through our whole planning and day-of event process is a game-changer! It means I'm not alone on the day of the event if challenges come up. **What do you dislike about GiveSmart?** I transitioned from 501 Auction this past year and while the new platform is nice in that it has more bells and whistles, I do miss some of the simplicity of the design of the old external-facing site. I also don't love that the print out design sheets aren't customizable. **What problems is GiveSmart solving and how is that benefiting you?** We really need text to give functionality that works reliably and that has the thermometer we can project - this has totally answered that need! ### 7. Absolutely wonderful! Our event was a huge success because of GiveSmart! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlee B. | Director of Government Affairs and Events Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **What do you like best about GiveSmart?** The admin site is so user-friendly and well built. It's really easy and efficient to add your items and then re-arrange them if needed. Also, the staff that they send is very professional and quick to help guests. **What do you dislike about GiveSmart?** Nothing, not one thing. Everything about this platform is top-notch. **Recommendations to others considering GiveSmart:** With any mobile bidding site, always create a spreadsheet of your items and corrisponding item numbers so that you can have a back up. This advice has nothing to do with the performance of GiveSmart, just good advice period. **What problems is GiveSmart solving and how is that benefiting you?** We generally have about 150 items in our auctions. GiveSmart makes it so easy to quickly add items and descriptions with the copy/paste function. This saved me tremendous amounts of time. Because the mobile site is so clean and clear, we have raised a record amount of money this year! ### 8. Givesmart is a life saver! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2019 **What do you like best about GiveSmart?** Givesmart is so organized and genuinely cares about you and your event. They are so helpful and dedicated to making sure everything runs smoothly. **What do you dislike about GiveSmart?** I can't think of anything I dislike about Givesmart. The website is wonderful and so user friendly, and whenever there is an issue anyone on the support team is ready to help no matter how long it takes. **Recommendations to others considering GiveSmart:** Givesmart is so useful and helpful when putting an event together. It keeps everything in one place, and when your event is over it generates the essential reports for you. I truly recommend Givesmart entirely, it will change your organizations fundraising events entirely. **What problems is GiveSmart solving and how is that benefiting you?** We have realized a surge in our fundraising "profit" thanks to Givesmart. Everyone loves the online component and it is so helpful in keeping all of our funds organized. ### 9. GiveSmart was a game-changer for our non-profit. **Rating:** 5.0/5.0 stars **Reviewed by:** Jean B. | Senior Director of Events, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2019 **What do you like best about GiveSmart?** I chose GiveSmart after trying out several different on-site giving platforms. I started using them at one event four years ago, and now use them at multiple events every year all across the country, from Florida to Alaska. **What do you dislike about GiveSmart?** I was originally concerned about adding the additional costs of using GiveSmart to our budget. However, we have realized a significant increase in our night-of fundraising and a significant decrease in staff hours used to follow up on pledges and payments. Overall, the return on investment was well worth it. **What problems is GiveSmart solving and how is that benefiting you?** GiveSmart offers the most complete package of resources for our gala fundraising events. Pre-planning, electronic check-in and check-out, staffing and, most important to us, makes it easy for our attendees to donate directly and bid on auction items on-site. ### 10. Makes Life Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** We enjoy having all of the information for each event in one place. Setting up the auction items was so easy! **What do you dislike about GiveSmart?** There are a few changes I'd like to see - being able to check in a couple together and having a way to indicate if someone who is not attending is the contact person for buying the table. Nothing major. **Recommendations to others considering GiveSmart:** Look at all the different activities you want to do during your event - for us GiveSmart has been a great way to register people under different levels of sponsorship. It has made running an auction SO much easier! **What problems is GiveSmart solving and how is that benefiting you?** It's so easy to make changes as people change their attendees, want to sit at a different table, etc. ### 11. GiveSmart - Amazing, Immediate Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Margaret S. | Advancement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** Access to the customer success manager and to general customer support is unbeatable. Someone is always available to answer questions and fix problems as they arise. **What do you dislike about GiveSmart?