--- title: GiveSmart Reviews meta_title: 'GiveSmart Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 158 reviews by the users' company size, role or industry to find out how GiveSmart works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 158 scale: '5' date_modified: '2026-08-07' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # GiveSmart Reviews **Vendor:** Momentive Software **Category:** [Auction Software](https://www.g2.com/categories/auction-software) **Average Rating:** 4.5/5.0 **Total Reviews:** 158 ## About GiveSmart GiveSmart is the all-in-one fundraising, event, and donor management platform built for purpose-driven organizations ready to do more with less. In a world where nonprofits are stretched thin—juggling disconnected tools, limited resources, and rising expectations—GiveSmart helps you bring on better: - Connect more with donors through engaging auctions, events, and digital campaigns - all in one place. - Manage more with unlimited access to any type of campaign and a connected platform that simplifies operations. - Expect more from a trusted partner empowering thousands of nonprofits and associations to raise billions and deepen donor relationships. Whether you're hosting a gala, launching a giving day, or stewarding donors year-round, GiveSmart is your connected solution for maximizing impact. Bring on better giving. Bring on better outcomes. Bring on GiveSmart. ## GiveSmart Pros & Cons **What users dislike:** - Users find the service **excessively expensive** for small organizations, leading to dissatisfaction and frustration with commitment terms. (1 reviews) - Users criticize the **high fees** of GiveSmart, mentioning inflexible contracts that don't suit smaller nonprofits. (1 reviews) - Users report **payment issues** , citing inflexibility and dissatisfaction with contract commitments as major drawbacks of GiveSmart. (1 reviews) - Users face **poor customer support** with GiveSmart, experiencing inflexibility and unpleasant communication during cancellation requests. (1 reviews) - Users report **poor support services** with GiveSmart, highlighting inflexible contracts and unpleasant communication experiences. (1 reviews) ## GiveSmart Reviews ### 1. Complicated back end, inflexible contract **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about GiveSmart?** The live auction function was a bit clunky -- people texted and then a link was sent to them, which led to a website where they started entering all their data. So it was challenging to feel the real-time energy of a live give that wants to thrive on momentum. It seemed there were folks who raised their hand as if they were going to give but then did not follow all the steps required once they texted. **What do you dislike about GiveSmart?** Because we didn't feel the service served us as a small arts nonprofit we requested a cancellation of the contract. Not only were they inflexible and held us to a (very pricey) three-year commitment, the experience of communicating about our dissatisfaction was unpleasant. I can imagine this service working for some (much larger, perhaps?) orgs, but I would strongly advise you consider other platforms. **What problems is GiveSmart solving and how is that benefiting you?** GiveSmart was meant to provide a live feed at our gala showing the donations in the room in real time. The amount of work donors had to complete to make a donation made this ineffective for a live giving "call to action." I could see it functioning over the course of an entire event if the goal is not to highlight, in real time, the giving. ## GiveSmart Discussions - [Can I integrate all of the donor information into Salesforce?](https://www.g2.com/discussions/can-i-integrate-all-of-the-donor-information-into-salesforce) - 1 comment, 1 upvote - [Can Givesmart integrate into Bloomerang?](https://www.g2.com/discussions/can-givesmart-integrate-into-bloomerang) - 1 comment, 1 upvote - [View GiveSmart pricing details and edition comparison](https://www.g2.com/products/givesmart/reviews?filters%5Bsentiment_snippet%5D=2280498&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A56%3A14+-0500&secure%5Bsession_id%5D=50c2d946-360c-458d-974e-869d9407f9fb&secure%5Btoken%5D=cf947049243321e5d0b477674d7da001d2ed3cbc4edc21b0bf3ee3b72334c91d&format=llm_user) ## GiveSmart Features **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Administration** - Reporting & Statistics - Interaction Tracking - Automation - Donor Profiles - Contribution Tracking - Goal Setting/Tracking **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization - Ad hoc Reporting - Activity Dashboard **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising - Live Auction - Online Auction - Silent Auction - Reverse Bidding - Absentee Bidding - Proxy Bidding - Online Bidding **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities - Registration Management - Event Management - Auction Management - Pledge Management - Forms Management - Donor Management - Alumni Management - Volunteer Management - Gift Matching Management - Grant Management - Membership Management - Website Management - Receipt Management - Contact Management **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications - Multi-Channel Communication - Donor Management - Receipt Management - Email Management - Volunteer Management - Registration Management - Gift Matching Management - Event Management - Grant Management - Attendance Management - Contact Management - Pledge Management - Forms Management - Campaign Management **User Interface** - Bidder Profiles - Sorting - Bid Alerts - Mobile Alerts **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting - Activity Tracking - Donation Tracking **Administration** - Bid Confirmation - Payment Processing - Reporting - Electronic Payments - Credit Card Processing **Additional Functionality** - Reporting & Statistics - Customizable Branding - Buy Now Option - Mobile Access - Image Library - Event Tracking - Event Management - Event Scheduling - Shipping Management - AI Copilot - Bid Management - Real-Time Monitoring - Email Management - Search/Filter - Watch List - Social Media Integration - Alerts/Notifications - Activity Dashboard - Membership Management - Website Management - Catalog Management - Inventory Management - Campaign Management - Donor Management - Receipt Management - Real-Time Notifications - Attendance Management - Billing & Invoicing - Registration Management - Generative AI **Additional Functionality** - Online Giving - Summary Reports - Mobile Access - Email Marketing - Customizable Forms - Customizable Branding - Historical Trend Analysis - API - Recurring Giving - Customizable Fields - Reporting/Analytics - For Nonprofits - Recurring/Subscription Billing - Mobile Giving - Customizable Reports - Event Ticketing - Third-Party Integrations - AI Copilot - Campaign Planning - Access Controls/Permissions - Personalization - Credit Card Processing - Payment Processing - Generative AI - Data Import/Export **Additional Functionality** - Mobile Giving - Accounting Integration - Online Forms - Dashboard - Recurring Giving - Customizable Reports - Mobile Access - AI Copilot - Customizable Branding - Donor Discovery - Generative AI - Event Scheduling - Alerts/Notifications - Email Reminders - Credit Card Processing - CRM - Electronic Payments - ACH Payment Processing - Social Media Integration - Campaign Analytics - Access Controls/Permissions - Customizable Fields - Customizable Forms - Third-Party Integrations - API - For Nonprofits - Payment Processing - Data Import/Export ## Top GiveSmart Alternatives - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) - 4.7/5.0 (511 reviews) - [Handbid](https://www.g2.com/products/handbid/reviews) - 4.7/5.0 (212 reviews) - [Silent Auction Pro](https://www.g2.com/products/silent-auction-pro/reviews) - 4.9/5.0 (110 reviews)