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iStock Reviews (115)

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Reviews

iStock Reviews (115)

View 1 Video Reviews
3.5
115 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the **wide variety of content** available on iStock, noting that it significantly enhances their creative projects. The **high-quality images** and intuitive search features make it easy for users to find exactly what they need quickly. However, many reviews mention that the **pricing can be steep**, which may limit accessibility for some users.

Pros & Cons

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Vikas V.
VV
Software Consultant
Computer & Network Security
Small-Business (50 or fewer emp.)
"Reliable, High-Quality Stock Library with Unique Content"
What do you like best about iStock?

iStock has been around for as long as I can remember, and I’ve consistently found them reliable. They offer a vast library of stock images across many industries, and it’s rare that I can’t find something that fits a specific use case.

While the pricing is generally on the higher side, the quality and the exclusive stock content they offer feel unmatched. One feature I also appreciate, even though it isn’t perfect, is the ability to search for images using an existing image, similar to Google Image Search. It’s not flawless, but it does work and can be really helpful.

iStock also provides sample images with a watermark, which helps me test how an image will look in a particular context before committing. This is especially handy because an image can look like a masterpiece on its own, but once you place it into a design or layout, it might not look as good as you expected.

Overall, iStock has helped me avoid the more expensive route of hiring a photographer or an artist by making it possible to purchase images for a relatively small fee. Review collected by and hosted on G2.com.

What do you dislike about iStock?

While it was a pioneer at one point, there are now so many stock websites that offer a similar service. Although the pricing is competitive, I still find it slightly on the higher side. I remember when purchases were only possible through credits, and those credits had to be bought in multiples—there was no way to get a single image for a fixed payment. The new pay-as-you-go model is great. That said, even though the pay-as-you-go model has been relaxed, it could still be better. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business (50 or fewer emp.)
"Misleading Subscription Terms and a $100 Cancellation Fee"
What do you like best about iStock?

Generally much higher quality images and videos Review collected by and hosted on G2.com.

What do you dislike about iStock?

In general there was nothing I disliked but recently I purchased a subscription for a single consulting project which I believed to be monthly, but turned out to be annual and billed monthly. I had been laid off and this project required me to download a handful of videos for ads. When I saw I was being charged, I reached out and was told in spite of my hardship they would be charging me an additional $100 for cancellation. Very poor customer service. Review collected by and hosted on G2.com.

Julieta S.
JS
Marketing Manager
Mid-Market (51-1000 emp.)
"Diverse Content and Intuitive Features Enhance Creativity"
What do you like best about iStock?

I really appreciate the wide variety of content available on iStock. I find the color filters particularly useful as they help me filter and show the specific color mood and palette that I need, which is great for video and social media content creation. The initial setup was very easy for me; I just logged in, chose a plan, and started downloading stock content without any hassle. Review collected by and hosted on G2.com.

What do you dislike about iStock?

I think iStock could improve by offering more video footage. I'd like a bigger variety of vertical format video content. Review collected by and hosted on G2.com.

Madalyn K.
MK
Graphic Designer
Mid-Market (51-1000 emp.)
"A Reliable Stock Website with Room to Grow"
What do you like best about iStock?

As a graphic designer, I have used many stock photos websites, and iStock is consistently one of my go-to resources. One of the things I like best is how much time it saves me. Compared to free stock options, the variety and quality here are miles ahead. Typically I can find images quickly without having to sift through pages of irrelevant generic images. The image quality is consistently high as well. I also appreciate that they offer vector files, and video content–both of which I use often for my projects. Lastly, the filter options are amazing! I love that I can filter by age, ethnicity, number of people, and color toning. These are all extremely useful for me when trying to find very specific images. Review collected by and hosted on G2.com.

What do you dislike about iStock?

While there is a lot I like about iStock, there is also room for improvement. It can sometimes be difficult to find imagery that reflects a broad range of ethnicities and cultural diversity, especially when you're searching for more candid or natural-looking photos. Another drawback is the cost. While the quality is there, the pricing is a little steep. It would be great to see more flexible subscription options. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"istock review"
What do you like best about iStock?

Variety of images to choose from

High quality images Review collected by and hosted on G2.com.

What do you dislike about iStock?

We need to pay inorder to download images in highh quality Review collected by and hosted on G2.com.

Qasim Z.
QZ
Product Designer
Small-Business (50 or fewer emp.)
"Literal scam company playing pricing tactics!"
What do you like best about iStock?

