--- title: Giosg Reviews meta\_title: 'Giosg Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how Giosg works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 11 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Giosg Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Giosg but has limited features. Are you part of the Giosg team? [Upgrade your plan](https://my.g2.com/giosg/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest. * * * Seller [Giosg.com](https://www.g2.com/sellers/giosg-com) Discussions [Giosg Community](https://www.g2.com/products/giosg/discuss) Languages Supported English, Finnish, Spanish, Swedish Overview by Mark Weijers Show More ## Pricing Pricing provided by Giosg. ### giosg Contact Us [ View More Pricing Information ](https://www.g2.com/products/giosg/pricing) ## Top-Rated Alternatives [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Tidio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ View All Alternatives ](https://www.g2.com/products/giosg/competitors/alternatives) ## User Insights Average based on 11 real user reviews. [Log in to unlock pricing and user insights](/login) CW Cherry W. Corporate Capital Finance Controller Utilities Mid-Market (51-1000 emp.) 7/2/2024 "''Solves/fits well managing sales in our todays world.''" 5/5 What do you like best about Giosg? Integrates well with our today's systems hence improving our sales with quick and efficient money transfers. It's less costly with presence of simple and customisable features. Configuration is simple and less time consuming. Review collected by and hosted on G2.com. What do you dislike about Giosg? In our today's world, Giosg confirms to fit in helping managing sales. Nothing to dislike at the moment. Review collected by and hosted on G2.com. What problems is Giosg solving and how is that benefiting you? We've controlled our sales with help of this platform hence improving the income. It keeps us well connected online with smooth live chats. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MV Meriam V. Go To Market Strategy Consumer Goods Mid-Market (51-1000 emp.) 1/8/2024 "Cost efficient and very customizable" 5/5 What do you like best about Giosg? One of the easiest live chat system to deploy and use, at least in my own experience. Easy to modify and create new bots. Review collected by and hosted on G2.com. What do you dislike about Giosg? Our use is limited to live chat and chatbots, and that is handled to our need. Review collected by and hosted on G2.com. What problems is Giosg solving and how is that benefiting you? Creating a variety of interactive pop-ups. The chatbots are reliable workmates. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite TL Tomas L. Independent Business Consultant Farming Small-Business (50 or fewer emp.) 9/4/2023 "As Expected!" 5/5 What do you like best about Giosg? Their customer support has been exceptional always provide efficient assistance. The only thing that could be improved is the trial period. Review collected by and hosted on G2.com. What do you dislike about Giosg? Giosg could benefit from incorporating features like CRM integration and customizable chatbots. More customization options for chat widgets will help align with our brand identity. Review collected by and hosted on G2.com. What problems is Giosg solving and how is that benefiting you? Giosg solves our customer service problems with their live chat tools. easily engage with visitors on our website in time promptly addressing. This improvement in customer satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jenni M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenni M.") JM Jenni M. Technical Support Lead Small-Business (50 or fewer emp.) 10/27/2021 "Software that is easy to use & offers both chatbot and live chat!" 4.5/5 What do you like best about Giosg? It's really easy for our support agents to use, the user interface for managing multiple chats is easy and clear. I like that you can make more advanced styling to your chat windows with CSS. The interaction designer (the site where you build your bots) is also nicely designed and you can easily use it without too thorough training or so, pretty self-explanatory and allows you to go very creative! Giosg has also a very customer-centric approach what comes to their customer support, our Customer Success Manager is amazing and whenever we've needed event instant help, we've gotten support straight away! Review collected by and hosted on G2.com. What do you dislike about Giosg? Two things: 1) Data is quite hard to access, getting an overall view on the bot + chat performance is hard to retrieve. Requires a lot of clicks. Also, we're using this solution only for customer support so seeing e.g. sales/marketing-related KPIs/datapoints is not the most relevant for us. More customization on this would be great! 2) 2) Interaction designer would allow us to set default rules for e.g. bot window sizes/fonts/etc. When we have more than 10+ chat windows in one bot, making sure that all templates/titles, etc. are in the same place as the previous ones take a lot of time. Review collected by and hosted on G2.com. What problems is Giosg solving and how is that benefiting you? We want to offer our customers a way to search for timely & relevant information when they are building their events with Brella. We want to be able to offer direct and live communications channel (live chat) with Brella support advisors whenever the customers need help with our product. Our goal is to reduce the number of support tickets through the bot and live chat. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Heli T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heli T.") HT Heli T. UI & UX Designer Mid-Market (51-1000 emp.) 6/6/2022 "Easy to use and customizable" 4.5/5 What do you like best about Giosg? Building integrations is easy and fast. Integrations can be easily customized to fit the brand. Good and efficient service in many ways. I highly recommend! Review collected by and hosted on G2.com. What do you dislike about Giosg? Image scaling is sometimes tricky in Integration Builder. It would be a good feature to be able to crop images. Review collected by and hosted on G2.com. What problems is Giosg solving and how is that benefiting you? Through chat, customer service is easily accessible and fast. We also use the service in campaigns, surveys and raffles. