--- title: GitBook Reviews meta\_title: 'GitBook Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 204 reviews by the users' company size, role or industry to find out how GitBook works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 204 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # GitBook Reviews & Product Details GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any form of rich text, programming languages and visual assets. - Easily create and publish beautiful looking docs without any design or code required - Organize your knowledge and have your team working from a central place - Keep your GitHub workflows in sync with our native integration - Support for both save / merge (async) and real-time collaboration on any doc. GitBook is free for open-source projects, non-profit orgs and students. * * * Seller [GitBook](https://www.g2.com/sellers/gitbook) Discussions [GitBook Community](https://www.g2.com/products/gitbook/discuss) Languages Supported English, French Solution Type Best-of-Breed Overview by Mallory Mullan Show More ## Pricing Pricing provided by GitBook. ### Free $0 1 user ### Team $8 / User [ View More Pricing Information ](https://www.g2.com/products/gitbook/pricing) ## Top-Rated Alternatives [ ![Document360](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Document360") Document360 4.7/5(541) ](https://www.g2.com/products/document360/reviews) [ ![Notion](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Notion") Notion 4.6/5(13,740) ](https://www.g2.com/products/notion/reviews) [ ![Confluence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Confluence") Confluence 4.1/5(4,368) ](https://www.g2.com/products/confluence/reviews) [ View All Alternatives ](https://www.g2.com/products/gitbook/competitors/alternatives) ## User Insights Average based on 204 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## GitBook Integrations (5) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Figma ](https://www.g2.com/products/figma/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GI OKR ](https://www.g2.com/products/gi-okr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Revit ](https://www.g2.com/products/revit/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 7/15/2026 "GitBook Streamlines Documentation with Versioning and Powerful Search" 5/5 What do you like best about GitBook? As an IT Analyst, it can be challenging to keep project requirements, process documentation, and release notes organised across multiple tools. GitBook has helped us streamline our project documentation by bringing everything into one place. I also appreciate that it automatically tracks document versions and lets us restore previous revisions whenever needed. The search filters are very useful as well, making it quick to find information when I’m looking for something with specific constraints. Review collected by and hosted on G2.com. What do you dislike about GitBook? We haven’t faced any major problems so far with GitBook, but one thing that does come to mind is that the formatting often gets jumbled when importing external documents. It’d be great if it could stay consistent. Review collected by and hosted on G2.com. What problems is GitBook solving and how is that benefiting you? GitBook has helped us centralise our project documentation and efficiently keep track of document versions. As a result, team productivity has improved, and we spend less time managing requirement updates across different tools. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 4/13/2026 "Effortless Project Documentation with Smooth Deployments and Helpful Support" 5/5 What do you like best about GitBook? It’s so easy to document all of your project work. You also don’t need to worry about syncing with GitHub—your progress is always safe. The support team is very helpful, and deploying the site is smooth as well. The AI tasks are really useful for formatting and designing your documents. The price is affordable, too. Review collected by and hosted on G2.com. What do you dislike about GitBook? While GitBook is a powerhouse for documentation, it isn’t without its share of frustrations. A major drawback is the pricing structure, which can feel steep for small teams or individual creators, especially when you compare it with free, open-source alternatives. Another pain point is the shift away from a markdown-centric workflow toward a more proprietary, block-based editor. That change has alienated some developers who prefer full control over their source files and a more transparent editing process. On top of that, GitHub-to-GitBook synchronization can be finicky at times, resulting in merge conflicts or formatting discrepancies that end up requiring manual cleanup. Finally, if you need deep UI customization, the current theming limitations can feel restrictive. Review collected by and hosted on G2.com. What problems is GitBook solving and how is that benefiting you? Gitbook is solving our problem of documenting everything with better UI. Previously it was google docs which was verrryyy boring to read documents on also this provides easy image insertions and everything. