LR
Laura R.
Development Assistant
Small-Business (50 or fewer emp.)
"Give Effect Review"
2.5/5
What do you like best about Giveffect?

I like that it is a comprehensive CRM. I like that I can also track volunteers as well. My sole purpose for using Giveffect is to keep track of off-line donations made to us and it make sure we are writing thank yous for them and can steward them properly. We also really like to use the campaign option not only for volunteers but also for fundraising efforts. It allows us to update our donors regularly and we can create individual websites for each campaign also. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

When running reports, I don't particularly appreciate how long it takes and that I feel like my reports are always jumbled. Also, I wouldn't say I like that there is not as much flexibility and customization with the buttons on the campaign page. It functions well right now, but it would be nice to have a little more options with it. The only other thing I dislike about Giveffect is that it is kind of hard to get in contact with customer service if you do not pay for a higher-level plan; that is very frustrating. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

Hi Laura! Thank you for taking the time to leave this review. We appreciate your feedback and are so glad to hear about the ease of use you've found with the platform. A member of our customer support team will be happy to discuss our phone support options, as it seems that may be the right for your organization. While all tiers come with live chat support and email support directly with our Client Success Team, we understand some prefer to connect via phone and do have that option available regardless of your tier. Thanks again!

MB
Martha B.
Chief Marketing Officer
Mid-Market (51-1000 emp.)
"Big product improvements over last 2 years"
4/5
What do you like best about Giveffect?

One CRM system that incorporates donor management, email, volunteer management, peer to peer fundraising, reporting, embeddable donation pages,etc. etc. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

The developers went very wide with all their modules, but it's taken them some time to build out the functionality of each. We didn't want to try to tie multiple systems together, but we've struggled with a couple of the modules. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

Martha, we appreciate you taking the time to leave us a review! Thank you for your helpful feedback on the evolution of our robust product over the years as there is always room for improvement. Feedback from power users like you helps us get better! Additionally, your suggestions to those considering Giveffect are absolutely accurate! This is pro advice from which we hope others will benefit. Thank you! We look forward to your continued partnership with us, Martha!

Verified User in Performing Arts
AP
Verified User in Performing Arts
Small-Business (50 or fewer emp.)
"Giveffect is a holistic platform great for executing communications, coordinating events and CRM."
4/5
What do you like best about Giveffect?

Giveffect's customer support and one-on-one check ins have been great. The platform's recent upgrade makes campaigns user friendly and easy to manage on the creator and user side. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

Some features (mail, campaigns) have limited access to data, and the form functionality could be more advanced. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

Thank you for taking the time to review Giveffect! We're happy to hear how Giveffect has been helpful for your organization. We very much appreciate your note about our consistent product updates based on client feedback and requests. This is very important to us and we cannot do it without your support. We are thrilled to hear you find Giveffect easy to use and powerful for your organization. Thank you for your partnership!

CM
Candace M.
Volunteer and Development Specialist
Mid-Market (51-1000 emp.)
"Great So Far"
5/5
What do you like best about Giveffect?

The wide variety of uses with inputting all kinds of data from donations to inkind to contact info to volunteering. We also enjoy the emailing feature. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

There is a lot to learn, not that we dislike that, it has just been a process learning the functionalities because there is a wide breadth of uses. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

Candace, thank you for taking the time to review Giveffect! We're very happy to hear how Giveffect has been helpful for your team across many different uses. We hope that you have found our support resources helpful as you continue to learn the functionality. It is very important to us that you feel supported in this respect! We are excited to hear you will be interfacing with Quickbooks through your Giveffect platform. Thank you for your partnership!

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Incredible All-in-One Platform and a Fantastic Team of Caring Professionals!"
5/5
What do you like best about Giveffect?

Giveffect is a powerful all-in-one platform that streamlines the coordination and management of nonprofit organizations so staff and volunteers can focus on making a positive impact. You’ll be hard-pressed to find another tool out there with such a comprehensive set of tools specifically designed to serve the nonprofit industry. But what really makes this platform stand out is the people behind the scenes. It’s been a pleasure working with the Giveffect team. Their desire to help nonprofits make a difference drives them to continually serve their clients at a higher level. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

Nothing at all to dislike. We are excited about the platform and have found that Giveffect checks all the boxes to solve some of the toughest challenges nonprofits face when it comes to collaboration, data fluidity, donor tracking, and much more. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"I think GE is great for donor management but it lacks so much for volunteer management."
2.5/5
What do you like best about Giveffect?

