Galaxy Digital's Get Connected platform is truly bringing our community together around volunteerism and creating a dynamic online volunteer community. Not only do our our partner organizations have an easy-to-use source for recruiting and managing volunteers, the site's features encourages organizations to be more thoughtful about volunteerism and to institute best practices. Review collected by and hosted on G2.com.

From our standpoint, there are no downsides to utilizing Galaxy Digital's Get Connected platform. The software is an investment, but we feel that the return on investment is there in the results we are seeing. We still have more volunteers looking to volunteer compared to the needs/opportunities available. So, we are constantly trying to build volunteer capacity and request projects for teams and groups. Review collected by and hosted on G2.com.

Galaxy Digital allows those who are not tech-savvy to easily edit and customize pages. For example, I change the "spotlights" on the front page weekly and it takes me very few minutes to do so. Also if I have a question or concern- galaxy digital's customer service team gets back to me that day or the next. For example, if you need a custom report- the team will set up a time to call you to make sure it is correct. Review collected by and hosted on G2.com.

The only improvement I would make is that the kiosk isn't super user-friendly (The return to start button is right next to the check-in button), however, it is a new feature so upgrades I can assume are coming soon. Review collected by and hosted on G2.com.

Galaxy is very responsive. Anytime I have a question or challenge they are quick to respond. The system is user-friendly for the basics and you can get more involved with details. The staff are knowledgeable and great to work with. They are always coming out with new ideas. Review collected by and hosted on G2.com.

There are sometimes things that I wish it did, so I do a few workarounds, but Galaxy is always willing to put those things on one of their enhancement lists if it might make sense for others. It's a great recruiting tool, would like some more features around the keeping track of volunteer information (ie paperwork completed, etc). Review collected by and hosted on G2.com.

Galaxy Digital is a tremendous partner in the volunteer management arena. Their platform provides a perfect blend between ease of use for the end user and backend information for the provider. I've been involved with launching Galaxy Digital at three organizations and all three have benefited greatly from the platform. Review collected by and hosted on G2.com.

As with all technology, trends change and needs arise rapidly, but Galaxy Digital is adapting at a pretty impressive pace. Our society (each of us included) wants improvements and upgrades immediately, but that isn't always possible. Review collected by and hosted on G2.com.

Galaxy Digital is the backbone of our volunteer center and makes connecting community members with volunteer positions easy. Their customer service is also incredible - the staff there is responsive and ready to help! Review collected by and hosted on G2.com.

Some of the reports could use some tweaking. I find myself exporting raw data a lot of times and manipulating it in excel to get the information I need. Review collected by and hosted on G2.com.

As an agency, GD allows you to perform all of your volunteer-related tasks from one central hub. Review collected by and hosted on G2.com.

No issues with the platform itself. Our biggest hurdle right now (as a site manager) is to "sell" the platform to members of the community. Review collected by and hosted on G2.com.

I love how easy it is to communicate with my volunteers and get them plugged into our organization. It has allowed us to streamline the process of getting volunteers involved within The Dream Center and keeping them plugged in. I also love how it tracks volunteer hours and keeps a record of them. It is more user friendly than any other software that our organization researched. Review collected by and hosted on G2.com.

It's a struggle to get older volunteers to sign up since technology can be intimidating for some. It is also difficult to get people to respond to needs within the organization. Some of our volunteers are skeptical of this program given their age, so it has been hard to get them to understand how the software works and how user friendly it actually is. Review collected by and hosted on G2.com.

I like how they never seem to stop trying to improve their product and how they not only listen to the feedback their customers give them, but encourage it over and over again. They don't just settle with their product. They truly care and want to be as much to their customers as they possibly can be. Review collected by and hosted on G2.com.

They have some great video content and I have seen an effort to this end, however I would love them to be organized in categories even more than they are and would love it if there was an easy video turtorial resource for site managers to share with users. PDF cheat sheets would also be great for snapshots of certain training materials. Sometimes the software can surprisingly not be as nimble as you might think based on all it can do though I have also found that eventually, when something isn't quite right, GD eventually finds a way to fix it. Sometimes I want to educate agency managers or even users on a new feature but I struggle at how to approach it so as to not come across in a way that confuses them. Users are so quick to abandon a feature or not use it at all if it seems complicated in the least bit and if you don't approach it simply the first time, you've lost them. I appreciate guidance in this area. I wish there was a way to communicate more readily with other site managers too. Most of the communication is directly to GD. Others see it only if they happen to be looking there, but there is no general list serve or forum to communicate with your peers. Review collected by and hosted on G2.com.

That volunteers are able to find the volunteer opportunities easily. For example our students. Review collected by and hosted on G2.com.

Nothing at this point. Digital Galaxy has been great support to us and the community. Review collected by and hosted on G2.com.

Galaxy Digital is easy to use and to teach others to use. It is a great tool for a reasonable price. Review collected by and hosted on G2.com.

I would like a little more freedom with the areas of interest and would like more in depth reporting capabilities. Review collected by and hosted on G2.com.