--- title: GetThru Reviews meta\_title: 'GetThru Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 26 reviews by the users' company size, role or industry to find out how GetThru works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 26 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### GetThru Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **efficient customer support** of GetThru, enhancing their overall experience and usability of the platform. [(5 mentions)](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1631531&qs=pros-and-cons#reviews) Users praise the **ease of use** of GetThru, finding it intuitive and effective for reaching their audience. [(4 mentions)](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1631454&qs=pros-and-cons#reviews) Users praise GetThru's **outstanding customer support** , highlighting the responsiveness and helpfulness of the live support team. [(3 mentions)](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1631396&qs=pros-and-cons#reviews) Users value the **efficiency** of GetThru, streamlining their get-out-the-vote campaigns with ease and effectiveness. [(3 mentions)](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=2075552&qs=pros-and-cons#reviews) Users laud GetThru for its **time-saving features** , streamlining campaigns with efficiency and user-friendly tools. [(3 mentions)](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=2075585&qs=pros-and-cons#reviews) Users find the **steep learning curve** frustrating, especially for volunteers and seniors unfamiliar with technology. [(3 mentions)](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1631210&qs=pros-and-cons#reviews) Users face **confusion and tech glitches** during campaign setup, impacting their initial experience with GetThru. [(2 mentions)](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1631190&qs=pros-and-cons#reviews) Users find the **difficult navigation** of GetThru's interface tedious, complicating the response selection process. [(2 mentions)](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1955986&qs=pros-and-cons#reviews) Users face frequent **functionality issues** with error messages and disorganized exports, impacting their overall experience with GetThru. [(2 mentions)](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1631496&qs=pros-and-cons#reviews) Users struggle with **navigation issues** , finding the interface cumbersome and the organization of features confusing. [(2 mentions)](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=2027699&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of GetThru ##### 1. Helpful Users value the **efficient customer support** of GetThru, enhancing their overall experience and usability of the platform. [ See 5 mentions ](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1631531&qs=pros-and-cons#reviews) See Related User Reviews ST S T. 5.0/5 "User-Friendly and Efficient Tool for Campaigns" What do you like about GetThru? I appreciate that GetThru is incredibly user-friendly and enables us to conduct a successful get-out-the-vote texting and calling campaign. The platfo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Makes communication with the community easy" What do you like about GetThru? GetThru listens to consumer feedback, and is always making innovative and useful updates! I've been thrilled with the "schedule mass send" features, a ##### 2. Ease of Use Users praise the **ease of use** of GetThru, finding it intuitive and effective for reaching their audience. [ See 4 mentions ](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1631454&qs=pros-and-cons#reviews) See Related User Reviews ST S T. 5.0/5 "User-Friendly and Efficient Tool for Campaigns" What do you like about GetThru? I appreciate that GetThru is incredibly user-friendly and enables us to conduct a successful get-out-the-vote texting and calling campaign. The platfo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Makes communication with the community easy" What do you like about GetThru? GetThru listens to consumer feedback, and is always making innovative and useful updates! I've been thrilled with the "schedule mass send" features, a ##### 3. Customer Support Users praise GetThru's **outstanding customer support** , highlighting the responsiveness and helpfulness of the live support team. [ See 3 mentions ](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1631396&qs=pros-and-cons#reviews) See Related User Reviews ST S T. 5.0/5 "User-Friendly and Efficient Tool for Campaigns" What do you like about GetThru? I appreciate that GetThru is incredibly user-friendly and enables us to conduct a successful get-out-the-vote texting and calling campaign. The platfo ![R C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "R C.") RC R C. Small-Business (50 or fewer emp.) 4.5/5 "GetThru Delivers" What do you like about GetThru? The GetThru tools definitely allowed us to amplify our message and connect with new communities we would not have been able to connect with. While the ##### 4. Efficiency Users value the **efficiency** of GetThru, streamlining their get-out-the-vote campaigns with ease and effectiveness. [ See 3 mentions ](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=2075552&qs=pros-and-cons#reviews) See Related User Reviews ST S T. 5.0/5 "User-Friendly and Efficient Tool for Campaigns" What do you like about GetThru? I appreciate that GetThru is incredibly user-friendly and enables us to conduct a successful get-out-the-vote texting and calling campaign. The platfo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Makes communication with the community easy" What do you like about GetThru? GetThru listens to consumer feedback, and is always making innovative and useful updates! I've been thrilled with the "schedule mass send" features, a ##### 5. Time-Saving Users laud GetThru for its **time-saving features** , streamlining campaigns