# Top 10 Gentrack Velocity Alternatives & Competitors The Utilities’ Customer Information System (CIS) solutions below are the most common alternatives that users and reviewers compare with Gentrack Velocity. Other important factors to consider when researching alternatives to Gentrack Velocity include reliability and ease of use. The best overall Gentrack Velocity alternative is Oracle Utilities Customer Care and Billing Solutions. Other similar apps like Gentrack Velocity are Smartflex, PayIt, Ziptility, and Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud). Gentrack Velocity alternatives can be found in [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) but may also be in [Tax & Revenue Collection Software](https://www.g2.com/categories/tax-revenue-collection) or [Energy Management Software](https://www.g2.com/categories/energy-management). ## Best Paid & Free Alternatives to Gentrack Velocity - [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) - [Smartflex](https://www.g2.com/products/smartflex/reviews) - [PayIt](https://www.g2.com/products/payit-payit/reviews) - [Ziptility](https://www.g2.com/products/ziptility/reviews) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews) - [SMART360](https://www.g2.com/products/smart360/reviews) - [Oracle Utilities Opower Energy Efficiency](https://www.g2.com/products/oracle-utilities-opower-energy-efficiency/reviews) - [TrueBill](https://www.g2.com/products/truebill/reviews) - [Brillion](https://www.g2.com/products/brillion/reviews) - [Logics](https://www.g2.com/products/logics/reviews) ## Top 10 Alternatives to Gentrack Velocity Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Gentrack Velocity stacks up to the competition and find the best product for your business. ### 1. [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) By Oracle **Average Rating:** 4.6/5 **Total Reviews:** 15 Serve all your customers with an integrated platform from meter to customer. Available on premises and in the cloud, our powerful solutions help you deliver service excellence, reduce cost-to-serve, and prepare for change Categories in common with Gentrack Velocity: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Gentrack Velocity vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/gentrack-velocity-vs-oracle-utilities-customer-care-and-billing-solutions) **Compare Oracle Utilities Customer Care and Billing Solutions with other alternatives:** - [Oracle Utilities Customer Care and Billing Solutions vs Smartflex](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-smartflex) - [Oracle Utilities Customer Care and Billing Solutions vs PayIt](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-payit-payit) - [Oracle Utilities Customer Care and Billing Solutions vs Ziptility](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-ziptility) - [Oracle Utilities Customer Care and Billing Solutions vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-oracle-utilities-customer-care-and-billing-solutions) - [Oracle Utilities Customer Care and Billing Solutions vs SMART360](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-smart360) - [Oracle Utilities Customer Care and Billing Solutions vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-oracle-utilities-opower-energy-efficiency) - [Oracle Utilities Customer Care and Billing Solutions vs TrueBill](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-truebill) - [Oracle Utilities Customer Care and Billing Solutions vs Brillion](https://www.g2.com/compare/brillion-vs-oracle-utilities-customer-care-and-billing-solutions) - [Oracle Utilities Customer Care and Billing Solutions vs Logics](https://www.g2.com/compare/logics-vs-oracle-utilities-customer-care-and-billing-solutions) ### 2. [Smartflex](https://www.g2.com/products/smartflex/reviews) By Open Intelligence **Average Rating:** 4.8/5 **Total Reviews:** 15 Smartflex is a best–in–class holistic solution with a CIS at its core that has been expanded in three dimensions: Meter Data Management (MDM), Digital Customer Experience (DCX), and Mobile Workforce Management (MWM) which are the key capabilities to ensure the success of any utility business. Categories in common with Gentrack Velocity: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Gentrack Velocity vs Smartflex](https://www.g2.com/compare/gentrack-velocity-vs-smartflex) **Compare Smartflex with other alternatives:** - [Smartflex vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-smartflex) - [Smartflex