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SR

Sarah R.

Volunteer Coordinator and Finance Assistant

Small-Business (50 or fewer emp.)

9/24/2021

"Giveffect has been an incredible platform so far! We are pretty new to it, but we're happy!"

4.5/5

What do you like best about Giveffect?

We love their customer service, the ease of use of the program, and their willingness to help make it work for us and our unique needs. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

The Quickbooks integration needs to be redone, or at least have the classes optional and not mandatory. We would have loved to have been able to use this integration, but it is not any more efficient than our current process.

Also, if they could integrate more email options than just Sparkpost, that would be great. Review collected by and hosted on G2.com.

What problems is Giveffect solving and how is that benefiting you?

We had terrible reporting with our last CRM. Giveffect's reporting is SO MUCH more helpful! And their payment processor, WePay, is great because they allow us to pull reports straight from their site instead of having to compare with a report from Giveffect. And creating campaigns is so much easier now too! Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

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Thank you for taking time to leave this review, Sarah! We're happy to hear how much use you and your team have gotten out of using Giveffect. We appreciate your feedback on what can be improved about our integration options; it helps us prioritize our product updates. Every nonprofit is unique and we want to meet as many of those needs as we can! Thanks again!

EG

Elesha G.

Development Director

Small-Business (50 or fewer emp.)

12/14/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"An Awesome Comprehensive Platform for your Non-Profit"

5/5

What do you like best about Giveffect?

I love that you have everything in one system. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

I would love to see more training for less tech-savvy staff. But as someone who is not schooled in technology but has a comfort level teaching myself, I have found everything quite easy to use. Review collected by and hosted on G2.com.

What problems is Giveffect solving and how is that benefiting you?

Everything is so streamlined. We have worked in phases to integrate GE and still have some integration for Quickbooks planned for 2022. We are getting donations from volunteers not previously asked when we were storing data in two separate programs. We can take monthly pledges, and we LOVE the auction platform, which helped us tremendously during the pandemic. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

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Thank you so much for the thoughtful review, Elesha! We are thrilled to know how specific components have helped your nonprofit, especially during the pandemic. We on the Client Success Team LOVE to assist in training. Please feel free to contact your account rep to set up a training session! We are happy to customize any sessions for those less experienced in tech. Just let us know what works best for you and your team. Thanks again, Elesha, for the helpful feedback and your time in providing it!

UF

Verified User in Fund-Raising

Small-Business (50 or fewer emp.)

10/5/2021

"Giveffect CRM has made working in our database more efficient"

5/5

What do you like best about Giveffect?

There's so much that I like about Giveffect CRM; one is that running reports using canned reports are beneficial and saves time. You can also easily manipulate and customize them to generate specific information needed. The online giving component is a lifesaver. I can create the campaigns, add the fund, campaign, account, or source for anticipated online gifts. We use most of the features available such as the Volunteering system, P2P feature, the Events and Fundraising features. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

It's not a dislike but working with Batch daily, and it would be great if the batch number and batch gift date would populate at the top of the report when printing the batch report. Review collected by and hosted on G2.com.

Recommendations to others considering Giveffect:

I strongly recommend Giveffect CRM software. Giveffect offers easy reporting. Save time tracking online donations. Online donors receive tax receipts automatically. You can print thank you letters from the donor's profile. Giveffect provides great data analytics for you. Review collected by and hosted on G2.com.

What problems is Giveffect solving and how is that benefiting you?

Any issue I have, I've emailed support or use the chat option. Support responds very quickly. One benefit is that the support team is helpful with suggestions or solutions for generating reports that may seem be complex but were much easier to create using Giveffect. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

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Thank you for taking the time to review Giveffect. We're happy to hear you've had so much success using the platform and that you find our customer support services helpful. We sincerely appreciate partnering with you! Thanks again!

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

9/23/2021

"GE has a wide range of functionality, still needs to be developing more consistent depth throughout."

3/5

What do you like best about Giveffect?

I use the CRM the most, and having it fully integrate with our email communications -- messaging contact groups, updating interactions, etc -- is helpful. Being able to data map various donation processing routes helps us manage multiple campaigns at once as well. I like being able to segment the CRM in whatever way is necessary without cluttering the groups field, so having plenty of queriable fields available is another plus. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

Inconsistency between different functions. Some advanced search fields give you drop-down lists, and others don't despite having the same kind of setup for their respective fields. Available fields on reports and advanced search exports are not always the same. You can't run advanced searches on the duplicate checker to zero in on a specific part of the database you want to clean up first, nor can you export all of a contact's soft credits. Basically, I'm sure it's an engineering question, but why can I do such-and-such in area A but not in area B? Review collected by and hosted on G2.com.

Recommendations to others considering Giveffect:

Consider first if the jack of all trades is the best fit for your organization, or if you need more depth or power in one specific area. Review collected by and hosted on G2.com.

What problems is Giveffect solving and how is that benefiting you?

