Genuity management tool is excellent and their support staff was invaluable to us when it came to ending our contract with our old telco. They told us exactly what to write and when to send it to cancel the auto-renewing contract properly with our old telco. And when the telco tried to fight us on the cancellation and continued to bill us after we switched, which is a common tactic of big telco’s, we had all the proper paperwork to show them. Review collected by and hosted on G2.com.

Genuity helps us keep track of our assets, manage contracts for all our venders and service providers. They let us visualize all our IT costs and save us time and money. Review collected by and hosted on G2.com.

The responsiveness of the Genuity team is quick, and helpful. Always willing to help even with my short time I've been a part of the community. Also love how fast their turnaround time is for new updates/upgrades that we can easily use. It's easily customizable. Review collected by and hosted on G2.com.

Just the fact I can't add assets to my platform, but that should hopefully be solved in the coming days Review collected by and hosted on G2.com.

My team has been searching for months for a platform that could help us manage our internal operations specifically our SaaS/hardware spend and manage all of our assets in one place. We looked into a lot of other solutions that cost much more, but none had the right products for what we were looking for and were too expensive.

Thanks to Genuity our Purchasing team finally has a dashboard connected to QuickBooks to see in real-time the monthly annual software and hardware spend broken down by merchant and category. Previously, only the finance team had this info through Quickbooks for confidentiality reasons. In addition, we are now using Genuity for our asset management instead of paying for another platform. Our assets are tracked much closer now because Genuity is used for so much more than just asset tracking and with our old platform, nobody wanted to log in just to add an asset in a platform that was siloed from our other software. We now know when to start negotiating our new contracts based on the expiration dates in the Contracts module which was previously tracked in a spreadsheet and leverage the Okta integration to determine how much our team is using the software we are signed up for.

The HelpDesk has been very helpful for our team to report internal IT issues or request new software/hardware.

Did I mention the support is absolutely amazing? They will do whatever it takes to make their customers happy and they're committed to building the best product at an affordable price. Review collected by and hosted on G2.com.

There's nothing I dislike about Genuity. It's really a great product for the price. Review collected by and hosted on G2.com.

Genuity is so easy to use. If a feature is not available, just ask. The team is more than willing to listen and work with you to make the product what you need it to be. Review collected by and hosted on G2.com.

So far there is very little I dislike about the product. Review collected by and hosted on G2.com.

By far the the service and communication are great. They actually take customer feedback and impliment changes that make sense in a timely manner. I really enjoy the product over all. Very excited as they grow the product and offering. Review collected by and hosted on G2.com.

Nothing I truly dislike. I am able to do exactly what I need to do with this software. They continue to expand. Review collected by and hosted on G2.com.

Being able to see all our companies assets and contracts in one place with built in reminders for when we need to upgrade, review etc. has been invaluable to our business. The support we receive with the platform is unparalleled. Review collected by and hosted on G2.com.

No complaints so far. We arent using all aspects of the platform (no need for helpdesk) but its nice to know its there. Review collected by and hosted on G2.com.

The range of tools covering the major areas of concern for most IT departments Review collected by and hosted on G2.com.

The inability to customize the UI, for example, the main dashboard. Review collected by and hosted on G2.com.

Using Genuity I am able to easily see my IT spend and manage all of my contracts and SaaS vendors in ONE place. Review collected by and hosted on G2.com.

I really have no complaints, maybe more integration could help. Review collected by and hosted on G2.com.

The asset & contract management modules are extremely useful in not only helping us track and manage all our IT assets but also allows insight in tracking warranties and view all our contract information in one place. Review collected by and hosted on G2.com.

Ease of set up configuration. Not bad but could be improved. Review collected by and hosted on G2.com.

the aplication is really easier to use because is friendly Review collected by and hosted on G2.com.

miss to many fields for have a real information actually Review collected by and hosted on G2.com.