** There are a few things that are counter-intuitive at times - close out after the event has some glitches as well as issues when people don't buy tickets online. **What problems is GiveSmart solving and how is that benefiting you?** Our auction is so much easier to run, we can open the auction early, and check-in the day of the event is seamless. ### 12. Phenomenal and easy experience with GiveSmart **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2019 **What do you like best about GiveSmart?** The team members are always incredibly friendly and helpful with training and helping getting the auction set and running without a hitch. This support allows me to focus on other aspects of the event to make for a smooth run. The staff always checks in with me throughout the night to keep me up to speed about where we are with our fundraising goals and suggest strategies to help reach our goals (suggesting that we lower prices on items that aren't selling or sending out more push notifications to encourage people to keep bidding or donating). **What do you dislike about GiveSmart?** It takes a lot of time for me to set up the auction items on the website, it's necessary but definitely a big time-suck when trying to get all of the pieces together for the event. We generally have around 50+ items so uploading all of the descriptions and photos and prices can be a challenge time-wise. However, I do like that I am able to customize so much on the website. Guests have complained about not seeing the fine print for certain items which can be frustrating, but we are working on doing better next year with putting any stipulations at the beginning of descriptions. The word limit for the title's of the items is also bothersome - it would be great if the limit was longer or there was no limit so we could include more details in the title. **Recommendations to others considering GiveSmart:** GiveSmart staff are always very open to talking and scheduling phone calls or video chats where you can share your screen and go through real-time demos on the website and doing back-end administrative work in the auction. I found it really helpful to do these demos and always called if I had a questions and would hop on a screen share to ensure I was following instructions right and doing everything that needed to happen on my end to make the auction run smoothly. **What problems is GiveSmart solving and how is that benefiting you?** GiveSmart makes the event run much smoother and lets me focus on coordinating and managing other aspects of the event without worrying about tracking the auction and how things are getting pushed out and promoted night-of. The text notifications are a really great feature and help encourage people to keep bidding and donating. Uploading the guest list through the website with all of the email addresses and phone numbers we have on file is also a great feature that way when guests are registering they don't have to spend a ton of time giving this information to folks at check-in. ### 13. Unmatched technology and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** The GiveSmart platform provides a sound launching pad for any fundraising event. With a strong basis from which to organize everything from ticket sales to table placement, silent and live auction to a raise the paddle, my organization was positioned to have its most successful fundraiser ever - and we did! We raised a record amount of money AND received much positive feedback about the ease of use, the convenience, and the speedy checkout. **What do you dislike about GiveSmart?** I wish I had better understood all of the capabilities of this unbelievable platform before I started organizing silent auction donations. There was so much to learn. I wish I had taken better advantage of the webinars to really manage that piece better. **What problems is GiveSmart solving and how is that benefiting you?** We are solving the problem of an unmanageable silent auction, a lengthy, complicated and error-prone checkout process, a lack of a call to action, and not enough attendees bidding at our event. As a result of this technology, key volunteers & supporters were able to bid themselves - instead of managing the auction. we realized a 40% increase in net income from this event this year. ### 14. Turnkey Fundraising Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel L. | Director of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2019 **What do you like best about GiveSmart?** Givesmart provides many options that you can cater specifically to your fundraising event needs. Our non-profit utilized this platform for our very first fundraising gala, and can attest to their impeccable skills, experience and customer service. **What do you dislike about GiveSmart?** Our non-profit thoroughly enjoyed the services provided by Givesmart and don't have anything that we can say that we disliked. **What problems is GiveSmart solving and how is that benefiting you?** With GiveSmart, we were able to host our inaugural gala with out any hiccups or concerns. ### 15. Great Service with Expert Employees **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica K. | Development Manager, Fund-Raising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** The platform pairs you with someone to help you with any inquiry that you may have. I highly recommend getting a package where they will have staff on site. Having GiveSmart people to organize check-in and get credit cards makes the check-out process seamless. **What do you dislike about GiveSmart?