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![William C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William C.") WC William C. Chief Executive Officer & Head of Growth Small-Business (50 or fewer emp.) 7/7/2026 "Efficient Documentation Platform with Limited Advanced Customization" 4.5/5 What do you like best about GitBook? I use GitBook for documentation for clients to use our tools. It allows us to lay out our documentation neatly without having to do heavy backend code. I like the content management system and the ability to link and manipulate how pages are grouped and collected together. The initial setup was pretty easy. Review collected by and hosted on G2.com. What do you dislike about GitBook? Pricing can be expensive and customization can be limited if you want to go beyond basic documentation. Review collected by and hosted on G2.com. What problems is GitBook solving and how is that benefiting you? GitBook allows us to organize our documentation neatly without heavy backend coding. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Marcelo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcelo R.") MR Marcelo R. Senior Software Engineer Mid-Market (51-1000 emp.) 7/9/2026 "Beautiful Guides, Smooth Collaboration, and Excellent Support" 5/5 What do you like best about GitBook? how nice the guides we create in it look. the collaboration aspect. and its technical support Review collected by and hosted on G2.com. What do you dislike about GitBook? some technical limitations like restricting use of MCPs in our own AI apps Review collected by and hosted on G2.com. What problems is GitBook solving and how is that benefiting you? documentation, guides and standards that we establish for different sectors within our company Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jorge D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge D.") JD Jorge D. Game Programmer and Game Director Small-Business (50 or fewer emp.) 11/12/2025 "Gitbook is the best place to make your website!" 5/5 What do you like best about GitBook? I could upload a website completely free. Setting up and editing the website is extremely easy and intuitive, and best of all, I received very fast and helpful response by the team. Natasza was so eager to help. She's the best! Review collected by and hosted on G2.com. What do you dislike about GitBook? Its a little bit unclear and messy right now when it comes to their plans. It seems like you have to ask for permission for the community plan, which is simply what Gitbooks would claim is for free anyways. I'm not sure why they need you to make a formal request for something like this, but the team answered me really fast and approved my application to the community plan so it wasn't really a big problem. Review collected by and hosted on G2.com. What problems is GitBook solving and how is that benefiting you? It allows me to quickly and intuitively create a website with giffs and a cool structure for good and comprehensible documentation on the software I've built. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/13/2026 "Clean, Easy-to-Use Documentation with GitBook" 5/5 What do you like best about GitBook? GitBook is easy to use, looks clean, and makes it simple to organize and maintain documentation. Review collected by and hosted on G2.com. What do you dislike about GitBook? There is not much to dislike, though some advanced customization options can feel a little limited. Review collected by and hosted on G2.com. What problems is GitBook solving and how is that benefiting you? GitBook gives us one central place to organize and share documentation, making information easier to find and keep up to date. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Frederico M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frederico M.") FM Frederico M. Product Manager Small-Business (50 or fewer emp.) 4/30/2026 "The Best API Documentation Tool I’ve Ever Used" 5/5 What do you like best about GitBook? This is the best API documentation tool I’ve ever used. Review collected by and hosted on G2.com. What do you dislike about GitBook? Honestly, nothing in particular. The editor mode could be a bit better, but it’s no big deal. Review collected by and hosted on G2.com. What problems is GitBook solving and how is that benefiting you? API documentation is usually boring and complicated. With GitBook, the documentation looks clean and user-friendly, which makes it much easier to read and navigate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Semiconductors](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Semiconductors") US Verified User in Semiconductors Mid-Market (51-1000 emp.) 7/14/2026 "A Cool, User-Friendly Way to Keep and Share Documents" 5/5 What do you like best about GitBook? Gitbook is very cool way to keep and share documents Review collected by and hosted on G2.com. What do you dislike about GitBook? Nothing really, is user friendly and works well Review collected by and hosted on G2.com. What problems is GitBook solving and how is that benefiting you? To share guides and documents with the customers