Thavy H.
TH
Thavy H.
Development and Communications Manager
Small-Business (50 or fewer emp.)
"Givebutter: User-Friendly Fundraising Platform - Rising Leader in the Development Industry"
5/5
What do you like best about Givebutter?

Givebutter has become the backbone of our fundraising. We use a separate CRM (I won’t mention the name) that offers only the bare minimum across the board. Fortunately, Givebutter integrates with it, which allows us to actually take advantage of strong fundraising tools.

Whenever we think about embedding forms or a button on our website, Givebutter has it. Silent auction? Givebutter has it. The features are so user-friendly that even when I’m using them for the first time, it still feels like I’m a pro. It has improved my own performance and our department’s overall performance.

Givebutter consistently delivers. On top of that, their support is premium—responses are prompt, and they help fix the problem right away. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

There's one specific thing about Silent Auction feature that I'd suggest improving - the receipt. I learned that auction bidder received the same receipt as someone bought the tickets, which could be confusing. It would be great to make a separate receipt for auction. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Wow, thank you, Thavy! 💛 Your kind words truly mean a lot to us. We're so happy Givebutter has been able to support your team, and we really appreciate your thoughtful feedback about auction receipts. Thanks for being part of the Givebutter community, and we wish you continued success with your fundraising! 😊

Linda P.
LP
Linda P.
Sr. Lead, Strategic Partnerships and Content Development
Small-Business (50 or fewer emp.)
"A great platform and fastest and most efficient customer service/support"
5/5
What do you like best about Givebutter?

The platform is extremely intuitive and the customer support is top-notch. I can't recommend this platform enough! Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Focus on basic tools optimization before expanding features that are often not used as much. Also, simplify the way people can choose to leave a tip for the platform or not. As is, it's slightly misleading and requires too many steps to adjust. Review collected by and hosted on G2.com.

Response from Adrienne Fuller of Givebutter

Linda, thank you for taking the time to leave us a review, we really appreciate it. 💛 We're constantly adding new features and love getting feedback from our Givebutter Fam on how we can make the platform even butter. Thanks for choosing us for your fundraising! 🌻

Jaime Z.
JZ
Jaime Z.
Executive Director
Small-Business (50 or fewer emp.)
"It's the best CRM fundraising tool for small-medium sized nonprofits."
5/5
What do you like best about Givebutter?

I continue to love the options that Givebutter offers. As a person who is not overwhelmingly tech-savvy, so many of the functions on Givebutter are super intuitive. Any time I have felt "stuck", it's been easy to get answers and resolve my challenges. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Not at this time. I am loving GB! If anything, it might be the length of time it takes to "cash out" but other than that, I am enjoying using this tool. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

This is such a lovely review, Jaime—thank YOU! 💛

Totally hear you on the campaign color choices. Just a quick tip: if the color you want isn’t showing up in the options, you can actually use a hex code! That’s a six-digit code (starting with a #) that represents any color you want. You can look one up online using a color picker and paste it to get the perfect shade.

We’re really happy to be supporting you, especially while you’re juggling everything without a dedicated development person. You're doing amazing work, and we’re so grateful to be part of your journey. And if you ever need help, we’re always just a message away! 😊

See how Givebutter improved
Angela F.
AF
Angela F.
Admin Assistant
Small-Business (50 or fewer emp.)
"No-Code Setup That Saves Time and Money"
4/5
What do you like best about Givebutter?

I like the ease of having to mostly just fill out spaces with our details and Givebutter handles the rest of it. There's no coding, no having to host it ourselves and that saves a lot of time and money. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I don't like that we can't customize it more, especially the donate button and the interface. We have had several donors complain that they were tricked into "tipping", assuming that the money was going to our nonprofit, only to realize it went to Givebutter.

Along with the donate button, we often use the event portion. However, Givebutter makes you go through with donating and then the event, which confuses some of our "users". Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Angela, thank you for sharing your experience! 💛

We're so glad Givebutter has helped save your team time and money while providing a place to host events, fundraising campaigns, and online auctions.

We also appreciate your feedback around customization, the donation experience, and event registration flow. Regarding tips, organizations have the option to adjust or remove them entirely depending on what works best for their goals and donor experience. We'd be happy to pass along your feedback about additional customization options as well.

Thank you again for taking the time to share your thoughts and for trusting Givebutter with your fundraising efforts! 😊

Laura T.
LT
Laura T.
Executive Director
Small-Business (50 or fewer emp.)
"Big Savings on Card Fees for Nonprofits with GB"
5/5
What do you like best about Givebutter?

It’s amazing that nonprofits can avoid paying card service fees. Since I started using GB, it has saved me a lot.

I also like having the ability to sell tickets. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I don’t like having to learn yet another program. That said, their support is excellent, and they offer a Bootcamp to help you get started.

The other thing I struggle with is that it can be difficult to see all of the information from submissions in one place-without printing it out as a csv. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Laura, thank you for sharing your experience! 💛

We're so happy to hear that Givebutter has helped save your organization money and made it easier to collect payments and sell tickets all in one place. It's especially great to know that the platform has been a helpful alternative for organizations that can't easily access tools like Google Forms.