** The downsides of GiveSmart are having another database to store information that needs to be transferred and a different processing system. **Recommendations to others considering GiveSmart:** I highly recommend using the GiveSmart staff at your events. It is especially helpful for small organizations. **What problems is GiveSmart solving and how is that benefiting you?** GiveSmart makes our online auction much more effective. It enables us to drive up prices and include people who are not at the event. ### 16. I used it for one our events for an online silent auction platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2019 **What do you like best about GiveSmart?** I like that people can access it very easily by text or we can manually make an account for them so that they can place bids. Also I love that they generate silent auction PDFs for you based on all the information you uploaded. **What do you dislike about GiveSmart?** That you have to pay a separate fee for the ticketing portion. **Recommendations to others considering GiveSmart:** We got the iPads for our event and givesmart does rentals- I recommend getting them through them because they are very cheap and easy shipping. **What problems is GiveSmart solving and how is that benefiting you?** that a lot of people who do not come to he event can still give to us through this online software. Benefits were letting everyone know who won ad not having to send out separate emails or find the person at an event. ### 17. Easy to use and very helpful staff! **Rating:** 4.5/5.0 stars **Reviewed by:** Corey M. | Director Of Youth Ministry, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** The online portal for managing our fundraiser was great and my whole team had no problems with it. **What do you dislike about GiveSmart?** The price feels steep at first, but if you do your fundraiser right it will easily take care of its at the end. **What problems is GiveSmart solving and how is that benefiting you?** We are reaching more people with Givesmart than ever, and are simplifying a lot of our old processes thanks to everything available to us now! ### 18. Givesmart has simplified our event process really nicely **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica I. | Communications Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** Everything has been put in one place whether it's tickets sales, auction, reports, and donations. It's great to be able to customize the page to each event too. **What do you dislike about GiveSmart?** There are some restrictions in the auction and page customization features. **Recommendations to others considering GiveSmart:** Use customer support as needed and make sure you are ready to make the switch to being pretty much all online. **What problems is GiveSmart solving and how is that benefiting you?** We no longer need multiple platforms. ### 19. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey R. | Special Events Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** We have a wonderful experience start to finish. Each GiveSmart staff member who assisted us was knowledgeable and helpful. **What do you dislike about GiveSmart?** We'd like to spend less, but who wouldn't! **Recommendations to others considering GiveSmart:** Go for it! The team is knowledgeable from start to finish and stick with you through the process. **What problems is GiveSmart solving and how is that benefiting you?** The platform is easy to use so our guests are happy to register. GiveSmart is a great mobile bidding software. ### 20. Great support and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2019 **What do you like best about GiveSmart?** The support team was on the ball and at our service. The day of our event went very smoothly. The team that was sent was very knowledgeable. **What do you dislike about GiveSmart?** The site has some limitations on graphics; however, the service delivered and our event went off without a hitch. **Recommendations to others considering GiveSmart:** Highly recommend GiveSmart. Great Investment. Huge return. **What problems is GiveSmart solving and how is that benefiting you?** Our event is much more organized with GiveSmart. The outputs give us a great overview of how our donors 'spend' their money, invaluable information to consider for our next event. The ease of using GiveSmart gives us confidence to expand out fundraiser. ### 21. Great Interactive Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Denise V. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** This is an easy to use platform that is customizable to our brand. **What do you dislike about GiveSmart?** It's a little pricey when you only have one fundraising event per year. **Recommendations to others considering GiveSmart:** None **What problems is GiveSmart solving and how is that benefiting you?** Givesmart makes it easy for our guests to check out at the end of our event. This has save tons of time for our guests who are trying to leave after the event. ### 22. GiveSmart and increasing auction by 40% **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** GiveSmart told us we would see about a 40% lift in our auction, and they were absolutely correct. The ease of use for the platform was an improvement for our internal team and our supporters. We were also able to generate thousands of dollars in bids ahead of the event, which created a great momentum. **What do you dislike about GiveSmart?