I love the way Galaxy Digital enables you to easily post volunteer opportunities in a way that looks clean and professional for folks who are looking for opportunities. Review collected by and hosted on G2.com.

It was hard for me to get everything set up correctly, and the staff support from them is lacking. Review collected by and hosted on G2.com.

This platform is intuitive and easy to use. The helpdesk is incredibly helpful and respond quickly. Review collected by and hosted on G2.com.

There are some areas it could be improved, there could be more functionality, reporting, and ownership[ for the agencies that are posting to the platform. They aren't able to access as much info as the site managers, which makes sense, but it would be worthwhile for the agencies to be ale to access more reports and stats about their volunteers. Review collected by and hosted on G2.com.

Great balance of customization and streamlinedness, great support, mostly intuitive design, reliability. Review collected by and hosted on G2.com.

A few clunky UI things in an otherwise intuitive interface - selecting opportunities when adding responses manually is difficult, sending emails to specific users requires looking up their user ID if they're not connected by an event/opportunity/etc., Review collected by and hosted on G2.com.

The ease of use and the multitude of options. Review collected by and hosted on G2.com.

The volunteers don't log their hours which makes it hard to know if they actually volunteered or not. Review collected by and hosted on G2.com.

The ability to electronically track and verify volunteers hours has increased the accuracy and effectiveness of data tracking while freeing up time to focus on other essential projects in the office. Review collected by and hosted on G2.com.

I had issues with reporting at first, but after a conversation with technical support we were able to create custom reports to meet our needs. Review collected by and hosted on G2.com.

I like that that potential volunteers are able to easily see what opportunities are available and that we have an efficient way to communicate with our volunteer base. Updates and changes are easy to make. Review collected by and hosted on G2.com.

I would love if there were an app for tablets and phones. A quick, app based login kiosk would make the

check in process more efficient than using a web based portal.

We would also like a way to add volunteer contributions for people who will not use web based programs. We have many older volunteers who will not create accounts. Because we use Galaxy to track volunteer time accrued across our organization, we would like to be able to account for individuals that are not registered users. It would be helpful if there was a way to add a volunteer profile without an email address, as many are reluctant to provide us with one. Review collected by and hosted on G2.com.

I like that it offers all the basic necessities and is customizable for our organization's custom needs. We are able to fully operate it without needing to contact someone to fix our problems, and our volunteers have transferred to communicating with us through the system, which was not possible before we made the switch. Review collected by and hosted on G2.com.

I would say that the only change I would make would be to have qualifications integrate a bit better. We have a service that runs our background checks for free, but it causes some extra time to make it work with galaxy digital. Review collected by and hosted on G2.com.

Staff is helpful and ready to help whenever they can. The additional features such as spotlights and calendars are nice to help us draw attention to specific departments and upcoming events. Review collected by and hosted on G2.com.

Our volunteer leads are having challenges signing up teams. We are unable to send direct links to specific oppurtunities Review collected by and hosted on G2.com.

I appreciate the reciprocity that the system allows. As an administrator in higher ed, our goal for community engagement is always a win-win scenario and the Galaxy software allows community organizations to easily reach a large number of potential volunteers. Simultaneously, students can search for opportunities that meet specific interests of their and capture this all on a volunteer resume. Review collected by and hosted on G2.com.

I work with the service-learning side of the software a lot and think it still has plenty of room for improvement. Review collected by and hosted on G2.com.

I liked how patient and understanding they were with me learning the site. I was on maternity leave for 12 weeks and needed a refresher course when I got back to work. The conversation really helped me to understand all the changes that had happened.They also rescheduled after I had a mishap with my phone. It was very nice of them to do so. Review collected by and hosted on G2.com.

The time difference in scheduling the call initially (I was finally sent a calendar invite), I was just receiving generic "remember to contact us" emails that were backlogged because of my maternity leave but other than that nothing. Review collected by and hosted on G2.com.