I love that everything is in one place. I love the people involved and the fact that they listen to your needs and work to solve them instead of just pushing existing components of the software. We were an early adopter and I have never regretted the decision. Review collected by and hosted on G2.com.

I honestly can't come up with anything. All of our issues have been solved when they came up. Review collected by and hosted on G2.com.

Giveffect's Client Success Account Managers are fantastic; they know the system inside out with fast response times. Even though we're a small nonprofit, we're treated like a top-tier and that feels good. The interface is easy to learn, with more features than we need. The 'Mission Control' dashboard visualizes top stats in graphs and customizable parameter blocks. I can track donations with notifications. Their account managers help with training, troubleshooting, and taking notes on feature requests, which I appreciate. Review collected by and hosted on G2.com.

Some feature workarounds can be clunky; like surveying members, which is possible but integrating form data back into individual records is problematic when it should be automatic. Donation pages are generated through GE without our domain name, just a generic GE domain. Email services are limited to Mailchimp and Sparkpost, and both are an extra fee. The interface has many tabs on the left panel, which can be hard to read. The mobile app is just for tickets and point of sale, not viewing stats or other functions - it'd be nice to have a fuller-featured app. Review collected by and hosted on G2.com.

Our account manager and training manager have been amazing. They are quick to respond to any questions I have and walk through examples with me. The Help tab on our account is also extremely helpful. Review collected by and hosted on G2.com.

At this moment, I do not have any thing I dislike about Giveffect. Review collected by and hosted on G2.com.

It is a very effective donor management system/CRM, volunteer management software, and the auction component is improving all the time. It's mostly responsive in day-to-day use and the customer service team is great! Review collected by and hosted on G2.com.

The household reporting still has some kinks to work out in order to sync seamlessly between members of a household, pulling in all needed aggregate individual information, etc. Also there are a few small changes we're hoping they'll make to the auction component. And of course, we wish it were not quite so expensive... but you get what you pay for! Review collected by and hosted on G2.com.

I have been using this platform for a year and just finished my first event using it. The capacity and ease of use was very impressive! Review collected by and hosted on G2.com.

I wish there was a way to look up by last name attentees/ticlet holders on the back end of a cmapaign. Review collected by and hosted on G2.com.

Very easy to navigate and capture all information regarding donors, campaigns, volunteers and much more. Online support and videos were top notch. Review collected by and hosted on G2.com.

The support from the Giveffect team was incredible, sadly the cost of the platform made us look for a less expensive program. Review collected by and hosted on G2.com.

Although we decided to go with another platform for our needs, I was really impressed with Giveffect's capabilities. Very user friendly with lots of support and the process of researching it was made so easy by their team, especially Leah. She was extremely friendly and responsive to all of the questions that I had. I will definitely come back to Giveffect if things change. Review collected by and hosted on G2.com.

Some of the add-ons we would have liked included had additional (although reasonable) cost. Review collected by and hosted on G2.com.

Giveffect is relatively easy to use for everyone. The admin side is easy to train staff. They have a series of in-depth training videos. You can set up notifications in several different ways and automate reports. You can import data spreadsheets in many CRM tabs rather than entering data one by one. The system has frequent updates and new features, and the company listens to the customers and implements what we need. Volunteer tracking is robust and compatible with mobile devices. They have one of the better public-facing volunteer calendar designs. When a day has multiple volunteer events scheduled, the calendar doesn't get jumbled. Registration and forms are intuitive for our constituents, which is one of the most important variables in volunteer tracking. They have a chat support that is actually helpful! Review collected by and hosted on G2.com.

The user interface on the admin side has really small text. By default I zoom in 125% when using Giveffect, but for less tech savvy admins, they may find this frustrating. You cannot embed campaign pages onto an external website, which isn't ideal for me. And only certain tiers of membership have the opportunity to use an external email address to send volunteer notifications and reminders. I don't understand the gatekeeping of that feature since the customer pays an external email marketing platform based on number of emails anyway. Review collected by and hosted on G2.com.

GE (Giveffect) is an intuitive tool that tracks online payments, can sync to other software such as DonorSearch, and can "batch" multiple offline payments. If you have a question, the chat support quickly responds (given you are asking during business hours). Review collected by and hosted on G2.com.

There is no option to issue a partial refund, and there is no accounting for taxes. I understand this is a CRM designed for nonprofits, so selling tangible items may not be that common. Editing contacts is a bit of a task, as you have to navigate through a few windows, and addresses could be ranked or sorted better. When there is an insufficient address, there's currently no way to mark it besides listing it as a previous or secondary address. Review collected by and hosted on G2.com.

The chat feature is such a great tool. It is so helpful to get a quick response when I need it! Review collected by and hosted on G2.com.

There are a lot of things that still need to be updated to best accommodate our organization's needs, and new features that we request take awhile to be added, or still have yet to be. Review collected by and hosted on G2.com.