Krista S.
KS
Krista S.
Small-Business (50 or fewer emp.)
"User-friendly, kind and responsive staff, and lovely aesthetic!"
4.5/5
What do you like best about Givecloud?

Givecloud is easy to use and the trainings we had at the beginning were very helpful! Givecloud staff are extremely helpful and responsive. We love the membership portal and how easy it is to use and integrate our events into the system.

Our staff uses Givecloud everyday to check our membership database for lapsed and new members, view event registrations, and to send out automated communications to our non-profit donors.

We love the ease of implementing carefully curated donation pop-ups, too. This has increased our frequency of donations and the amount. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

Whenever I update a donor's profile, I have to remember to select "Save & Update to DonorPerfect" instead of just "Save". I wish that Givecloud automtaically updated DP, so that I didn't have to do that extra step. Review collected by and hosted on G2.com.

Cody C.
CC
Cody C.
Small-Business (50 or fewer emp.)
"Very user friendly. Easy integration with Donor Perfect"
5/5
What do you like best about Givecloud?

Its extremely user friendly, and has easy integration of our donor base system Donor Perfect. This saves loads of time when donations are made online having them automatically entered in to our donor base for receipting. As well, the new feature of having community fundraising has been a welcome addition. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

I don't currently have any complaints about GiveCloud Review collected by and hosted on G2.com.

Verified User in Human Resources
TH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"GiveCloud has signifcantly improved our organization's Christmas sponsorship programming!"
4/5
What do you like best about Givecloud?

The ability to mass import children's names. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

Children's profiles are not mass edit-able. You must individually click into each profile to edit. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great Customer Support"
4/5
What do you like best about Givecloud?

Love the customer support offered by Givecloud. Have used many different online platforms and this is truly one of the best for helping it's customers. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

Have found it difficult to find the financial reports that I need to transfer the data into our accounting software. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"User-friendly and modular for orgs & their donors"
3.5/5
What do you like best about Givecloud?

As GiveCloud's technology advances, and their development team sources clients to make the platform the most functional and mission-minded for nonprofit organizations' fundraising efforts, my organization has been able to test new tools and keep the trusted functions of our longtime use. They are accessible, responsive and friendly. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

I've previously felt like a "test kitchen" for new functions wherein I have to troubleshoot and feel frustration on my own (with only basic HTML knowledge or experience) to create a custom webpage. This amount to a lot of trial and error, which is time consuming. But again, I've found the GiveCloud tech team is responsive when a client needs help. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Great Integration with DP!"
5/5
What do you like best about Givecloud?

I like the integration with DonorPerfect, makes using the form very worthwhile. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

Need to talk with support, not just get links to knowledge base. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great option for beginnerss"
4/5
What do you like best about Givecloud?

We have a small team and Givecloud is an good option for people with different experience levels to all be able to use. It's useful because we don't have the bandwidth to have our own ecommerce platform. Customer support is always great! Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

The front-end design options leave a bit to be desired and designing can be a challenge. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy to use and learn with great customer support!"
4.5/5
What do you like best about Givecloud?

GiveCloud is very user-friendly. It is easy to navigate, learn new features, and integrate with Donor Perfect. Additionally, their customer support is very helpful and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

Some features don't work for our specific program, but GiveCloud has worked hard to find alternative ways that work for our needs. Review collected by and hosted on G2.com.

SB
Sara b.
Small-Business (50 or fewer emp.)
"Givecloud is a great platform specially for donors, however it needs some improvements on the user"
3.5/5
What do you like best about Givecloud?

Givecloud provides a great user experience. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

missing some functions such as peer to peer Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Givecloud Giving platform"
4/5
What do you like best about Givecloud?

I like the ease of accepting donations and creating event registration pages. I seem to get prompt replies from customer service inquiries. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

Credit card fees are expensive, it seems, on every platform. This is no different. Review collected by and hosted on G2.com.