Giftpack was very simple to use as an admin and as a user. Review collected by and hosted on G2.com.

I wanted Giftpack to be more customizable to our brand. While there were many gift options, they weren't as trendy or high-end as I would have liked. Review collected by and hosted on G2.com.

Easy-to-use platform, wide range of customizable gift options, and excellent customer service. Review collected by and hosted on G2.com.

Issues with the mobile app, such as slow loading times and glitches. Review collected by and hosted on G2.com.

I like the User interface of Giftpack and ease of use

Easy to learn

Not Glitchy Review collected by and hosted on G2.com.

The marketplace needs more options

Additional Fees

More Different gifts would be nice Review collected by and hosted on G2.com.

representatives are patient and knowledgeable & provide solutions for unique obstacles we had Review collected by and hosted on G2.com.

The dark colored platform is unappealing and not very user friendly (so many side bar tabs) Review collected by and hosted on G2.com.

They have a good offering of products. Shipping is fast & the platform is user-friendly. Review collected by and hosted on G2.com.

Fees. It is hard to fully switch to this platform because the fees add up. Review collected by and hosted on G2.com.

Lots of options to choose from and also being able to donate if they did not want a gift themselves. Review collected by and hosted on G2.com.

being able to add funds is a little complicated at first. Review collected by and hosted on G2.com.

I like the tracking system inside the system, so I can see who redeemed their gifts, who not, who opened the link and so on. Review collected by and hosted on G2.com.

Not a very user-friendly design as for me, maybe Review collected by and hosted on G2.com.

Giftpack took a lot of the guessing out of what to get people for gifts since they can actually select what they want. Review collected by and hosted on G2.com.

Giftpack has users go through a lengthy survey to make recommendations. Could definitely be shorter. Review collected by and hosted on G2.com.

Quick fast and good way to send gifts to partners globally Review collected by and hosted on G2.com.

Too many emails and communication. Can go easier on that Review collected by and hosted on G2.com.

That Giftpacks team worked with me to get exactly what I needed to be accomplished and came up with ideas that I did not think of. This would not have been a success without them. Review collected by and hosted on G2.com.

Nothing. They worked through everything that I needed, with no issues remaining. Review collected by and hosted on G2.com.