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RK

Rafal K.

Product Owner

Small-Business (50 or fewer emp.)

4/28/2025

"GetResponse is a leader in the email marketing industry"

3.5/5

What do you like best about GetResponse?

GetResponse MAX is a tool for us that streamlines daily operations. The platform can enable effective management and segmentation of contact lists, which is crucial in the influencer industry. Thanks to automation, it is possible to save time on repetitive tasks, such as sending welcome messages and follow-ups. The form tools help in acquiring new contacts automatically, which expand the database. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I have to be honest – the beginnings were not the easiest. The vast array of functions and possibilities of GetResponse MAX is overwhelming at first. You need to dedicate a lot of time to learning and understanding all the options. Scheduling a meeting with support can sometimes be difficult, but when the consultation happens, it is helpful. The educational materials are good, but they require commitment and a lot of after-hours experimentation.

Another thing is the cost. GetResponse MAX is not the cheapest solution on the market. For smaller companies with limited resources, this can be a significant investment. Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

The possibility of automation. We can create complex paths that respond to our customers' behaviors in real-time. Dynamic content in emails, segmentation – all of this makes our messages more relevant.

Another advantage is the scalability of the platform. Often, as a company grows, marketing needs become increasingly complex. GetResponse MAX handles large amounts of data and contacts. There's no need to worry about whether the system can handle the load. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

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Hi there,

Thank you so much for your thoughtful and detailed review of GetResponse MAX! 🌟 We're thrilled to hear that the platform is helping you streamline your operations, especially with automation, segmentation, and contact growth in the influencer space. It's great to know you're seeing real benefits in both efficiency and scalability.

We also truly appreciate your honest feedback. We understand that the wide range of features can feel overwhelming at first, and we're actively working to improve the onboarding experience and make our educational resources even more accessible. Your note about support availability is also noted — we’re continually optimizing our processes to ensure timely assistance.

Your insights help us get better, and we're glad to be part of your journey as your marketing needs grow. If there’s ever anything we can do to support you further, don’t hesitate to reach out!

—Justyna

UP

Verified User in Publishing

Enterprise (> 1000 emp.)

2/5/2026

"Excellent for Streamlining Marketing Campaigns in One Place"

4.5/5

What do you like best about GetResponse?

It’s excellent for streamlining my marketing campaigns, and it brings everything together in one place, which makes the whole process quick and easy. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I don’t see any real downsides, but it could be helpful to add a simple, built-in design feature—something similar to Canva, but more streamlined—so users can create quick designs and drop them directly into their marketing campaigns without leaving the platform. Review collected by and hosted on G2.com.

CC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

1/5/2026

"All-in-One Platform with Outstanding Support and User-Friendly Tools"

5/5

What do you like best about GetResponse?

This is an all-in-one platform featuring a user-friendly drag-and-drop editor and AI tools for content creation. The excellent 24/7 live customer support also helps make complex marketing tasks much more accessible. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The product is quite expensive and comes with a learning curve. Additionally, certain features are only accessible through higher-tier plans. Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

Many businesses face challenges with repetitive manual tasks across different marketing channels. GetResponse tackles this issue by offering a robust marketing automation builder, which features intuitive visual, drag-and-drop workflows. This tool enables users to automate email sequences, nurture leads, and enhance customer engagement, all triggered by user behavior. Review collected by and hosted on G2.com.

RM

Ros M.

CEO Owner

Small-Business (50 or fewer emp.)

7/23/2025

"Fantastic support"

4.5/5

What do you like best about GetResponse?

There's lots of ways to learn how to use GetResponse. The videos are clear and engaging and show how easy it is to use. When I needed support, it was very easy to get in touch with an agent. The personal touch was fantastic, even creating little videos for me to specifically show me how to do what I couldn't work out. Was not expecting that! A really great way to welcome newbies like me. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Not found anything yet but I'm still learning. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

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Thank you so much for your kind words and thoughtful feedback! 😊 We're thrilled to hear that the learning resources and support team have made your experience with GetResponse smooth and enjoyable — especially as you're just starting out.

