--- title: Givecloud Reviews meta\_title: 'Givecloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how Givecloud works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 65 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

### Givecloud Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the **outstanding customer support** of Givecloud, noting helpful and responsive assistance throughout their experience. [(19 mentions)](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1035857&qs=pros-and-cons#reviews)

Users find GiveCloud's platform to be **user-friendly and intuitive** , making donations effortless and engaging. [(16 mentions)](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1035683&qs=pros-and-cons#reviews)

Users value the **seamless donation experience** of Givecloud, enhancing engagement and collaboration across various departments. [(14 mentions)](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1035706&qs=pros-and-cons#reviews)

Users highlight the **easy integrations** of GiveCloud with various tools, enhancing their fundraising and e-commerce efforts seamlessly. [(12 mentions)](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1035790&qs=pros-and-cons#reviews)

Users appreciate the **user-friendly interface** of Givecloud, which enhances collaboration for all skill levels. [(12 mentions)](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1966930&qs=pros-and-cons#reviews)

Users highlight the **limited customization** options of Givecloud, restricting their ability to create tailored solutions. [(9 mentions)](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1966936&qs=pros-and-cons#reviews)

Users face a **slight learning curve** , often feeling unsupported during onboarding and encountering confusion with features. [(5 mentions)](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1966955&qs=pros-and-cons#reviews)

Users experience **data migration issues** when importing to other platforms, complicating transitions and report extraction. [(4 mentions)](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1966943&qs=pros-and-cons#reviews)

Users find the **donor management integration issues** with Donor Perfect complicate their workflow and increase manual tasks. [(4 mentions)](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1966938&qs=pros-and-cons#reviews)

Users find the **clunky interface** of Givecloud challenging, particularly with legacy features and the Text to Give function. [(3 mentions)](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1036222&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Givecloud

##### 1. Customer Support

Users praise the **outstanding customer support** of Givecloud, noting helpful and responsive assistance throughout their experience.
[
See 19 mentions
](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1035857&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Elicia W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elicia W.")
EW

Elicia W.

Mid-Market (51-1000 emp.)

4.0/5

"Givecloud allows e-commerce-like experience for a nonprofit Gift Catalog"

What do you like about Givecloud?

After searching for many tools that would facilitate an online "gift catalog" shopping experience for a nonprofit with multiple donation funds, I foun

 ![Kim B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim B.")
KB

Kim B.

Small-Business (50 or fewer emp.)

5.0/5

"Givecloud is User-Friendly"

What do you like about Givecloud?

One of the things I like the best about Givecloud is the Support Team. I like the automatic replies as this usually does have great answers. However

##### 2. Ease of Use

Users find GiveCloud's platform to be **user-friendly and intuitive** , making donations effortless and engaging.
[
See 16 mentions
](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1035683&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

2.0/5

"Sufficient, but could use some better features and templates"

What do you like about Givecloud?

It's fairly user-friendly and looks nice.

 ![Evan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan S.")
ES

Evan S.

Small-Business (50 or fewer emp.)

2.0/5

"Good for donations but not for a website"

What do you like about Givecloud?

The online donor self-serve portal is convenient for donors.

##### 3. Features

Users value the **seamless donation experience** of Givecloud, enhancing engagement and collaboration across various departments.
[
See 14 mentions
](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1035706&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jonathan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan V.")
JV

Jonathan V.

Mid-Market (51-1000 emp.)

5.0/5

"GiveCloud"

What do you like about Givecloud?

Continuously seeing they try to improve upon their product in both back end and front end is why I continually support and recommend this platform and

AN

5.0/5

"Great Platform"

What do you like about Givecloud?

Ease of use, overall functionality, support team.

##### 4. Easy Integrations

Users highlight the **easy integrations** of GiveCloud with various tools, enhancing their fundraising and e-commerce efforts seamlessly.
[
See 12 mentions
](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1035790&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Elicia W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elicia W.")
EW

Elicia W.

Mid-Market (51-1000 emp.)

4.0/5

"Givecloud allows e-commerce-like experience for a nonprofit Gift Catalog"

What do you like about Givecloud?

After searching for many tools that would facilitate an online "gift catalog" shopping experience for a nonprofit with multiple donation funds, I foun

 ![Ben C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben C.")
BC

Ben C.

Small-Business (50 or fewer emp.)

4.5/5

"GiveCloud is a Godsend for nonprofits who need modern solutions for fundraising and ecommerce"

What do you like about Givecloud?

GiveCloud is robust in what it can offer for fundraising and ecommerce tools, but what our organization has benefited most from GC in the past 18 mont

##### 5. User Interface

Users appreciate the **user-friendly interface** of Givecloud, which enhances collaboration for all skill levels.
[
See 12 mentions
](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1966930&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

2.0/5

"Sufficient, but could use some better features and templates"

What do you like about Givecloud?

It's fairly user-friendly and looks nice.

 ![Elicia W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elicia W.")
EW

Elicia W.

Mid-Market (51-1000 emp.)

4.0/5

"Givecloud allows e-commerce-like experience for a nonprofit Gift Catalog"

What do you like about Givecloud?