with efficiency and user-friendly tools. [ See 3 mentions ](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=2075585&qs=pros-and-cons#reviews) See Related User Reviews ST S T. 5.0/5 "User-Friendly and Efficient Tool for Campaigns" What do you like about GetThru? I appreciate that GetThru is incredibly user-friendly and enables us to conduct a successful get-out-the-vote texting and calling campaign. The platfo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Makes communication with the community easy" What do you like about GetThru? GetThru listens to consumer feedback, and is always making innovative and useful updates! I've been thrilled with the "schedule mass send" features, a ### 5 Cons or Disadvantages of GetThru ##### 1. Learning Curve Users find the **steep learning curve** frustrating, especially for volunteers and seniors unfamiliar with technology. [ See 3 mentions ](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1631210&qs=pros-and-cons#reviews) See Related User Reviews JC Jacinda C. Mid-Market (51-1000 emp.) 3.5/5 "It has Improved" What do you dislike about GetThru? When dealing with volunteers and seniors it can be difficult to create an account. It is a 3-step process and I lost volunteers weekly because they wh KI Kim I. Small-Business (50 or fewer emp.) 5.0/5 "Most user-friendly peer to peer texting program" What do you dislike about GetThru? Rewording "campaigns" and "groups" it is al little confusing when learning how to set up a series of texts. Once you learn the process it doesn't matt ##### 2. Campaign Issues Users face **confusion and tech glitches** during campaign setup, impacting their initial experience with GetThru. [ See 2 mentions ](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1631190&qs=pros-and-cons#reviews) See Related User Reviews ![Javontae G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Javontae G.") JG Javontae G. Enterprise (\> 1000 emp.) 5.0/5 "Exceptional experience 5 stars" What do you dislike about GetThru? There were alot of error messages and tech glitches that took place basen upon the capacity of folks on one campaign or initiative at once. KI Kim I. Small-Business (50 or fewer emp.) 5.0/5 "Most user-friendly peer to peer texting program" What do you dislike about GetThru? Rewording "campaigns" and "groups" it is al little confusing when learning how to set up a series of texts. Once you learn the process it doesn't matt ##### 3. Difficult Navigation Users find the **difficult navigation** of GetThru's interface tedious, complicating the response selection process. [ See 2 mentions ](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1955986&qs=pros-and-cons#reviews) See Related User Reviews ![Samatha A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samatha A.") SA Samatha A. Small-Business (50 or fewer emp.) 5.0/5 "Mass texts for over 300+" What do you dislike about GetThru? The user interface for selecting responses was difficult to navigate, and there was no option to undo the action of removing from contact list number ![Elmer F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elmer F.") EF Elmer F. Small-Business (50 or fewer emp.) 5.0/5 "Love thru text and has made member outreach effective!" What do you dislike about GetThru? One issue I have with thru text is the that menu that houses survey and replies (and info) is tedious to navigate for no reason. These columns should ##### 4. Functionality Issues Users face frequent **functionality issues** with error messages and disorganized exports, impacting their overall experience with GetThru. [ See 2 mentions ](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=1631496&qs=pros-and-cons#reviews) See Related User Reviews ![Javontae G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Javontae G.") JG Javontae G. Enterprise (\> 1000 emp.) 5.0/5 "Exceptional experience 5 stars" What do you dislike about GetThru? There were alot of error messages and tech glitches that took place basen upon the capacity of folks on one campaign or initiative at once. RE Rachel E. Mid-Market (51-1000 emp.) 5.0/5 "Great System!" What do you dislike about GetThru? The exports are not he best when you are reviewing the conversations. it has every exchange on its own line, rather than grouping a converstaion toge ##### 5. Navigation Issues Users struggle with **navigation issues** , finding the interface cumbersome and the organization of features confusing. [ See 2 mentions ](https://www.g2.com/products/getthru/reviews?filters%5Bsentiment_snippet%5D=2027699&qs=pros-and-cons#reviews) See Related User Reviews ![Samatha A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samatha A.") SA Samatha A. Small-Business (50 or fewer emp.) 5.0/5 "Mass texts for over 300+" What do you dislike about GetThru? The user interface for selecting responses was difficult to navigate, and there was no option to undo the action of removing from contact list number ![Elmer F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elmer F.") EF Elmer F. Small-Business (50 or fewer emp.) 5.0/5 "Love thru text and has made member outreach effective!" What do you dislike about GetThru? One issue I have with thru text is the that menu that houses survey and replies (and info) is tedious to navigate for no reason. These columns should ## Top-Rated Alternatives [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ ![HighLevel](https://images.g2crowd.com/uploads/product/hd_favicon/1b1768590601b2f3e308578289b8c50d/highlevel.svg "HighLevel") HighLevel 4.6/5(651) ](https://www.g2.com/products/highlevel/reviews) [ View All Alternatives ](https://www.g2.com/products/getthru/competitors/alternatives) ![Everett W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Everett W.") EW Everett W. Office assistant Small-Business (50 or fewer emp.) 7/17/2024 "GetThru makes owning a business a breeze!" 