The G2 on GEP SMART

GEP SMART Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the user-friendly interface of GEP SMART, enhancing dashboard creation and overall usability for business management. (4 mentions)

Users value the automation features of GEP SMART, enhancing efficiency and decision-making in procurement and supply chain processes. (2 mentions)

Users value the responsive customer support offered by GEP SMART, enhancing their overall experience and efficiency. (2 mentions)

Users value the efficiency of GEP SMART, benefiting from its comprehensive capabilities and streamlined operations. (2 mentions)

Users find GEP SMART enhances efficiency through centralized functions, aiding decision-making and streamlining communication effectively. (2 mentions)

Users find the AI functionality of GEP SMART invaluable, enhancing decision-making with insights and support availability. (1 mentions)

Users value the easy dashboard creation in GEP SMART, simplifying the oversight of spend data effectively. (1 mentions)

Users find the AI features invaluable for insightful decision-making and appreciate the comprehensive support available. (1 mentions)

Users find the reports and analytics complex, with unintuitive layouts and cluttered dashboards hindering usability. (1 mentions)

Users find customization challenging, as specific needs may not be easily accommodated, requiring significant time for new users. (1 mentions)

Users find the difficult navigation in GEP SMART frustrating due to unintuitive reports and cluttered dashboards. (1 mentions)

Users find the excessive fees of GEP SMART challenging, especially when compared to competitors and customization limitations. (1 mentions)

Users find the customization limitations and high pricing challenging, especially for newcomers needing extensive training. (1 mentions)

Users find GEP SMART expensive compared to competitors, leading to challenges in customization and onboarding for new users. (1 mentions)

Users find the high fees of GEP SMART to be a significant drawback compared to competing platforms. (1 mentions)

Top Pros or Advantages of GEP SMART

1. Ease of Use

Users appreciate the user-friendly interface of GEP SMART, enhancing dashboard creation and overall usability for business management.

See 4 mentions

See Related User Reviews

john o.

4.0/5

"Empowers Business Proposals and Company Growth"

What do you like about GEP SMART?

I appreciate using GEP SMART as it effectively solves the opportunities for us to gain more business from our clients, thus contributing to the compan

Parv P.

Enterprise (> 1000 emp.)

5.0/5

"Spend Insights - All in one place"

What do you like about GEP SMART?

The ease of creating dashboards to overlook Spend data.

2. Automation

Users value the automation features of GEP SMART, enhancing efficiency and decision-making in procurement and supply chain processes.

See 2 mentions

See Related User Reviews

john o.

4.0/5

"Empowers Business Proposals and Company Growth"

What do you like about GEP SMART?

I appreciate using GEP SMART as it effectively solves the opportunities for us to gain more business from our clients, thus contributing to the compan

Shreyas M.

Mid-Market (51-1000 emp.)

3.5/5

"Get smart - A powerful tool for Modern procurement"

What do you like about GEP SMART?

As a user I could say it is a very good tool for procurement and supply chain, it combines many functions into single platform which makes it more eff

3. Customer Support

Users value the responsive customer support offered by GEP SMART, enhancing their overall experience and efficiency.

See 2 mentions

See Related User Reviews

john o.

4.0/5

"Empowers Business Proposals and Company Growth"

What do you like about GEP SMART?

I appreciate using GEP SMART as it effectively solves the opportunities for us to gain more business from our clients, thus contributing to the compan

Shreyas M.

Mid-Market (51-1000 emp.)

3.5/5

"Get smart - A powerful tool for Modern procurement"

What do you like about GEP SMART?

As a user I could say it is a very good tool for procurement and supply chain, it combines many functions into single platform which makes it more eff

4. Efficiency

Users value the efficiency of GEP SMART, benefiting from its comprehensive capabilities and streamlined operations.

See 2 mentions

See Related User Reviews

john o.

4.0/5

"Empowers Business Proposals and Company Growth"

What do you like about GEP SMART?

I appreciate using GEP SMART as it effectively solves the opportunities for us to gain more business from our clients, thus contributing to the compan

Shreyas M.

Mid-Market (51-1000 emp.)

3.5/5

"Get smart - A powerful tool for Modern procurement"

What do you like about GEP SMART?

As a user I could say it is a very good tool for procurement and supply chain, it combines many functions into single platform which makes it more eff

5. Efficiency Improvement

Users find GEP SMART enhances efficiency through centralized functions, aiding decision-making and streamlining communication effectively.

See 2 mentions

See Related User Reviews

john o.

4.0/5

"Empowers Business Proposals and Company Growth"

What do you like about GEP SMART?

