Our journey with Geo Rep started about 3 years ago. After going through quite a robust scoping, planning, and onboarding process, our team can confidently do what they do best.
For our business, it is essential to communicate effectively between Head Office and the Field Teams and to have a consolidated platform to share and retrieve information. Geo Rep enables us to bridge that gap and is considered a business tool instead of a conventional sales tool.
As IT Manager, working with the Geo Rep Team is a delight. They are always helpful, quick to respond to queries, open-minded, and keen to explore new ideas. Another considerable benefit is shared innovation - where new functionality is shared amongst customers (if it benefits them).
I'm also surprised by how well they've handled our ERP system's integration and how quickly they can adapt to changes.
Our Sales Coordinator, who deals with the Geo Rep team and back-end platform, enjoys their ways of working and ease of use. This includes but is not limited to loading various call cycles, creating tasks, reporting outputs, customer and product updates, loading informational documents and raising support queries and requests. Having worked with several solutions before, this is great feedback to get.
Geo Rep constantly challenges the status quo and continues to find ways to evolve their product and offers. I'm excited for what lies ahead and am assured that Geo Rep will continue going the extra mile. Thank you team Geo Rep!
Worth considering the services offered by Geo Rep. They have a wide portfolio of products, are open to your unique requirements, and strive to delight their customers
Sharing information - having the ability to share information to and from the field on a consolidated platform
ERP Integration - have changes in our ERP for customer and product data automatically updated and almost instant updates for new sales
Reporting - effective and relevant reporting outputs, which allows us to gain better visibility and insight into what is happening in the trade
Flexibility - open to exploring unique requirements for our business and implement them accordingly
Innovation - Geo Rep continuously finds ways to evolve the product, and as a customer, you don't have to always ask for new features
Service - great service delivery - as a customer, you never feel like you are the second priority
Ease of use - easy to use for both field and back-end user