** We had some difficulty with customer support helping answer our questions. **What problems is GiveSmart solving and how is that benefiting you?** We have digitized our auction, allowing us to focus our time on other areas of the event and easily pull valuable data to we can look for ways to improve. ### 23. GiveSmart was a lifesaver! **Rating:** 4.5/5.0 stars **Reviewed by:** Dirrick B. | Director of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2019 **What do you like best about GiveSmart?** I loved the check-in platform. It truly improved our process of getting people in the door and also processing any donations throughout the night. We received so many compliments from both attendees and staff about the ease of checking in and giving. **What do you dislike about GiveSmart?** I don't know that there was anything that I disliked, other than the fact that we didn't do ticketing through the platform. We will be doing that this year. **What problems is GiveSmart solving and how is that benefiting you?** Easy reporting after the event and easy follow up with those who did not close out their accounts after the event. ### 24. Best Money we spent **Rating:** 5.0/5.0 stars **Reviewed by:** Gail F. | Resource Development Director , Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** The convenience of everything at your fingertips. **What do you dislike about GiveSmart?** There isn't much I don't like with the program. **What problems is GiveSmart solving and how is that benefiting you?** Its been the best money that we have spent for our donors. The fact that everyone has their phones in their hands at all times makes this a great avenue to reach them. ### 25. GiveSmart made for a very smooth and successful event! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** The GiveSmart technology is very easy to use and the support is very responsive on any questions that we had. **What do you dislike about GiveSmart?** One on-site representative did not show up to the actual event so we were one man down and had to have one of our volunteers step in but GiveSmart did reconcile the mistake on their end with a refund. **What problems is GiveSmart solving and how is that benefiting you?** We have expanded our silent auction reach by having supporters bid on items when they are not present. ### 26. Consolidating Our Auction Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** The software is easy to use and 'does the job' well. **What do you dislike about GiveSmart?** I have been less than impressed with the in-person staff that has come to our events. **Recommendations to others considering GiveSmart:** If you are fairly adept with technology, you will be fine! Definitely have your volunteers well trained before the event because the event staff that shows up to train does not really train them. **What problems is GiveSmart solving and how is that benefiting you?** I love the way it keeps all the data from an event in one place. ### 27. All Encompassing Event Software **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer A. | Event Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** As an event planner that works primarily with non-profits I have used several event auction software companies. GiveSmart is the best all encompassing event/auction software I have used to date. **What do you dislike about GiveSmart?** I do wish that the design was a little easier to manipulate, however, it doesn’t deter me from using them. **What problems is GiveSmart solving and how is that benefiting you?** We are solving attendee ease as it’s so easy for our attendees to buy tickets, bid on auction items, check out and see their entire spend ### 28. Great Service and Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2019 **What do you like best about GiveSmart?** I love using GvieSmart. Allows us to control every aspect of our event in one simple location. even the day of the event we were able to make adjustments and let everyone know of the auction adjusting times. **What do you dislike about GiveSmart?** I would say I like everything. If I had to change one thing however, I would create more options for the home page for each event. **What problems is GiveSmart solving and how is that benefiting you?** GiveSmart has made our lives so much easier. ### 29. Great program and very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jordana L. | Sales Associate, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2019 **What do you like best about GiveSmart?** the tracking system made our event run very smooth **What do you dislike about GiveSmart?** Nothing was unhelpful. Program was very easy to navigate and operate **What problems is GiveSmart solving and how is that benefiting you?** streamlined the check in process and tracking of the live and silent auction items ### 30. GiveSmart for Children's Hospital Colorado **Rating:** 5.0/5.0 stars **Reviewed by:** Erin B. | Manager, Special Events, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2019 **What do you like best about GiveSmart?