--- title: Gingr Reviews meta\_title: 'Gingr Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how Gingr works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 15 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Pet Care url: https://www.g2.com/categories/pet-care --- # Gingr Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Gingr but has limited features. Are you part of the Gingr team? [Upgrade your plan](https://my.g2.com/gingr/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Made by pet lovers, for pet lovers. Gingr is the top pet-care software. User-friendly and robust, Gingr helps you manage your business with easy payments, online bookings, automated reminders, marketing features, time-clock, staff scheduling and more. Your customers will love the customer portal! And, it's 100% mobile-friendly. Gingr has the highest security and reliability in pet-care software, with A+ ratings in data security, uptime performance and speed. * * * Seller [Gingr](https://www.g2.com/sellers/gingr) Discussions [Gingr Community](https://www.g2.com/products/gingr/discuss) Overview by Team Gingr Show More ## Pricing Pricing provided by Gingr. ### Gingr Spa $105.00 Per Month ### Gingr Play $145.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/gingr/pricing) ## Top-Rated Alternatives [ ![MoeGo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MoeGo") MoeGo 4.8/5(112) ](https://www.g2.com/products/moego/reviews) [ ![DaySmart Pet](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DaySmart Pet") DaySmart Pet 4/5(35) ](https://www.g2.com/products/daysmart-pet/reviews) [ ![Pawfinity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pawfinity") Pawfinity 3.9/5(10) ](https://www.g2.com/products/pawfinity/reviews) [ View All Alternatives ](https://www.g2.com/products/gingr/competitors/alternatives) ## User Insights Average based on 15 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Gingr Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews) Show More EC Eileen C. Owner Small-Business (50 or fewer emp.) 11/10/2025 "Unreliable Payments and Poor Support Make Gingr a Frustrating Choice" 0/5 What do you like best about Gingr? Nothing comes to mind in this moment when I have no idea when my funds will drop. Review collected by and hosted on G2.com. What do you dislike about Gingr? I worked with Gingr for 3 years, 2 locations several years ago. Started my business with Gingr. We then left to try another company and after 2 years, decided to go back to Gingr, not bc the new company was bad, they were light years more advanced than Gingr in capabilities, but they were also 3 times more expensive. I wish I had researched the changes Gingr has made since we had last been with them, bc had I know they were acquired by PE, I would not have made the switch bc I know what happens when PE steps in. That said, their payment processor, Gingr Payments, is shady at best. It was always inconvenient, as they use 2 day payout, when Stripe offers same and next day. If that wasn’t bad enough, along with an overly inflated processor fee, they’ve made a recent change 2 days weeks ago. What is the change? Nobody knows, not even at Gingr. However, it’s causing the batches to be processed literally at random. We have no idea when a batch will close. None. The parent company, Together Work, they built the payment dashboard. They say it’s all about Stripe, but I got the right Stripe rep on the phone and he explained how every single aspect of Gingr Payments Processing is on Gingr. Every decision. If you ask them what’s going on, they deflect to Stripe, bc they know they have a closed system and you can’t speak to Stripe directly about your Gingr Payments account. You ALSO can’t speak to Gingr internal merchant services, they’re not available to customers. So as a customer, your money will be completely hijacked by the cabal on the back end and when you ask when oh when will I see the money that my customers intended for me?? They have no answers. The rest of the platform is very buggy, try sending any normal pixel sized picture. Seems they programmed the photo size in messages with a 2005 phone camera capacity. We have to take screen shots of a photo, so it will go through. But the money, that’s the big problem. Leaving your customers in the dark about when they will be paid, that’s a step too far. Oh and any bank holiday, Gingr will not batch the day before or the actual holidays holiday. So tomorrow is veteran’s day and Gingr didn’t batch FRIDAY’s transactions yet bc TOMORROW is a holiday. So we won’t have funds released from Friday through Wednesday. It’s literal insanity. You know you can batch the day BEFORE a holiday and just let the bank process it when they re open right? Of course you do, but there is a reason you hold onto funds for an oddly long period of time. It’s a nightmare to switch apps when you have thousands of customer’s but we’re starting the process this week. Oh and when we came back, they gave us 3 useless months for free but started the clock at sign up, but couldn’t do the data transfer for nearly 2 months, so the free months, we got none of them bc the platform wasn’t usable for about 3 months after sign up. Coincidence? I think not. Stay away from this platform. Review collected by and hosted on G2.com. What problems is Gingr solving and how is that benefiting you? Basic kennel software usage Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![tom r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "tom r.") TR tom r. President Small-Business (50 or fewer emp.) 2/2/2022 "Horrible customer service" 0/5 What do you like best about Gingr? Inferior customer service. Software looked good on line Review collected by and hosted on G2.com. What do you dislike about Gingr? DO NOT PAY FOR THIS SOFTWARE! We purchased the program in mid-November, understanding that we would begin using it before the Christmas rush. Gingr did not respond to our calls and rarely to emails. They set an appointment for a phone meeting via text and did not follow through. Even though we have their text setting the appointment, they argued that it was our fault! Now, after 70 days, we are unable to use the software, paying for it, and cannot obtain customer service. Recently they scheduled a meeting and, during that meeting, advised us that an additional six to eight weeks was necessary before we can use the software. Terrible, horrible customer service! We sent an email canceling the software and requested a full refund. As usual, they did not respond. Review collected by and hosted on G2.com. What problems is Gingr solving and how is that benefiting you? NONE! We cannot use the software after a couple of months. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by Gingr. ### Gingr Spa $105.00 Per Month ### Gingr Play $145.00 Per Month ### Gingr Stay $155.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/gingr/pricing) Gingr Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9bcf1c7b6679d6a1f9d02271a211dfea/moego.png "Product Avatar Image") MoeGo 4.8/5(112) [ Compare Now ](https://www.g2.com/compare/gingr-vs-moego) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d0e47524425910877dcb7aeb6cc6a82/time-to-pet.png "Product Avatar Image") Time To Pet 4.7/5(19) [ Compare Now ](https://www.g2.com/compare/gingr-vs-time-to-pet) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1f26a449c0b6afa99411288e26d2b74e/pawfinity.jpg "Product Avatar Image") Pawfinity 3.9/5(10) [ Compare Now ](https://www.g2.com/compare/gingr-vs-pawfinity) ##### Categories on G2 [Kennel](https://www.g2.com/categories/kennel)[Pet Grooming](https://www.g2.com/categories/pet-grooming)[Pet Sitting and Daycare](https://www.g2.com/categories/pet-sitting-and-daycare) ##### Explore More [Best cloud platform for document sharing in offices](https://www.g2.com/discussions/best-cloud-platform-for-document-sharing-in-offices)[What is the top-rated no-code development platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-no-code-development-platform-for-enterprises)[Cloud Storage Security](https://www.g2.com/articles/cloud-storage-security) [What employee recognition software works for a mid-size company that needs peer-to-peer recognition across multiple departments?](https://www.g2.com/discussions/what-employee-recognition-software-works-for-a-mid-size-company-that-needs-peer-to-peer-recognition-across-multiple-departments)[Trusted EOR software for freelance app development business](https://www.g2.com/discussions/trusted-eor-software-for-freelance-app-development-business)[Where can I find the best CMMS app for contractors](https://www.g2.com/discussions/where-can-i-find-the-best-cmms-app-for-contractors) [Show MoreShow Less](javascript:void(0);)