Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Great product!"
5/5
What do you like best about GigaTrak Asset & Tool Tracking System?

My team and I all appreciate how easy the program is to use. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

We have not found anything that we do not like. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool...
Edit edit

Thank you for the feedback! Very happy to hear about your success with the system and implementation. Please let us know if you need anything!

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"The system works well to track tools."
3.5/5
What do you like best about GigaTrak Asset & Tool Tracking System?

For me the best feature is having the ability to print reports so I can inventory our trucks. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

That the hand held is a bit tricky to use. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool...
Edit edit

Glad to know you now have the knowledge of where your tools are. The system definitely saves on downtime looking for items with a click of a button. If you would ever like to jump on a call to go over the handheld, please reach out! Training@gigatrak.com

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Easy System"
5/5
What do you like best about GigaTrak Asset & Tool Tracking System?

I like that you can make your own categories to ensure the system is set up for your business. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

It is hard to get used to at first but you have an incredible team to support you. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool...
Edit edit

Thank you for the feedback! The GigaTrak system is very flexible to ensure each customer has a structure that works best for their business. Feel free to reach out us at anytime with questions! Sales@gigatrak.com

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"nice"
4/5
What do you like best about GigaTrak Asset & Tool Tracking System?

This system is s easy to use. It does not take a lot of time Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

there is not a lot to say bad about this system it works well Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool...
Edit edit

Thanks for the feedback! We appreciate your response and are glad the system is working well for your needs! Let us know if you need anything!

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"GigaTrak Tool Tracking"
4.5/5
What do you like best about GigaTrak Asset & Tool Tracking System?

Real time updates, quick, efficient, easy to use. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

Still working on implementation. Setting up information for import has taken a while. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool...
Edit edit

Thank you for your feedback! Please let us know if you need any assistance with the initial implementation or usage moving forward!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Great program!"
4/5
What do you like best about GigaTrak Asset & Tool Tracking System?

It's SO easy to use!!!! It's quick, accuracy, and very user friendly! Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

The fact that companies can restrict certain parts of the program that could actually be useful to users. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool...
Edit edit

Love that you are loving the system! Easy of use was our number one priority in design!

Verified User in Biotechnology
AB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Satisfied Customer"
5/5
What do you like best about GigaTrak Asset & Tool Tracking System?

I like that this system is cloud based and that customer service is very helpful Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

Logging in was a bit of a struggle! I just need to spend more time getting it up and running! Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool...
Edit edit

Thank you for becoming a customer! We strive to have the best customer service in the industry and cloud subscriptions include support and updates at no extra cost. Logging in can be a little different at the beginning but once you get used to the process it should be a breeze moving forward. Please reach out if you have any questions!

GM
Guillermo M.
S
Small-Business (50 or fewer emp.)
"Easy Asset Tracking"
4/5
What do you like best about GigaTrak Asset & Tool Tracking System?

Very user friendly and easy to teach new hires Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

Lack of local ground assistance to instruct Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool...
Edit edit

We really appreciate the feedback! It was our goal to build a system that anyone could use whether they are computer savvy or not. We like to do everything over the web so that we can service a larger group of people throughout the country. Please let us know if you need anything else! sales@gigatrak.com

Verified User in Chemicals
AC
Verified User in Chemicals
Small-Business (50 or fewer emp.)
"GigaTrak Implementation"
5/5
What do you like best about GigaTrak Asset & Tool Tracking System?

The specialist tasked with assisting our implementation was Amanda. She was amazing and did everything she could to ensure a smooth transition. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

All aspects of switching to GigaTrak were pleasant. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool...
Edit edit

Thanks for the kind words! I was happy to help with your transition from your outdated system. Feel free to reach out with any questions you have in the future!