Their customer service team is excellent—very efficient and responsive. Review collected by and hosted on G2.com.

Their tech team sometimes tries to shift the blame for an error onto the customer. Review collected by and hosted on G2.com.

All-in-one marketing platform – It combines email marketing, automation, landing pages, webinars, forms, and CRM-style features in one tool, which reduces the need for multiple platforms.

Powerful automation workflows – The visual automation builder is intuitive and allows for advanced, behavior-based campaigns (tags, triggers, scoring), even for non-technical users.

Strong email deliverability – GetResponse has a solid reputation for inbox placement, which is critical for campaign performance.

Easy-to-use email and landing page builders – Drag-and-drop editors with ready-made templates make it quick to launch campaigns without design skills.

Built-in webinars – A standout feature compared to many competitors, useful for lead generation, onboarding, and product demos without extra software.

Good analytics and reporting – Clear insights into open rates, clicks, conversions, and automation performance help optimize campaigns effectively.

Scales well for growing businesses – Suitable for small teams but capable enough for more complex marketing needs as a business grows. Review collected by and hosted on G2.com.

1.Pricing can get high as you grow

The cost increases significantly when you need more contacts or want higher-tier features like automation, webinars, or advanced analytics.

2. Learning curve for advanced features

While basic email campaigns are easy to set up, some of the more powerful automation and segmentation tools take time to master.

3. Interface feels a bit dated in places

Some users find the UI less modern and fluid compared with newer platforms, which can make navigation feel clunky.

4. Split testing limitations

A/B testing isn’t as robust as some competitors — for instance, it might lack multivariate testing or deeper experimental controls.

5. Support quality varies

Some users report that support responsiveness and expertise can vary depending on time of day or plan tier. Review collected by and hosted on G2.com.

The drag and drop builder makes it easy to create well designed emails and the audience segmentation tools lets us target specific customer groups and it’s been a reliable platform for managing campaign newsletters and customer onboarding journey. Review collected by and hosted on G2.com.

We have not experienced any bugs or glitches while using this platform all the email marketing features are well developed. Review collected by and hosted on G2.com.

The intuitive email builder makes it easy to create emails and the integration with our social media platforms was seamless making it easy to automate multichannel campaign delivery. Review collected by and hosted on G2.com.

I have a very good experience with the platform and it has a lot of great features to do email marketing so no cons to mention. Review collected by and hosted on G2.com.

The platform is user-friendly, campaign templates are flexible, and it simplifies creating, sending and tracking emails all in one place. The segmentation feature helps manage the contacts based on their behavior. Review collected by and hosted on G2.com.

I can’t think of any cons the platform performs very well from email creation, testing, sending and statistics. Review collected by and hosted on G2.com.

The email editor is simple and uses drag-and-drop, so it is easy to design newsletters even without technical skills. There are also many templates that help save time when creating campaigns. Review collected by and hosted on G2.com.

Some advanced automation features may take time to learn for beginners. Review collected by and hosted on G2.com.

I like GetResponse for its easy drag and drop feature, which makes email marketing straightforward. It allows us to easily create engaging and informational email campaigns by adding pictures and videos, instead of sending boring emails. The initial setup was super easy and basic, which was a plus. Review collected by and hosted on G2.com.

Nothing really Review collected by and hosted on G2.com.

It is highly user friendly just by drag-and-drop email building becomes fast and accurate. It allows us generate thousand different emails templates in seconds.

It also have seamless analytic and reporting dashboard that keeps us updated on maters marketing and campaign in all channels.

Mobile capability and integration makes it more seamless for us. Review collected by and hosted on G2.com.

I do not have any issues with this tool. It has been seamless for us. Review collected by and hosted on G2.com.

ease of use

very good customer support

ai generated templates Review collected by and hosted on G2.com.

difficulity to switch account owner

only one person can Access invioces Review collected by and hosted on G2.com.

GetResponse makes email marketing very easy for us. The automation workflows are clean and intuitive, so it’s simple to set up sequences without feeling overwhelmed. I also like how landing pages, pop-ups, and email campaigns are all in one place, which helps us save time and keeps everything connected. The deliverability we are getting is just great. Review collected by and hosted on G2.com.

GetResponse is a great email tool, but I feel there are times when the reports feel less in-depth. Also, I felt that many times, customisation options in the templates were limited. The pricing is on the high end, as the email list increases. Review collected by and hosted on G2.com.