** The platform is incredibly user-friendly and makes Silent Auction mobile bidding and donating so easy at events! We also so appreciate how helpful the GiveSmart team is, both remotely in advance of events, and when we have the pros on-site at our events. They are all very helpful with troubleshooting and ensuring that any issues that arise are resolved first and foremost in a customer-service friendly way, being sure to not disrupt the overall event/user experience, and then also work with our team to resolve outstanding issues on the back-end to keep event flow moving with minimal (if any) technical challenges. **What do you dislike about GiveSmart?** It isn't the best fit for guests who do not have smart phones. We also have some challenges with how the data from GiveSmart downloads ends up looking when we try to upload it into our CRM database. **Recommendations to others considering GiveSmart:** GiveSmart is incredibly functional, customization, and offers amazing customer support! **What problems is GiveSmart solving and how is that benefiting you?** Allows for real-time collection of donation/silent auction payments, preventing outstanding balances and missing event revenue. Mobile bidding with text to donate opportunities have increased our silent auction and event revenues exponentially!! Having a silent auction website allows remote bidding too, and includes participants who would otherwise not be able to donate or bid on items. Guests have shared positive feedback around ease of use and inclusiveness of this platform and program. ### 31. GiveSmart is a gamechanger for fundraising. **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly C. | Marketing and Development Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **What do you like best about GiveSmart?** I loved being able to give people who were not at our event access to the silent auction, and having GiveSmart staff on site helped us with ease so we could focus on what mattered most...connecting with our donors. **What do you dislike about GiveSmart?** I wish the text to donate feature was easier to use in all settings without so many steps for the user. **What problems is GiveSmart solving and how is that benefiting you?** We 5xed our annual fundraising gala using GiveSmart! ### 32. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** Uploading and organizing auction items was incredibly easy, and event-day support was incredibly helpful. That it's a website rather than an app people have to download feels less like a burden on attendees. **What do you dislike about GiveSmart?** I don't know that I encountered issues with it. **What problems is GiveSmart solving and how is that benefiting you?** Creating and organizing silent auction items is simple and flexible. Pre-uploaded information made for a smooth check-in, and people were easily able to bid from their phones. ### 33. Solid, reliable ticketing and auction bidding platform **Rating:** 4.0/5.0 stars **Reviewed by:** Tom L. | Director, Marketing & Audience, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about GiveSmart?** It's quick and easy to set up new events and my event attendees just love how easy it is to bid. **What do you dislike about GiveSmart?** I would like the ability to rearrange blocks of text on the event homepage... a feature that is not currently available. **Recommendations to others considering GiveSmart:** Consider the ticketing fees and credit card processing fees carefully. **What problems is GiveSmart solving and how is that benefiting you?** GiveSmart allows us to quickly create websites and keep track of ticket sales. ### 34. Review of Give Smart for Auctions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** Our representative was extremely helpful. She made the whole process easy and trouble free! **What do you dislike about GiveSmart?** We did not like the character limit for item names- we had to do some creative editing for some of our items because what we wanted to type (an outing with a teacher for example) was too long just because they had a long last name. **Recommendations to others considering GiveSmart:** Look into customer service- important that you have someone to ask questions to when you need it! **What problems is GiveSmart solving and how is that benefiting you?** It made our silent and Live auction process very easy. We loved being bale to print out item sheets and all the reports after the fact. ### 35. Great Auction Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Shawna M. | VP of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **What do you like best about GiveSmart?** It's extremely easy to create your auction website and have people bid. **What do you dislike about GiveSmart?** Would like there to be different payment options. If you don't do a silent auction you don't need all of the capabilities, maybe it could cost less. **What problems is GiveSmart solving and how is that benefiting you?** Automation of our paddle raise and live auction. We are able to have people pay immediately through their phones which helps capture the money quickly. ### 36. GiveSmart is an incredible tool to make your event a success. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** The website is very easy to use and allows you to make changes/uploads easily. **What do you dislike about GiveSmart?