
I really like how easy it is to set up a campaign with Givebutter. I love all the options for deciding if you want to do something hybrid, in person, or virtual. I also love the fact that you can customize so many different pieces. One thing I especially love is the support. While sometimes I don't get the answers that I need, I am able to get support anytime I need it, which is very important as I typically work on our events in the evenings or on the weekends. Also, having support available twenty-four seven is really important to me and allows me to execute these events easily. I appreciate the customization options for various types of events and that Givebutter has allowed me to create visibility for members of our parent-teacher organization with live stats. I love that I can add more as time goes by and I appreciate that I can decide what I want to use, like custom fields or QR codes, and set that up. I also am pleased that Gift Butter has replaced two other software programs, creating a one-stop shop. Review collected by and hosted on G2.com.
Specifically, there are quite a few places that Givebutter seems a little bit behind in. One of those places is the way that things display on reporting. Another one is a very common need for auctions, like a paddle raise functionality, that has been in the works for over a year and still is not available. Right now, the way that you have to execute on that in the system is a little bit burdensome during the event. Some of the more technical needs for events are just not quite there, and we are left as organizers to do a lot of workarounds. I think better reporting and also to have better visibility into new features and functionality would be really helpful. Things seem to be dragging on, and only the most popular items are getting addressed, while some of the more impactful items are not as popular but are just as, or more needed. Review collected by and hosted on G2.com.
This is such a thoughtful review, Jess! 💛
I’m really glad to hear how much you’re getting out of the platform, especially being able to run different types of events and have that flexibility all in one place. It’s also wonderful to know that having support available anytime has been helpful for you, especially with your schedule.
I also really appreciate you sharing your experience with reporting and event features like paddle raise. I hear you on how important those are during live events. Our team is actively working on improvements in this area, especially for auctions like paddle raise, and we’re hopeful this will be available in the near future.
Wishing you all the best with your fundraising efforts! 😊