vs PayIt](https://www.g2.com/compare/payit-payit-vs-smartflex) - [Smartflex vs Ziptility](https://www.g2.com/compare/smartflex-vs-ziptility) - [Smartflex vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-smartflex) - [Smartflex vs SMART360](https://www.g2.com/compare/smart360-vs-smartflex) - [Smartflex vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-smartflex) - [Smartflex vs TrueBill](https://www.g2.com/compare/smartflex-vs-truebill) - [Smartflex vs Brillion](https://www.g2.com/compare/brillion-vs-smartflex) - [Smartflex vs Logics](https://www.g2.com/compare/logics-vs-smartflex) ### 3. [PayIt](https://www.g2.com/products/payit-payit/reviews) By PayIt **Average Rating:** 5.0/5 **Total Reviews:** 7 PayIt is bringing government agencies and people closer together through our award-winning, digital platform. PayIt allows state and local agencies to consolidate hundreds of services into one connected experience. This innovative approach modernizes how constituents interact with government and allows offices to increase efficiency, streamline the citizen experience and drive down operational costs. Categories in common with Gentrack Velocity: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Gentrack Velocity vs PayIt](https://www.g2.com/compare/gentrack-velocity-vs-payit-payit) **Compare PayIt with other alternatives:** - [PayIt vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-payit-payit) - [PayIt vs Smartflex](https://www.g2.com/compare/payit-payit-vs-smartflex) - [PayIt vs Ziptility](https://www.g2.com/compare/payit-payit-vs-ziptility) - [PayIt vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-payit-payit) - [PayIt vs SMART360](https://www.g2.com/compare/payit-payit-vs-smart360) - [PayIt vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-payit-payit) - [PayIt vs TrueBill](https://www.g2.com/compare/payit-payit-vs-truebill) - [PayIt vs Brillion](https://www.g2.com/compare/brillion-vs-payit-payit) - [PayIt vs Logics](https://www.g2.com/compare/logics-vs-payit-payit) ### 4. [Ziptility](https://www.g2.com/products/ziptility/reviews) By Ziptility **Average Rating:** 5.0/5 **Total Reviews:** 4 More than mapping. Ziptility is purpose-built software for utilities. Map assets, complete locates, work orders, customer requests, and maintenance with a single solution. Categories in common with Gentrack Velocity: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Gentrack Velocity vs Ziptility](https://www.g2.com/compare/gentrack-velocity-vs-ziptility) **Compare Ziptility with other alternatives:** - [Ziptility vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-ziptility) - [Ziptility vs Smartflex](https://www.g2.com/compare/smartflex-vs-ziptility) - [Ziptility vs PayIt](https://www.g2.com/compare/payit-payit-vs-ziptility) - [Ziptility vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-ziptility) - [Ziptility vs SMART360](https://www.g2.com/compare/smart360-vs-ziptility) - [Ziptility vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-ziptility) - [Ziptility vs TrueBill](https://www.g2.com/compare/truebill-vs-ziptility) - [Ziptility vs Brillion](https://www.g2.com/compare/brillion-vs-ziptility) - [Ziptility vs Logics](https://www.g2.com/compare/logics-vs-ziptility) ### 5. [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews) By Salesforce **Average Rating:** 4.8/5 **Total Reviews:** 4 Salesforce Energy and Utilities Cloud provides an enterprise-grade contact center and digital transformation platform, including advanced pricing, sales, and offer management for both your B2B and B2C business. With Vlocity, Energy & Utility companies are consolidating applications and platforms, reducing total cost of ownership, and creating groundbreaking customer and employee experiences. Categories in common with Gentrack Velocity: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Gentrack Velocity vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-gentrack-velocity) **Compare Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) with other alternatives:** - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-oracle-utilities-customer-care-and-billing-solutions) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Smartflex](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-smartflex) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs PayIt](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-payit-payit) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Ziptility](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-ziptility) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs