I've been a customer with Gist for a few years now, so I think I'm qualified to speak a few words on their platform.
What I like best about Gist is that they're *not* a stagnant application, over the years, their development and refining of their tool has been evident. Not only do they add to their tool, but they also work to simplify it for the benefit of the user experience. Most newer companies don't have utilize that value so I'm able to appreciate that feat with Gist.
Some other points:
-Somehow gist is able to identify customers when they come to my website, even if they aren't in my database. I don't how they do it, but it's a great advantage.
-They have robust targeting features for their pop-ups
-Their support seems mostly available and responsive.
-Their platform is easy to navigate. Review collected by and hosted on G2.com.