Review collected by and hosted on G2.com. Show More 7/23/2026 Current UserValidated ReviewerSource: Organic Review from User Profile ![Suad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suad S.") SS Suad S. Founder Small-Business (50 or fewer emp.) 5/4/2026 "Perfect for Creating How-To Guides for Students and NGO Service Users" 5/5 What do you like best about GitBook? What I find most helpful is being able to create how-to guides for students and for people who use NGO services. Review collected by and hosted on G2.com. What do you dislike about GitBook? Nothing so far—everything seems to be perfect. I find it very useful. Review collected by and hosted on G2.com. What problems is GitBook solving and how is that benefiting you? My main issue was figuring out how to present the projects we provide for free to students, and the best part is that I’ve found this very useful and genuinely helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ana N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana N.") AN Ana N. Managing Director Management Consulting Small-Business (50 or fewer emp.) 9/11/2025 "It is rather simple and provides many functionalities that we needed." 5/5 What do you like best about GitBook? GitBook is incredibly user-friendly and intuitive, making it easy to organize, structure, and share content with both internal teams and external stakeholders. The clean interface, collaborative features, and seamless publishing process allow us to maintain professional documentation without needing advanced technical knowledge. It’s also very flexible and scales well as our projects grow. Review collected by and hosted on G2.com. What do you dislike about GitBook? There’s not much to dislike, but maybe more advanced formatting options would make it even better. Review collected by and hosted on G2.com. What problems is GitBook solving and how is that benefiting you? GitBook helps us centralize and simplify our documentation, which is especially important for a non-profit organization that works with diverse teams and volunteers across different countries. Instead of scattered files and hard-to-track updates, we now have one accessible, well-structured hub where everyone can easily find and contribute to resources. This saves us time, improves collaboration, and ensures continuity even when team members change. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about GitBook? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about GitBook ](https://www.g2.com/products/gitbook/discussions/new) GU Guest User • Last activity over 3 years ago Is GitBook made by GitHub? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-gitbook-made-by-github) GU Guest User • Last activity over 3 years ago Is GitBook opensource? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-gitbook-opensource) [ View all Discussions ](https://www.g2.com/products/gitbook/discuss) ## Pricing Options Pricing provided by GitBook. ### Free $0 1 user ### Team $8 / User ### Business $15 / User [ View More Pricing Information ](https://www.g2.com/products/gitbook/pricing) GitBook Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_23f1df4a48002425b3574347f0ea5676/notion.png "Product Avatar Image") Notion 4.6/5(13,740) [ Compare Now ](https://www.g2.com/compare/gitbook-vs-notion) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image") Confluence 4.1/5(4,368) [ Compare Now ](https://www.g2.com/compare/confluence-vs-gitbook) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3211e9bac46806ddc25313a11a4192fd/archbee.png "Product Avatar Image") Archbee 4.6/5(118) [ Compare Now ](https://www.g2.com/compare/archbee-vs-gitbook) ##### ##### GitBook Features Knowledge Pages Templates In-Content Feedback Versioning and Version History Knowledge Dissemination Page Analytics Permissions Knowledge Sharing [ View More Features ](https://www.g2.com/products/gitbook/features) ##### Categories on G2 [Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[AI Documentation Generators](https://www.g2.com/categories/ai-documentation-generators) ##### Explore More [Which exit interview management platforms enable truly anonymous feedback to capture genuine employee concerns?](https://www.g2.com/discussions/which-exit-interview-management-platforms-enable-truly-anonymous-feedback-to-capture-genuine-employee-concerns)[Which VoIP software is best for customer support teams](https://www.g2.com/discussions/which-voip-software-is-best-for-customer-support-teams)[Which JDK runtime performance and security update strategies work best for enterprise teams with strict patch compliance requirements?](https://www.g2.com/discussions/which-jdk-runtime-performance-and-security-update-strategies-work-best-for-enterprise-teams-with-strict-patch-compliance-requirements) [Best place to get SAP apps for business](https://www.g2.com/discussions/best-place-to-get-sap-apps-for-business)[Top AI chatbot tools for lead generation](https://www.g2.com/discussions/what-are-the-top-ai-chatbot-tools-for-lead-generation)[Pros and Cons Details](https://www.g2.com/products/gitbook/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)