5/5 What do you like best about GetThru? GetThru made my everyday tasks very simple. By using GetThru, I was able to effectivley communicate with team members as well as set goals to maximaize efficiency within the company. Review collected by and hosted on G2.com. What do you dislike about GetThru? The interface seems as though there may be issues for firsrt time users. General bugs and glicthes from time to time. Review collected by and hosted on G2.com. What problems is GetThru solving and how is that benefiting you? Internal communication within the company Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 9/19/2024 "Great for supporting non profits and political campaigns!" 5/5 What do you like best about GetThru? I love the interface. I've used other texting tools and thurtext is by far the best for user friendlieness. THe customer service has also been incredible. Review collected by and hosted on G2.com. What do you dislike about GetThru? There are certain limitations in around Use Case Registration that often delay our experience. Review collected by and hosted on G2.com. What problems is GetThru solving and how is that benefiting you? I can use this to reach thousands of voters about cnaiddates and issues Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Mid-Market (51-1000 emp.) 7/12/2024 "Easy communications platform" 5/5 What do you like best about GetThru? It is easy to setup multiple campaigns and manage them. It is easy to see the statistics from each campaign and download the responses. Review collected by and hosted on G2.com. What do you dislike about GetThru? I have no suggestion for improvement. It works. Review collected by and hosted on G2.com. What problems is GetThru solving and how is that benefiting you? We are able to reach out to students and provide assistance pro-actively. Review collected by and hosted on G2.com. Show More 9/19/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 9/19/2024 "Reliable and easy to use texting platform" 5/5 What do you like best about GetThru? It is a very stable platform that is easy to use. The Tech support is quick and helpful. Review collected by and hosted on G2.com. What do you dislike about GetThru? The registration process is a little cumbersome but managable. Review collected by and hosted on G2.com. What problems is GetThru solving and how is that benefiting you? We use GetThru for text fundraising. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Donna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donna M.") DM Donna M. Small-Business (50 or fewer emp.) 6/3/2024 "The best and easy to use for your volunteers" 5/5 What do you like best about GetThru? I have used a few other texting and phone banking apps. Get thru is the best for your volunteers. If a person cant understand hiw to use the app. They will not return the next time. This app is great for grassroot organizations and large ones. Review collected by and hosted on G2.com. What do you dislike about GetThru? Nothing, the app continues to become better over time. Im gratful l Vote Voiced has it in our tool box. Review collected by and hosted on G2.com. What problems is GetThru solving and how is that benefiting you? Opt out a great new auto opt out will save hours of our time Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Katie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie P.") KP Katie P. Marketing Operations Manager Marketing and Advertising Small-Business (50 or fewer emp.) 9/13/2023 "Great option for P2P texting campaigns" 4.5/5 What do you like best about GetThru? ThruText is very affordable and has great customer support, onboarding, and help docs available for users. I also love how easy it is to add new users with varying degrees of permissions -- it's nice that you can control how much access people have and that more than one person can set up and edit campaigns. Review collected by and hosted on G2.com. What do you dislike about GetThru? The UI could be a little bit buggy and they can be slow to adopt updates/new tech like adding MMS options. Overall no negatives big enough to make me consider not using ThruText. Pros definitely outweigh the cons. Review collected by and hosted on G2.com. What problems is GetThru solving and how is that benefiting you? Easy to use and also very afforable -- makes it easy for small businesses and nonprofits to afford to start SMS campaigns. Helped me quickly scale up an SMS program when starting to build a bigger digital program. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management) ##### Explore More [Which DNS security solution is best for preventing phishing and data exfiltration at the DNS layer before anything even hits the endpoint?](https://www.g2.com/discussions/which-dns-security-solution-is-best-for-preventing-phishing-and-data-exfiltration-at-the-dns-layer-before-anything-even-hits-the-endpoint)[What on-premise data integration tools work well with PostgreSQL, REST APIs and GIS systems for a data team with a heterogeneous source environment?](https://www.g2.com/discussions/what-on-premise-data-integration-tools-work-well-with-postgresql-rest-apis-and-gis-systems-for-a-data-team-with-a-heterogeneous-source-environment)[What is the best earned wage access software for a mid-size company that wants fast employee payouts without waiting for a full payroll cycle to close?](https://www.g2.com/discussions/what-is-the-best-earned-wage-access-software-for-a-mid-size-company-that-wants-fast-employee-payouts-without-waiting-for-a-full-payroll-cycle-to-close) [Best platforms for optimizing accounts payable workflows](https://www.g2.com/discussions/what-are-the-best-platforms-for-optimizing-accounts-payable-workflows)[Best field service management software for small business](https://www.g2.com/discussions/what-s-the-best-field-service-management-software-for-a-small-business)[Pros and Cons Details](https://www.g2.com/products/getthru/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)