1. [Home](https://www.g2.com/) 2. ... 3. [Nonprofit Software](https://www.g2.com/categories/nonprofit) 4. [Fundraising Software](https://www.g2.com/categories/fundraising) 5. [Givecloud](https://www.g2.com/products/givecloud/reviews) 6. [Givecloud Claims vs Evidence](https://www.g2.com/products/givecloud/claims-vs-evidence) # Givecloud Claims vs Evidence G2 compares Givecloud marketing claims from the sources linked below with real user reviews, then assesses how strongly the review evidence supports each claim. Last updated Oct 12, 2026 ## Claim: “If a match is found, Givecloud will sync the donation to that Contact.” Supported by reviews. Relevant reviewers consistently describe Givecloud as integrating, mapping, and communicating donation or gift information to DonorPerfect. These reviews support the claimed sync behavior, though they do not specifically detail the match-found condition. - “Smooth integration and mapping techniques for Donor Perfect.” [Read Full Review](https://www.g2.com/products/givecloud/reviews/12891874) - “I love the integration with Donor Perfect. It makes tracking gifts for specific events and campaigns easy and efficent” [Read Full Review](https://www.g2.com/products/givecloud/reviews/10823485) - “It communicates well from Givecloud to DonorPerfect.” [Read Full Review](https://www.g2.com/products/givecloud/reviews/10670028) Source: [https://givecloud.com/givecloud-salesforce](https://givecloud.com/givecloud-salesforce) ## Claim: “Automate thank-yous, reminders, receipts, and more using flexible triggers tied to supporter actions.” Mixed support from reviews. Reviewers report automation for quick receipts, heartfelt thank-yous, and emails identifying failed transactions and at-risk donors. However, others cite a need for more automation options and problems with certain SmartActions triggers, so the evidence is mixed regarding the claim's flexibility and breadth. - “Automation allows for quick receipts to donors that a receipt and a heartfelt thank you.” [Read Full Review](https://www.g2.com/products/givecloud/reviews/10670353) - “I love the emails that we recieve that help us to identify failed transactions and at risk donors” [Read Full Review](https://www.g2.com/products/givecloud/reviews/10824308) - “Making it easier to manage donors and their gifts, having better reporting, and having automation options.” [Read Full Review](https://www.g2.com/products/givecloud/reviews/10670148) - “occasional custom fields and SmartActions in DP which do not respond to certain data points or triggers from GiveCloud.” [Read Full Review](https://www.g2.com/products/givecloud/reviews/11928183) Source: [https://givecloud.com/features/](https://givecloud.com/features/) ## Claim: “Donor profile changes in either system sync automatically—no double entry.” Disputed by reviews. Relevant reviewers describe incomplete or non-bidirectional syncing, including having to manually repeat profile changes in Donor Perfect and lacking complete communication from Donor Perfect to Givecloud. - “Changes made in a student's or supporter's record does not change it in Donor Perfect - or vice versa. For instance, when I make changes to a name or a class level for a student, I have to manually make these same changes in Donor Perfect. It doubles the work.” [Read Full Review](https://www.g2.com/products/givecloud/reviews/10823928) - “It does not allow complete communication from Donor Perfect to Givecloud.” [Read Full Review](https://www.g2.com/products/givecloud/reviews/10670028) Source: [https://givecloud.com/givecloud-salesforce](https://givecloud.com/givecloud-salesforce) ## Claim: “Let supporters update their saved credit cards or bank details anytime.” Supported by reviews. A relevant reviewer reports that the donor portal lets donors manage and update their own payment information, supporting the claimed self-service capability. The review does not explicitly specify credit cards versus bank details or independently establish the meaning of “anytime.” - “a donor portal which allows donors to manage and update their own donor payment information in a secure, PCI compliant way” [Read Full Review](https://www.g2.com/products/givecloud/reviews/10823367) Source: [https://givecloud.com/features/](https://givecloud.com/features/) ## Claim: “Map any object or field from Givecloud to Salesforce, including to custom fields.” Disputed by reviews. Reviewers describe limitations in custom-field availability and API customization, which materially conflicts with the claim that any Givecloud object or field—including custom fields—can be mapped. The reviews do not specifically mention Salesforce, so they do not independently assess Salesforce compatibility. - “it is still trying to catch up in customizability, whether that is full-customizability of fields” [Read Full Review](https://www.g2.com/products/givecloud/reviews/10823367) - “The supporters doesn't have custom fields, what I’d like to see improved is the ability to add more fields or custom fields for supporters.” [Read Full Review](https://www.g2.com/products/givecloud/reviews/10714017) Source: [https://givecloud.com/givecloud-salesforce](https://givecloud.com/givecloud-salesforce)