Has made donating to our nonprofit very easy, has a good look to it, and very user friendly for me the administrator Review collected by and hosted on G2.com.

I understand the need for GiveButter to be funded, but I dislike the assumed 15% tip added when donors give through the site Review collected by and hosted on G2.com.

I was impressed with the Givebutter team when I signed up because there was a lot of due diligence making sure that we were a nonprofit. They also considered that someone my age might not be on social media, and I was very impressed with that. Review collected by and hosted on G2.com.

I'm concerned about the high fees that donors encounter when using credit cards on Givebutter. Some donors have felt that they were being charged exorbitantly, with fees almost reaching 20%. This situation causes me concern as it doesn't just affect Givebutter but also impacts my nonprofit by potentially leaving donors disgruntled about giving money. Review collected by and hosted on G2.com.

We continue to be pleased with GiveButter. We’re thankful for a reliable, user friendly database and are appreciative to the attentive customer service GiveButter has. Our team has a range of tech experience and everyone is capable of learning GiveButter. Review collected by and hosted on G2.com.

Everyone adjusted great and we are so please with our choice in GiveButter. Review collected by and hosted on G2.com.

What I like best about Givebutter is how many fundraising tools are truly integrated into one platform and easy to use on a daily basis. I regularly use the campaign pages, peer‑to‑peer fundraising tools, event ticketing, donor management, and automated receipts, and having everything in one place has significantly streamlined our workflow.

The campaign setup process is especially helpful—being able to customize pages quickly, duplicate past campaigns, and adjust branding without technical support saves hours compared to platforms we’ve used in the past. The peer‑to‑peer fundraising features make it easy for supporters to create their own fundraising pages, which has expanded our reach without adding extra staff workload.

One of the biggest improvements to our workflow is the dashboard and reporting tools. I can easily track donations in real time, export donor data, and segment supporters for follow‑ups, which makes reporting and stewardship much more efficient.

An unexpected benefit has been how much donors enjoy the experience. The checkout process is smooth, mobile‑friendly, and offers flexibility in covering fees, which has increased donor satisfaction and repeat giving. The platform also integrates well with our communications, making post‑event and post‑campaign follow‑up much easier.

Overall, Givebutter has helped us raise more funds with less administrative effort while providing a professional, positive experience for both staff and donors. Review collected by and hosted on G2.com.

While Givebutter is very user‑friendly overall, there are a few areas that could be improved. The reporting and data customization can feel somewhat limited, especially when trying to generate more complex or tailored reports for internal tracking or board reporting. Exports sometimes require additional cleanup to get the data exactly how we want it.

The donor management features, while functional, are not as robust as a full‑scale CRM. Tracking long‑term donor relationships, detailed notes, or advanced segmentation can require workarounds or integration with another system.

At times, the interface can feel cluttered as more features are added, which can make navigation slightly less intuitive—especially for new users or volunteers who only use the platform occasionally.

Lastly, while Givebutter is cost‑effective, the transaction and processing structure can still be confusing for some donors, particularly around optional fees, and occasionally requires extra explanation from staff.

Overall, these issues are manageable, but improvements in reporting depth, CRM functionality, and interface clarity would make the platform even stronger. Review collected by and hosted on G2.com.

Affordable for our small organization. Transfer of funds is simple and timely. It offers a lot of options, including integration with our website, progress thermometers, ability to share fundraising campaigns in multiple ways, and frequent fundraising tips and support. Review collected by and hosted on G2.com.

Honestly there is very little negative to say. It has been easy to use from the outset and works well in our budget. Review collected by and hosted on G2.com.

Great support, onboarding resources, and interactive functions that really bring fundraising to life for NFP. The team responds quickly, and the features offered are genuinely helpful. The interface is easy to navigate for all users, and we were able to integrate it with our current systems quickly and easily. It definitely feels designed with NFP in mind, and overall it provides lots of benefits and a great ROI. Review collected by and hosted on G2.com.

One thing that would be especially helpful is stronger reporting features. Having ready-to-use templates would be a big benefit, particularly for smaller or newer organizations that are just getting started. Review collected by and hosted on G2.com.

I love the easiness of Givebutter. I love that you can just give people a link or have a QR code that sends people directly to the page. I love how it's set up and that you can put a video or a picture up and just tell the story. I love the feature that gives an automatic thanks. The graph that shows how much people get and how close you are to reaching the goal is really motivating. It was really easy and straightforward to set up. It's no cost which is excellent for a grassroots nonprofit just starting out like ours, and I like the option to give back to Givebutter if we can budget it. Review collected by and hosted on G2.com.

Nothing off the top of my head comes to mind. It has been a great tool and helped take away a lot of stress of managing a fundraiser. Review collected by and hosted on G2.com.

I like that Givebutter is free or low cost, which was a big reason for choosing it as our fundraising and donor/member CRM. The CRM is quite powerful, allowing us to see who our members and donors are and how much they have contributed over time. I find the AI insights about our donors helpful. Givebutter's customer service is incredibly responsive, and the initial setup was pretty seamless. Review collected by and hosted on G2.com.

There are some key features that are missing with the platform and there are some UI/UX issues that can sometimes be problematic. The platform is missing a virtual storefront for selling things like merchandise. There are workarounds by using the Events feature, but it is definitely not ideal. We have also encountered issues with not being able to move funds from the Givebutter Wallet back into our Payouts in order to process refunds and partial refunds or documenting off-platform refunds are not supported. Donors who want to remove/reduce the tips and processing fees sometimes can't figure out how to do that. Review collected by and hosted on G2.com.

It was very easy to input the auction items and host the auction live without having to use clipboards and tally the results myself in real time. Review collected by and hosted on G2.com.

I wish the silent auction winnner's credit cards had been automatically charged at the end of the auction. It got very confusing because people had to register a credit card to bid so all of our winners thought they were automatically charged and I had to reach out to each one to explain that wasn't the case. Even sending the email reminders didn't help because people thought they had already paid and many of the people couldn't figure out how/where to pay when the reminders went out. Review collected by and hosted on G2.com.

The platform is easy to use and integrates smoothly with many other tools and services. Review collected by and hosted on G2.com.

We ran into some issues with mobile users finding and navigating to the correct site to interact with our streaming event. Review collected by and hosted on G2.com.