Marcelo R.
MR
Marcelo R.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Beautiful Guides, Smooth Collaboration, and Excellent Support"
5/5
What do you like best about GitBook?

how nice the guides we create in it look. the collaboration aspect. and its technical support Review collected by and hosted on G2.com.

What do you dislike about GitBook?

some technical limitations like restricting use of MCPs in our own AI apps Review collected by and hosted on G2.com.

Jorge D.
JD
Jorge D.
Game Programmer and Game Director
Small-Business (50 or fewer emp.)
"Gitbook is the best place to make your website!"
5/5
What do you like best about GitBook?

I could upload a website completely free. Setting up and editing the website is extremely easy and intuitive, and best of all, I received very fast and helpful response by the team.

Natasza was so eager to help. She's the best! Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Its a little bit unclear and messy right now when it comes to their plans. It seems like you have to ask for permission for the community plan, which is simply what Gitbooks would claim is for free anyways. I'm not sure why they need you to make a formal request for something like this, but the team answered me really fast and approved my application to the community plan so it wasn't really a big problem. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Clean, Easy-to-Use Documentation with GitBook"
5/5
What do you like best about GitBook?

GitBook is easy to use, looks clean, and makes it simple to organize and maintain documentation. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There is not much to dislike, though some advanced customization options can feel a little limited. Review collected by and hosted on G2.com.

Frederico M.
FM
Frederico M.
Product Manager
Small-Business (50 or fewer emp.)
"The Best API Documentation Tool I’ve Ever Used"
5/5
What do you like best about GitBook?

This is the best API documentation tool I’ve ever used. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Honestly, nothing in particular. The editor mode could be a bit better, but it’s no big deal. Review collected by and hosted on G2.com.

Verified User in Semiconductors
US
Verified User in Semiconductors
Mid-Market (51-1000 emp.)
"A Cool, User-Friendly Way to Keep and Share Documents"
5/5
What do you like best about GitBook?

Gitbook is very cool way to keep and share documents Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing really, is user friendly and works well Review collected by and hosted on G2.com.

Suad S.
SS
Suad S.
Founder
Small-Business (50 or fewer emp.)
"Perfect for Creating How-To Guides for Students and NGO Service Users"
5/5
What do you like best about GitBook?

What I find most helpful is being able to create how-to guides for students and for people who use NGO services. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing so far—everything seems to be perfect. I find it very useful. Review collected by and hosted on G2.com.

Ana N.
AN
Ana N.
Managing Director
Management Consulting
Small-Business (50 or fewer emp.)
"It is rather simple and provides many functionalities that we needed."
5/5
What do you like best about GitBook?

GitBook is incredibly user-friendly and intuitive, making it easy to organize, structure, and share content with both internal teams and external stakeholders. The clean interface, collaborative features, and seamless publishing process allow us to maintain professional documentation without needing advanced technical knowledge. It’s also very flexible and scales well as our projects grow. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There’s not much to dislike, but maybe more advanced formatting options would make it even better. Review collected by and hosted on G2.com.

David T.
DT
David T.
Founder and CEO
Small-Business (50 or fewer emp.)
"Non-Profit Friendly and Easy to Love"
5/5
What do you like best about GitBook?

Non-profit friendly, simple interface, easy integrations. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing yet! To be honest, it’s giving us a base to build off of. A great service to the community. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Easy to Use, Yet Deeply Powerful features"
5/5
What do you like best about GitBook?

It is like an onion of awesome feature, i can get going with the really easy to use editor, but also can deep dive into the nuanced permission management / merge rules. There has been nothing i want to do that i couldn't handle ! Review collected by and hosted on G2.com.

What do you dislike about GitBook?

No, I can't really think of anything, it's great. Review collected by and hosted on G2.com.

Josh S.
JS
Josh S.
Database & Systems Coordinator
Small-Business (50 or fewer emp.)
"Clean and organized documentation for my teams!"
5/5
What do you like best about GitBook?

I enjoy the built-in page organization structure and the rich searching features that highlight specific pages and headers where search terms appear. My teams frequently need to reference our SOPs to accurately complete our work, so it is very helpful to be able to rely on more consistent searchability compared to disorganized storage in Google Docs. Additionally, the customer service and support has been quick, responsive, and helpful. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

For teams that primarily or exclusively use the web editor as opposed to local repositories synced with GitHub, I would like more documentation and features for creating a backup of my documentation that's cleaner than downloading all of the docs as PDFs. Review collected by and hosted on G2.com.