Lauren C.
LC
Lauren C.
Mid-Market (51-1000 emp.)
"GiveCampus is a fantastic tool for Giving Day"
4.5/5
What do you like best about GiveCampus?

First of all, the support team is amazing. I really like the ability to engage advocates and set up matches/challenges, as well as multiple campaign tiers. The reporting is easy and creates less headache on the back-end when we enter the gifts into our database. It's also great that you can upload offline gifts that don't eat into your subscription total. Review collected by and hosted on G2.com.

What do you dislike about GiveCampus?

The formatting for the content and about sections can be a little wonky. Review collected by and hosted on G2.com.

Response from Michelle Martineau of GiveCampus

Thank you for your kind words about our support team and for highlighting all the features that you find valuable. We're especially pleased to hear that GiveCampus has made reporting and managing gifts easier for you.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Park Giving Day 2024"
4.5/5
What do you like best about GiveCampus?

Give Campus was extremely helpful in the planning and execution of our Giving Day. Our Partner success rep, Christiana, was so devoted to our work and made things extremely easy to understand. When we ran into any issues, both she and Give Campus support were extremely responsive to our needs. I also appreciate the time taken to debrief and discuss areas of inprovement for future campaigns. Review collected by and hosted on G2.com.

What do you dislike about GiveCampus?

I would say the biggest downside to Give Campus is the limitations in some of the functionality. For example, the ability to edit challenges or matches. Review collected by and hosted on G2.com.

Response from Michelle Martineau of GiveCampus

We're thrilled to hear that GiveCampus (and your Partner Success Manager, Christiana) were able to make your Giving Day planning and execution so smooth. And, between you and me, greater configurability for matches and challenges is not only on our radar it's in our roadmap. 😉 Stay tuned!

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"The Partner Success Team is there for you every step of the way."
5/5
What do you like best about GiveCampus?

The team at GiveCampus is there for you every step of the way. Your Partner Success Manager helps you build strategies, looks over campaigns, and works with you so you get the most out of your GC products. Support responds quickly to questions or issues you email them about. There are regular webinars and GC updates designed for schools to delve deeper into GC products, build successful giving days, create a comprehensive marketing strategy for a campaign, and so much more. They even provide templates that you can use to create campaigns. They listen to your needs and ideas, constantly updating their products to give schools what they need. You can tell that they enjoy and are knowledgeable about what they do. Review collected by and hosted on G2.com.

What do you dislike about GiveCampus?

There is nothing that I dislike about GiveCampus. Review collected by and hosted on G2.com.

Response from Michelle Martineau of GiveCampus

We're delighted to hear that you've had such a positive experience with our Partner Success team. Because many GiveCampers were once fundraisers just like you, they're uniquely committed to your success. As a company, we strive to provide comprehensive support and resources to help our Partners ace their fundraising efforts. And in the end, when you succeed, we succeed. Thank you for all you do!

SM
Sean M.
Mid-Market (51-1000 emp.)
"Satisfied Customer of Give Campus - Higher Ed Use"
4.5/5
What do you like best about GiveCampus?

The customer service is excellent. They are responsive and collaborative and realy take time with us when we have questions or ideas to run by them. I also like how they continue to improve on their offerings each year. It also feels like they listen to feedback and base changes and improvements on what they are hearing. A very thoughtful and highly valued vender relationship for us. Review collected by and hosted on G2.com.

What do you dislike about GiveCampus?

Nothing urgent jumps to mind. In that you are using their site, there are some aspects I wish I could make feel more in our brand but each year they make improvements in this area. I also value, customer service, easy to use platform and wonderful integration with our back end gift processing over a couple of bells and whistles. Review collected by and hosted on G2.com.

Response from Michelle Martineau of GiveCampus

Sean, thank you for your kind words about our customer service and our commitment to continuous improvement. We appreciate your feedback and are especially glad to hear that you find the platform easy to use and are enjoying the integration with your CRM. That's music to our ears!

Julia H.
JH
Julia H.
Director of Annual Giving
Mid-Market (51-1000 emp.)
"Fantastic User Experience with GiveCampus"
4.5/5
What do you like best about GiveCampus?

I highly value their suite of fundraising products, and especially that the donor experience is consistent across their Social Fundraising and Giving Forms products. Donation forms are user-friendly and mobile friendly, and they are easy to set up and edit when necessary. Their mobile wallet options are also a necessity as more and more donors want to give in this way. Review collected by and hosted on G2.com.

What do you dislike about GiveCampus?

There are little quirks on the back end of the systems that aren't 100% intuitive for users and/or don't align with how my institution structures our data . Their customer support team is quick to respond and to help troubleshoot when needed, though. Review collected by and hosted on G2.com.

Response from Michelle Martineau of GiveCampus

Julia, thanks for calling out our user-centric approach. The GiveCampus product and engineering teams are hyper-focused on delivering a consistently delightful user experience—for donors, volunteers, and staff—across the entire platform. We'll be sure to pass along the kudos to them, and our Partner Success team and support staff as well. 🙂

JP
Jessica P.
Mid-Market (51-1000 emp.)
"Teamwork Makes the Dream Work!"
5/5
What do you like best about GiveCampus?

Working with GiveCampus is like having an extension of your marketing and strategy team. They remind me when it is time to start brainstorming for large fundraising pushes and even provide content and suggestions to optimize my outcomes. During each campaign, customer support helps troubleshoot through the entire process. After each campaign wraps they send me an analysis and offer to review what worked and what didn't. I can't say enough about what an asset it is to have GiveCampus in my tech stack. Review collected by and hosted on G2.com.

