Mindy G.
MG
Mindy G.
Data and Outcomes Specialist
Small-Business (50 or fewer emp.)
"We LOVE Give Butter and all the features that keep getting added!"
5/5
What do you like best about Givebutter?

Now having done multiple events with Give Butter, it has made our event tracking SO much easier. We are able to balance accounts and match up attendees with the seating feature. I have referred any non profit in the market I can to Give Butter! Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

None at this time comes to mind. I am so excited to use the new live auction feature at our next event! Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks so much for sharing this, Mindy! 💛 It sounds like you’re really getting things organized, that’s awesome!

We appreciate your feedback about the card reader and live auction features. I also wanted to share that you can actually collect payments right from the mobile app without a card reader by using our Tap to Pay option. It’s a great alternative for on-site transactions. I completely understand how important those tools are during events, and I’ll be sure to pass your thoughts along to our team as we continue improving both areas.

If you ever need help with setup or want to chat through auction options, feel free to reach out anytime at support@givebutter.com. We’re always happy to help!

Patty L.
PL
Patty L.
Communications Coordinator
Small-Business (50 or fewer emp.)
"Givebutter Replaced Three Tools and Centralized Our Operations"
4.5/5
What do you like best about Givebutter?

I like that Givebutter integrates almost every aspect of our organization. This allowed us to replace three separate products we were using that weren't talking to each other. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I wish it had volunteer hours tracking and a two-way sync with QuickBooks. Currently, we have to use an outside product to track our volunteer hours. The problems we run into with Quickbooks are lack of check number and deposit date synching, changes made to Givebutter transactions after sync don't re-sync, and changes made to transactions in QuickBooks don't update Givebutter. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Hi Patty, thank you so much for sharing this 💛

We’re so glad to hear Givebutter has helped bring everything into one place and replace multiple tools for your team. That’s exactly what we aim for 😊

We also really appreciate you calling out the need for volunteer tracking and improvements with QuickBooks sync. That’s super helpful feedback, and I’ve shared it with our team.

Thanks again for being part of Givebutter! ✨

Info A.
IA
Info A.
Small-Business (50 or fewer emp.)
"Streamlined Donor Management with Givebutter"
4/5
What do you like best about Givebutter?

I use Givebutter for donor management in our 501c3 animal rescue. I love the features like pathways, emails, and texting, which help maintain communication with donors, regardless of donation size. The organization of donors has improved significantly, as everything is now in one easy-to-access place. The ease of use and customer service stand out for me. The platform makes it quicker and easier to communicate with donors. Setting up our organization was incredibly easy on Givebutter. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

We have had a hard time getting our current contact list transferred over to Givebutter. It is difficult to translate the spreadsheet from Mailchimp to the exact format Givebutter needs, especially with 5,000 subscribers. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

What a wonderful review, thank you so much for sharing it! 💛

We're so happy to hear that Givebutter has helped streamline your donor management and made it easier to stay connected with supporters of all giving levels. It means a lot to know that features like Pathways, email, and texting have helped bring everything together in one place.

Thank you as well for sharing your experience with contact imports. We know moving a large subscriber list can sometimes be a challenge, and feedback like yours helps us continue improving the onboarding experience.

Thanks for all you do for your animal rescue, and thank you for being part of the Givebutter community! 😊

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Lots of Free, Easy-to-Use Features"
4.5/5
What do you like best about Givebutter?

It has lots of free features that are fairly easy to use. Having our fundraising, event ticketing, and donor management in one place without platform fees has been a solid upgrade for our team. The donor tipping model works well, as most of our supporters choose to cover processing fees so more of the money raised goes straight to our programs.

On the daily workflow side, the drag-and-drop campaign builder makes it quick to launch custom ticketing pages without needing a designer. We don't use the feature yet, but the option to have event sales and donor profiles automatically sync will save us from doing manual CSV exports and spreadsheet updates. The checkout process is smooth, and offering options like Venmo, Apple Pay, and Google Pay helps reduce abandoned. Onboarding was straightforward enough that we were able to get up and running right away without needing dedicated IT support or technical training. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The reporting functionality needs improvement, particularly when reconciling payouts against accounting software. When deposits are bundled, it is very difficult to identify which specific donors and transactions correspond to a given payout batch. This creates a significant administrative bottleneck during monthly accounting reconciliations, making it hard to track donor history and financial records accurately. Templated reports aren't great either. Even after upgrading, the reporting capabilities lack the depth needed for clean data exports. Adding clearer transaction breakdowns and more options for report templates, including customized reports, would make a huge difference for financial tracking. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Hi there! Thank you so much for taking the time to share such detailed feedback! 💛 We’re glad Givebutter has helped your team bring fundraising, event ticketing, and donor management together in one place, and that getting started was quick and straightforward.

