# Gentrack Junifer Reviews
**Vendor:** Gentrack  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)  
**Total Reviews:** 1
## About Gentrack Junifer
Junifer is a flexible and scalable billing and customer information system for utility providers. It's out of the box. It's market ready. And because Junifer is easy to implement, you can achieve market compliance faster, onboard customers seamlessly and scale your business quickly.




## Gentrack Junifer Reviews
  ### 1. Powerful CRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2019

**What do you like best about Gentrack Junifer?**

Great integration and support from the Gentrack team.  constant new features.

**What do you dislike about Gentrack Junifer?**

A lot to take in for new users - quite an intimidating design as as there are so many options. 

**What problems is Gentrack Junifer solving and how is that benefiting you?**

Junifer allows us to correctly look after our customers in an efficient manner


## Gentrack Junifer Discussions
  - [What is Gentrack Junifer used for?](https://www.g2.com/discussions/what-is-gentrack-junifer-used-for)

- [View Gentrack Junifer pricing details and edition comparison](https://www.g2.com/products/gentrack-junifer/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+16%3A05%3A57+-0500&secure%5Bsession_id%5D=eec0ffd7-23d7-4a55-8b6f-108b67515e40&secure%5Btoken%5D=7c3443444887939616a0a5039249f36a3f7381a633551613042a817ae119bcef&format=llm_user)

## Gentrack Junifer Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS

## Top Gentrack Junifer Alternatives
  - [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) - 4.6/5.0 (15 reviews)
  - [Smartflex](https://www.g2.com/products/smartflex/reviews) - 4.8/5.0 (15 reviews)
  - [PayIt](https://www.g2.com/products/payit-payit/reviews) - 5.0/5.0 (7 reviews)