Jess P.
JP
Jess P.
Fleet Supervisor
Small-Business (50 or fewer emp.)
"Flexible Fundraising Tool with Room for Improvement"
4/5
What do you like best about Givebutter?

I really like how easy it is to set up a campaign with Givebutter. I love all the options for deciding if you want to do something hybrid, in person, or virtual. I also love the fact that you can customize so many different pieces. One thing I especially love is the support. While sometimes I don't get the answers that I need, I am able to get support anytime I need it, which is very important as I typically work on our events in the evenings or on the weekends. Also, having support available twenty-four seven is really important to me and allows me to execute these events easily. I appreciate the customization options for various types of events and that Givebutter has allowed me to create visibility for members of our parent-teacher organization with live stats. I love that I can add more as time goes by and I appreciate that I can decide what I want to use, like custom fields or QR codes, and set that up. I also am pleased that Gift Butter has replaced two other software programs, creating a one-stop shop. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Specifically, there are quite a few places that Givebutter seems a little bit behind in. One of those places is the way that things display on reporting. Another one is a very common need for auctions, like a paddle raise functionality, that has been in the works for over a year and still is not available. Right now, the way that you have to execute on that in the system is a little bit burdensome during the event. Some of the more technical needs for events are just not quite there, and we are left as organizers to do a lot of workarounds. I think better reporting and also to have better visibility into new features and functionality would be really helpful. Things seem to be dragging on, and only the most popular items are getting addressed, while some of the more impactful items are not as popular but are just as, or more needed. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

This is such a thoughtful review, Jess! 💛

I’m really glad to hear how much you’re getting out of the platform, especially being able to run different types of events and have that flexibility all in one place. It’s also wonderful to know that having support available anytime has been helpful for you, especially with your schedule.

I also really appreciate you sharing your experience with reporting and event features like paddle raise. I hear you on how important those are during live events. Our team is actively working on improvements in this area, especially for auctions like paddle raise, and we’re hopeful this will be available in the near future.

Wishing you all the best with your fundraising efforts! 😊

Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Easy, Affordable Fundraising with Phenomenal Support"
4.5/5
What do you like best about Givebutter?

Givebutter is very easy to work with. It runs smoothly and is convenient for our donors to use. It’s also affordable, with minimal fees. It doesn’t require much training to get started, and if help is ever needed, the support is phenomenal. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I haven’t found many downsides so far. I’m not sure whether we’re able to integrate it with our CRM, but I don’t think we can. For me, that’s the one thing I’d really like Givebutter to offer, and it’s something we haven’t been able to do yet. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

This was such a joy to read. 💛

We're so glad Givebutter has made fundraising and online raffles easier for your organization. Hearing that the platform is easy to use, affordable, and convenient for your donors means a lot to us.

And thank you for the kind words about our Support team! "Phenomenal" is a compliment we'll gladly take. 😊 We're grateful to be part of your fundraising journey and wish you continued success with your events!

Karen M.
KM
Karen M.
Executive Director
Small-Business (50 or fewer emp.)
"Excellent Customer Support and an Intuitive Givebutter Experience"
5/5
What do you like best about Givebutter?

Givebutter offers excellent customer support. They respond to questions very quickly and their chat feature is so helpful. The site itself is fairly easy to use intuitively but when I have a question, I can usually get an answer right away. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Some features aren't available like ones I used in Bloomerang, such as being able to schedule and send emails and letters for individual contacts in the program itself. For individual letters, I have to use Word and then upload the letter to the contact file. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for sharing this, Karen 💛 We’re really glad to hear that our support team and chat have been helpful for you, being able to get quick answers when you need them is something we truly care about 😊

We also appreciate your feedback on email and letter functionality. That’s really valuable insight, and we’ll be sure to share it with our team as we continue improving the platform.

Wishing you continued success in connecting with and thanking your supporters. We’re so glad to be part of your work! 🎉

julie h.
JH
julie h.
Development Director
Small-Business (50 or fewer emp.)
"Givebutter Is Quick to Start and Easy to Learn"
5/5
What do you like best about Givebutter?

The upside of using Give Butter is how easy it is to use. It’s quick to get started, and the platform is very easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I haven't found anything that I dislike about Givebutter. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks so much, Julie! 💛 We're so glad Givebutter has been easy to learn and has helped make fundraising a little simpler for your team. Wishing you all the best with your fundraising, and thanks for being part of our community! 😊

Keith A.
KA
Keith A.
President, Board of Directors and Technology Lead
Small-Business (50 or fewer emp.)
"Easy Setup and Quick Campaign Success!"
5/5
What do you like best about Givebutter?

It was so easy to setup! We were up and running within a few minutes and were able to launch a very successful campaign with little effort! Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Some of the settings were a little harder to find. Setting up the page took a little more time but overall there wasn't a lot we didn't like. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Keith, this is wonderful to hear! 💛

Getting a campaign launched within minutes and seeing it succeed with little effort is exactly the kind of experience we hope to create. We're so glad Givebutter helped make fundraising feel simple instead of overwhelming.

