Geo Rep References - Summer 2023 Leader
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Customer Quotes

AE
Sales Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Very User friendly and helpful in any way"

What do you like best about Geo Rep?

That you can add and remove Tasks as you wish, and no need for GeoRep to make the changes

What do you dislike about Geo Rep?

The fact that there are not always signal in ALL areas makes it a bit difficult for the Users

Recommendations to others considering Geo Rep:

GO FOR IT

What problems is Geo Rep solving and how is that benefiting you?

Some reports that are not PDF downloaded for Daily Reports

Verified User in Consumer Goods
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Geo Rep is the quintessential bridge between Head Office and Field Sales"

What do you like best about Geo Rep?

Our journey with Geo Rep started about 3 years ago. After going through quite a robust scoping, planning, and onboarding process, our team can confidently do what they do best.

For our business, it is essential to communicate effectively between Head Office and the Field Teams and to have a consolidated platform to share and retrieve information. Geo Rep enables us to bridge that gap and is considered a business tool instead of a conventional sales tool.

As IT Manager, working with the Geo Rep Team is a delight. They are always helpful, quick to respond to queries, open-minded, and keen to explore new ideas. Another considerable benefit is shared innovation - where new functionality is shared amongst customers (if it benefits them).

I'm also surprised by how well they've handled our ERP system's integration and how quickly they can adapt to changes.

Our Sales Coordinator, who deals with the Geo Rep team and back-end platform, enjoys their ways of working and ease of use. This includes but is not limited to loading various call cycles, creating tasks, reporting outputs, customer and product updates, loading informational documents and raising support queries and requests. Having worked with several solutions before, this is great feedback to get.

Geo Rep constantly challenges the status quo and continues to find ways to evolve their product and offers. I'm excited for what lies ahead and am assured that Geo Rep will continue going the extra mile. Thank you team Geo Rep!

What do you dislike about Geo Rep?

I would have to nitpick to find things that I don't like, and even then there would be very few.

Recommendations to others considering Geo Rep:

Worth considering the services offered by Geo Rep. They have a wide portfolio of products, are open to your unique requirements, and strive to delight their customers

What problems is Geo Rep solving and how is that benefiting you?

Sharing information - having the ability to share information to and from the field on a consolidated platform

ERP Integration - have changes in our ERP for customer and product data automatically updated and almost instant updates for new sales

Reporting - effective and relevant reporting outputs, which allows us to gain better visibility and insight into what is happening in the trade

Flexibility - open to exploring unique requirements for our business and implement them accordingly

Innovation - Geo Rep continuously finds ways to evolve the product, and as a customer, you don't have to always ask for new features

Service - great service delivery - as a customer, you never feel like you are the second priority

Ease of use - easy to use for both field and back-end user

CB
Managing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Commercially Essential Field Sales Productivity Platform"

What do you like best about Geo Rep?

The amount of time that is saved administering reps. At the day's end, you have an accurate report of exactly where and for how long each rep was. Most importantly, the stops that were not at one of our clients are listed. This greatly improved the productivity of my reps. The software is reliable with great speedy support.

What do you dislike about Geo Rep?

No real negatives. Geo Rep has always been very responsive to our needs.

Recommendations to others considering Geo Rep:

I was using a vehicle tracker to monitor reps, Geo Rep saved me having to keep an eye on movements during the day. You will see increased productivity, which in my case directly relates to sales, which will more than cover the cost. I would recommend getting a full demo as there are many features and functionalities that make Geo Rep a powerful tool to serve customers better and make objective business decisions.

What problems is Geo Rep solving and how is that benefiting you?

I found the number of clients visited per day went up dramatically. In the first six months, my most common question at sales meetings was, “what were you doing before we started using Geo Rep?”.

I now have confidence that my customers are being visited. I've seen an increased call rate of up to 50%, It didn't take long for this to translate to increased sales.

AM
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()

"Best Sales App! Exceptional value, features and support!"

What do you like best about Geo Rep?

Geo Rep has added exceptional value to our small bespoke business. We have been using the product since 2017 and found the month-to-month contract attractive so that we could effectively trial the solution without being locked into a long term contract. The team has been superb right from onboarding us as clients through to custom development and ongoing support. The onboarding process took less than one month to complete. The product has a clean look and is simple to use with an attractive interface. Our team found adoption to be straightforward and immediately enjoyed the reduction of admin and increase in productivity. The app allows our team to be more attentive to our customers, which leads to better relationships and more sales. This product gives us a competitive edge at an affordable price point and we saw return on investment within 4 months of implementation. Finally, the support has been fantastic. Our relationship with Geo Rep has developed into being a trusted business partner that is helping us grow and achieve our ongoing business success.

What do you dislike about Geo Rep?

Geo Rep is amazing and adaptive - whenever we had a business challenge, they stepped up and either had a solution or developed one. Nothing to dislike there. Looking forward to new product innovations

What problems is Geo Rep solving and how is that benefiting you?

We have taken the admin out of our sales and telesales teams. We have been able to do a competitor analysis and gain business insights that were not previously accessible to us without using this technology. Our sales team is now run efficiently, and our customers are better serviced, leading to better sales and loyalty.

BD
Managing Director
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()

"Field sales force app which drives efficiency"

What do you like best about Geo Rep?

