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Giftbit Reviews & Product Details

Giftbit Overview

What is Giftbit?

Giftbit is a user-friendly rewards and incentives software platform that lets you buy, send & track digital gift cards. Use the web app to send in bulk, integrate directly with our gift card API or trigger offers via Zapier for your loyalty, incentives, and rewards programs. You can also offer the rewards marketplace directly in your own app. Track and monitor your campaigns and enjoy unbeatable customer support. Free sign up, no minimums or subscriptions. Pay face-value of the cards you offer and get 50% back on unclaimed rewards. Organizations use Giftbit for marketing incentives, customer loyalty & referrals, employee rewards, and academic & market research projects.

Giftbit Details
Product Website
Languages Supported
English
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Product Description

Giftbit is a rewards platform that lets you buy, deliver and control digital gift cards via email, text or in-app. You can also automate gift card sending with Giftbit’s RESTful API integration. With Giftbit, you get comprehensive reporting and tracking on the status of every gift card, custom branding, and freedom from inventory management.

How do you position yourself against your competitors?

Giftbit is simple, fast and effective. Sign up free and start sending today! Connect with our gift card API or use Zapier's no-code solution to trigger rewards from the apps you already use.


Seller Details
Seller
Giftbit
Year Founded
2011
HQ Location
Vancouver, Canada
Twitter
@giftbit
467 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®

Zoe N.
ZN
Overview Provided by:

Recent Giftbit Reviews

Gulshan Singh B.
GB
Gulshan Singh B.Enterprise (> 1000 emp.)
5.0 out of 5
"Giftbit is alternative to incentive"
Giftbit as the name suggests helps to gift and earn easily
Manish A.
MA
Manish A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Using Giftbit Efficiently"
The simplest and most convenient form of use.
David I.
DI
David I.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy and inexpensive"
The website is simple to use yet has every feature I need, and the fees are very reasonable. I like that they offer Canadian gift cards.
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Giftbit Media

Giftbit Demo - Simple UI
The Giftbit user interface is simple and intuitive. Implement your rewards and incentive programs in a few simple clicks!
Giftbit Demo - Global reward catalog
Hundreds of brands to choose from. Pick a few or offer your recipients the entire catalog of options.
Giftbit Demo - Pricing
The most transparent pricing in the industry. Ask about spreads, discounts, and revenue sharing.
Giftbit Demo - Variety of sending options
Send in bulk, integrate with our API, trigger rewards via Zapier or manually send one-offs — there's a sending option that works for everyone!
Giftbit Demo - Features to support any program
The platform and API can be configured to suit any workflow. Talk to the team for optimal set-up.
Answer a few questions to help the Giftbit community
Have you used Giftbit before?
Yes

14 Giftbit Reviews

4.5 out of 5
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14 Giftbit Reviews
4.5 out of 5
14 Giftbit Reviews
4.5 out of 5

Giftbit Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Gulshan Singh B.
GB
Senior Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Giftbit?

Giftbit as the name suggests helps to gift and earn easily Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

Nothing to dislike as of now about giftbit Review collected by and hosted on G2.com.

What problems is Giftbit solving and how is that benefiting you?

Giftbit is solving the problem of selection of providing digital gifts Review collected by and hosted on G2.com.

David I.
DI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftbit?

The website is simple to use yet has every feature I need, and the fees are very reasonable. I like that they offer Canadian gift cards. Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

I don't really see any downsides. It is really straightforward and simple. Review collected by and hosted on G2.com.

What problems is Giftbit solving and how is that benefiting you?

We offer gift cards for clients who fill out our long-form survey Review collected by and hosted on G2.com.

Response from Zoe North of Giftbit

Thank you for the kind words, David!

We're so glad that you're finding value in Giftbit, and really appreciate you taking the time to submit a review.

If you ever need anything, we're here to help simplify, scale and expand!

As always, feel free to reach out to support@giftbit.com any time.

Manish A.
MA
DSA Problem Setter
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Giftbit?

The simplest and most convenient form of use. Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

There is noting that i dislike, will use longer. Review collected by and hosted on G2.com.

What problems is Giftbit solving and how is that benefiting you?

Being a executive member of societies of club, it's easier for me to make rewards and incentives available for the winner and this problem is perfectly solved by GiftBit. Review collected by and hosted on G2.com.

Response from Zoe North of Giftbit

Thank you for taking the time to provide a five-star review of Giftbit, Manish! We're thrilled that our product has simplified the way you reward and incentivize your club members.

Your feedback is invaluable in helping us continue to make improvements so we can better meet the needs of our customers. I'm so happy to hear you'll be sticking around with us longer!

We thank you for being a valued customer and thanks again for taking the time to share your experience with others.

Dawn G.
DG
Senior Growth Compensation Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftbit?

The ease of use. Transferring money to colleagues to use has never been easier. I love the variety of giftcards that giftbit offers. I also love the support, they are always very helpful. Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

Setting up new colleagues and removing old colleagues who have left the firm. I would think we could remove old colleagues, but it does not appear to be possible Review collected by and hosted on G2.com.

