--- title: GetResponse Reviews meta\_title: 'GetResponse Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1140 reviews by the users' company size, role or industry to find out how GetResponse works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 1140 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### GetResponse Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **user-friendly interface** of GetResponse, making complex tasks simple with intuitive design and support. [(59 mentions)](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1589703&qs=pros-and-cons#reviews) Users commend the **fast and friendly customer support** of GetResponse, enhancing their overall experience and satisfaction. [(58 mentions)](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1589889&qs=pros-and-cons#reviews) Users value the **user-friendly interface** and comprehensive tools of GetResponse, enhancing their email marketing experience. [(39 mentions)](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1588108&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of GetResponse, enabling fast and accurate email creation with powerful analytics. [(34 mentions)](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1591652&qs=pros-and-cons#reviews) Users highlight the **user-friendly interface** of GetResponse, making email building fast and efficient with drag-and-drop features. [(32 mentions)](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1591351&qs=pros-and-cons#reviews) Users experience a **steep learning curve** with GetResponse, particularly in mastering automations and integrations. [(20 mentions)](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1588285&qs=pros-and-cons#reviews) Users find the **pricing of GetResponse expensive** compared to other email marketing options and seek more cost-effective solutions. [(16 mentions)](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1591190&qs=pros-and-cons#reviews) Users mention the need for a **missing design feature** to enhance quick creation of marketing materials within GetResponse. [(16 mentions)](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1590915&qs=pros-and-cons#reviews) Users note **limited features** in GetResponse, wishing for more integrated design tools and robust testing options. [(14 mentions)](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1590809&qs=pros-and-cons#reviews) Users find the **pricing issues** of GetResponse high compared to competitors, especially for additional automation features. [(13 mentions)](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1590166&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of GetResponse ##### 1. Ease of Use Users love the **user-friendly interface** of GetResponse, making complex tasks simple with intuitive design and support. [ See 59 mentions ](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1589703&qs=pros-and-cons#reviews) See Related User Reviews ER Ethan R. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Marketing Solution with Room for Improvement" What do you like about GetResponse? I use GetResponse for email marketing, marketing automation, landing page creation, lead generation, and ecommerce marketing. It helps me run campaign ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Streamlining Marketing Campaigns in One Place" What do you like about GetResponse? It’s excellent for streamlining my marketing campaigns, and it brings everything together in one place, which makes the whole process quick and easy. ##### 2. Customer Support Users commend the **fast and friendly customer support** of GetResponse, enhancing their overall experience and satisfaction. [ See 58 mentions ](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1589889&qs=pros-and-cons#reviews) See Related User Reviews ER Ethan R. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Marketing Solution with Room for Improvement" What do you like about GetResponse? I use GetResponse for email marketing, marketing automation, landing page creation, lead generation, and ecommerce marketing. It helps me run campaign ![Sergiu N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergiu N.") SN Sergiu N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Marketing Platform with Powerful Automation and Built-In Webinars" What do you like about GetResponse? All-in-one marketing platform – It combines email marketing, automation, landing pages, webinars, forms, and CRM-style features in one tool, which red ##### 3. Helpful Users value the **user-friendly interface** and comprehensive tools of GetResponse, enhancing their email marketing experience. [ See 39 mentions ](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1588108&qs=pros-and-cons#reviews) See Related User Reviews ER Ethan R. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Marketing Solution with Room for Improvement" What do you like about GetResponse? I use GetResponse for email marketing, marketing automation, landing page creation, lead generation, and ecommerce marketing. It helps me run campaign ![Sergiu N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergiu N.") SN Sergiu N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Marketing Platform with Powerful Automation and Built-In Webinars" What do you like about GetResponse? All-in-one marketing platform – It combines email marketing, automation, landing pages, webinars, forms, and CRM-style features in one tool, which red ##### 4. Features Users appreciate the **user-friendly interface** of GetResponse, enabling fast and accurate email creation with powerful analytics. [ See 34 mentions ](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1591652&qs=pros-and-cons#reviews) See Related User Reviews ER Ethan R. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Marketing Solution with Room for Improvement" What do you like about GetResponse? I use GetResponse for email marketing, marketing automation, landing page creation, lead generation, and ecommerce marketing. It helps me run campaign ![Sergiu N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergiu N.") SN Sergiu N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Marketing Platform with Powerful Automation and Built-In Webinars" What do you like about GetResponse? All-in-one marketing platform – It combines email marketing, automation, landing pages, webinars, forms, and CRM-style features in one tool, which red ##### 5. Email Marketing Users highlight the **user-friendly interface** of GetResponse, making email building fast and efficient with drag-and-drop features. [ See 32 mentions ](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1591351&qs=pros-and-cons#reviews) See Related User Reviews ER Ethan R. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Marketing Solution with Room for Improvement" What do you like about GetResponse? I use GetResponse for email marketing, marketing automation, landing page creation, lead generation, and ecommerce marketing. It helps me run campaign ![Sergiu N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergiu N.") SN Sergiu N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Marketing Platform with Powerful Automation and Built-In Webinars" What do you like about GetResponse? All-in-one marketing platform – It combines email marketing, automation, landing pages, webinars, forms, and CRM-style features in one tool, which red ### 5 Cons or Disadvantages of GetResponse ##### 1. Learning Curve Users experience a **steep learning curve** with GetResponse, particularly in mastering automations and integrations. [ See 20 mentions ](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1588285&qs=pros-and-cons#reviews) See Related User Reviews ![Sergiu N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergiu N.") SN Sergiu N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Marketing Platform with Powerful Automation and Built-In Webinars" What do you dislike about GetResponse? 1.Pricing can get high as you grow The cost increases significantly when you need more contacts or want higher-tier features like automation, webinar ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Platform with Outstanding Support and User-Friendly Tools" What do you dislike about GetResponse? The product is quite expensive and comes with a learning curve. Additionally, certain features are only accessible through higher-tier plans. ##### 2. Expensive Users find the **pricing of GetResponse expensive** compared to other email marketing options and seek more cost-effective solutions. [ See 16 mentions ](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1591190&qs=pros-and-cons#reviews) See Related User Reviews ER Ethan R. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Marketing Solution with Room for Improvement" What do you dislike about GetResponse? A few areas could be better: Some advanced automation features are less flexible compared to other tools. The reporting dashboard could be more intuit ![Sergiu N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergiu N.") SN Sergiu N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Marketing Platform with Powerful Automation and Built-In Webinars" What do you dislike about GetResponse? 1.Pricing can get high as you grow The cost increases significantly when you need more contacts or want higher-tier features like automation, webinar ##### 3. Missing Features Users mention the need for a **missing design feature** to enhance quick creation of marketing materials within GetResponse. [ See 16 mentions ](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1590915&qs=pros-and-cons#reviews) See Related User Reviews ER Ethan R. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Marketing Solution with Room for Improvement" What do you dislike about GetResponse? A few areas could be better: Some advanced automation features are less flexible compared to other tools. The reporting dashboard could be more intuit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Streamlining Marketing Campaigns in One Place" What do you dislike about GetResponse? I don’t see any real downsides, but it could be helpful to add a simple, built-in design feature—something similar to Canva, but more streamlined—so u ##### 4. Limited Features Users note **limited features** in GetResponse, wishing for more integrated design tools and robust testing options. [ See 14 mentions ](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1590809&qs=pros-and-cons#reviews) See Related User Reviews ER Ethan R. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Marketing Solution with Room for Improvement" What do you dislike about GetResponse? A few areas could be better: Some advanced automation features are less flexible compared to other tools. The reporting dashboard could be more intuit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Streamlining Marketing Campaigns in One Place" What do you dislike about GetResponse? I don’t see any real downsides, but it could be helpful to add a simple, built-in design feature—something similar to Canva, but more streamlined—so u ##### 5. Pricing Issues Users find the **pricing issues** of GetResponse high compared to competitors, especially for additional automation features. [ See 13 mentions ](https://www.g2.com/products/getresponse/reviews?filters%5Bsentiment_snippet%5D=1590166&qs=pros-and-cons#reviews) See Related User Reviews ![Sergiu N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergiu N.") SN Sergiu N. Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Marketing Platform with Powerful Automation and Built-In Webinars" What do you dislike about GetResponse? 1.Pricing can get high as you grow The cost increases significantly when you need more contacts or want higher-tier features like automation, webinar ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 5.0/5 "All-in-One Platform with Outstanding Support and User-Friendly Tools" What do you dislike about GetResponse? The product is quite expensive and comes with a learning curve. Additionally, certain features are only accessible through higher-tier plans. ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 7/8/2026 "Simple, User-Friendly System That Just Works" 5/5 What do you like best about GetResponse? The system is very simple and user-friendly. Review collected by and hosted on G2.com. What do you dislike about GetResponse? Lack of personalization in test email campaigns. Review collected by and hosted on G2.com. What problems is GetResponse solving and how is that benefiting you? Quick and direct contact with donors and supporters. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite VK Vikas K. Marketing Research Mid-Market (51-1000 emp.) 12/15/2025 "Fast, Reliable, and Perfect for Managing Multiple Client Campaigns" 4.5/5 What do you like best about GetResponse? As someone who manages email marketing for several clients, I find the drag-and-drop builder to be a real lifesaver. It allows me to quickly create branded templates without needing to consult a designer each time. The workflows are also very intuitive, enabling me to set up onboarding sequences, product reminders, and nurturing campaigns within minutes. The analytics are straightforward and make it easy for me to compare performance across different clients. Review collected by and hosted on G2.com. What do you dislike about GetResponse? Nothing major so far. Some template customisation options feel limited at times, but it’s not a dealbreaker. Review collected by and hosted on G2.com. What problems is GetResponse solving and how is that benefiting you? It saves me hours of manual work by simplifying email creation and automating repetitive tasks. My clients get more consistent and higher-quality email campaigns, and I’m able to manage multiple accounts more efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JM Jean Philibert M. Founder & President Small-Business (50 or fewer emp.) 7/18/2025 "“Excellent guidance, seamless transition to my institutional account”" 5/5 What do you like best about GetResponse? What I like most is the quality of the human support. I recently needed to migrate from a Gmail account to a professional domain for my educational project, Mandala Mastery Workshops México. The process could have been confusing, but Peter from the support team provided clear and patient guidance. Within minutes, I confirmed my new email and started fresh with confidence. I also appreciate the platform’s ease of use and its clean interface, which is ideal for launching mailing campaigns with structure and visual coherence. Review collected by and hosted on G2.com. What do you dislike about GetResponse? The only aspect that felt slightly confusing was the transition process between accounts. At first, I wasn’t sure if my institutional address had duplicated my workspace or replaced it. A bit more clarity during the switch would have helped. However, thanks to support, it was resolved quickly. Other than that, everything else has been smooth and intuitive. Review collected by and hosted on G2.com. What problems is GetResponse solving and how is that benefiting you? GetResponse helps me solve the challenge of professionalizing communication while maintaining a human and artistic touch. I no longer depend on fragmented tools — instead, I have a centralized space to manage audiences, deliver personalized content, and follow up with participants and institutions in a structured, responsive, and elegant way. Review collected by and hosted on G2.com. Show More Response from Justyna Sidor of GetResponse [Editedit](https://www.g2.com/survey_responses/getresponse-review-11410536/official_response/edit) Thank you so much for sharing your thoughtful feedback! 