My favorite outcome is how the app has increased our sales force's efficiency. Sales managers become aware if there is a disproportionate amount of time spent on customers who deliver relatively small value. We can manage our sales team using measurable KPIs beyond sales vs. target. We believe that sales success is driven by meeting some KPIs, which will deliver sales results.

The app allows Sales Performance Management, monitoring actual sales vs. target by location and SKU.

What do you dislike about Geo Rep?

Some admin is required - eg upload of call cycles. However, with the use of pre-prepared templates, this can be done quickly and easily.

Recommendations to others considering Geo Rep:

The app lightens the administrative burden for both sales reps and their managers and at the same time provides transparency in their activities. Other functions also benefit from the app. Eg HR - to confirm working hours for the field sales team, Marketing - an insight to point of sale material installation at store level.

What problems is Geo Rep solving and how is that benefiting you?

Benefits of using Georep:

Merchandising can be confirmed remotely.

The invisible activities conducted by our sales team become visible.

Awareness of competitor activities.

Sales force reporting is conducted while at the customer's location. This eliminates the need for lengthy reporting by the sales team after hours.

Confirmation of actual visits to stores by means of geo-locations.

Ability to capture orders on the app that are signed off and approved by the customer.

SK
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"Amazing solution which has changed the way we do business!!!!"

What do you like best about Geo Rep?

Previously we could not see where our team was and how our customers were serviced. Geo Rep has helped us better understand our customer territories and improve our market share. We also get accurate information from trade in real time. The reports allow us to manage our team much better as we have complete insight into everything they do.

What do you dislike about Geo Rep?

There is nothing I can complain about.... the app has really helped us achieve alot in a short time. The support team is excellent and always willing to help.

What problems is Geo Rep solving and how is that benefiting you?

Visibility into daily outputs. We have also increased our customer database as we can now see where potential clients are. We have improved our overall performance and service delivery to our clients. We have many different teams using Geo Rep as they all have different KPI's. Geo Rep has fulfilled each team's requirements and we now have one solution for all team within our business.

ER
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"OneView of the entire Field Team!"

What do you like best about Geo Rep?

Geo Rep has been more of a business partner than a supplier and has even been instrumental in solving business requirements outside of the Geo Rep Platform. This is the 4th year that we are doing business together, and our reliance on Geo Rep systems has increased year after year because Geo Rep makes things happen as they take the time to understand our business and needs. Process changes have resulted in full visibility into field operations and sales. The impact of this is felt throughout the organization as forms, audits and tasks are shared automatically to various departments automatically. This real-time sharing results in speed to action and better customer service. All field-based activity is also always available with automated reporting via email as well as on the web backend, where the relevant department can easily access all information. The sales department can now set call schedules and tasks to perform within those calls. This has resulted in the correct customers being seen and increased customer visits due to optimized routes and planning.

What do you dislike about Geo Rep?

Geo Rep has been able to respond to our needs and understands our business well. I have nothing negative to say, as any concerns are urgently addressed. There was a feature gap for Sales Pipeline functions, which has now been closed with a full pipeline function.

What problems is Geo Rep solving and how is that benefiting you?

In-field visibility allows us to ensure a return on investment from our extensive field execution and sales teams. Process improvements mean productivity and speed to action, allowing us to service our customers better. We are a customer service focussed business. Reporting, insights and data from the field help us with business decisions.

CE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"Great tool which has improved the way we do business!!!"

What do you like best about Geo Rep?

Geo Rep allows us to manage our customer visits much better. We have no admin as all reporrts are generated automatically. We have complete insight into what each rep is doing and how well they serve their clients. We can create territories for each rep and then have them create their call schedules. Geo Rep has reinvented the way we work.

What do you dislike about Geo Rep?

Nothing that I can think of now. They bring alot of new innovations to the table which is great

What problems is Geo Rep solving and how is that benefiting you?

No more manual reporting on excel. We now get automated and accurate reporting. Our team has information to hand in real time. No more complex ways or multiple platforms to achieve the desired outcomes.

CS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"Best CRM & Business App"

What do you like best about Geo Rep?

Geo Rep team has gone above and beyond to meet our specific requirements. The platform is extremely flexible and customizable. The extensive feature set has changed so many business processes and created much more visibility within the organization.

What do you dislike about Geo Rep?

Geo Rep is on the correct path as a business, and we work together in partnership. Geo Rep listens to our needs and responds with the required attention and actions. Therefore we have no dislikes currently.

What problems is Geo Rep solving and how is that benefiting you?

Communication and direction in-field with customer schedules, leads, new customers, forms, audits and tasks.

Employee engagement with interactive content feeds ensures that all employees remain connected to the business.

Data and insights back from field allows us to make better decisions and give valuable direction.

Automated incentives and rewards drive correct behavior.

JG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"Best app to manage your team and achieve great sales results!!!!"

What do you like best about Geo Rep?

Geo Rep is extremely user-friendly. It has changed the way we work and service our customers. We get reports automatically generated which helps me mange, guide and support my team better.

What do you dislike about Geo Rep?

There is nothing I can think of to dislike. Everything in the app and backend works perfectly and exceeds our expectations

What problems is Geo Rep solving and how is that benefiting you?

Less admin for me and my team. We are able to see more clients and provide a better and more efficient service. My team's productivity is improved and they are able to reach their sales targets much more frequently now.

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