AS

Alejandro S.

Enterprise (> 1000 emp.)

5/29/2020

"Awesome support and customer care!"

4/5

What do you like best about Vero Cloud?

Good low level options for techinical people but user friendly enough for our marketing and product folks. Review collected by and hosted on G2.com.

What do you dislike about Vero Cloud?

Even thought I know we have a several milions of users in our DBs, it would be great if the UI could be faster. Review collected by and hosted on G2.com.

JB

Justin B.

Founder

Small-Business (50 or fewer emp.)

5/26/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best-in-class data-driven email solution"

5/5

What do you like best about Vero Cloud?

Great UX and leverages behavioral data to segment users, and trigger campaigns. Review collected by and hosted on G2.com.

What do you dislike about Vero Cloud?

There is a bit of a learning curve and you need to know the basics of event data to take full advantage of the solution. Review collected by and hosted on G2.com.

AH

Anna H.

Marketing Automation Manager

Mid-Market (51-1000 emp.)

1/20/2020

"Data Driven Marketing Automation"

4/5

What do you like best about Vero Cloud?

This is by far the best customer success team I’ve worked with in email marketing. Not only do they respond within the hour, but they have a solution to my problem within the day.

The software allows for great customization by letting more complex data flow from our data warehouse into the MAP. The API is an integral part of their product offering and the emphasis on event-driven email workflows means that ignoring it is missing a lot of the value. Because of this, leads will be able to receive the respective emails that are more focused on where they are in the buying funnel based on actions that they take. The workflows and behavior generated automatic emails have a great UI, making it very easy to see which emails contacts could be sent. I also really love having different environments to do email testing/building without “dirtying up” my actual sending environment. This is the only MAP I’ve seen that does this and it makes implementation and building out campaigns so much nicer. Review collected by and hosted on G2.com.

What do you dislike about Vero Cloud?

The software itself is more technical than others where it might not be user friendly to the general marketer. Unless your team has experience working with code and data management, you may need to partner with a technical person at your company (if you do, that is a pro given the technical freedom you have). The way staging and production environments are setup could be better. It works pretty well, but data mapping between the different environments is a bit tricky. For example, you aren’t able to delete properties and properties don’t auto-create across and environments or data doesn’t sync between the different properties to the respective contact. Review collected by and hosted on G2.com.

What problems is Vero Cloud solving and how is that benefiting you?

We were looking to use our own data to drive marketing activities that were impactful to the lead/customer and know when to get Sales involved. Due to the flexibility of the API, we are able to take our own data learning and give a more confident handoff between Marketing and Sales. After only using the software for a few months, we are already seeing an increase in our engagement and ROI. In addition, Vero’s visual campaign tools have allowed us to build and launch programs faster. Review collected by and hosted on G2.com.

HA

Humberto A.

Digital Marketing Specialist

Mid-Market (51-1000 emp.)

1/16/2020

"The best way to send personalized emails in bulk and affirm Marketing campaigns."

3.5/5

What do you like best about Vero Cloud?

Vero is an excellent lacual platform that contains a clear and helpful interface. These types of tools are the ones we need today, especially when it comes to the world of email marketing, and this is precisely what makes me happy to allow us to keep our advertising campaigns that have email mastery at high standards.

Undoubtedly, Vero is at the height of innovation, and this is really fascinating since it has templates that remain in the professional channel. In addition, its easy use allows any volunteer or non-expert to understand the conditions and be of help to the entrepreneurial process. Review collected by and hosted on G2.com.

What do you dislike about Vero Cloud?

This platform has features and tools of a high standard. The progress that we can detect is really fascinating. It is good to say that any app designed can have problems that can greatly affect our work; however, with Vero, this type of minimal failure is covered or forgotten since its methodology is a good interface. Personally, I can say that this is one of those few pages that do not have limitations, or in case of presenting some, they are of very low standard. Review collected by and hosted on G2.com.

Recommendations to others considering Vero Cloud:

I personally feel obliged to recommend this tool since every entrepreneur who needs to position their advertising campaigns and keep their clients informed of each innovation should use Vero, as this allows us to achieve the above with real ease and professionalism. Review collected by and hosted on G2.com.

What problems is Vero Cloud solving and how is that benefiting you?