SMART360](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-smart360) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-oracle-utilities-opower-energy-efficiency) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs TrueBill](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-truebill) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Brillion](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-brillion) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Logics](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-logics) ### 6. [SMART360](https://www.g2.com/products/smart360/reviews) By Bynry **Average Rating:** 5.0/5 **Total Reviews:** 3 Smart360: The SaaS platform specially crafted to help smart utility companies that are into the distribution of water, gas and power. From customer on boarding to billing and asset management to consumer care, the solution offers a 360 view of your process and helps automate all your operations. Bynry has successfully implemented 6 projects so far. Categories in common with Gentrack Velocity: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Gentrack Velocity vs SMART360](https://www.g2.com/compare/gentrack-velocity-vs-smart360) **Compare SMART360 with other alternatives:** - [SMART360 vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-smart360) - [SMART360 vs Smartflex](https://www.g2.com/compare/smart360-vs-smartflex) - [SMART360 vs PayIt](https://www.g2.com/compare/payit-payit-vs-smart360) - [SMART360 vs Ziptility](https://www.g2.com/compare/smart360-vs-ziptility) - [SMART360 vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-smart360) - [SMART360 vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-smart360) - [SMART360 vs TrueBill](https://www.g2.com/compare/smart360-vs-truebill) - [SMART360 vs Brillion](https://www.g2.com/compare/brillion-vs-smart360) - [SMART360 vs Logics](https://www.g2.com/compare/logics-vs-smart360) ### 7. [Oracle Utilities Opower Energy Efficiency](https://www.g2.com/products/oracle-utilities-opower-energy-efficiency/reviews) By Oracle **Average Rating:** 4.0/5 **Total Reviews:** 3 Create personalized, dynamic experiences that elevate customer satisfaction and boost program participation with Oracle Utilities Opower Energy Efficiency Cloud Service. Categories in common with Gentrack Velocity: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Gentrack Velocity vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/gentrack-velocity-vs-oracle-utilities-opower-energy-efficiency) **Compare Oracle Utilities Opower Energy Efficiency with other alternatives:** - [Oracle Utilities Opower Energy Efficiency vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-oracle-utilities-opower-energy-efficiency) - [Oracle Utilities Opower Energy Efficiency vs Smartflex](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-smartflex) - [Oracle Utilities Opower Energy Efficiency vs PayIt](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-payit-payit) - [Oracle Utilities Opower Energy Efficiency vs Ziptility](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-ziptility) - [Oracle Utilities Opower Energy Efficiency vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-oracle-utilities-opower-energy-efficiency) - [Oracle Utilities Opower Energy Efficiency vs SMART360](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-smart360) - [Oracle Utilities Opower Energy Efficiency vs TrueBill](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-truebill) - [Oracle Utilities Opower Energy Efficiency vs Brillion](https://www.g2.com/compare/brillion-vs-oracle-utilities-opower-energy-efficiency) - [Oracle Utilities Opower Energy Efficiency vs Logics](https://www.g2.com/compare/logics-vs-oracle-utilities-opower-energy-efficiency) ### 8. [TrueBill](https://www.g2.com/products/truebill/reviews) By TruePoint Solutions **Average Rating:** 3.7/5 **Total Reviews:** 3 Our TrueBill utility billing software provides a browser-based CIS/Utility Billing solution based upon the most current Microsoft platforms. Categories in common with Gentrack Velocity: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Gentrack Velocity vs TrueBill](https://www.g2.com/compare/gentrack-velocity-vs-truebill) **Compare TrueBill with other alternatives:** - [TrueBill vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-truebill) - [TrueBill vs