We also appreciate the feedback about viewing submission data. Thank you for taking the time to share both what’s working well and where we can improve.

Wishing you continued success with your fundraising efforts! 😊

Bethany F.
BF
Bethany F.
Executive Director
Small-Business (50 or fewer emp.)
"Givebutter - the best free fundraising platform"
5/5
What do you like best about Givebutter?

I am still using Givebutter - and haven't even thought of looking for another fundraising platform. They now cover all fees (when a donor doesn't)! We used the platform for our online auction this past year and it was amazing and simple to use! Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I still haven't found anything extra that I need from Givebutter. It is meeting all of our fundraising goals. If I have any need for a fundraiser - I just think Givebutter and don't think past that. It is amazing and I love that we found it and use it! Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

This is such a lovely review, and we truly appreciate your kind words! 🌟 It’s great to know that the easy setup, integration with your website, and our personalized support are all working well for you.

We’re also thrilled that Givebutter continues to meet your needs and supports your larger donation drives year after year. If you ever need anything or have any questions, please don’t hesitate to reach out. We’re here to help!

Thank you for being a valued member of the Givebutter community!

Sara H.
SH
Sara H.
Small-Business (50 or fewer emp.)
"Lots of functions and easy access to customer service"
4/5
What do you like best about Givebutter?

I really appreciate many aspects of GiveButter Plus. Top improvements for me would be: 1. Standard fees across the different types of campaigns is an improvement. 2. Being able to tailor the portion of ticket sales that are tax-deductible. 3. Automations Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I am still disappointed by the limitations on finding duplicate accounts. I have also found that there are several reporting needs for which Givebutter doesn't have capacity. Review collected by and hosted on G2.com.

Response from Sunny Ellis of Givebutter

This is so great to hear, Sara! We love helping you stay compliant with local and state laws! 👮🏽‍♀️

Dmitrii T.
DT
Dmitrii T.
President of the Board of Directors
Small-Business (50 or fewer emp.)
"Givebutter’s Intuitive All-in-One Fundraising Platform Saves Us Hours"
5/5
What do you like best about Givebutter?

What I like best about Givebutter is its intuitive interface and all-in-one functionality. The drag-and-drop builder allows us to create donation pages quickly, saving hours of work. We also benefit from real-time analytics and built-in donor management, which help us better understand and engage our supporters. Having fundraising, events, and peer-to-peer tools in one platform has significantly improved our workflow and reduced the need for multiple services. The transparent pricing model and responsive support team are also a big advantage. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The event ticketing system could be improved. It would be helpful to have fully generated PDF tickets and Apple Wallet support for a better user experience. Also, at event check-in, support for external barcode scanners connected to a computer (not just mobile app scanning) would make entry faster and more efficient. Additionally, donation form embeds need more customization options, such as flexible sizing and the ability to disable recurring donations in specific placements. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for sharing this, Dmitrii 💛 this truly means a lot 😊

We’re so glad to hear Givebutter has been saving you time and helping streamline your workflow. Having everything in one place and making it easier to engage supporters is exactly what we aim for, so it’s amazing to hear that’s been your experience.

We also really appreciate the detailed feedback on event ticketing and embeds. Ideas like PDF tickets, Apple Wallet support, and more flexibility with donation forms are incredibly helpful for our team as we continue improving the platform.

Thanks again for taking the time to share this, and we’re cheering you on in all the great work you’re doing 💛

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Transformative Tool for Nonprofit Management"
4.5/5
What do you like best about Givebutter?

I like Givebutter because it's simple and intuitive to use, which is great for managing events, ticketing, and donation campaigns for my nonprofit dance company. It solves the problem of losing a percentage of our ticket sales because Givebutter doesn't take a cut, and patrons can choose to donate to the platform. I find it beneficial to have one place to do CRM, track donors, and manage emails. I also appreciate Givebutter's feature of duplicating past campaigns, as it reduces my workload when creating new campaigns. Even without upgrading to premium, the free account meets all our needs. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The email newsletter options at the free level are very primitive. They don't have a lot of design options. Making different segments of my audience has been limited but seems to be improving. It's just not as beautifully curated as some of the email newsletters I've done through Mailchimp. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Aww, Jessica, so sweet of you to do that! Thank you so much for spreading the love to your friends 💛 It means the world! So happy it’s been a good fit for your nonprofit and is helping keep everything in one place. Totally hear you on the newsletter templates, fingers crossed we can make those better down the road. Thank you for sharing your experience. We really appreciate you! 🌟

Michele S.
MS
Michele S.
Marketing Coordinator
Small-Business (50 or fewer emp.)
"Easy, convenient & straightforward"
5/5
What do you like best about Givebutter?

We have consistently been using Givebutter for our small non profit and we are actually considering upgrading to Givebutter Plus since they have introduced new features and services that our organization needs. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

A few minor improvements would just be the ability to make changes to subject lines for emails that go out (purchases or donations), and just general formatting options and changes - moving description section up, more freedom with formatting (what goes where). Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Yay, this makes us so happy! 😊 Thanks so much for sharing. We're happy that it's been helping you keep everything in one place and making your campaigns easier to run. And totally get you on the features — always room to grow, and we love hearing what could make things even better. Thanks for being here with us! 💛