🌟 We’re thrilled to hear how GetResponse has helped you seamlessly transition to a professional domain and bring structure and elegance to your communication for Mandala Mastery Workshops México. It’s especially rewarding to know that Peter’s clear and patient support made the migration process smooth and gave you the confidence to move forward. We’ll be sure to pass along your kind words to him! We also appreciate your constructive note about the account transition process — your input helps us improve clarity for others going through similar changes. We’re excited to continue supporting your inspiring educational and artistic work, and we’re always here if you need a hand along the way. Wishing you much success with your campaigns! — Justyna Current UserValidated ReviewerIncentivizedSource: Seller invite ![Laetitia H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laetitia H.") LH Laetitia H. Global Digital Project Lead - Emailing Activation Enterprise (\> 1000 emp.) 7/16/2025 "An effective all in one solution for marketing automation" 5/5 What do you like best about GetResponse? What I really appreciate about GetResponse MAX is how it brings everything together in one place — especially when managing multiple campaigns across different markets, as I do. The platform is intuitive, flexible, and robust enough to handle complex requirements without becoming overwhelming. I also genuinely value the support team — they’re quick to respond, easy to work with, and it’s always a pleasure collaborating with them. Review collected by and hosted on G2.com. What do you dislike about GetResponse? There’s a lot to like, especially given the complexity of pharma communication. That said, one area that could be improved is the alignment with industry-specific compliance needs — for example, tighter integration with CRM platforms like Veeva or more built-in support for consent and opt-out tracking across multiple systems. These are niche requirements, of course, and the team has been very responsive when we’ve needed to find workarounds or custom setups. Review collected by and hosted on G2.com. What problems is GetResponse solving and how is that benefiting you? GetResponse MAX helps us streamline omnichannel communication across markets while staying compliant. It simplifies segmentation, consent management, and automation, saving time and ensuring consistent, tailored engagement with our audience. Review collected by and hosted on G2.com. Show More Response from Justyna Sidor of GetResponse [Editedit](https://www.g2.com/survey_responses/getresponse-review-11400803/official_response/edit) Thank you for the fantastic review and for sharing how GetResponse MAX supports your multi-market campaigns! We’re so glad to hear the platform’s flexibility and ease of use are helping you manage complexity without the overwhelm. Your feedback around industry-specific compliance and CRM integrations like Veeva is incredibly valuable — and you're right, these are important considerations in pharma marketing. We’re glad our team could support you with tailored solutions, and we’ll keep your suggestions in mind as we continue to improve. Thanks again for your trust and partnership — we’re always here to help! — Justyna Current UserValidated ReviewerSource: Organic ![Ajay T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay T.") AT Ajay T. Senior SME Small-Business (50 or fewer emp.) 9/10/2025 "All-in-one email marketing and automation platform that scales well." 5/5 What do you like best about GetResponse? The platform is very intuitive and easy to set up, even for large-scale campaigns. The automation builder is powerful, and the segmentation tools make targeting audiences simple and effective. I especially appreciate the strong deliverability rates and the ability to integrate with multiple CRM and e-commerce systems. Review collected by and hosted on G2.com. What do you dislike about GetResponse? It can be a little expensive to smaller teams and some of the more advanced automation functions have a learning curve. Although integrations are robust, some niche platforms still need to be worked around or a specific API connection. The reporting dashboard might also be somehow more customizable to be analyzed more profoundly. Review collected by and hosted on G2.com. What problems is GetResponse solving and how is that benefiting you? GetResponse MAX helps centralize our marketing operations into one platform, removing the need to manage multiple disconnected tools. It solves the problem of fragmented customer communication by providing automation, segmentation, and multichannel outreach in a single system. This makes campaign management more efficient, saves time for our team, and ensures we deliver consistent, personalized messaging across email, SMS, and web. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 9/12/2025 "Amazing support, great software, good prices." 