Smartflex](https://www.g2.com/compare/smartflex-vs-truebill) - [TrueBill vs PayIt](https://www.g2.com/compare/payit-payit-vs-truebill) - [TrueBill vs Ziptility](https://www.g2.com/compare/truebill-vs-ziptility) - [TrueBill vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-truebill) - [TrueBill vs SMART360](https://www.g2.com/compare/smart360-vs-truebill) - [TrueBill vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/oracle-utilities-opower-energy-efficiency-vs-truebill) - [TrueBill vs Brillion](https://www.g2.com/compare/brillion-vs-truebill) - [TrueBill vs Logics](https://www.g2.com/compare/logics-vs-truebill) ### 9. [Brillion](https://www.g2.com/products/brillion/reviews) By Brillion **Average Rating:** 4.3/5 **Total Reviews:** 2 Brillion is how utilities can finally turn every customer relationship into a true partnership. From better bill explanations to smarter program workflows, we make it easier to get everyone working together to meet your goals. Categories in common with Gentrack Velocity: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Gentrack Velocity vs Brillion](https://www.g2.com/compare/brillion-vs-gentrack-velocity) **Compare Brillion with other alternatives:** - [Brillion vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/brillion-vs-oracle-utilities-customer-care-and-billing-solutions) - [Brillion vs Smartflex](https://www.g2.com/compare/brillion-vs-smartflex) - [Brillion vs PayIt](https://www.g2.com/compare/brillion-vs-payit-payit) - [Brillion vs Ziptility](https://www.g2.com/compare/brillion-vs-ziptility) - [Brillion vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-brillion) - [Brillion vs SMART360](https://www.g2.com/compare/brillion-vs-smart360) - [Brillion vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/brillion-vs-oracle-utilities-opower-energy-efficiency) - [Brillion vs TrueBill](https://www.g2.com/compare/brillion-vs-truebill) - [Brillion vs Logics](https://www.g2.com/compare/brillion-vs-logics) ### 10. [Logics](https://www.g2.com/products/logics/reviews) By Logics Solutions **Average Rating:** 4.5/5 **Total Reviews:** 2 Logics is a utility billing and financial solutions software company. Categories in common with Gentrack Velocity: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) **Compare:** [Gentrack Velocity vs Logics](https://www.g2.com/compare/gentrack-velocity-vs-logics) **Compare Logics with other alternatives:** - [Logics vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/logics-vs-oracle-utilities-customer-care-and-billing-solutions) - [Logics vs Smartflex](https://www.g2.com/compare/logics-vs-smartflex) - [Logics vs PayIt](https://www.g2.com/compare/logics-vs-payit-payit) - [Logics vs Ziptility](https://www.g2.com/compare/logics-vs-ziptility) - [Logics vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-logics) - [Logics vs SMART360](https://www.g2.com/compare/logics-vs-smart360) - [Logics vs Oracle Utilities Opower Energy Efficiency](https://www.g2.com/compare/logics-vs-oracle-utilities-opower-energy-efficiency) - [Logics vs TrueBill](https://www.g2.com/compare/logics-vs-truebill) - [Logics vs Brillion](https://www.g2.com/compare/brillion-vs-logics) ## Explore Articles - [What's the best software for improving sales team performance](https://www.g2.com/discussions/what-s-the-best-software-for-improving-sales-team-performance) - [Which incident response platform offers the fastest containment capabilities?](https://www.g2.com/discussions/which-incident-response-platform-offers-the-fastest-containment-capabilities) - [Which feature management tools reduce production risk through instant rollback capabilities when issues arise?](https://www.g2.com/discussions/which-feature-management-tools-reduce-production-risk-through-instant-rollback-capabilities-when-issues-arise) - [What is the top MFA platform for securing enterprise applications?](https://www.g2.com/discussions/what-is-the-top-mfa-platform-for-securing-enterprise-applications) - [Best rated AI sales assistant tools](https://www.g2.com/discussions/what-are-the-best-rated-ai-sales-assistant-tools) - [Which local SEO platform offers the highest ROI for small businesses?](https://www.g2.com/discussions/which-local-seo-platform-offers-the-highest-roi-for-small-businesses) ## Spotlight Categories - [Multi-Country Payroll Software](https://www.g2.com/categories/multi-country-payroll) - [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) - [HCM Software](https://www.g2.com/categories/hcm-software)