The fact that our personalized video support helped you overcome a challenge is exactly the kind of experience we aim to deliver. 🙌

We’re excited to be part of your journey as you build landing pages and grow your agency skills — and if any questions come up along the way, we’re always here to help. Thanks again for choosing GetResponse! 💙

— Justyna

MD

Marta D.

marketing specialist

Small-Business (50 or fewer emp.)

10/1/2025

"Getreponse is a great e-marketing tool!"

5/5

What do you like best about GetResponse?

A very good platform for creating professional newsletters.

A large number of tools that allow you to optimize campaign results.

Professional service at any time of day!

I've used many email platforms, but this one is the best. I recommend it! Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

At the moment I like everything, so I recommend this platform Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

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Thanks so much for leaving us this review 💙 We're delighted that you're happy with the product and that your campaigns are running smoothly!

WY

wang y.

Freelancer

Small-Business (50 or fewer emp.)

9/18/2025

"Great Experience with GetResponse"

5/5

What do you like best about GetResponse?

The platform is very easy to use, even for beginners, and the email automation tools save me a lot of time.I really like the customer support team — they’re quick, helpful, and always provide clear solutions. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The pricing can feel a little high once your contact list starts to grow. Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

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So good to hear! Thank you for letting us know you're happy with the platform and our support team - it's a huge help.

BC

Brandi C.

Customer Retention Manager

Small-Business (50 or fewer emp.)

6/10/2025

"This Software is absolutely LIFE CHANGING!"

5/5

What do you like best about GetResponse?

I love that GetResponse is literally a one stop shop with everything you could ever need to launch a successful business. Its super user friendly and easy to use. I went from a beginner to a novice and a little over a day. It combines the most essential functions you need to grow your business and the support is amazing! Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The options for adding a blog to the website is not as extensive as the rest of the platform, but It has enough value to still love the features it does include. Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

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Thank you so much for your incredible review — we’re absolutely thrilled to hear that GetResponse has been life changing for you! 🌟

We’re proud to be your all-in-one platform and love that you found it intuitive and empowering, especially as you grew from beginner to novice so quickly. Our mission is to make launching and growing a business simple, and it’s fantastic to know the tools and support have made that possible for you.

We also appreciate your thoughtful feedback on the blog feature — it’s insight like this that helps us improve. While it may not yet match the depth of some other areas, we’re always looking at ways to enhance every part of the platform.

Thanks again for choosing GetResponse. We're honored to be part of your journey and can’t wait to see what you achieve next!

— Justyna💙

DW

Dawid W.

12/29/2025

"Effortless Mass Emailing with Clean Interface"

4.5/5

What do you like best about GetResponse?

I like GetResponse for its clean interface and strong performance. It's easy to navigate the software, which makes sending emails efficient. I also appreciate its Polish origin. Everything works perfectly, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Nothing Review collected by and hosted on G2.com.

JR

Jose Antonio R.

Editor

Small-Business (50 or fewer emp.)

9/16/2025

"Comment about GetResponse"

4.5/5

What do you like best about GetResponse?

I discovered GetResponse several years ago and it seems to me to be a very comprehensive platform for everything required in digital marketing. Their support is very convenient when it comes to resolving difficulties. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I consider it useful, and like everything, nothing is perfect but GetResponse strives to be better every day. Review collected by and hosted on G2.com.

Response from Jack Ramsay of GetResponse

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Great to hear you're enjoying the platform! And thanks so much for taking the time to leave us the review.

AV

Aman V.

Logo Animator

Small-Business (50 or fewer emp.)

12/16/2025

"User-Friendly Interface and Seamless Experience"

4.5/5

What do you like best about GetResponse?

I appreciate the user interface and user experience of GetResponse. It is very user-friendly, with options that are easy to access and navigation that feels straightforward. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The pricing is a bit high compared to other email marketing options. Review collected by and hosted on G2.com.