4.5/5 What do you like best about GetResponse? GetResponse has been amazing for our business. The implementation & integration is really easy and there are tons of tutorials which help you set everything up. We use it on a day to day basis for our email marketing. All features that we need are covered and the prices are the cheapest we could find. Customer Support is great too. They even send you hand-made video recordings if you have a specific question about a feature that isn't explained elsewhere. Review collected by and hosted on G2.com. What do you dislike about GetResponse? Some things were a bit difficult to understand at first (like the fact that if you add contacts via API you need to make sure to add them to the autoresponder list seperately, otherwise the Auto Responder won't work), but that was mainly our own mistake and was easily fixed by their support team. Review collected by and hosted on G2.com. What problems is GetResponse solving and how is that benefiting you? Sending emails to my customers after purchasing & email marketing. Review collected by and hosted on G2.com. Show More Response from Jack Ramsay of GetResponse [Editedit](https://www.g2.com/survey_responses/getresponse-review-11673381/official_response/edit) It makes our day reading reviews like this 💙 Thanks so much for taking the time to let us know you enjoy the tool, and long may it continue! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Stéphanie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stéphanie B.") SB Stéphanie B. CEO Yoga online business Small-Business (50 or fewer emp.) 6/14/2025 "Very happy with the support team" 5/5 What do you like best about GetResponse? I love the way I was helped today with several problems that were driving me crazy. I was pleased that I could be listened to and helped with videos that made things much easier. Many thanks for your effective attention :) Review collected by and hosted on G2.com. What do you dislike about GetResponse? The system is not very intuitive; it would be very useful to provide a list of steps to follow if we want to perform specific actions. For example: to create a newsletter, you need to follow these steps, or to connect GetResponse with your landing page. I don't know, it's just an idea :) Blessings Review collected by and hosted on G2.com. What problems is GetResponse solving and how is that benefiting you? I couldn't connect get response with my landing page and the confirmation message was in another language, the help I received was immensely useful. I was scared because my English isn't perfect, but I was able to communicate with Adam, he was patient and sent me videos with the modus operandi to solve all my problems, so I was very happy and recommended him to my training colleagues who are learning to automate. Review collected by and hosted on G2.com. Show More Response from Justyna Sidor of GetResponse [Editedit](https://www.g2.com/survey_responses/getresponse-review-11296078/official_response/edit) Thank you for your kind words! We’re so glad to hear that you had a positive experience with our support team—and especially that Adam was able to help you feel heard, supported, and guided through the process. It’s fantastic to know that the personalized help and tutorial videos made a real difference for you! We also really appreciate your suggestion about adding clearer step-by-step guides for key actions like creating newsletters or connecting landing pages. That’s excellent feedback, and we’re passing it along to our product and education teams—making the platform more intuitive is always a top priority for us. It’s wonderful to have you in the GetResponse community, and we’re truly grateful you’ve recommended us to your fellow learners. If you ever need anything else, we’re just a message away. ¡Gracias nuevamente y muchos éxitos con tu automatización! Justyna Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Performing Arts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Performing Arts") AP Verified User in Performing Arts Small-Business (50 or fewer emp.) 8/19/2025 "What an incredible customer support team!" 5/5 What do you like best about GetResponse? I run a 27-year-old company, and despite many attempts over the years, I never managed to fully commit to a mass mailing/email marketing platform. Relying on organic, individual emails slowed down our business significantly—and worse, some messages were flagged as spam for no valid reason. Recently, I decided to test several email marketing programmes. While some looked appealing and were cheaper, I quickly and almost effortlessly adapted to GetResponse—which honestly surprised me. That ease of adoption is a testament to the platform’s design: everything is built to be intuitive and user-friendly. There’s also a wealth of information available, so you can grow as advanced as you like, yet the system remains straightforward and accessible. I’ve come to truly respect the company—not only for how they run their business, but also for how they explain, guide, and support customers through webinars and resources. The customer support team is outstanding. I received lightning-fast, clear, and complete responses to my questions. On one occasion, they even recorded a custom video during a live chat to resolve my issue instantly. That level of service is extraordinary. Having