GitBook makes it easy to organize and share documentation in one place. We use it to maintain program guides, internal processes, and onboarding materials, and the clean interface makes it simple for team members to find the information they need. Collaboration, version history, and search functionality help keep documentation up to date without much effort. Review collected by and hosted on G2.com.

GitBook is straightforward for day-to-day documentation, but some advanced customization and formatting options can feel limited. Managing permissions and organizing a large number of pages also takes some planning, and certain collaboration and branding features are only available on higher-tier plans. Review collected by and hosted on G2.com.

I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content for social media, so I regularly need proper documentation for nutrition guidelines, patient follow ups, wellness notes, clinic workflows, and educational content planning. What i like best about GitBook is that it helps keep all information more organized in one place without making documentation work feel confusing.

ease of use feels very comfortable because pages, sections, and different guides can be managed in simple way. I use it frequently for storing patient nutrition instructions, follow-up workflows, consultation notes, and health education resources. i also like features like structured documentation, nested pages, search, collaboration options, workspace organization, and content management because these are actually useful for maintaining healthcare related notes and educational material properly. Creating different documentation sections for nutrition plans, consultation progress, and wellness content feels more practical compared to keeping everything in random files.

the editor feels clean and not overloaded, so writing and updating content becomes easier. Performance is also smooth during normal daily use and pages usually open properly without much delay. overall, GitBook feels like a practical platform for organizing healthcare documentation, nutrition resources, patient workflow notes, and educational content in more structured way. Review collected by and hosted on G2.com.

Sometimes editing and page customization can feel little confusing in starting, specially for non technical users who mainly use it for documentation and organized content management instead of developer work. Some advanced options and settings take time to properly understand. Performance is mostly smooth, but when switching between multiple pages or editing larger documentation sections, small loading delays can happen occasionally. Review collected by and hosted on G2.com.

We’ve been using GitBook as a knowledge base for our design work, not just as a documentation tool. On enterprise projects, UX information can quickly get scattered across design files, meeting notes, and text threads. With GitBook, we’ve been able to structure everything by product module, which makes it much easier for designers and developers to find exactly what they need without having to ask the UX team for clarification. As a result, it’s cut down on a lot of back-and-forth during development and helped keep everyone aligned on the intended user experience. Review collected by and hosted on G2.com.

Embedding content from other tools works quite well, but those resources aren’t always enough on their own. We still sometimes need to open external applications like Figma to inspect design details, so the workflow isn’t completely seamless. Review collected by and hosted on G2.com.

I use GitBook to maintain and organize documentation effectively. It solves the problem of scattered information by making everything accessible in one place, allowing me to find anything without wasting time. I like that it's easy to use and organize, making updating documents simple and finding things a breeze. I value the search function, which is easy and great, as well as the page organization and the editor. The initial setup of GitBook was straightforward, and we were able to start things quickly. Review collected by and hosted on G2.com.

I think the layout can be better and formatting the pages could be improved. Review collected by and hosted on G2.com.

My favourite feature abotu GitBook is that it has allowed us to create a central knowledge base within the company. It encourages us to have a single maintained version of a document instead of having multiole versions of the same document and no-one is sure which one to use. Review collected by and hosted on G2.com.

It requires a lot of commitment to keep the knowledge base up to date and ensure there is no duplication of documents that have conflicting information. There is also the risk of employees being stuck in old patterns and not using the knowledge base but still asking other employees these questions. Review collected by and hosted on G2.com.

As an IT Analyst, it can be challenging to keep project requirements, process documentation, and release notes organised across multiple tools. GitBook has helped us streamline our project documentation by bringing everything into one place. I also appreciate that it automatically tracks document versions and lets us restore previous revisions whenever needed. The search filters are very useful as well, making it quick to find information when I’m looking for something with specific constraints. Review collected by and hosted on G2.com.

We haven’t faced any major problems so far with GitBook, but one thing that does come to mind is that the formatting often gets jumbled when importing external documents. It’d be great if it could stay consistent. Review collected by and hosted on G2.com.

I really like how clean and intuitive the Markdown editor feels. It makes it incredibly easy to organize team documentation, API references, and personal project notes into well-structured spaces. The git-like version control is also fantastic, especially for reviewing documentation changes and updates before they go live. Review collected by and hosted on G2.com.

The search functionality within large spaces can occasionally be a bit slow or miss specific keywords if they aren't exact matches. Also, I wish there were a few more built-in fonts or deeper styling customization options for the public-facing pages without needing a premium plan. Review collected by and hosted on G2.com.

It’s so easy to document all of your project work. You also don’t need to worry about syncing with GitHub—your progress is always safe. The support team is very helpful, and deploying the site is smooth as well. The AI tasks are really useful for formatting and designing your documents. The price is affordable, too. Review collected by and hosted on G2.com.

While GitBook is a powerhouse for documentation, it isn’t without its share of frustrations. A major drawback is the pricing structure, which can feel steep for small teams or individual creators, especially when you compare it with free, open-source alternatives.

Another pain point is the shift away from a markdown-centric workflow toward a more proprietary, block-based editor. That change has alienated some developers who prefer full control over their source files and a more transparent editing process. On top of that, GitHub-to-GitBook synchronization can be finicky at times, resulting in merge conflicts or formatting discrepancies that end up requiring manual cleanup. Finally, if you need deep UI customization, the current theming limitations can feel restrictive. Review collected by and hosted on G2.com.

I like that GitBook provides clean, professional documentation, which makes it easy for readers to go through. I also appreciate the version history feature. Additionally, GitBook was fairly easy to navigate, with a clean structure and easy navigation. Review collected by and hosted on G2.com.

GitBook was really clunky when it came to collaborating simultaneously on something. It didn't work very well with multiple people at the same time, which was kind of frustrating. While one person working on it was no problem, it could get a little frustrating with two or more people at the same time. Review collected by and hosted on G2.com.

I use GitBook for documentation for clients to use our tools. It allows us to lay out our documentation neatly without having to do heavy backend code. I like the content management system and the ability to link and manipulate how pages are grouped and collected together. The initial setup was pretty easy. Review collected by and hosted on G2.com.

Pricing can be expensive and customization can be limited if you want to go beyond basic documentation. Review collected by and hosted on G2.com.