Thanks as well for the feedback on the settings experience, and thank you for trusting Givebutter with your mission! 😊

Julie P.
JP
Julie P.
Marketing Manager
Small-Business (50 or fewer emp.)
"User-Friendly, Clean Interface with Easy Campaign Progress Tracking"
4.5/5
What do you like best about Givebutter?

Everything is very user friendly and looks clean and professional. It's also easy to track progress on different campaigns. There are also many online resources that make finding answers simple and fast. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I personally haven't had an issue but I know members of our team had struggles with the check in process at a recent event. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Julie, thank you so much! 💛

We're thrilled to hear Givebutter has made it easy to track your campaigns and create a smooth giving experience for your donors. Hearing that our resources help you find answers quickly is especially lovely to hear.

We also appreciate the feedback regarding event check-in and will keep it in mind. Thanks for being part of the Givebutter community! 😊

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Easy Setup, Intuitive for Fundraising"
4.5/5
What do you like best about Givebutter?

I use Givebutter for fundraising for our middle school because it provides an easy platform for parents to use. I really like how easy the interface is to manage. It's also great to have the ability to see the total on the website. The initial setup was very easy, much easier than expected. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Having to deduct the tip amount one percentage at a time instead of clicking it once to turn off or change the amount. It is tedious when it's set to 15. It is harder to use on a phone, which is what people use at our concerts, so I think it discourages donations in that way. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks so much for sharing this! 💛 We totally get how adjusting the tip percentage can feel a bit tedious. You can actually turn the tip feature off if that works best for your org; that way, it’s simpler for your supporters.

We really appreciate your feedback, and our team is always looking for ways to make this clearer and smoother for everyone. So glad to hear Givebutter is helping you track donations and making things easier for parents, too!

Amanda Y.
AY
Amanda Y.
Program Director
Small-Business (50 or fewer emp.)
"Givebutter's ease if use and lower fees increased our donations!"
5/5
What do you like best about Givebutter?

We researched several giving platforms when we realized how high the fees are from the platform we'd been using. Givebutter has excellent options and the best user experience. We have seen increased giving and increased recurring giving. At one point, we made a mistake in the way we were transferring our funds. Givebutter worked with us to correct the mistake. We couldn't be more appreciative of the thoughtful approach this company takes to improving donor and non-profit experiences. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Like any software, it requires attention to detail to avoid fees when users and non-profits complete transactions. The good news is that Givebutter does NOT employ dark UX techniques. Their fee selections are clear and transparent. It just requires careful navigation. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Aww, so happy to hear this, Amanda, thanks for the love! 💛 We’re thrilled that lower fees and the easy-to-use experience have helped increase giving and recurring donations for your team. We also appreciate your kind words about how situations were handled; it really means a lot. Keep up the amazing work, and here’s to even more donor impact ahead!

LU
Laura U.
Small-Business (50 or fewer emp.)
"Perfect for Budget-Conscious Non-Profits"
4/5
What do you like best about Givebutter?

I like Givebutter because it's free and web-based, which is important for a small local non-profit like ours with a limited budget. The ticketing system and the ability to create custom URLs for events are features I find valuable. I also appreciate that we can easily integrate the payment portal into our website, which helps us maintain credibility with our users. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I really don't like how the request for donation to Givebutter isn't easily understood by users. Many users think they are donating to our organization and not the platform. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for sharing this, Laura 💛 We’re really glad Givebutter has been a helpful, budget-friendly solution for your team, especially with ticketing, custom URLs, and website integration 😊

We also appreciate your feedback about the tip experience. You’re right, clarity is important, and we’re continuing to improve how this is communicated to donors.

Wishing you all the best with your fundraising and events! 🎉

Community  F.
CF
Community F.
President
Small-Business (50 or fewer emp.)
"Easy, No-Cost Fundraising Setup with Give Butter"
5/5
What do you like best about Givebutter?

Give Butter is an easy-to-use platform for nonprofit fundraising. It was simple to set up for ticket sales, donations, and our live auction, and transferring funds was a snap. The best part is that there’s no cost to our organization, which makes it even easier to use for our fundraising needs. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The catch with the nonprofit’s no-fee setup is that donors are asked to leave a tip, but it still works out in the end. They have the choice to tip or not. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for sharing this 💛 We’re really happy to hear that setting up your tickets, donations, and auction felt simple and smooth, that’s exactly the experience we aim to provide 😊

We also appreciate you calling out the tip option. You’re absolutely right, it’s completely optional, and we always want donors to feel comfortable choosing what works best for them. That flexibility is what helps us keep the platform accessible and low-cost for organizations like yours.

Wishing you continued success with your fundraising. We’re so glad to be part of it! 🎉