MM
Mariam M.
Platforms Director
Mid-Market (51-1000 emp.)
"A transformative documentation experience"
5/5
What do you like best about GitBook?

The intuitive interface, accessibility, ease of use, versioning, rich content formats Review collected by and hosted on G2.com.

What do you dislike about GitBook?

It would be great if we could select "Apply header to all pages" so that we have one common banner in all pages especially when we need to update it. Review collected by and hosted on G2.com.

Ben S.
BS
Ben S.
Professor
Small-Business (50 or fewer emp.)
"Effortless Documentation and User-Friendly Experience"
5/5
What do you like best about GitBook?

Very easy to use and focuses on creating documentation. Easy for users to review the documentation. It also syncs with a number of different services. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

For me, GitBook works very well. I think the organization -> docs structure is a bit odd, but it isn't a big deal. Review collected by and hosted on G2.com.

CN
Chrystel N.
Conseiller principal en solutions infonuagiques
Enterprise (> 1000 emp.)
"GitBook is an amazing tool for us and our students at Polytechnique Montréal."
5/5
What do you like best about GitBook?

Ease of use, ease of implementation. I use it every day as a teacher and share labs with my students through GitBook, and they love it much more than receiving lab tutorials as Word documents. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I think that when you set up your organization, the wizard should show you the kind of default URL it will generate, so you can get an idea of how your subdomain will look. Review collected by and hosted on G2.com.

MX
Marc X.
Director
Small-Business (50 or fewer emp.)
"Modern UI and Generous Free Tier, But Some Limitations"
3.5/5
What do you like best about GitBook?

Very modern and beautiful UI, highly competitive features and technology, and very generous free tier. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Would be my first choice however it's not open source and I am very cautious of potential lock-in whether it was intentional by the vendor or not as dependence on a technolgoy that isn't open source may cause issues in the future Review collected by and hosted on G2.com.

FC
Federico C.
Project Manager
Small-Business (50 or fewer emp.)
"GitBook - The best tool to create your's OSS wiki"
4.5/5
What do you like best about GitBook?

GitBook is an excellent tool for creating open and easy-to-read documentation for open source software or programs. I am truly impressed by how simple it is to set up, manage, and customize your own wiki with it. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There isn't much to criticize, although the pricing could be an issue. If you don't have an OSS, the costs are quite high. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
TC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"The documentation effect of GitBook is very beautiful"
5/5
What do you like best about GitBook?

1. The synchronization with the GitHub repository is excellent.

2. The generation format of the document and the presentation page are very beautiful. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

It would be nice to have a local desktop application like GitHub Desktop, so I can edit documents locally, since real-time access to the Internet is not so easy in some countries or locality. Review collected by and hosted on G2.com.

Steve H.
SH
Steve H.
Chief Research Information Officer
Small-Business (50 or fewer emp.)
"Great community support"
5/5
What do you like best about GitBook?

Super responsive team. Nice product. Makes a huge difference to a small community organisation such as ours Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Took some time to understand what the community offering meant Review collected by and hosted on G2.com.

Erwin V.
EV
Erwin V.
Data Analyst Volunteer
Small-Business (50 or fewer emp.)
"Gitbook almost perfectly bridges coding and documentation"
4.5/5
What do you like best about GitBook?

- Very easy to implement. Without external need, I had setup the docs within half an hour. I got a free call with support anyway but that was not needed at all.

- Development Workflow Integration: Easily edit documentation directly within our codebase or via Gitbook’s intuitive editor.

- Unified Documentation Platform: Supports both technical (including API endpoint docs) and user-friendly documentation in a single platform.

- GitHub and GitHub Actions Integration: Streamlined and efficient automation through GitHub integrations, which makes it possible to have docs updates in a flow whenever an update on the application is made.

- Nice looking documentation: I just like the layout of Gitbook. Which matters when people have to read your documentation. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Currently lacks functionality for automatically triggering documentation updates based on code changes, requiring manual intervention. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Gitbook is the best online collaborative documentation platform"
5/5
What do you like best about GitBook?

Gitbook makes collaboration on documentation very seamless. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There is nothing I dislike about Gitbook so far Review collected by and hosted on G2.com.

FA
Fabian A.
Assistant Teacher
Small-Business (50 or fewer emp.)
"Gitbook is not awesome, is exceptional."
5/5
What do you like best about GitBook?

Besides the incredible support that engages with the client, the service by itself is absolutely awesome. Functions like exporting to PDF, MD and other formats and the integrated AI to analyze and redact the documents are some of the game-changing features that Gitbook has to offer. It's simple and pretty UI and the styles are intuitive and easy to use for both user and developer. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

If you are looking out for a place to work with your team you need to be willing to pay for a plan. But if you are a NGO or lead an open source project you can have the community plan for free! Review collected by and hosted on G2.com.