I appreciate using GEP SMART as it effectively solves the opportunities for us to gain more business from our clients, thus contributing to the compan

Shreyas M.

Mid-Market (51-1000 emp.)

3.5/5

"Get smart - A powerful tool for Modern procurement"

What do you like about GEP SMART?

As a user I could say it is a very good tool for procurement and supply chain, it combines many functions into single platform which makes it more eff

6. AI Functionality

Users find the AI functionality of GEP SMART invaluable, enhancing decision-making with insights and support availability.

See 1 mentions

See Related User Reviews

Shreyas M.

Mid-Market (51-1000 emp.)

3.5/5

"Get smart - A powerful tool for Modern procurement"

What do you like about GEP SMART?

As a user I could say it is a very good tool for procurement and supply chain, it combines many functions into single platform which makes it more eff

7. Analytics

Users value the easy dashboard creation in GEP SMART, simplifying the oversight of spend data effectively.

See 1 mentions

See Related User Reviews

Parv P.

Enterprise (> 1000 emp.)

5.0/5

"Spend Insights - All in one place"

What do you like about GEP SMART?

The ease of creating dashboards to overlook Spend data.

8. Artificial Intelligence

Users find the AI features invaluable for insightful decision-making and appreciate the comprehensive support available.

Users find the high fees of GEP SMART to be a significant drawback compared to competing platforms.

See 1 mentions

See Related User Reviews

Shreyas M.

Mid-Market (51-1000 emp.)

3.5/5

"Get smart - A powerful tool for Modern procurement"

What do you dislike about GEP SMART?

Sometimes it gets difficult as there are limitations in customizing the platform to fit very specific need or processes also when it's comes to pricin

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Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

8/26/2021

"Sr. Contracts Engineer"

4.5/5

What do you like best about GEP SMART?

User-friendliness and detailed information Review collected by and hosted on G2.com.

What do you dislike about GEP SMART?

Needs customization for sourcing modules for complex organization-specific requirements Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

5/8/2021

"It really fascinating and would strongly recommend all"

4/5

What do you like best about GEP SMART?

It really fascinating and would strongly recommend all Review collected by and hosted on G2.com.

What do you dislike about GEP SMART?

User interface needs to be more user friendly Review collected by and hosted on G2.com.

Chetan U.

Application Product Configurator (CoE)

Enterprise (> 1000 emp.)

3/25/2021

"Works fine"

4/5

What do you like best about GEP SMART?

The ease of use. Data is readily available Review collected by and hosted on G2.com.

What do you dislike about GEP SMART?

None. Not that anything comes to my mind Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

10/3/2019

"First time user of a CLM, and very impressed."

4.5/5

What do you like best about GEP SMART?

The Keynote speakers (both) were excellent! Especially Gen. Powell. Review collected by and hosted on G2.com.

What do you dislike about GEP SMART?

Everything was very good. The panels was the only part that I didn't find as beneficial. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

11/2/2017

"Decent Application- Had some flaws"

3.5/5

What do you like best about GEP SMART?

We used GEP for the supplier registration aspect of our business. I liked how you could send a link and suppliers were able to register themselves. The process for the suppliers was also very simple and straight forward. I also liked how we were able to track things about our suppliers that we were unable to before such as if they were preferred or not. Review collected by and hosted on G2.com.

What do you dislike about GEP SMART?

I didn't love how our suppliers were organized within our system. It was sometimes tricky to search. Also, the application allowed for our suppliers to provide so much information, but we did not need that all for our business. Review collected by and hosted on G2.com.

Recommendations to others considering GEP SMART:

GEP is a great tool, it definitely assist with the ease of tracking and adding suppliers. I would recommend tailoring the tool to your type of business so you do not have fields/parts of the application that you do not need. Review collected by and hosted on G2.com.

What problems is GEP SMART solving and how is that benefiting you?

We are solving the issue of tracking and registering suppliers. Before GEP we did all the additions manually which was very overwhelming. Allowing them to add themselves was a huge help. Review collected by and hosted on G2.com.

Verified User in Biotechnology

Enterprise (> 1000 emp.)

1/23/2018

"Great alternative to Ariba"

4.5/5

What do you like best about GEP SMART?

It's easy to use, the company is very flexible to our needs, modifications and they are very strong in the Spend Analytic space Review collected by and hosted on G2.com.

What do you dislike about GEP SMART?

We would have preferred a company with more US-based resources. However, we are having no issues with their folks Globally, as they use a follow the sun approach to support Review collected by and hosted on G2.com.