Available on many platforms. Easy to use, especially for our less tech savvy customers. Nice desktop app that allows our customer to click for help. File sharing between client and ourselves is ver easy. Review collected by and hosted on G2.com.

Haven't found any yet that are major. Maybe a better way of grouping clients. Review collected by and hosted on G2.com.

Easy setup and seems to work at speed and good UI. Review collected by and hosted on G2.com.

Not really something specific yet. Will update if needed. Review collected by and hosted on G2.com.

The software is great for quick deployment from a large number of devices. As a technician for an electronics store, this solution greatly helped with setting up outlet devices. Installation is quick, with only one button press required to permanently install Getscreen on a given device. Review collected by and hosted on G2.com.

More customization when creating a custom setup program would be great - for example, setting if Getscreen should launch at startup or not. Additionally, the 2 permanent device limit can be quite limiting when using the free plan. Excess devices get removed after 2 weeks, which is enough for my use. Review collected by and hosted on G2.com.

I like that it is a web based simple setup feature rich solution. Review collected by and hosted on G2.com.

would like to be able to be able to have focus shift to a zoomed window of a program that is currently in focus when the remote desktop is a large screen Review collected by and hosted on G2.com.

It has a web interface, no need to install any app. Review collected by and hosted on G2.com.

Resources used on the client side are too big. Review collected by and hosted on G2.com.

Easy to implement and connect without any issue. Review collected by and hosted on G2.com.

Sleeping while using a lot and more often. Review collected by and hosted on G2.com.

Getscreen.me provides a seamless and efficient solution for instant client support, making it easy to connect without the usual lengthy remote access process. Using this platform, I can swiftly establish a secure connection with clients, allowing me to provide immediate and reliable support without any unnecessary delays. This quick and hassle-free accessibility enhances my efficiency as a support provider, ensuring that I am readily available to resolve any issues and offer prompt assistance, ultimately resulting in a smoother and more productive client experience. Review collected by and hosted on G2.com.

The version for connecting to iOS devices is currently unavailable. Would be ideal if this feature could be accessed. Review collected by and hosted on G2.com.

I have been using GetScreen for more than 2 years and love how easy and reliable it is, especially as my customers are not necessarily technically savvy. It is fully featured with a great dashboard that has allowed me to deliver great customer support to my customers. Review collected by and hosted on G2.com.

Unfortuantley the high permission restrictions of some operating systems can make starting a connection with a new customer a little difficult. Review collected by and hosted on G2.com.

I love the ability to log into several virtual workstations, jump in, and help clients by just sending them a link, and I love the "mobile" remote application which is hard to find and one that is good. Getscreen has not let me down. Review collected by and hosted on G2.com.

I have been using Getscreen for over 2yrs and the only thing I wish they would fix and the "ability" to bulk delete recorded screen captures. So that being said; there is rarely anything that I don't like about Getscreen. Review collected by and hosted on G2.com.

I know this app hashelp me to solve some familiar problems, my Mother is sick and she depends on me to everything. Thankyou for give -me to help her. Review collected by and hosted on G2.com.

Sometimes it takes a long time to respond to access, but it does what I need. Review collected by and hosted on G2.com.