[ Giva Reviews ](https://www.g2.com/products/giva/reviews) [ Giva Reviews ](https://www.g2.com/products/giva/reviews) # Giva Pricing Overview [Editedit](https://my.g2.com/giva/pricings) Free Trial ## Giva Pricing Key Insights Last updated on Jul 29, 2026 * * * Giva offers a **free trial**. Information about Giva pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Giva must be conducted with the seller. * * * Rated 4.7 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Starting at $59/Per Agent/Month GET A DEMO https://calendly.com/giva-schedule-demo/ SCHEDULE A CALL https://calendly.com/giva-schedule-call/ FREE TRIAL https://www.givainc.com/free-trial/ Pricing information for Giva is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Giva must be conducted with the seller. © 2024 Giva, All Rights Reserved. Pricing information was last updated on June 12, 2024 Show More ## Giva Pricing FAQs Generated using AI Who is Giva pricing best suited for? Giva's pricing is best suited for mid-market to enterprise organizations, particularly in Hospital & Health Care, based on G2 reviewer demographics. Enterprise healthcare systems with thousands of employees and high ticket volumes — one G2 reviewer cited over 100,000 annual service desk calls — represent Giva's strongest fit. Mid-market firms in Computer Software and Law Practice also report strong value, especially those needing HIPAA compliance, change management, and multi-department service desks without the overhead of ServiceNow or BMC Remedy. G2 reviews of Giva indicate it fills a sweet spot for organizations that need robust ITSM functionality at a cost well below enterprise-tier competitors. What are the key differences between the free and paid versions of Giva? Giva does not offer a permanent free tier. According to G2's pricing data for Giva, a free trial is available for teams evaluating Giva before committing to a paid plan. Giva's paid plans operate on custom quotes, meaning pricing is negotiated based on organizational scale and needs rather than fixed published tiers. G2 reviewers from enterprise healthcare organizations and mid-market firms confirm Giva's pricing model accommodates large deployments — one reviewer supporting 15,000 employees across 50 locations — suggesting Giva's paid plans are structured to scale. The free trial provides a time-limited window to assess ticketing, reporting, AI capabilities, and HIPAA compliance features before purchase. Is Giva considered good value for its pricing? G2 reviewers consistently rate Giva 5.0/5, with multiple enterprise Hospital & Health Care users citing it as significantly more affordable than alternatives. One G2 reviewer explicitly noted Giva was $1 million less expensive than ServiceNow while delivering roughly 80% of the functionality, with faster implementation. G2 reviews of Giva also highlight HIPAA compliance included at no additional cost, 24/7 USA-based support, AI Copilot capabilities, and robust reporting as high-value inclusions. Reviewers from mid-market law and software firms echo similar sentiment. The only recurring concern is limited customization flexibility, but this does not appear to meaningfully impact overall value perception across G2 reviewers. ## Top-Rated Alternatives [ ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") Freshservice 4.6/5(1,345) ](https://www.g2.com/products/freshservice/reviews) [ ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management") Jira Service Management 4.3/5(991) ](https://www.g2.com/products/jira-service-management/reviews) [ ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk") Zoho Desk 4.4/5(7,831) ](https://www.g2.com/products/zoho-desk/reviews) [ View All Alternatives ](https://www.g2.com/products/giva/competitors/alternatives) ## Giva Alternatives Pricing The following is a quick overview of editions offered by other [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) | Product | Price | Features | | --- | --- | --- | | ![Freshservice](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png)[Freshservice](https://www.g2.com/products/freshservice/reviews) STARTER | $19.00 | For getting started Incident Management Knowledge Base Self Service Portal SLA Management Workflow Automator Orchestration Access Controls Starter Analytics Starter Multiple Portal Languages Custom SSL Marketplace Apps Mobile Apps 1000 Orchestration transactions/mo/account | | ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png)[Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) Free | 0/agent/month | For small teams starting with a service desk. Up to 3 agents for free. | | ![Zoho Desk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg)[Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) FREE | $0.00 | Completely Free upto 3 agents Email Ticketing Customer Management Private Knowledge Base Multi Language Help desk Mobile Apps 24\*5 Email Support Help Center Predefined SLAs Macros | Various alternatives pricing & plans Free Trial Pricing information for the above various Giva alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Giva Pricing Reviews (1) ![Joseph D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph D.") JD Joseph D. IT Lead Enterprise (\> 1000 emp.) 12/20/2025 "Giva AI Rewriting: Elevating Customer Service with Empathy and Efficiency" 5/5 What do you like best about Giva? PACE Review of Giva AI capability Using Giva's AI text rewriting capability has significantly improved our help desk communication by making interactions more empathetic and customer friendly. The AI consistently rewrites our responses in a tone that is both professional and warm, which has helped us build better relationships. This helps our team save time in that we can quickly write terse statements with all the facts and then Giva’s AI capability does the rewriting until we are happy with the content and tone of the response. This feature has increased customer satisfaction by making our customers feel genuinely cared for by my team. Overall, Giva's AI text rewriting has become an invaluable tool in enhancing the quality of our customer service. Review collected by and hosted on G2.com. What do you dislike about Giva? I do not have anything to say about any dislikes. The price is great, service is amazing, and easy to use and setup. Review collected by and hosted on G2.com. What problems is Giva solving and how is that benefiting you? The AI Capability has been phenomenal and the use has been amazing. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [ Help Desk ](https://www.g2.com/categories/help-desk)[ Incident Management ](https://www.g2.com/categories/incident-management)[ Medical Practice Management ](https://www.g2.com/categories/medical-practice-management) ##### Explore More [ Most popular webinar software for enterprises ](https://www.g2.com/discussions/most-popular-webinar-software-for-enterprise)[ Best big data solutions for predictive analytics ](https://www.g2.com/discussions/best-big-data-solutions-for-predictive-analytics)[ What is the leading security compliance software for mobile use ](https://www.g2.com/discussions/what-is-the-leading-security-compliance-software-for-mobile-use) [ Which is the best AI legal assistant for law firms? ](https://www.g2.com/discussions/which-is-the-best-ai-legal-assistant-for-law-firms)[ What breach and attack simulation platforms give an enterprise security team the strongest reporting for executives who need to understand risk posture without reading raw technical findings? ](https://www.g2.com/discussions/what-breach-and-attack-simulation-platforms-give-an-enterprise-security-team-the-strongest-reporting-for-executives-who-need-to-understand-risk-posture-without-reading-raw-technical-findings%20)[ Pros and Cons Details ](https://www.g2.com/products/giva/reviews?qs=pros-and-cons) Show More [ Most popular webinar software for enterprises ](https://www.g2.com/discussions/most-popular-webinar-software-for-enterprise)[ Best big data solutions for predictive analytics ](https://www.g2.com/discussions/best-big-data-solutions-for-predictive-analytics)[ What is the leading security compliance software for mobile use ](https://www.g2.com/discussions/what-is-the-leading-security-compliance-software-for-mobile-use) [ Which is the best AI legal assistant for law firms? ](https://www.g2.com/discussions/which-is-the-best-ai-legal-assistant-for-law-firms)[ What breach and attack simulation platforms give an enterprise security team the strongest reporting for executives who need to understand risk posture without reading raw technical findings? ](https://www.g2.com/discussions/what-breach-and-attack-simulation-platforms-give-an-enterprise-security-team-the-strongest-reporting-for-executives-who-need-to-understand-risk-posture-without-reading-raw-technical-findings%20)[ Pros and Cons Details ](https://www.g2.com/products/giva/reviews?qs=pros-and-cons)