Again, having a strong segmentation capability makes it so much easier to strategize around specific campaigns or initiatives or identify target audiences, which we absolutely could not do without a capable CRM. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

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Thank you for your review and fro your thoughtful comments! We are thrilled you are getting so many benefits out of Giveffect. We always appreciate thoughtful and honest reviews, and they help us guide our future product enhancements and feature updates. Thank you for letting us know what could be made even better as we take our client feedback very seriously.

PE

Pam E.

Executive Director

Small-Business (50 or fewer emp.)

9/28/2021

"Well worth investment!!"

5/5

What do you like best about Giveffect?

That's not easy to pick just one, but I like that it handles Volunteers, Donors, Website, Communications all with ONE software program. I have to also say, I appreciate how the "development" team is always listening to customers' needs and ideas and working on them Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

The price. (and the extras' price).

] Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

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Thank you for the review, Pam! We love that you are implementing so many parts of the platform at your nonprofit and continue to enhance your use with each new feature that comes out. Your success is our success. Thanks again, Pam!

JR

jessica r.

D

Small-Business (50 or fewer emp.)

9/28/2021

"A wonderful format!"

5/5

What do you like best about Giveffect?

Giveffect has been extremely beneficial for our non-profit charity. We could not be happier. The format itself is amazing and allows for us to communicate with our donors in many ways. The platform is a donor friendly format and has helped us raise many funds for our special needs children. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

Sometimes I do wish we could talk to a rep instead of messaging. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

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Hi Jessica! Thank you so much for taking the time to share your thoughts on Giveffect! Positively impacting your mission is the best compliment we can ever receive. There is certainly a lot in the product and major kudos to you for continuing to learn more features and uses. It is that open-mindedness and ingenuity that keeps the nonprofit sector advancing! Thank you for letting us know you appreciate the live chat built into the platform, but wish to have access to phone support. You can! Please email (support@giveffect.com) or chat us anytime to hear more about those options. Thank you for partnering with us, Jessica!

AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

9/24/2021

"GivEffect has helped bring our non-profit forward"

4/5

What do you like best about Giveffect?

GivEffect has been able to link all of our development and volunteer needs together in one database. We have enjoyed being able to see everything at a glance, offer online training and sign up for our volunteers as well as online portals for our donors to monitor their records. Our staff also enjoys the ease of using the system and how everything is there if you need something from online training videos to chat with a person. The cost is also great for our budget. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

The one area that needs to be improved is the administration settings to allow more control over what your users can do and see. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

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We are so thrilled to hear that you find Giveffect to be a great value and are able to easily utilize so many of the features available! Thank you for your feedback on adding even more depth to the admin settings. This is something our product team will be working on! Thank you for taking the time to review Giveffect!

KL

Kasey L.

Volunteer Services Manager

Small-Business (50 or fewer emp.)

9/23/2021

"One place for everything!"

4.5/5

What do you like best about Giveffect?

Even though I have search through other options of CRM databases for our nonprofit, GivEffect is just one place that can do everything we need. There's no hassle with multiple accounts; everything is built right in. It makes managing our contacts and reaching out so much easier! Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

The website builder isn't my favorite thing. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

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Thank you, Kasey, for sharing your experience! Wow! We are so happy to hear how you are leveraging Giveffect to successfully increase donor retention and re-engage lapsed donors using automated, customized communication with your supporters. Amazing! And we love to hear yu find it very easy to use. Thanks again for sharing!

AH

Andrea H.

Research and Development VISTA at Isabel’s House

Small-Business (50 or fewer emp.)

9/23/2021

"All Encompassing Software Dream!"

4.5/5

What do you like best about Giveffect?

That you can create a query for anything. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

Not all features are customizable, and that feature would be nice (especially for campaign pages). Review collected by and hosted on G2.com.

Recommendations to others considering Giveffect:

I think that it's a great platform that is always evolving to make it even more helpful. Review collected by and hosted on G2.com.

What problems is Giveffect solving and how is that benefiting you?

We had a problem with no good place to keep our Development team data (volunteer info, grant tracking, donor database, etc). It's been so great to be able to access this content all in one platform and link those aspects together to create a clearer picture. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

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Wow, Andrea! You are moving mountains at Isabel's House and we are so thrilled to partner with you to make an even greater impact on the community. We are elated to hear that you are utilizing so many areas of the software for that full 360 degree view fo your supporters and constituents. Keep up the amazing work and thank you for taking the time to review Giveffect!

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

9/28/2021

"Volunteer Function"

2/5

What do you like best about Giveffect?

Reservations work well for the most part. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

In terms of volunteer management, the database is not user friendly. The calendar is difficult to read, the fields auto clear any time you change something, the terms change depending on what part of the interface you're using, there are a multitude of things that could be added as options to make things easier for new people. I have quite the list. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

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Thank you for the review! We will bring your feedback about the options available in the Volunteer System to our product team. We always appreciate thoughtful and honest reviews, and they help us guide our future product enhancements and feature updates. we are always adding new features based on our clients' needs and our product team is constantly reviewing those requests. If you've not already, please provide us with specifics about what would be helpful for you in the Volunteer System by emailing support@giveffect.com, or clicking the "Feedback" button in the top right corner of the platform anytime you are logged in to Giveffect. Your feedback helps us prioritize our product updates. Thanks again!