Initially, this platform has helped to keep our functionality active in the world of email marketing, as its templates and tools facilitate a lot of work and allow us to deliver a fascinating and professional presentation overall. Additionally, thanks to Vero, we have managed to cut costs in this work, which is very good since other platforms come with high shipping costs. Review collected by and hosted on G2.com.

AR

Verified User in Retail

Mid-Market (51-1000 emp.)

5/27/2020

"The best email marketing and customer messaging software I've used"

5/5

What do you like best about Vero Cloud?

World class support. Developer friendly. Amazing user interface. Vero has been one of the best tools I've used to easily create one-off campaigns as well as automations for an unlimited amount of segments. Review collected by and hosted on G2.com.

What do you dislike about Vero Cloud?

Load time for creating segments could be improved. Review collected by and hosted on G2.com.

UL

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

5/23/2020

"Best class service"

5/5

What do you like best about Vero Cloud?

I like Vero. The product is constantly evolving and improving. Everything is really easy to use. Last but not least, they have an excellent customer support team. They are super responsive. I definitely recommend them Review collected by and hosted on G2.com.

What do you dislike about Vero Cloud?

Some small features are missing but I'm sure they will come in the near future Review collected by and hosted on G2.com.

TL

Tim L.

Chief Operating Officer + Head of Growth

Small-Business (50 or fewer emp.)

1/30/2020

"Upgrade from blogging email management to real customer messaging management and tracking"

4.5/5

What do you like best about Vero Cloud?

Customisable for our business so that we can target and retarget the right customers + potential customers. Review collected by and hosted on G2.com.

What do you dislike about Vero Cloud?

Developer-centric processes makes it difficult to implement by your marketing team alone - they will need help. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/15/2020

"Great product. Fantastic customer care!"

4.5/5

What do you like best about Vero Cloud?

Simple & easy UI but most importantly the support GetVero is first class. They listen to their customers! Review collected by and hosted on G2.com.

What do you dislike about Vero Cloud?

Nothing. Its just an easy to use value for money product! Review collected by and hosted on G2.com.

RS

Ruxandra S.

Miss

Small-Business (50 or fewer emp.)

2/19/2019

"Most powerful tool for data-driven marketers ever!"

5/5

What do you like best about Vero Cloud?

Vero enabled us to accelerate our business growth. Thanks to them our email marketing now makes 15% of our total revenue. There are many tools, that promise being able to do everything across all channels, but lack in just being good at one thing. Vero is a very strong tool in its space as ESP, priceworthy and I very recommend it for any data-driven business that works with newsletters or behavioral-based messaging. Review collected by and hosted on G2.com.

What do you dislike about Vero Cloud?

As your business and your userbase is growing Vero needs some more minutes to evaluate people part of triggers and segments. They rebuilt their backend to cover up and took our suggestens very serious. Maybe we got to spoilt Review collected by and hosted on G2.com.

KR

kimberly R.

licenciada en enfermeria

Mid-Market (51-1000 emp.)

2/19/2019

"Manage mass and personalized email sending with this application"

4.5/5

What do you like best about Vero Cloud?

Vero is a tool where the user can send emails to a large number of contacts in their inbox in bulk, and it is also capable of automatically responding to all those clients you have in your email. Vero is an interesting tool especially for marketing designers or advertisers who wish to turn emails into a means to promote a product or service, which in our particular case are medical services since it is a clinic. Additionally, you don't necessarily have to be a marketing professional to manage a contact list and test it yourself from your computer. Review collected by and hosted on G2.com.

What do you dislike about Vero Cloud?

Vero is one of the most sophisticated email marketing applications, so it does not contain any features at the trial stage that I dislike. Its tools are advanced, and I believe it is the best application for managing marketing campaigns. Review collected by and hosted on G2.com.

Recommendations to others considering Vero Cloud:

Of course, I recommend Vero to all those professionals who use it for marketing as an email tool. Additionally, they can personalize their emails creatively, and finally, it will facilitate their workflow by saving them time in sending emails massively to their contacts and offering automated responses. Review collected by and hosted on G2.com.

What problems is Vero Cloud solving and how is that benefiting you?

To remind patients or clients about scheduled appointments with their doctor, a list of patients is managed to remind them of the day, date, and time they need to attend their respective consultation, using Vero as a means of an informational campaign where we also indicate the consultation price. Its personalization functionality saves me a lot of time so I don't have to look for another page to design and add logos of the clinic that the email represents. Review collected by and hosted on G2.com.