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tia S.") TS Tia S. Development manager Enterprise (\> 1000 emp.) 6/1/2022 "Cooperation is going very well." 5/5 What do you like best about Giosg? Giosgin people are happy and professional Review collected by and hosted on G2.com. What do you dislike about Giosg? Some development issues have progressed somewhat difficultly, for example, cookies, but they have been resolved. Review collected by and hosted on G2.com. Recommendations to others considering Giosg: A highly professional partner for chat implementation. Review collected by and hosted on G2.com. What problems is Giosg solving and how is that benefiting you? customer contact management Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Outsourcing/Offshoring](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Outsourcing/Offshoring") AO Verified User in Outsourcing/Offshoring Mid-Market (51-1000 emp.) 6/1/2022 "Giosg customer meeting" 4.5/5 What do you like best about Giosg? A modern and evolving entity, diverse options Review collected by and hosted on G2.com. What do you dislike about Giosg? I have sometimes had to ask for help from the chat regarding the reporting interface, and the responses have mainly been links that I have already found myself, but which have not been helpful. Review collected by and hosted on G2.com. What problems is Giosg solving and how is that benefiting you? Nappibotti is easy to set up and helps serve customers during peak times regarding the most common questions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") ET Verified User in Telecommunications Small-Business (50 or fewer emp.) 6/1/2022 "Great product support and versatile solution" 5/5 What do you like best about Giosg? The platform offers great features for online chat and interactions. Good support for integrations to multichannel customer service tools e.g. eeedo desk Review collected by and hosted on G2.com. What do you dislike about Giosg? None at the moment. Also possible techical problems we have received quick support. Review collected by and hosted on G2.com. What problems is Giosg solving and how is that benefiting you? Interacting with customers fast Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Luxury Goods & Jewelry](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Luxury Goods & Jewelry") AL Verified User in Luxury Goods & Jewelry Small-Business (50 or fewer emp.) 6/1/2022 "High-quality and easy to use" 4/5 What do you like best about Giosg? The staff and the overall brand image are to my liking. Review collected by and hosted on G2.com. What do you dislike about Giosg? I can't say for sure. I've used the service for such a short time. Review collected by and hosted on G2.com. Recommendations to others considering Giosg: Ease of use is a big plus Review collected by and hosted on G2.com. What problems is Giosg solving and how is that benefiting you? The chat service has significantly improved our online store, and both our customers and staff have enjoyed using it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/1/2022 "Innovative and friendly" 5/5 What do you like best about Giosg? Innovative and friendly company and solution. Works also great with Lumoa analytics for feedback. Review collected by and hosted on G2.com. What do you dislike about Giosg? Nothing as such, overall a very good partner. Review collected by and hosted on G2.com. What problems is Giosg solving and how is that benefiting you? Online feedback collection easily Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Giosg? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Giosg ](https://www.g2.com/products/giosg/discussions/new) GU Guest User What is Giosg used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-giosg-used-for) [ View all Discussions ](https://www.g2.com/products/giosg/discuss) ## Pricing Options Pricing provided by Giosg. ### giosg Contact Us [ View More Pricing Information ](https://www.g2.com/products/giosg/pricing) ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots) [Live Chat](https://www.g2.com/categories/live-chat)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots)[Customer Service Automation](https://www.g2.com/categories/customer-service-automation)[E-Commerce Tools](https://www.g2.com/categories/e-commerce-tools)[Live Commerce](https://www.g2.com/categories/live-commerce) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated pharmacy management systems for pharmacies needing to go live in under 60 days?](https://www.g2.com/discussions/what-are-the-highest-rated-pharmacy-management-systems-for-pharmacies-needing-to-go-live-in-under-60-days)[What's the best C/C++ IDE that handles complex projects easily and provides seamless version control integration?](https://www.g2.com/discussions/what-s-the-best-c-c-ide-that-handles-complex-projects-easily-and-provides-seamless-version-control-integration)[What job shop management software makes material requirement planning straightforward for a small shop that does not want to pay for a full MRP system just to track raw material needs?](https://www.g2.com/discussions/what-job-shop-management-software-makes-material-requirement-planning-straightforward-for-a-small-shop-that-does-not-want-to-pay-for-a-full-mrp-system-just-to-track-raw-material-needs) [Is AutoCAD MEP worth it for an experienced engineering team after recent interface updates, or does AutoDesk Fabrication ESTmep serve the same MEP software workflows with less disruption?](https://www.g2.com/discussions/is-autocad-mep-worth-it-for-an-experienced-engineering-team-after-recent-interface-updates-or-does-autodesk-fabrication-estmep-serve-the-same-mep-software-workflows-with-less-disruption)[Which education ERP suites provide mobile portals for students to check transcripts and track degree progress in real time?](https://www.g2.com/discussions/which-education-erp-suites-provide-mobile-portals-for-students-to-check-transcripts-and-track-degree-progress-in-real-time)[Which education finance software includes built-in reporting capabilities for accreditation and institutional audits without extra manual work?](https://www.g2.com/discussions/which-education-finance-software-includes-built-in-reporting-capabilities-for-accreditation-and-institutional-audits-without-extra-manual-work) [Show MoreShow Less](javascript:void(0);)