trained hundreds of people in complaint handling and communication myself, I can confidently say their support sets a benchmark in the industry. The only way it could get better would be if someone from GetResponse visited me in person with their laptop! Before committing, I tried another competitor for comparison. But after struggling with a clunkier process, I quickly realised I had already found the right solution with GetResponse. Review collected by and hosted on G2.com. What do you dislike about GetResponse? Nothing! Everything has been fine so far. Review collected by and hosted on G2.com. What problems is GetResponse solving and how is that benefiting you? Email marketing, analysis and reporting Review collected by and hosted on G2.com. Show More Response from Jack Ramsay of GetResponse [Editedit](https://www.g2.com/survey_responses/getresponse-review-11569283/official_response/edit) Wow, what a lovely review to receive! Thank you for sharing this with us, and we're of course thrilled that you're enjoying the platform and getting the most out of it. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cetiri T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cetiri T.") CT Cetiri T. Marketing Specialist Small-Business (50 or fewer emp.) 4/16/2026 "Carefully Regulated Communication with Business Contacts" 4/5 What do you like best about GetResponse? Carefully regulated communication with business contacts Review collected by and hosted on G2.com. What do you dislike about GetResponse? Limited number of campaigns on free and minumum packages Review collected by and hosted on G2.com. What problems is GetResponse solving and how is that benefiting you? Better delivery of campaigns Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Henry Smith M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henry Smith M.") HM Henry Smith M. business owner Small-Business (50 or fewer emp.) 12/23/2025 "a very handy tool to have" 5/5 What do you like best about GetResponse? Sold and Stable platform to use, would recommend Review collected by and hosted on G2.com. What do you dislike about GetResponse? wish they had better customization for fields on forms like first name and last name Review collected by and hosted on G2.com. What problems is GetResponse solving and how is that benefiting you? collecting names and email addresses from website and sales funnel sign up process Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Top-Rated Alternatives [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Dotdigital](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dotdigital") Dotdigital 4.4/5(1,235) ](https://www.g2.com/products/dotdigital/reviews) [ ![Agentforce Marketing (formerly Salesforce Marketing Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Marketing (formerly Salesforce Marketing Cloud)") Agentforce Marketing (formerly Salesforce Marketing Cloud) 4/5(4,629) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/getresponse/competitors/alternatives) ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat)[Website Builder](https://www.g2.com/categories/website-builder)[SMS Marketing](https://www.g2.com/categories/sms-marketing) [Live Chat](https://www.g2.com/categories/live-chat)[Website Builder](https://www.g2.com/categories/website-builder)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Landing Page Builders](https://www.g2.com/categories/landing-page-builders)[Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Email Marketing](https://www.g2.com/categories/email-marketing)[Email Template Builder](https://www.g2.com/categories/email-template-builder)[E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email)[Push Notification](https://www.g2.com/categories/push-notification)[Webinar](https://www.g2.com/categories/webinar)[Course Authoring](https://www.g2.com/categories/course-authoring) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which database DevOps software tools simplify dependency management between database changes?](https://www.g2.com/discussions/which-database-devops-software-tools-simplify-dependency-management-between-database-changes)[What commenting systems are highest rated for newsrooms seeking turnkey community engagement with strong onboarding support?](https://www.g2.com/discussions/what-commenting-systems-are-highest-rated-for-newsrooms-seeking-turnkey-community-engagement-with-strong-onboarding-support%20)[What purchasing software is genuinely easy to adopt for teams with no technical background who just need a clean approval workflow?](https://www.g2.com/discussions/what-purchasing-software-is-genuinely-easy-to-adopt-for-teams-with-no-technical-background-who-just-need-a-clean-approval-workflow) [Which audio engine platforms have the best user reviews for ease of adoption and quick time to value?](https://www.g2.com/discussions/which-audio-engine-platforms-have-the-best-user-reviews-for-ease-of-adoption-and-quick-time-to-value)[Best desktop solutions for managing sales performance](https://www.g2.com/discussions/best-desktop-solutions-for-managing-sales-performance)[Pros and Cons Details](https://www.g2.com/products/getresponse/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)