We also really appreciate your feedback about reporting, particularly around payout reconciliation, transaction breakdowns, and more customizable reporting options. We know how important clear and flexible reporting is when managing your organization’s financial records, and feedback like this is incredibly valuable as we continue improving the platform.

We’re excited to have you with us and hope you enjoy exploring Auctions when the time comes! 🧈

Susan T.
ST
Susan T.
Director
Small-Business (50 or fewer emp.)
"GiveButter Makes Nonprofit Donations Easy and User-Friendly"
5/5
What do you like best about Givebutter?

Has made donating to our nonprofit very easy, has a good look to it, and very user friendly for me the administrator Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I understand the need for GiveButter to be funded, but I dislike the assumed 15% tip added when donors give through the site Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks so much for sharing your experience, Susan! 💛 We're so glad Givebutter has made it easy for your team to accept donations and create a great giving experience for your supporters.

We also appreciate you sharing your thoughts about tips. Every nonprofit has flexibility over how they're presented, including the option to hide them completely if that's the best fit for their donors. Thanks again for taking the time to leave a thoughtful review!

Dennis O.
DO
Dennis O.
Small-Business (50 or fewer emp.)
"Transparent Fees for Nonprofits, But High Card Charges"
4/5
What do you like best about Givebutter?

I was impressed with the Givebutter team when I signed up because there was a lot of due diligence making sure that we were a nonprofit. They also considered that someone my age might not be on social media, and I was very impressed with that. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I'm concerned about the high fees that donors encounter when using credit cards on Givebutter. Some donors have felt that they were being charged exorbitantly, with fees almost reaching 20%. This situation causes me concern as it doesn't just affect Givebutter but also impacts my nonprofit by potentially leaving donors disgruntled about giving money. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Hi Dennis! Thank you for taking the time to share your thoughtful review! We're so glad to hear that our nonprofit verification process and our efforts to make the platform accessible left a positive impression.

We also appreciate you raising your concerns about donor fees. One of Givebutter's goals is to provide organizations with flexibility in how fees are handled. For example, organizations can choose to cover processing fees themselves or hide them from supporters, and when optional platform tips are enabled, supporters can decide whether or not they'd like to leave a tip. Those optional tips also help fund Givebutter and, through the Givebutter Guarantee, can cover eligible processing fees on behalf of nonprofits.

We'd love the opportunity to learn more about your experience and help ensure your donation settings are working in the best way for your organization. If you have a few minutes, please reach out to our Support team. We'd be happy to walk through the available options with you and answer any questions.

Thank you again for your feedback and for choosing Givebutter to support your nonprofit. 💛

CB
Chelsea B.
Marketing Director
Small-Business (50 or fewer emp.)
"Continued Success "
5/5
What do you like best about Givebutter?

We continue to be pleased with GiveButter. We’re thankful for a reliable, user friendly database and are appreciative to the attentive customer service GiveButter has. Our team has a range of tech experience and everyone is capable of learning GiveButter. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Everyone adjusted great and we are so please with our choice in GiveButter. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for your kind words and thoughtful feedback! 🌟 We're so happy to hear that Givebutter has made the transition smooth for your organization and that your donors are loving the new platform.

We’re grateful to play a part in your journey. Thank you for choosing Givebutter! 💛

karyn s.
KS
karyn s.
Prevention educator
Small-Business (50 or fewer emp.)
"All-in-One Fundraising Platform That Streamlines Campaigns, Events, and Donor Giving"
5/5
What do you like best about Givebutter?

What I like best about Givebutter is how many fundraising tools are truly integrated into one platform and easy to use on a daily basis. I regularly use the campaign pages, peer‑to‑peer fundraising tools, event ticketing, donor management, and automated receipts, and having everything in one place has significantly streamlined our workflow.

