Verified User in Law Practice
UL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Wonderful experience!"
5/5
What do you like best about Givecloud?

I love the integration with Donor Perfect. It makes tracking gifts for specific events and campaigns easy and efficent for both the fundraising and database adminsitration team. It was easy to implement givecloud as we replaced our previous software. I have had a wonderful experience with the custom support team. They are prompt and helpful every time I need support. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

Some aspects of the website page interface could be improved. It can be difficult to move around components of a wepage. Review collected by and hosted on G2.com.

LM
Laura M.
Gratitude Coordinator
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"GiveCloud allows for a streamline view for our organization"
4/5
What do you like best about Givecloud?

I love the emails that we recieve that help us to identify failed transactions and at risk donors Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

That the look of the POS isn;t user friendly in a store like environment Review collected by and hosted on G2.com.

Mark M.
MM
Mark M.
President
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Financial platform for Donor Mgmt"
4/5
What do you like best about Givecloud?

Givecloud is an effective overlay for Donor perfect users to enhanced donor options. There is substantial setup but it is not too much of a burden.

I like best the online donor features Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

Substantial setup time is required. I did it myself but some assistance may be needed Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"Making Fundraising Easy"
4/5
What do you like best about Givecloud?

My favorite thing about GiveCloud is how user friendly it is. I like that I can develop and design a fundraising page that meets all my organizations needs. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

I wish there was a better way to pull reporting that is item specific and integrated Donor Perfect Review collected by and hosted on G2.com.

MV
Megan V.
Development Manager
Mid-Market (51-1000 emp.)
"Fundraising Made Easy"
5/5
What do you like best about Givecloud?

GiveCloud's user friendly platform and fundraising options make it easy to raise money for our nonprofit. Their customer service is always helpful. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

Additional customizations would be helpful to further tailor to our nonprofit. Additionally, being able to transfer sponsorships and recurring gifts to a new sponsored animal (person) would be helpful. Review collected by and hosted on G2.com.

LS
Lauren S.
Marketing and Communications Assistant
Small-Business (50 or fewer emp.)
"Great Platform!"
4.5/5
What do you like best about Givecloud?

Givecloud is a great platform for connecting with users to streamline donations and publish our content in one place! Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

The downside to GiveCloud are the limitations to building landing pages and website pages. The platform is limited in what it is able to execute. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Give Cloud is great for donors, but the integration with Donor Perfect needs improvement."
3/5
What do you like best about Givecloud?

I like that the donor portal and fundraising forms are user-friendly for the donors. The fundraising forms are also simple to create and manage on the back end. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

I believe many of the specialists could benefit from more training. During our onboarding process, the specialists often couldn’t answer our questions and referred us to the Development team, leading to delays of days or even weeks. At times, I received conflicting information from different specialists, which only added to the confusion. Review collected by and hosted on G2.com.

SM
Stacey M.
Associate Director of Marketing
Small-Business (50 or fewer emp.)
"Perfect solution for eCards"
5/5
What do you like best about Givecloud?

Givecloud is super user friendly and their customer support holds your hand through the entire set-up process. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

There is still come functionality that I would like to see like scheduling eCards. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Good variety of information but need to tweek search and "back" options"
2.5/5
What do you like best about Givecloud?

It communicates well from Givecloud to DonorPerfect.

Option for uploading letters, receipts, etc. to donors. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

It does not allow complete communication from Donor Perfect to Givecloud.

When you hit the back button, it does not return to your previous interior page, but rather the donors landing page.

Search options need to be expanded greatly! Should search for alternate spellings of names, bring up last names even if the first name is wrong (and vice-a-versa), search for content (like student names, address, etc.). Review collected by and hosted on G2.com.

Melinda S.
MS
Melinda S.
Individual Giving and Database Manager
Mid-Market (51-1000 emp.)
"GiveCloud has increased our DDC and our overall online giving"
4.5/5
What do you like best about Givecloud?

GiveCloud has increased our DDC and our overall online giving

User friendly and intuitive

Great tech support Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

The Text to Give feature is clumsy for the donor. The back and forth of texts required means some donors are dropped Review collected by and hosted on G2.com.