I like the customizable items for volunteer jobs and the NEW features of making the volunteer job postings public or private. I also like the Event Buddy App and the updates it has. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

Most importantly, I dislike the reservation feature and or the lack of group volunteering options. The online sign-ups are for individuals only, and the reservation feature is not useful at all other than "reserving space." I have had to make a workaround for groups wanting to volunteer. Most corporate groups just want to be able to sign-up online and input basic information from their organization and not have to have each individual in their group create a complete profile. A lot of groups come back every year and would like to just sign-up as a group.

My other issue is there is no archive feature for the volunteer jobs. All the jobs, whether active or not, stay cluttered, and I have scroll and search to find the active jobs I am working on editing.

Lastly, the reporting part. Some of the filters, when pulling reports, we have discovered do not work properly, so we can say that reporting is inaccurate. We can never get an accurate reports on volunteer info. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

Thank you for taking time to leave this review! We're happy to hear how much use you and your team have got out of Giveffect. We always appreciate thoughtful and honest reviews, and they help us guide our future product enhancements and feature updates. Thanks again!

RD
Ros D.
Data Manager
Small-Business (50 or fewer emp.)
"Great software. A complete all in one experience. Very happy with Giveffect"
4.5/5
What do you like best about Giveffect?

Best feature is the ability to add multiple donations with the batch feature Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

It can have slow loading times. Takes a while to load pages or search results. Review collected by and hosted on G2.com.

OW
Oliver W.
V
Small-Business (50 or fewer emp.)
"GE Platform as a Volunteer Program Manager"
4.5/5
What do you like best about Giveffect?

The ease of volunteer signups, sign-ins, campaigns, email blasts, and event buddy. I like that we can categorize and organize all of our contacts and volunteers. Makes tracking hours easier under specific criteria. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

I don't like some of the template builder in email campaigns. I make all of our newsletters, so sometimes it gets frustrating, and I have not invested the time to use an HTML builder from a 3rd party. I wish the email campaign wouldn't have so much blank space to the sides of the actual newsletter. It just makes a thin column in the middle of the email when I send it to a desktop. All the emails I send to Gmail accounts end up lost in the people's promotions folder :( Sometimes the manual volunteer assignments lag a lot. I wish I could get phone assistance and walk through without our ministry paying more money Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

Thank you, Oliver! Volunteer Managers are such an important part of nonprofits and we value your feedback on the Volunteer System. We'd love to connect with you via phone support session to hear more about your experience with emailing. Please just email support@giveffect.com or use the live chat to let us know you'd like to schedule that. Looking forward to connecting with you!

Melissa J.
MJ
Melissa J.
Senior Development Manager
Mid-Market (51-1000 emp.)
"Streamline your fundraising and volunteer team with Giveffect!"
5/5
What do you like best about Giveffect?

The most helpful part of Giveffect is that everything is under one platform. I can look at a profile and know exactly how that individual is interacting with our organization from emails, interactions, donations, volunteer hours and survey responses! Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

The least helpful part of Giveffect is the lack of automation in workflows - but I hear this feature is coming soon! We want to be able to set up drip campaign to better steward our donors and volunteers. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

Incredible, Melissa! Your comments are so helpful to understand the impact Giveffect has made across your nonprofit and in your workday. We hope that the (now fully released and live) Workflow Automation has been a fun and impactful new tool! Thank you for taking the time to share your expertise. We are so fortunate to partner with you!

Andrea L.
AL
Andrea L.
Program Director
Small-Business (50 or fewer emp.)
"No Limits for deaf children LOVES Giveffect!"
5/5
What do you like best about Giveffect?

Giveffect is a very efficient place to keep all of our donor contact information. Working at a non-profit, we utilize Giveffect to keep our donations organized, send out upcoming event invites, and manage our website. Giveffect has a very excellent support team that is always willing to answer questions for us in a very timely manner. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

One thing we would like to be able to do with Giveeffect is to have the ability to text our contacts. We use another company to text funders, families, and volunteers. Having it in one place would be great. We want to be to communicate with them through text, not just send them a text-to-give message. Another thing we would like to be able to send automatic notifications to people in our contacts when it is their birthday. Review collected by and hosted on G2.com.

Response from Client Success of Giveffect

Andrea, we are so thrilled to be your nonprofit technology partner and have thoroughly enjoyed seeing No Limits for Deaf Children grow over the years with the intersection of your incredible team and Giveffect. Great news! We actually have the SMS texting feature that you've referenced. A member of our Client Success team will be reaching out to review that with you. Thank you for your time in providing this review and for choosing Giveffect to assist No Limits in fulfilling its mission.