** There was a bit of a learning curve when we switched from 501 Auctions to GiveSmart. **Recommendations to others considering GiveSmart:** Easy to use and manage. **What problems is GiveSmart solving and how is that benefiting you?** Prospective supporters visiting the website know exactly where to go when looking to support particular parts of the event (e.g purchase journal ads, bid on items, purchase tix, etc.) ### 37. We Raised $70,000 at our Gala with GiveSmart! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** The best part about using GiveSmart is that everything was paid for when we left the event. And, it was SO user friendly. The GiveSmart staff are extremely knowledgeable, friendly and accomodating. **What do you dislike about GiveSmart?** There is a little bit of a learning curve, but once you learn the program it's so beneficial. **What problems is GiveSmart solving and how is that benefiting you?** We raised a lot more money for our silent auction using GiveSmart. ### 38. Auctions have never been easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** I like the ease of use for us and for our donors. It's easy to upload items and for our donors to bid. **What do you dislike about GiveSmart?** The description pages could be a little "prettier" to the eye. They have all the basic information for the donors but I wish we could spruce them up a bit more. **Recommendations to others considering GiveSmart:** It is a great tool if you are looking to create easy to use online auctions that you can share with your donors. **What problems is GiveSmart solving and how is that benefiting you?** We now have the ability for people who cannot attend the event to participate in the auction in real time. ### 39. One of the best systems out there. **Rating:** 4.0/5.0 stars **Reviewed by:** Jeffrey B. | Associate Director of Institutional Advancement, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about GiveSmart?** It's easy to navigate, set up and utilize. **What do you dislike about GiveSmart?** Some of the features need to some updating like the thermometer. It only calculates donations and there isn't an option to calculate donations, ticket sales and sponsorship. **Recommendations to others considering GiveSmart:** It's one of the best systems out there. **What problems is GiveSmart solving and how is that benefiting you?** Manages and tracks everything in one system (ticket sales, auction items, databases, etc...) ### 40. Give Smart works well **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa R. | Golf Classic Chair, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2019 **What do you like best about GiveSmart?** Give Smart has great DAY OF support (that you pay extra to receive but worth money) **What do you dislike about GiveSmart?** Support before event is chat room and somethings not what I need. I also am not thrilled with ticketing items and fees. **What problems is GiveSmart solving and how is that benefiting you?** We are using Give Smart for a separate event since we have already paid for a year. ### 41. Give Smart Give right **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** The ability to get you event, auction out to a majority even if not attending the event **What do you dislike about GiveSmart?** that you don't have a representative always with you **Recommendations to others considering GiveSmart:** It keeps everything in order to track and send thank yous and lets you engage with people that cannot attend your event **What problems is GiveSmart solving and how is that benefiting you?** getting people involved without physically being at an event ### 42. Wonderful! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** The GiveSmart team was able to seamlessly coordinate with my regular staff to make the night a success. **What do you dislike about GiveSmart?** The downside to using GiveSmart is the $1.50 per ticket user. However, I hear that has now changed! **What problems is GiveSmart solving and how is that benefiting you?** We are solving the problem of 'everything in one place' that makes start to finish event coordination a breeze. ### 43. Not just a great product, great service **Rating:** 5.0/5.0 stars **Reviewed by:** Doree K. | Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2019 **What do you like best about GiveSmart?** We have used another electronic bidding vendor in the past. What sets GiveSmart apart is the customer service they provide. You get help every step of the way, from setting up your site, to running the auction and checking out customers. They make sure everyone is satisfied. **What do you dislike about GiveSmart?** The service is a bit pricey, but it's fairly comparable to other vendors. **Recommendations to others considering GiveSmart:** Running an auction electronically, especially if you're used to doing it the old fashioned way, sounds intimidating, but GiveSmart makes it so simple. And if you have run it electronically with another vendor, you may be surprised that you can get so much more for your money by switching. **What problems is GiveSmart solving and how is that benefiting you?** We need fewer volunteers, because "closing" the auction is instantaneous and checkout is simplified. And our bids are higher because it's so easy. ### 44. GiveSmart was key to our Success **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin P. | Executive Director , Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2019 **What do you like best about GiveSmart?