The campaign setup process is especially helpful—being able to customize pages quickly, duplicate past campaigns, and adjust branding without technical support saves hours compared to platforms we’ve used in the past. The peer‑to‑peer fundraising features make it easy for supporters to create their own fundraising pages, which has expanded our reach without adding extra staff workload.

One of the biggest improvements to our workflow is the dashboard and reporting tools. I can easily track donations in real time, export donor data, and segment supporters for follow‑ups, which makes reporting and stewardship much more efficient.

An unexpected benefit has been how much donors enjoy the experience. The checkout process is smooth, mobile‑friendly, and offers flexibility in covering fees, which has increased donor satisfaction and repeat giving. The platform also integrates well with our communications, making post‑event and post‑campaign follow‑up much easier.

Overall, Givebutter has helped us raise more funds with less administrative effort while providing a professional, positive experience for both staff and donors. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

While Givebutter is very user‑friendly overall, there are a few areas that could be improved. The reporting and data customization can feel somewhat limited, especially when trying to generate more complex or tailored reports for internal tracking or board reporting. Exports sometimes require additional cleanup to get the data exactly how we want it.

The donor management features, while functional, are not as robust as a full‑scale CRM. Tracking long‑term donor relationships, detailed notes, or advanced segmentation can require workarounds or integration with another system.

At times, the interface can feel cluttered as more features are added, which can make navigation slightly less intuitive—especially for new users or volunteers who only use the platform occasionally.

Lastly, while Givebutter is cost‑effective, the transaction and processing structure can still be confusing for some donors, particularly around optional fees, and occasionally requires extra explanation from staff.

Overall, these issues are manageable, but improvements in reporting depth, CRM functionality, and interface clarity would make the platform even stronger. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for taking the time to leave such a thoughtful review, Karyn! 💛 It means a lot to hear how Givebutter has helped streamline your fundraising, events, donor management, and peer-to-peer campaigns all in one place.

We especially loved hearing how the platform has helped your team spend less time juggling systems and more time focusing on your mission. And hearing that your donors are enjoying the giving experience too honestly, makes our day 😊

We also really appreciate the honest feedback around reporting customization, CRM functionality, interface clarity, and donor fee explanations. Feedback like this genuinely helps our team continue improving the platform and experience for both organizations and supporters.

Thank you again for all the incredible work you do as a prevention educator, and for letting us be part of your fundraising journey 💛

Rachel R.
RR
Rachel R.
Assistant Director of Operations (for VMAP)
Small-Business (50 or fewer emp.)
"Affordable, Easy Fund Transfers, and Feature-Rich Fundraising Support"
5/5
What do you like best about Givebutter?

Affordable for our small organization. Transfer of funds is simple and timely. It offers a lot of options, including integration with our website, progress thermometers, ability to share fundraising campaigns in multiple ways, and frequent fundraising tips and support. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Honestly there is very little negative to say. It has been easy to use from the outset and works well in our budget. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Rachel, thank you for such a wonderful review! 💛

We're so happy to hear Givebutter has been a great fit for your organization. From website integrations and fundraising tools to simple fund transfers and helpful resources, it's wonderful to know the platform is supporting your team while staying within budget.

And hearing that Givebutter "checked all the boxes" truly means a lot to us. Thank you for trusting us with your fundraising efforts, and we're excited to continue supporting your mission! 😊

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great Support and Easy Integration—Built for NFP Fundraising"
5/5
What do you like best about Givebutter?

Great support, onboarding resources, and interactive functions that really bring fundraising to life for NFP. The team responds quickly, and the features offered are genuinely helpful. The interface is easy to navigate for all users, and we were able to integrate it with our current systems quickly and easily. It definitely feels designed with NFP in mind, and overall it provides lots of benefits and a great ROI. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

One thing that would be especially helpful is stronger reporting features. Having ready-to-use templates would be a big benefit, particularly for smaller or newer organizations that are just getting started. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

This is such a lovely review. 💛 Thank you for sharing your experience with us!

We're thrilled to hear that the platform has been helping your team manage donors, engage supporters, and keep everything in one place. And thank you for the suggestion around reporting templates as well. 😊

Wishing you all the best with your fundraising efforts!