ML

Moshe L.

Founder

Small-Business (50 or fewer emp.)

5/14/2021

"Works better than crisp or drift"

4.5/5

What do you like best about Gist?

Chat response time is better than other apps. Review collected by and hosted on G2.com.

What do you dislike about Gist?

The user interface a little bit confusing Review collected by and hosted on G2.com.

UE

Verified User in E-Learning

Small-Business (50 or fewer emp.)

4/30/2021

"Great Feature-Rich Software"

4.5/5

What do you like best about Gist?

There are a ton of great features. I really like how I'm able to integrate directly into my website. Review collected by and hosted on G2.com.

What do you dislike about Gist?

It takes some getting used to setting up and using the product. But that's to be expected from such a feature-rich software. Review collected by and hosted on G2.com.

IF

Ilna F.

Enterprise (> 1000 emp.)

9/27/2020

"Gist Includes in one place several functions that are quite useful"

4/5

What do you like best about Gist?

It includes in a single place several functions that are quite useful when managing an online store, from chat support to automation of sending mail, everything is possible to get it in the same place, and its chat allowed me to work it simultaneously with the social networks of my business, which allows me to better manage the requirements of my clients. Its simplicity is its greatest virtue, since for me the fact that it can do everything from a fairly simple window and in a fairly practical way Review collected by and hosted on G2.com.

What do you dislike about Gist?

It is noted that some functions have not been fully created and tested, for example push notifications, although they should reach me when there is some new content or something that is of interest to me, it still does not Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

It has been very useful for me to improve various processes related to the digital marketing of my business, since previously I had no idea what I should do to improve it, but now thanks to Gist I have been able to perform various tasks such as email marketing campaigns , content creation for my social networks and many other things that have helped me a lot in this task of improving my communication strategies and dissemination of my brand information. Review collected by and hosted on G2.com.

AD

Austin D.

Small-Business (50 or fewer emp.)

8/1/2020

"It's Magic"

5/5

What do you like best about Gist?

It is a very powerful piece of software yet very intuitive to implement. Before finding Gist, I used 3 other pieces of software and tried to make them work together. WIth Gist, I have Live Chat, Help Desk, Lead Generation, and Email Marketing all under one roof and it makes daily management much easier Review collected by and hosted on G2.com.

What do you dislike about Gist?

While I like everything about it, I hope in the future they implement some basic CRM features such as assigning task and funnel stage workflows Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

If you are looking for an all in one solution to market to people visiting your website, I would give these guys a serious look. They have mostly everything you would ever want in this type of Software. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Automate and enhance communications based on what visitors do on my website and membership area. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/23/2021

"Overall, a really complete tool for small companies."

4/5

What do you like best about Gist?

It has a lot of features for small and medium companies Review collected by and hosted on G2.com.

What do you dislike about Gist?

It can be improved by giving more data and flexibility with the contact list and reports Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

3/20/2021

"Limited features, awesome support from owner"

1.5/5

What do you like best about Gist?

The support, because the owner himself attended to my concern immediately. Review collected by and hosted on G2.com.

What do you dislike about Gist?

The product itself because there are features that are needed but aren't available. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/26/2020

"Software with great potential for communication with customers."

4.5/5

What do you like best about Gist?

Excellent system since they allow companies to market, sell and communicate with their customers in a safe and very responsible way. Its cost is very well evaluated since they offer you an amount of progress and an estimated time very adequate for the price they propose giving you benefits and better experiences with this type of application. It contains certain functions which are: knowledge base, support chat, transactional emails which are connected in one place by workflows being very determined. Review collected by and hosted on G2.com.

What do you dislike about Gist?

They have several problems, some features are very underdeveloped like pop-ups because it lacks more progress and well-developed functions to be able to use it the way it should be but for those methods it also needs server to client Communications upgrades, especially in the area of updating the products so that they can be used as a multiplatform and work together. Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

I recommend it for companies that want to generate very good communication with their customers because it allows you to have closer conversations with your customers and businesses which generate much more information and knowledge to have a better understanding of your company to sales and profits to your customers because it focuses this application in that way. I recommend it as a good use for marketing very easy to make it a reality for the company well customized and designed because the steps are very complex and great to make your advertising. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

I use it as a support in order to help create excellent experiences for customers in their stage of using the system well highlighted. I also use it for business and investment conversations since it is very complete when communicating with our customers or companies that want to do business since it allows a great website that assigns conversations of a scope that can be combined in several users in a single respective conversation. Review collected by and hosted on G2.com.

AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

10/17/2020

"Gist is an amazing product that helps you get leads and sales."

5/5

What do you like best about Gist?

Besides the chatbot, the email marketing capabilities and so much more, Gist support is one of the best features to like of Gist. They are always there and effective. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Though Gist isn't perfect, I'm yet to find something I dislike that it's support hasn't quickly addressed. Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

Give it a try. You'd be amazed of what Gist can do for your small business in both service and reach. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

GIst has helped me reach my potential customers more efficiently. From emails, to support, to chat, it's very helpful to get the visitor to move down the funnel. Review collected by and hosted on G2.com.

AM

Audrey M.

Founder

Small-Business (50 or fewer emp.)

10/12/2020

"Great for early stage startups"

4.5/5

What do you like best about Gist?

Gist provides a great combination of features that covers off all the needs of an early stage startup. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Can't seem to view properties of an event that come in from Segment Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

8/26/2020

"Bots and routing at your disposal."

4.5/5

What do you like best about Gist?

Gist is the perfect tool to increase customer interactions, the service is favorable to increase sales, provide customer experiences and support, the tool is available at a very low price, it is web based, the service compared to its competitors is quite updated, the automations it provides are excellent, its real time chat, Bots and routing are some of the most useful tools Gist provides. Its ease of use is a great advantage of this service, as it makes it easy to finish the job and allows you to use the software quickly. Implementing this service is very simple with just a couple of configurations you can use the software. Gist is a marketing tool that is distinguished by its simplicity and effectiveness to increase sales. Review collected by and hosted on G2.com.

What do you dislike about Gist?

In the years that I have been operating this service its operation has been good, I consider that it has to improve a little the support team so that it is faster, it needs availability of mobile application and more speed in the operation of its interface so that we can work with greater effectiveness, until the moments I am very satisfied of working with Gist since I have been able to work with an effective marketing in all our organization. Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

Gist is an extraordinary tool to increase the interactions with the clients and above all the sales, it is very easy to use and can be implemented quickly in any organization, the software is extraordinary to work has a very good structure, its price is phenomenal, it can really surprise how much can be done with this formidable tool. I can guarantee that Gist is going to work very well in any business or company since it adapts very well to any standard of work. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

In our company Gist has allowed us to improve our capacities to give more solid answers to the needs of our clients, to interact with them, to offer relevant experiences and to increase the effectiveness of our team at the moment of working, really it is excellent as it is possible to stimulate the growth of the sales and the satisfaction of our clients with this service. Review collected by and hosted on G2.com.