After searching for many tools that would facilitate an online "gift catalog" shopping experience for a nonprofit with multiple donation funds, I foun

### 5 Cons or Disadvantages of Givecloud

##### 1. Limited Customization

Users highlight the **limited customization** options of Givecloud, restricting their ability to create tailored solutions.
[
See 9 mentions
](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1966936&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jonathan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan V.")
JV

Jonathan V.

Mid-Market (51-1000 emp.)

5.0/5

"GiveCloud"

What do you dislike about Givecloud?

I think it would be nice if they focused some more on backend coding through API to allow more custom field options but overall they are by far one of

 ![Mandy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandy G.")
MG

Mandy G.

Mid-Market (51-1000 emp.)

5.0/5

"Launched and increased donations instantly"

What do you dislike about Givecloud?

Limited features and reporting; clunkiness as features are rolled out

##### 2. Learning Curve

Users face a **slight learning curve** , often feeling unsupported during onboarding and encountering confusion with features.
[
See 5 mentions
](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1966955&qs=pros-and-cons#reviews)

See Related User Reviews

BB

Broc B.

Small-Business (50 or fewer emp.)

5.0/5

"Givecloud Has Transformed the Way We Connect With Donors"

What do you dislike about Givecloud?

There’s a slight learning curve at first, but once you get the hang of it, it’s incredibly powerful.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Give Cloud is great for donors, but the integration with Donor Perfect needs improvement."

What do you dislike about Givecloud?

I believe many of the specialists could benefit from more training. During our onboarding process, the specialists often couldn’t answer our questions

##### 3. Data Migration

Users experience **data migration issues** when importing to other platforms, complicating transitions and report extraction.
[
See 4 mentions
](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1966943&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Morgan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morgan C.")
MC

Morgan C.

Mid-Market (51-1000 emp.)

5.0/5

"We love the creativity, ease of use, and responsive customer service."

What do you dislike about Givecloud?

For us at times we still run into small issues when the information gets imported into our other donor database company.

 ![Ben C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben C.")
BC

Ben C.

Small-Business (50 or fewer emp.)

4.5/5

"GiveCloud is a Godsend for nonprofits who need modern solutions for fundraising and ecommerce"

What do you dislike about Givecloud?

Like anything with many bells and whistles, GiveCloud is constantly growing and updating its look and features. While this is a good sign of growth an

##### 4. Donor Management

Users find the **donor management integration issues** with Donor Perfect complicate their workflow and increase manual tasks.
[
See 4 mentions
](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1966938&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kim B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim B.")
KB

Kim B.

Small-Business (50 or fewer emp.)

5.0/5

"Givecloud is User-Friendly"

What do you dislike about Givecloud?

1. Cannot search a supporter by their Donor ID. 2. It's possibly a good thing, but I would like the ability to do an import myself instead of having

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Making Fundraising Easy"

What do you dislike about Givecloud?

I wish there was a better way to pull reporting that is item specific and integrated Donor Perfect

##### 5. Clunky Interface

Users find the **clunky interface** of Givecloud challenging, particularly with legacy features and the Text to Give function.
[
See 3 mentions
](https://www.g2.com/products/givecloud/reviews?filters%5Bsentiment_snippet%5D=1036222&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Wonderful experience!"

What do you dislike about Givecloud?

Some aspects of the website page interface could be improved. It can be difficult to move around components of a wepage.

 ![Ansel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansel S.")
AS

Ansel S.

Small-Business (50 or fewer emp.)

4.0/5

"Rapidly improving, modern, conversion optimized donation flow"

What do you dislike about Givecloud?

Although the main donation flow is modern and easy to use, there are some more legacy features like sponsorships, memberships, etc, that feel pretty c

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 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
UL

Verified User in Law Practice

Mid-Market (51-1000 emp.)

2/11/2025

"Wonderful experience!"

5/5

What do you like best about Givecloud?

I love the integration with Donor Perfect. It makes tracking gifts for specific events and campaigns easy and efficent for both the fundraising and database adminsitration team. It was easy to implement givecloud as we replaced our previous software. I have had a wonderful experience with the custom support team. They are prompt and helpful every time I need support. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

Some aspects of the website page interface could be improved. It can be difficult to move around components of a wepage. Review collected by and hosted on G2.com.

What problems is Givecloud solving and how is that benefiting you?

Helping to track gifts without manual import into donor perfect. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

LM

Laura M.

Gratitude Coordinator

Small-Business (50 or fewer emp.)

2/11/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"GiveCloud allows for a streamline view for our organization"

4/5

What do you like best about Givecloud?

I love the emails that we recieve that help us to identify failed transactions and at risk donors Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

That the look of the POS isn;t user friendly in a store like environment Review collected by and hosted on G2.com.

What problems is Givecloud solving and how is that benefiting you?

Our reocurring gifts do not automatically update when there are multiple items. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Mark M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark M.")
MM

Mark M.

President

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

12/19/2024

"Financial platform for Donor Mgmt"

4/5

What do you like best about Givecloud?

