AN
Verified User in Marketing and Advertising
"HIGHLY RECOMMEND"
5/5
What do you like best about Giftronaut?

I love how user friendly it is. Makes my life easier. Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

Nothing! I think this is super user friendly and fast to do. Review collected by and hosted on G2.com.

Response from Tony P of Giftronaut
Edit edit

Thank you for sharing your feedback! We're thrilled to hear that you find Giftronaut user-friendly and that it's helping simplify the process of sending rewards to multiple recipients. One of our goals is to eliminate the hassle of purchasing physical gift cards or making individual trips to the store, so we're especially glad to hear that Giftronaut has been a time-saver for you. Thank you again for your kind words and continued support. We look forward to helping you with your future gifting needs!

AN
Verified User in Hospitality
"Very convenient for our guests and associates."
5/5
What do you like best about Giftronaut?

Really simple and seamless to use. Nice interface and very convenient. Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

No downsides to Giftronaut. Everything has been working great for us. Review collected by and hosted on G2.com.

Response from Tony P of Giftronaut
Edit edit

Thank you for the wonderful feedback! Simple, seamless, and convenient is exactly what we aim for. Replacing physical gift cards and cutting out activation fees is one of the core problems we set out to solve, so it's great to hear it's working well for your team. We appreciate you sharing your experience!

AN
Verified User in Non-Profit Organization Management
"non profit gift card winner!"
5/5
What do you like best about Giftronaut?

no fees - easy to use and love the custom features Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

having issues with uploading our custom gift card graphics despite following instructions properly Review collected by and hosted on G2.com.

Response from Tony P of Giftronaut
Edit edit

Thank you for sharing your positive experience with Giftronaut! We're thrilled to hear that you appreciate our no fees, ease of use, and custom features. We apologize for the difficulty you've encountered with uploading custom gift card graphics. Our team is here to help resolve this issue promptly. Please reach out to our support team at support@giftronaut.com, and we'll assist you in getting your custom graphics uploaded successfully.

CakeClub R.
CR
CakeClub R.
"Easy to use super flexible"
4.5/5
What do you like best about Giftronaut?

Love the flexibility and the wide range of cute designs available. Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

The set-up / verification process took longer than expected and the process was not clearly communicated. Review collected by and hosted on G2.com.

Response from Tony P of Giftronaut
Edit edit

Thank you for sharing your feedback! We're thrilled to hear that you love the flexibility and the wide variety of designs Giftronaut offers. We apologize for any inconvenience you experienced during the verification process. We appreciate your patience and will work on improving our communication in that area. If you have any further concerns or need assistance, please feel free to reach out to us. We're here to help!

Bhargava S.
BS
Bhargava S.
Senior Program Manager
Enterprise (> 1000 emp.)
"Platform to make easy GC purchases"
4.5/5
What do you like best about Giftronaut?

I was introduced to Toasty by one of my collogues when i had to process some disbursements.

When i accessed Toasty - i really felt intriguing exploring multiple type of gift card options that with predefined templates.

really love the designs on the card + themes the portal currently cater Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

I had difficulty logging into the portal as i was using my work-email id to do so. only when my colleague who was using it invited me - thats when i was able to access it.

Also - when i had to place the bulk order - the format was not really clear and the error the portal was throwing was also not clear. i had to do a lot of trail and error attempts to figure out - where was i going wrong as a first timer (it took more good 1.5-2 hrs to get it right). only if that section was helpful - i would have had a seamless exp Review collected by and hosted on G2.com.

Response from Tony P of Giftronaut
Edit edit

Thank you for sharing such detailed feedback Bhargava! We’re thrilled to hear that Toasty has been useful for your gifting needs. We’re sorry to hear about the difficulties you ran into with bulk order formatting. Your input is extremely valuable—we’re working on making the order process more intuitive, with clearer guidance. We look forward to providing an even smoother experience moving forward!

Verified User in Education Management
AE
Verified User in Education Management
"Easy to use world-wide"
5/5
What do you like best about Giftronaut?

Giftronaut is the best solution I've found for sending gifts (big and small) to my globally distributed team. The process is super simple and it is a great way to say thank you when typical avenues (sending gifts by mail) are not possible. Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

I'd love a better way to upload a list and then customize the message for each gift I'm sending. Review collected by and hosted on G2.com.

Response from Tony P of Giftronaut
Edit edit

Thank you for sharing your feedback! We're thrilled to hear that Giftronaut has made it easy to recognize your globally distributed team. While the platform already supports personalization tokens—such as the recipient's name, company, and department—we understand that you're looking for the ability to customize each recipient's message individually. We'll certainly take this into consideration as we continue improving the bulk sending experience. Thank you again for your support and for helping us make Giftronaut even better!

Verified User in Information Services
AI
Verified User in Information Services
"Easy utilization"
5/5
What do you like best about Giftronaut?

Giftronaut's admin process is very easy and we were able to customize our own monetary levels. Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

There really isn't a downside! The admin dashboard is easy to navigate. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
"Clunky"
2.5/5
What do you like best about Giftronaut?

I appreciate the opportunity to choose from a variety of cards Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

I could not find the orders I saved. The information for the recipient was on another screen and the prompt that I would lose everything created undo concern that I would have to start over. I did not find the generic card where the recipient can choose the reward. Review collected by and hosted on G2.com.

Response from Tony P of Giftronaut
Edit edit

Hi there, thank you for your feedback. Sorry to hear that you didn't find our platform as intuitive as we intended. Saved orders will appear at the top of your screen when you go to place a new order. Regarding the recipient information feeling disconnected across screens, we're actively working on making that flow more intuitive and appreciate you bringing it to our attention. Our default gifting option is the Choice Card, our multi-brand gift card that lets recipients choose the gift card they want. Please feel free to reach out to support@giftronaut.com, and our team will be happy to guide you through the process.

AN
Verified User in Oil & Energy
"Emails gonto receivers spam folder"
2.5/5
What do you like best about Giftronaut?

easy to use, easy to navigate, easy easy Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

emails go to spam folders and customers are scared to open Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
"Not entirely sure if or when they get it"
2.5/5
What do you like best about Giftronaut?

It's easy and faster than going to a store. Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

Not entirely sure when and if the recipients get it. Also, you type in the message and then click on the template and everything in the message gets deleted. It should be laid out in a different order if it erases prior information. Review collected by and hosted on G2.com.