Recommendations to others considering Giftbit:

If you are looking for a easy to use quick simple way of giving gift cards for small and large dollars, Giftbit is a tool that is easy to use and administer. Review collected by and hosted on G2.com.

What problems is Giftbit solving and how is that benefiting you?

It was difficult to find a quick easy non-cost system to provide quick and easy recognition to sales colleagues. Giftbit has made it easy. Colleagues love getting gift cards. Review collected by and hosted on G2.com.

Response from Zoe North of Giftbit

Thanks so much for leaving us a review Dawn! Glad that Giftbit is working so well for you, and I appreciate the feedback on removing previous users. I've added this suggestion to our roadmap!

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftbit?

I loved how easy this platform made it to send gift cards to a large number of people. My club was able to send a thank you gift to all our volunteers during one of the later Covid lockdowns so it was super helpful for treating people from a distance. Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

If I recall, it took a while to input everyone's email addresses but it wasn't a huge deal. We had them all in a spreadsheet so it would be nice to be able to transfer that whole list rather than copy and paste each one individually but that still worked fine. Review collected by and hosted on G2.com.

What problems is Giftbit solving and how is that benefiting you?

How to appreciate a large group of people when we could not gather for snacks etc. This made it possible to give someone a tangible gift even though we couldn't see each other in person. Review collected by and hosted on G2.com.

Response from Zoe North of Giftbit

Thank you so much for leaving us a review! Please reach out to support@giftbit.com to so we can thank you personally and assist you in your next upload. We'd love to show you the bulk upload feature that will allow you to upload directly from your spreadsheet (no manual entry). We're always here to help!

See how Giftbit improved
Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftbit?

Easy to use and saves recipient information for the next time you gift. Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

Expiration dates. Not all unused gifts are refunded, but nice to get some of it back. Review collected by and hosted on G2.com.

Recommendations to others considering Giftbit:

I recommend Giftbit for group gifting. It's been easy to use and is nice that you recoup some of the unused gift funds. Review collected by and hosted on G2.com.

What problems is Giftbit solving and how is that benefiting you?

Easy to use, large group gifting solutions Review collected by and hosted on G2.com.

Response from Zoe North of Giftbit

Thank you so much for leaving us a review. Please reach out to support@giftbit.com to so we can thank you personally and help you with your next group gifting program!

KM
Owner
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Giftbit?

Dead simple gift card provisioning. A must-have if you send a lot of gift-cards Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

User access controls should be a default feature, not an upgrade. Too great of a threat of hacking in this space! Review collected by and hosted on G2.com.

Recommendations to others considering Giftbit:

Give it a try! It's super convenient. Review collected by and hosted on G2.com.

What problems is Giftbit solving and how is that benefiting you?

We were allotting a lot of gift cards, and it took a lot of human hours to purchase and distribute them to customers at our scale. Review collected by and hosted on G2.com.

Qudsia P.
QP
Director of Product Management
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Giftbit?

They have an api and were easy to integrate with our employee rewards program Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

They only have rewards within the United States. Review collected by and hosted on G2.com.

What problems is Giftbit solving and how is that benefiting you?

We were able to give digital gifts as rewards to emploees Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Giftbit helped with:

We needed to send gift cards to our partners; we signed up for the service and set a date for the gift card to expire. We put a short date not thinking anything about losing 50% of the money if your recipient does not accept the gift card. Giftbit will take 50% of the money if someone does not accept the gift card. Taking the 50% of the money is complete deception and crookedness. When I complained, a guy named Matt had the modality to tell me to stop spamming his chat. I was so upset with his response. I came here to write this review and will file a formal complaint with the state of California. On a first time try we put in over a $1000 into their system, you would think there customer service person would have been much more cordial. Find someone else, dont use them. Review collected by and hosted on G2.com.

What do you like best about Giftbit?

I did solve my original problem, of sending gift cards to my partners. Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

They take 50% of the money from a gift card if someone does not accept it. And their customer support person was a jerk. Review collected by and hosted on G2.com.

Recommendations to others considering Giftbit:

Do not use this service - find someone else. Review collected by and hosted on G2.com.

What problems is Giftbit solving and how is that benefiting you?

I wanted to send gift cards to my partners, in bulk. Review collected by and hosted on G2.com.

Miranda S.
MS
Recruiter
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Giftbit helped with:

Our organization wanted to gift each associates with an electronic gift card as an employee appreciation project. During our research we came across Giftbit and it was exactly what we were looking for! Our sales representative, Liam, did an excellent job of making our vision a reality and assisted us throughout the whole process. Review collected by and hosted on G2.com.

What do you like best about Giftbit?

I really liked that Giftbit was super easy to use! I thought there was a great selection of gift cards to choose from and so far our recipients have really enjoyed their experience as well. Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

Thankfully we did'n't really have any issues. The only thing I wished was different was uploading contacts into the address book. Our IT department recommended us sending out the Giftbit emails in small batches, which was a little tedious to do because we had to individually select each recipient because there wasn't a way to manually send them out in small batches. Review collected by and hosted on G2.com.

What problems is Giftbit solving and how is that benefiting you?

Employee retention. Review collected by and hosted on G2.com.

Giftbit