Givecloud is an effective overlay for Donor perfect users to enhanced donor options. There is substantial setup but it is not too much of a burden.

I like best the online donor features Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

Substantial setup time is required. I did it myself but some assistance may be needed Review collected by and hosted on G2.com.

What problems is Givecloud solving and how is that benefiting you?

Givecloud can act as an overlay on top of current donor Mgmt system. It provides a donor self service online. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Fund-Raising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Fund-Raising")
UF

Verified User in Fund-Raising

Small-Business (50 or fewer emp.)

2/11/2025

"Making Fundraising Easy"

4/5

What do you like best about Givecloud?

My favorite thing about GiveCloud is how user friendly it is. I like that I can develop and design a fundraising page that meets all my organizations needs. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

I wish there was a better way to pull reporting that is item specific and integrated Donor Perfect Review collected by and hosted on G2.com.

What problems is Givecloud solving and how is that benefiting you?

GiveCloud allows our organization to create fundraising events and easily track money raised. We use Donor Perfect and it is extremely helpful that we are able to sync that platform with GiveCloud. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MV

Megan V.

Development Manager

Mid-Market (51-1000 emp.)

12/19/2024

"Fundraising Made Easy"

5/5

What do you like best about Givecloud?

GiveCloud's user friendly platform and fundraising options make it easy to raise money for our nonprofit. Their customer service is always helpful. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

Additional customizations would be helpful to further tailor to our nonprofit. Additionally, being able to transfer sponsorships and recurring gifts to a new sponsored animal (person) would be helpful. Review collected by and hosted on G2.com.

What problems is Givecloud solving and how is that benefiting you?

GiveCloud allows us to fundraise for a variety of fundraisers and bring in recurring donations. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

LS

Lauren S.

Marketing and Communications Assistant

Small-Business (50 or fewer emp.)

2/11/2025

"Great Platform!"

4.5/5

What do you like best about Givecloud?

Givecloud is a great platform for connecting with users to streamline donations and publish our content in one place! Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

The downside to GiveCloud are the limitations to building landing pages and website pages. The platform is limited in what it is able to execute. Review collected by and hosted on G2.com.

What problems is Givecloud solving and how is that benefiting you?

We need an easy and user friendly way to collect donations and we have found that GiveCloud Is the best solution! It is easily compatible with all our other platforms. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

12/19/2024

"Give Cloud is great for donors, but the integration with Donor Perfect needs improvement."

3/5

What do you like best about Givecloud?

I like that the donor portal and fundraising forms are user-friendly for the donors. The fundraising forms are also simple to create and manage on the back end. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

I believe many of the specialists could benefit from more training. During our onboarding process, the specialists often couldn’t answer our questions and referred us to the Development team, leading to delays of days or even weeks. At times, I received conflicting information from different specialists, which only added to the confusion. Review collected by and hosted on G2.com.

What problems is Givecloud solving and how is that benefiting you?

Give Cloud is allowing our donors to have access to their giving history via the giving portal and allowing them to quickly make gifts via the fundraising forms. Review collected by and hosted on G2.com.

Show More

2/13/2025
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

SM

Stacey M.

Associate Director of Marketing

Small-Business (50 or fewer emp.)

12/19/2024

"Perfect solution for eCards"

5/5

What do you like best about Givecloud?

Givecloud is super user friendly and their customer support holds your hand through the entire set-up process. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

There is still come functionality that I would like to see like scheduling eCards. Review collected by and hosted on G2.com.

What problems is Givecloud solving and how is that benefiting you?

We were looking for a platform that we could send digital tributes in the form of an eCard. The platform uses and it syncs with Donor Perfect. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization")
AC

Verified User in Civic & Social Organization

Small-Business (50 or fewer emp.)

12/19/2024

"Good variety of information but need to tweek search and "back" options"

2.5/5

What do you like best about Givecloud?

It communicates well from Givecloud to DonorPerfect.

Option for uploading letters, receipts, etc. to donors. Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

It does not allow complete communication from Donor Perfect to Givecloud.

When you hit the back button, it does not return to your previous interior page, but rather the donors landing page.

Search options need to be expanded greatly! Should search for alternate spellings of names, bring up last names even if the first name is wrong (and vice-a-versa), search for content (like student names, address, etc.). Review collected by and hosted on G2.com.

What problems is Givecloud solving and how is that benefiting you?

Provides donor use database.

Provides separate safe donation payment service. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Melinda S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melinda S.")
MS

Melinda S.

Individual Giving and Database Manager

Mid-Market (51-1000 emp.)

12/19/2024

"GiveCloud has increased our DDC and our overall online giving"

4.5/5

What do you like best about Givecloud?

GiveCloud has increased our DDC and our overall online giving

User friendly and intuitive

Great tech support Review collected by and hosted on G2.com.

What do you dislike about Givecloud?

The Text to Give feature is clumsy for the donor. The back and forth of texts required means some donors are dropped Review collected by and hosted on G2.com.

What problems is Givecloud solving and how is that benefiting you?

Ease of online giving- $ value of donations online has increased Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

##### Categories on G2

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