Nothing at all, the visual i found were not that great. Review collected by and hosted on G2.com.

What do you dislike about iStock?

Most probably you have come here after getting scammed, but if not, please save yourself for these scammers. They are a big scam, they will lure you in with a free trial, they will write misleading information about how they are going to charge you. Once your free trial ends, you will be obligated to pay them $70 each month for a period of one year. There is no way to cancel the account and there is no way to remove my card information. Even if you cancel during trial, you will be charged an ADMINISTRATIVE FEE.

This is 2025 and they are playing cheap tactics to charge you. I had to block and order a replacement of my card because of other reviews that says they were charged even after cancellation because they don't clearly mention if the subscription will cancel right away or after a period of 12 months. So in my opinion, if you want to save your hard earned money, block your card. Review collected by and hosted on G2.com.

Sheida M.
SM
Incubator ‘25
Small-Business (50 or fewer emp.)
"Disappointed with iStock’s Refund Policy and Customer Support"
What do you like best about iStock?

Their images are good but really their bad policies overwrites their experience. Review collected by and hosted on G2.com.

What do you dislike about iStock?

I recently had a frustrating experience with iStock’s subscription and refund process. After my free trial ended, I was automatically charged for a paid subscription, which I canceled immediately upon noticing the charge. I hadn’t downloaded any content during the paid period, and according to their policy, that should make me eligible for a refund. However, because I had downloaded a single image during the free trial to test the service, they refused to issue a refund—keeping nearly $100 for a service I never used.

I even offered to pay for the one image I downloaded, but they were unwilling to make any exceptions. This policy feels unfair and seems more focused on trapping customers with technicalities rather than offering a customer-friendly experience.

I expected more flexibility and understanding from a company of this size. If you’re considering trying iStock, be very cautious with their free trial and automatic renewals—it’s easy to get charged for something you didn’t intend to keep, with little chance of a refund. Review collected by and hosted on G2.com.

Ayla B.
AB
Marketer / social media manager
Small-Business (50 or fewer emp.)
"Worst purchase you can make"
What do you like best about iStock?

Theres nothing to like about it. I'm glad my subscription finally ends in a month. Review collected by and hosted on G2.com.

What do you dislike about iStock?

The stock photos and videos are not good. The search words don't match the content. The material is okay at best. Nothing is aestatically pleasing. The site keeps changing into a different language. I have to log in 1000 times before it works and its also very expensive and you can't unsubcribe before the first year. Absolutely aweful! Do not purchase, you will regret it. Have used pexels more while paying 100 a month for my subcripition on istock. Review collected by and hosted on G2.com.

Brenda M.
BM
ESL teacher
Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Horrible refund policy"
What do you like best about iStock?

There are some nice photos in a lot of different categories. Review collected by and hosted on G2.com.

What do you dislike about iStock?

If you forget to cancel yoursubscription, like I did, forget a refund. It is also overpriced at $70 monthly. I only signed up to see what was available and intended to cancel. I only used a few photos. Not worth the charge. Beware and make sure to cancel in advance if you don't intend to keep using it. Their customer support is not helpful if you want a refund. Review collected by and hosted on G2.com.

Andrew B.
AB
Sr Web Designer
Design
Small-Business (50 or fewer emp.)
"Shiesty customer service for generic images - UPDATE"
What do you like best about iStock?

As far as generic stock photo sites go, this one fits the bill. For stock photos with character though, there are other options. Review collected by and hosted on G2.com.

What do you dislike about iStock?

Customer service is a joke. Tried the one month trial and went to cancel the auto renewal and thought I had done it. I was charged anyways and when I talked with customer support to cancel and get a refund (I hadn't used it since the beginning of my free trial) and they refused to give me a refund. They were quick to cancel my subscription for me though and offered many times. Very disappointed that they refuse to work with me on refunding a subscription I thought I had cancelled but don't care if I'm actually using the service or not.

UPDATE I was charged AGAIN for another month. After chatting last month with customer service and telling them that I am turning off auto-renewal and will not be using them again, I get charged a second time. This time they tell me that auto-renewal only includes the annual subscription, so while I thought I was cancelling monthly payments, they would've continued to take money from me for the rest of the year (under my subscription payments, the last invoice I paid said the service expires after a year and included no footnote about it charging every month until then). And all I wanted was a free trial. BEWARE of the fine print with this company. They still refused to issue a refund, so now I've paid two months and haven't used their service a single time.

They are scam artists. Review collected by and hosted on G2.com.

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