** The user experience and backend were simple and easy to use. Pushing out text messages was a game changer for our auction. **What do you dislike about GiveSmart?** A lot of onboarding but it was worth it. **What problems is GiveSmart solving and how is that benefiting you?** We had all credit card information on hand and processing was super simple. Both our fund-a-need and silent auction were user friendly and easy to use. ### 45. Excellent account manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** Our account manager, Giselle, was excellent and I truly appreciated the continuity in staffing for our clients' events this fall. **What do you dislike about GiveSmart?** I honestly was not a fan of the support staff on either event. I did not think they were particularly professional in their collaboration with my staff nor in their professional appearance or lack thereof. **What problems is GiveSmart solving and how is that benefiting you?** Giselle has been exemplary in managing all of her clients' needs and concerns. Having an event partner that can service concerns and questions quickly stays in alignment with Kraft Events client service values and practices. ### 46. Easy platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about GiveSmart?** What I most liked about Givesmart was how clean and easy the platform was to manage. Very understandable even for our guests to login and use. No problems even when uploading images or making changes. **What do you dislike about GiveSmart?** I didn't have any problems at all with the platform or customer support. **What problems is GiveSmart solving and how is that benefiting you?** Givesmart had so many benefits for our organization helping us with fundraising. We barely had any technical problems and if we did, the customer support and our agent where so helpful and nice in helping us solve them. ### 47. Excellent service on the night of our event **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in International Affairs | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** I love the support from the great event team. It gives you so much confidence to know that experts have got your back on the night! **What do you dislike about GiveSmart?** I would love if Givesmart had love auctioneers you could also hire. **What problems is GiveSmart solving and how is that benefiting you?** We have such confidence on the big night because the teams are so professional. ### 48. Very easy and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** The service! All of our assistants were so helpful. Anytime I had a question it was answered quickly and efficiently! **What do you dislike about GiveSmart?** The only thing I would change is the interface and accessibility on an organization level! **Recommendations to others considering GiveSmart:** Try it out and you will love it! **What problems is GiveSmart solving and how is that benefiting you?** We are able to quickly invoice unpaid customers. ### 49. Easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Chuck M. | Auctioneer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about GiveSmart?** Check in is a breeze! Adding a ticket to a patron is quick and simple. Hiding items on the fly is quick and simple. **What do you dislike about GiveSmart?** The cost. It's twice the cost of my prior platform **What problems is GiveSmart solving and how is that benefiting you?** No real problems are being solved. I do enjoy the detailed reports. ### 50. GiveSmart is a smart choice **Rating:** 5.0/5.0 stars **Reviewed by:** Pam R. | Event Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2019 **What do you like best about GiveSmart?** GiveSmart is very user-friendly for both the administrator and the guest user. **What do you dislike about GiveSmart?** Some of the GiveSmart event staff are not always the most reliable or informed about the platform. **What problems is GiveSmart solving and how is that benefiting you?** The benefits of using GiveSmart as a mobile bidding platform include the ease of registration and auction close-out. ## GiveSmart Discussions - [Can I integrate all of the donor information into Salesforce?](https://www.g2.com/discussions/can-i-integrate-all-of-the-donor-information-into-salesforce) - 1 comment, 1 upvote - [Can Givesmart integrate into Bloomerang?](https://www.g2.com/discussions/can-givesmart-integrate-into-bloomerang) - 1 comment, 1 upvote - [View GiveSmart pricing details and edition comparison](https://www.g2.com/products/givesmart/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+02%3A49%3A08+-0500&secure%5Bsession_id%5D=85a08dfb-c634-4389-aed1-d9dfe0a10640&secure%5Btoken%5D=2fcc83eed963d3aed70b2a41d0ac4533f8e900697f531ed1b542f2f1bb08c7d4&format=llm_user) ## GiveSmart Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **User Interface** - Bidder Profiles - Sorting - Bid Alerts **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Administration** - Bid Confirmation - Payment Processing - Reporting ## Top GiveSmart Alternatives - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) - 4.7/5.0 (510 reviews) - [Handbid](https://www.g2.com/products/handbid/reviews) - 4.7/5.0 (212 reviews) - [Silent Auction Pro](https://www.g2.com/products/silent-auction-pro/reviews) - 4.9/5.0 (110 reviews)