1. [Home](https://www.g2.com/) 2. ... 3. [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) 4. [GigTel Discussions](https://www.g2.com/products/gigtel/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c8c4ce3c1a3fd62d2d88ee9f826a2a42/gigtel.png "Product Avatar Image") ](/products/gigtel/reviews) [ GigTel ](/products/gigtel/reviews) 0 ratings GigTel is a cloud communications provider delivering Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions built for small and mid-sized businesses. Backed by parent company Endeavor Communications' 70+ years of telecommunications experience, GigTel combines enterprise-grade reliability with the simplicity, affordability, and hands-on support that growing businesses need from a business phone system provider. At the core of GigTel's platform is cloud-hosted VoIP (Voice over Internet Protocol), giving businesses a modern alternative to legacy on-premises PBX systems. Rather than juggling separate tools for calling, video conferencing, messaging, and faxing, GigTel unifies these capabilities into a single cloud-based communications platform — reducing cost, complexity, and IT overhead. Core features include a multi-tiered Auto Attendant virtual receptionist with unlimited call routing, HD video conferencing and screen sharing for up to 25 participants, advanced voicemail with speech-to-text transcription, and a full-featured mobile app for iOS and Android that lets employees call, message, and manage settings from anywhere. GigTel's Inclusive License Model bundles most features standard rather than charging for add-ons, and businesses can choose between Standard and Advanced seats — mixing and matching across their organization as needs change. For businesses looking to modernize existing infrastructure without a full platform migration, GigTel also offers affordable SIP Trunking. Compliance is a key differentiator: GigTel's UCaaS and CCaaS platform has been third-party audited for HIPAA compliance, and GigTel will sign a Business Associate Agreement (BAA) — making it a strong fit for healthcare practices, dental and mental health providers, legal offices, and any business that discusses sensitive information by phone. Number porting is handled in-house, typically completed in 2–4 weeks, and every customer is backed by unlimited 24/7 U.S.-based support. Beyond direct customers, GigTel partners with Managed Service Providers (MSPs), telecom resellers, and technology brokers through its Channel Partner Program, and with voice and broadband providers through its White Label Program — allowing partners to offer GigTel's UCaaS and CCaaS platform under their own brand. An additional Referral Partner Program lets individuals earn ongoing residual income by connecting businesses with GigTel, with no telecom background required. Whether you're a growing business replacing an outdated phone system, a healthcare organization needing HIPAA-compliant communications, or a service provider looking to white-label a reliable cloud communications platform, GigTel delivers the flexibility, compliance support, and dedicated service to scale with you. Show More When users leave GigTel reviews, G2 also collects common questions about the day-to-day use of GigTel. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion. * * * ### 0.0 Nps Score ### All GigTel Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments Sorry... There are no questions about GigTel yet. ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/gigtel/discussions/new?entry_point=discussions%23product) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/e9f1a02c88787aad914643701bed5862/gigtel.svg "Product Avatar Image") ### Have you used GigTel before? Answer a few questions to help the GigTel community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgigtel%2Fdiscuss%3Fsmall_ask%3Dgigtel) No