OP

Otawah P.

Customer service rep

Small-Business (50 or fewer emp.)

8/16/2019

"Easy to use"

4.5/5

What do you like best about Gingr?

Gingr moves very fast and is friendly to first time users. There is no lag; we get to have our customers in and out. Review collected by and hosted on G2.com.

What do you dislike about Gingr?

Gingr does crash sometimes however; we can get it fixed quickly! Some of our reports do not easily translate into excel. Review collected by and hosted on G2.com.

UH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

7/11/2019

"Clean, comprehensive software for managing pet care day-to-day."

4.5/5

What do you like best about Gingr?

Gingr's features are compartmentalized so that our dog daycare could use what was most valuable to us without having to navigate around extraneous buttons. The check-in and check-out functionality is clean and easy to use, and makes package tracking a breeze. Review collected by and hosted on G2.com.

What do you dislike about Gingr?

Setting up Gingr can be time consuming and seems to involve quite a few phone calls with their team. Review collected by and hosted on G2.com.

Recommendations to others considering Gingr:

If you're willing to spend a few phone calls getting Gingr set up, the value it brings to a dog daycamp and boarding facility is very much worth it! Review collected by and hosted on G2.com.

What problems is Gingr solving and how is that benefiting you?

Our daycare was able to move from tracking boardings and feeding instructions on whiteboards, to interfacing with Gingr on a monitor in the camproom. The ease of use freed up our handlers to focus on their most important task: keeping the dogs safe and happy! Review collected by and hosted on G2.com.

UR

Verified User in Retail

Mid-Market (51-1000 emp.)

10/22/2019

"Gingr Review"

4/5

What do you like best about Gingr?

It's quick, easy, and modern. It's very visually appealing and straightforward to work with Review collected by and hosted on G2.com.

What do you dislike about Gingr?

While it is easy to use, there is quite a bit of glitches with it that I run into more than a few times daily Review collected by and hosted on G2.com.

PA

Pack Your Pets A.

Heartland Play & Stay

Small-Business (50 or fewer emp.)

3/22/2018

"Great software for boarding and daycare"

5/5

What do you like best about Gingr?

The overall functionality is great. It is easy to use and train new staff on as well. It is cloud based. And the best part is that new pet owners can enroll themselves in our system from home, and schedule their own boarding and daycare reservations from home! Review collected by and hosted on G2.com.

What do you dislike about Gingr?

Their accounting aspect of the systems needs a lot of attention. Review collected by and hosted on G2.com.

Recommendations to others considering Gingr:

Gingr has made all of our procedures and systems so much easier to organize and execute. It is cloud based, so I can log in at anytime and check on the progress of the day and where the staff is at in completing tasks. It also has an internal time card feature, which is very helpful. Review collected by and hosted on G2.com.

What problems is Gingr solving and how is that benefiting you?

Organization among add-on services with pets is easy. Scheduling boarding and daycare reservations is also very fluid and easy. Review collected by and hosted on G2.com.

TJ

Terri J.

Columnist

Small-Business (50 or fewer emp.)

7/15/2015

Business partner of the seller or seller's competitor, not included in G2 scores.

"Gingr is customer-centric!"

5/5

What do you like best about Gingr?

We are super pleased with Gingr. Not only do they offer a great product that is easy to use and super flexible to customize for your facility's use, but the people behind the software is what makes Gingr great! They listen to feedback, offer hands-on help and include new features at their customer's request. Who could ask for more? Review collected by and hosted on G2.com.

What do you dislike about Gingr?

Not much. It is fairly new, so some features are in the sandbox, not quite ready for release. We can be patient though as the software is really great already, especially the new pricing rule engine. Review collected by and hosted on G2.com.