GitBook Reviews & Product Details

GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any form of rich text, programming languages and visual assets. - Easily create and publish beautiful looking docs without any design or code required - Organize your knowledge and have your team working from a central place - Keep your GitHub workflows in sync with our native integration - Support for both save / merge (async) and real-time collaboration on any doc. GitBook is free for open-source projects, non-profit orgs and students.

Seller

GitBook

Languages Supported

English, French

Product Description

GitBook is a modern publishing toolchain.

Overview by

Mallory Mullan

Discussions

GitBook Community

Pricing

Pricing provided by GitBook.

Free

1 user

Team

$8 / User

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GitBook Integrations

(2)

Integration information sourced from real user reviews.

GitBook Reviews (176)

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Peter H.

Senior software developer

Mid-Market (51-1000 emp.)

1/15/2025

"Easy to use documentation software"

5/5

What do you like best about GitBook?

We like GitBook because it's an intuitive platform for creating, organizing, and sharing documentation. Its clean interface makes it easy to focus on writing, while powerful collaboration features ensure teamwork is seamless. With support for markdown, integrations, and version control, GitBook is a flexible tool that keeps everything organized and accessible. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Can't think of anything really, but must fill this field 🙂. Review collected by and hosted on G2.com.

Mike A.

Developer Relations & Marketing at Lightning Bounties

Computer Software

Small-Business (50 or fewer emp.)

7/23/2024

"GitBook Made Me Fall in Love with Writing Docs"

5/5

What do you like best about GitBook?

The intuitive interface makes complex documentation feel effortless.

The creative freedom it offers, allows me to design developer documentation that is both functional and visually appealing.

The seamless GitHub integration keeps my code and docs in perfect sync.

Friendly customer support who respond promptly and with care.

Easy to use and is interoperable with many platforms (Figma, Notion, Slack, etc). Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I have been sitting here for about 10 minutes and I can't think of anything negative. It's truly the easiest documentation tool to use and the 2 way sync with GitBook & GitHub is an absolute game changer! Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

-Streamlines doc creation and management.

-Ensures doc integrity with Git integration.

-Simplifies collaboration. Often times, our team will colloborate and work in Gitbook at the same time, pushing doc changes is no longer a hassle. We can -work together at once without having to worry about merge conflicts.

-Saves time, reduces hassle. Review collected by and hosted on G2.com.

Ganesh J.

Head of Products

Small-Business (50 or fewer emp.)

3/4/2025

"Prompt support"

5/5

What do you like best about GitBook?

It's a great tool to publish my technical material. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

So far I have not see any. It is actually quite friendly to use. Review collected by and hosted on G2.com.

Kathan P.

Security Researcher

Small-Business (50 or fewer emp.)

8/6/2024

"Easy to use and configure - Gitbook Review"

5/5

What do you like best about GitBook?

I've been relying on GitBook for over two years to support my community project, and it's been an absolute game-changer. Setting up and deploying my documentation was incredibly straightforward, saving me countless hours.

The platform's ease of use is outstanding. It's intuitive and doesn't require any steep learning curve. Plus, the support team has been phenomenal. Their assistance has been invaluable in ensuring my project runs smoothly. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Free plans might have storage limits, which can be an issue for large documentation projects. Review collected by and hosted on G2.com.

Matheus S.

Executive Director

Small-Business (50 or fewer emp.)

2/3/2025

"Amazing support and experience!"

5/5

What do you like best about GitBook?

The easiness to include and organize our product info. Also, Rodrigo from the support team is Amazing! Review collected by and hosted on G2.com.

What do you dislike about GitBook?

It might be complext at first, but great product in general. Review collected by and hosted on G2.com.

Paige S.

Senior Software Analyst

Research

Small-Business (50 or fewer emp.)

8/14/2024

"Perfect for Sharing Open Documentation"

5/5

What do you like best about GitBook?

It's fantastic that I can update my documentation through their slick WYSIWYG editor or the raw Markup in my GitHub repos - and it syncs right up within a few seconds! I love the default layout. It is very clean and easy to navigate between pages. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing comes to mind. It was very easy to navigate and change settings. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

9/18/2024

"Very good experience with docs!"

5/5

What do you like best about GitBook?

- Easy to contribute to docs for both developers from GitHub repo and non-technical people from GitBook

- AI search has an excellent experience

- Easy to set up

- Fast and helpful customer support

- Free version for open-source projects is a big deal! It's much better than Docusaurus we used before. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

- It is not possible to customize the look and feel of the website

- Sometimes, the UI is a bit buggy. For example, I can't add card blocks to the page Review collected by and hosted on G2.com.

Mohamed M.

CEO

Small-Business (50 or fewer emp.)

9/16/2024

"Gitbook is always the go-to solution for establishing a documentation"

5/5

What do you like best about GitBook?

It's eazy to build a documentation using gitbook and be able to publish it and sync it with github. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Maybe the ability to do multi-lingual content is not obvious. Review collected by and hosted on G2.com.

Kyle B.

AI Consultant

Small-Business (50 or fewer emp.)

8/15/2024

"Amazing product and even more so for nonprofits"

5/5

What do you like best about GitBook?

The technology in this tool is fantastic, espeically the AI search and the community plan they provide to nonprofits is so generous. Support is quick to respond, the platform is user friendly. I think this is a real gem. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing so far. It really has everything I need but will keep checking. Review collected by and hosted on G2.com.

Verified User in Automotive

Small-Business (50 or fewer emp.)

6/10/2024

"Amazing tool to share documentation with your team"

5/5

What do you like best about GitBook?

GitBook has one of the simplest interface I have ever seen for sharing documentation. Also, it makes collaboration with the team very easy. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

It has a bit of a learning curve for those who have never used similar tools Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

GitBook addresses several key challenges, making it an essential tool for our team. It facilitates seamless knowledge sharing within the team, ensuring that all members have access to the information they need. This is particularly beneficial for onboarding newcomers, as it provides them with all the essential knowledge and resources to get up to speed quickly. Additionally, we use GitBook to document and keep track of ideas and potential future projects, which helps us stay organized. Review collected by and hosted on G2.com.