AN
Verified User in Manufacturing
"Simple and easy to use during a busy day!"
4.5/5
What do you like best about Giftronaut?

It was really easy to execute our project once we funded the account and tweaked the email. No training need, just jump in and go. Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

Had to wait for funding to clear before sending. Timing. Review collected by and hosted on G2.com.

Response from Tony P of Giftronaut
Edit edit

Thank you for sharing your feedback! We're thrilled to hear that Giftronaut was easy to use and helped you get your project up and running quickly without any training. Making the platform intuitive, especially for busy teams, is one of our top priorities. We understand that waiting for funding to clear can impact timing. While ACH and wire transfers typically take 1–3 business days to process, we also offer credit card funding, which is generally available almost immediately during business hours for teams that need to send rewards more quickly. Thank you again for your support.

Verified User in Renewables & Environment
UR
Verified User in Renewables & Environment
"Giftronaut gave us an easy way to send rewards to our clients."
4/5
What do you like best about Giftronaut?

User friendly and quick. Large selection of gift cards. Very professional. Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

Giftronaut needs to make it explicitly clear that there are limitations when using a digital visa. I was under the impression you can use this card everywhere online, but there are alot of online stores that block this card. Either make this explicitly clear or no longer have this type of card as an option. Review collected by and hosted on G2.com.

Response from Tony P of Giftronaut
Edit edit

Thank you for your feedback! We're thrilled to hear that you find Giftronaut user-friendly, fast, and appreciate the wide selection of gift cards available. We also appreciate your feedback regarding our Visa prepaid cards. They can be used anywhere Visa is accepted; however, acceptance ultimately depends on the individual merchant's payment policies. We'll work on making this clearer throughout the platform. Thank you again for your valuable feedback. It helps us continue improving the experience for all of our users.

AN
Verified User in Insurance
"Giftronaut is user friendly and makes sending gifts easy."
5/5
What do you like best about Giftronaut?

The convenience of being able to send it in real time. Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

It needs more options for the covers of the gift card, such as get well soon, or options that feel like a "just because". Review collected by and hosted on G2.com.

Response from Tony P of Giftronaut
Edit edit

Thank you for the great feedback! Instant delivery is one of our favorite things about Giftronaut too. More occasion-specific designs is a great suggestion. In the meantime, you can upload your own or create a custom one using our AI design tool, so you're never limited to what's in the library.

Glad we've been able to save you time and effort. We appreciate you sharing your experience!

Tamar M.
TM
Tamar M.
"Amazing product!"
4/5
What do you like best about Giftronaut?

Love how fast and easy it is. Works pretty reliably Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

Would love a gift card link where people can retrieve. More customization options too / AI generated gift cards Review collected by and hosted on G2.com.

AN
Verified User in Civic & Social Organization
"Great service!"
5/5
What do you like best about Giftronaut?

I love that it is very easy to use and that Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

order management could be better. I would like to make it easier to categorize. Review collected by and hosted on G2.com.

AN
Verified User in Education Management
Business partner of the seller or seller's competitor, not included in G2 scores.
"Convenience is Key"
5/5
What do you like best about Giftronaut?

the portability of reliable gift card issuing Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

Cant think of anything I don't like about the platform Review collected by and hosted on G2.com.

AN
Verified User in Real Estate
"Easy Gift Giving"
5/5
What do you like best about Giftronaut?

Giftronaut makes give aways and Thank You's very easy to track and send out. Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

Nothing negative to report. Neutral would be the skepticism some people who receive the gifts express but those individuals are easy enough to talk to. Review collected by and hosted on G2.com.

Response from Tony P of Giftronaut
Edit edit

Thank you for sharing your feedback! We're thrilled to hear that Giftronaut has made it easy to send and track giveaways and thank-you gifts. We also appreciate your comments about some recipients initially being skeptical when they receive a digital reward. We understand that this can happen with first-time recipients, and we'll continue looking for ways to make the recipient experience and messaging even clearer to help build confidence from the moment the reward arrives. Thank you again for your support and for helping us improve the Giftronaut experience!

AN
Verified User in Real Estate
"Super easy client gifts!"
5/5
What do you like best about Giftronaut?

I like that is it convenient, fast and easy! Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

I cannot say I have a complaint about your product. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
"Easy to use gift/cash cards."
4/5
What do you like best about Giftronaut?

That I have different options depending on the need. Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

The lag between adding the funds and waiting for them to be available. Would be helpful to get an estimate of how long that takes for planning purposes. Review collected by and hosted on G2.com.

Response from Tony P of Giftronaut
Edit edit

Thank you for your feedback! We're glad to hear you appreciate the variety of gift card options Giftronaut offers. We understand your concern about the lag time between adding funds and availability. ACH/wire payments typically take 1–3 business days to process. If you need to send rewards more quickly, we also offer credit card funding, which is generally available almost immediately during business hours. Thank you again for your support!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
"Simple and Sweet"
5/5
What do you like best about Giftronaut?

It is so easy to customize each gift to match an employee's personality and the occasion. I also love being able to write out a personalized message! Review collected by and hosted on G2.com.

What do you dislike about Giftronaut?

I cannot think of any downsides, but it would be cool to have a gift card design feature built into the site instead of downloading an external file. Review collected by and hosted on G2.com.