What do you dislike about GiveCampus?

There aren't really any downsides to GiveCampus and when I do have problems they end up getting fix in new integrations. It helps me feel like they really hear me. Review collected by and hosted on G2.com.

Response from Michelle Martineau of GiveCampus

We hear you, Jessica! In fact, "talk—and listen—to your users" is one of nine core values that we live and breathe at GiveCampus. Meanwhile, nothing makes us happier than seeing our partners succeed. And University of Redlands continues to crush it!

See how GiveCampus improved
JK
Joe K.
Small-Business (50 or fewer emp.)
"Best of the Best"
5/5
What do you like best about GiveCampus?

The best part of GiveCampus has been the support. Among all the various vendors we have partnered with in my time as a fundraiser, the team at GiveCampus have always been the most ready to work beside us. Their product team is constantly striving to improve platforms, they offer key support on donor challenge days, and work to make implementation a breeze. The tech is great, but the people make the difference. Review collected by and hosted on G2.com.

What do you dislike about GiveCampus?

It's truly hard to come up with a dislike. The integration with our CMS hasn't been perfect, but we're raising more money, so it's a problem we can live with! Review collected by and hosted on G2.com.

Response from Michelle Martineau of GiveCampus

💯Joe. When you say, "the tech is great, but the people make the difference" we get all the feels. Most of us are former fundraisers and all of us are mission-driven—just like you. That means we are deeply invested in your success. Go Saints!

Heidi H.
HH
Heidi H.
Assistant Director of Loyalty Giving
Small-Business (50 or fewer emp.)
"Great platform for Crowdfunding/Giving Days!"
4/5
What do you like best about GiveCampus?

I love that it's fairly easy to use. The initial onboarding takes a bit to get set up and use to how the platform is set up, but their most recent updates to the backened has made things a bit more streamlined.

I like that you can designate admin to particular projects so they can do self editing.

I LOVE the digital wallet piece and that we now have accessibility to Venmo, PayPal, Apple Pay, and Google Pay within the platform. We utilize the plaform yearlong, both for Crowdfunding and our big Giving Day, and it's easy to manage and run all of the projects that come through throughout the year.

Jed on the Give Campus team is an excellent resource and extrememly helpful! Review collected by and hosted on G2.com.

What do you dislike about GiveCampus?

I wish there was a bit more robust social ambassador platform that we could utilize for crowdfunding and giving days. The sharing options are a bit basic and we had to build out a separate web page for all of our graphics, templates, and examples. The email feature is limited in what you can do such as you can't schedule out emails to automatically go out to your social advocates and you can't see what you sent once it goes out. We've looked at their VMS system and unfortunately, it's still doesn't quite offer what we would ideally be looking for. Review collected by and hosted on G2.com.

Response from Michelle Martineau of GiveCampus

Heidi, thanks for the "LOVE" and the great review! BTW, there are some platform updates underway that just may address some of those items on your wishlist—so keep your eyes peeled. Jed has been keeping our team updated on the feedback you've provided around advocacy. Continue to schedule time with him to ensure your team is making the most of GC. P.S. Jed also raves about your team and has been bragging about his holiday cheese! 🧀

AS
Aimee S.
Mid-Market (51-1000 emp.)
"GiveCampus is exceptional!"
5/5
What do you like best about GiveCampus?

Their Partner Success model and the specific staff they dedicate to helping you be successful in using there platform makes all the difference in the world. I am sure this is expensive, but it is truly worth it in my mind. I also appreciate that they are always thinking about ways to improve and make things easier. They are thoughtful about improvements to their platform but also to improving my fundraising efforts. The presentation and data on retaining current donors that was a keynote at GCPC last January is an excellent example of what I am talking about. Review collected by and hosted on G2.com.

What do you dislike about GiveCampus?

I sometimes get frustrated that I cannot find a certain feature in their platform. I have also run into some features that I would really like to customize but this is not possible. Regardless, the tech issues are not really an issue because their tech support is so good and so fast, and they are also open to suggestions on how they can change and improve the platform. They take our feedback as users seriously and that means a lot. Review collected by and hosted on G2.com.

Response from Michelle Martineau of GiveCampus

Aimee, you came for the payment processing and stayed for the people and platform. What a wonderful compliment! We're so glad we could help streamline your credit card transactions and especially happy to hear that you're taking advantage of our newest platform features and Partner-only events like GCPC. Thanks for being a power user! CCV is lucky to have you! So is GiveCampus.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"We value our partnership with GiveCampus."
4.5/5
What do you like best about GiveCampus?

Give Campus feels like one of us. We work with other vendors and they are just that vendors. Jed, our rep, is a part of our team and feels ownership in the goals we all set together. They continue to add new elements and features. Platform is easy to use and is reliable. Review collected by and hosted on G2.com.

What do you dislike about GiveCampus?

Their prospect research features are not something I would pay for if it didn't already come as a part of our contract. Elements of the VMS system don't meet our needs nor do their social advocate pieces. Our previous vendor had better features, but we've found workarounds for the time being. I'm hopeful they will continue to improve this area. Review collected by and hosted on G2.com.

Response from Michelle Martineau of GiveCampus

Right back at ya! We value your partnership, too! Thank you for your positive feedback about your experience with GiveCampus and your Partner Success Manager, Jed. Everybody loves Jed. :) Be sure to check in with him regularly as we are continually enhancing the VMS and our entire platform to provide the best possible user experience for our Partners.