GI

GetStartup I.

Owner

Small-Business (50 or fewer emp.)

1/31/2019

"Great for chat, keeps getting better"

5/5

What do you like best about Gist?

I use the chat mostly but love the fact they keep building on it and now we have a knowledge-base built it! I'm new to all this so we'll see how things go but the basic chat setup and functionality is excellent. Love the meeting scheduler too, I was using another tool for this but think I'll move it all over to GetGist :) Review collected by and hosted on G2.com.

What do you dislike about Gist?

It can be a bit overwhelming if you're new to chat / customer support setup. There's loads of settings which is great but on first view can make your head spin. The UI is in the process of being updated and already I like it! Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

Not just a chat app, although it does this so well - getgist has knowledge base creation built in, crm like features, automated marketing and event tracking. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Customer chat when I'm on the go. Super easy with the mobile app and if you're not available - it asks for the customers email address to get back to them. As we grow we'll be taking advantage of the email marketing and event tracking. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 219 reviewers think of Gist

4.6 out of 5 · Verified reviews from real users

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