Generix Group SOLOCHAIN WMS Reviews & Product Details

Generix Group SOLOCHAIN WMS is a highly powerful tool. Much like Excel, you often end up using only a small portion of its many available features.

It is very easy to use on the warehouse floor, and as a configurator user, you can even optimize processes, the UI, and more.

The implementation was not very complicated, and it can be integrated with your accounting system or ERP.

Customer support is also very professional.

The 3PL Portal is a very nice feature (the customer can check his own inventory, his purchase orders, his sales orders...) Review collected by and hosted on G2.com.

Because it is so powerful and highly configurable, it can sometimes be easy to lose track of what you want to accomplish or expect from it.

While you do have the ability to add certain functionalities or custom code, there are times when you may find yourself blocked, as the improvements you wish to make are restricted to the internal code. Review collected by and hosted on G2.com.

The Generix Group have a strong mastery over their own platform, with the ability to find out-of-box solutions for a lot of operational needs. They have a strong implementation methodology, and good support after go-live.

The solution has a lot of configurable depth, with minimal need for customization outside of edge cases specific to an individual operation. The solution is easy to use in daily operations, and easy to engage with for continuous improvements. Review collected by and hosted on G2.com.

The depth of the platform through implementation can lead to difficulties making decisions when there are multiple solutions presented, as the user has not tried Solochain outside of test cases. This is alleviated through use in a live environment where the configurations become easier to understand, but can present a challenge on initial implementation. Review collected by and hosted on G2.com.

The platform provides real-time, end-to-end visibility into our inventory, which has been extremely valuable. It also enabled us to connect multiple systems, including our ERP, internal tools, and our ASRS environment Review collected by and hosted on G2.com.

The reporting features are quite limited, so we ended up developing our own tools to meet our requirements. Additionally, some modules did not fully suit our needs and required extra configuration and effort to function as we wanted. Review collected by and hosted on G2.com.

SOLOCHAIN is a flexible, reliable, and user-friendly WMS tool. The customer support team has been responsive, and our ongoing collaboration with the Generix team ensures that updates are aligned with our operational priorities. The system integrates smoothly with other applications via APIs, accommodating both simple and highly customized integration needs.

Overall, SOLOCHAIN offers a comprehensive set of features, is highly scalable, and is well-suited for organizations seeking a configurable WMS that can adapt to diverse and evolving business requirements. Review collected by and hosted on G2.com.

While SOLOCHAIN offers robust capabilities and a high degree of configurability, there are some challenges to consider. The platform’s complexity means that certain customizations or development tasks may require more time than anticipated, particularly when dealing with intricate rules or integrations. As a result, this can sometimes slow the pace of enhancements or cause delays in implementing urgent operational changes.

Overall, the product is strong, but faster development turnaround and more intuitive configuration tools would significantly improve the experience. Review collected by and hosted on G2.com.

I find Generix Group SOLOCHAIN WMS incredibly valuable for its integration capabilities, which enhance our operations through seamless connectivity with multiple customers and platforms like TMS and ERP. The efficient data management and fleet management features stand out to me, as they significantly streamline our supply chain processes, particularly in the Beverage and Alcohol industry. I appreciate the ease of customizations and configurations, along with system scalability, making it adaptable to our evolving needs. Additionally, the item catalog and its interface for managing handheld-driven operations are outstanding, ensuring smooth and efficient warehousing activities. The platform is a fantastic source of data for our Business Intelligence portion, providing crucial insights to drive our business forward. I'm also impressed with the intuitive setup process of Generix Group SOLOCHAIN WMS, making the transition smooth and stress-free. Furthermore, the 24/7 support from a team of professionals enhances the overall experience, giving me confidence in using the system and supporting our operations effectively. I can genuinely recommend it with a perfect score due to its outstanding features and exceptional support service. Review collected by and hosted on G2.com.

I know my version is not the most recent, so I am confident that once we upgrade to a newer version, more areas requiring improvement will be covered. In particular, I am looking for improvements in the billing model and API tools. Review collected by and hosted on G2.com.

I am especially excited about the recent upgrade to the SAAS model, which enables faster support and easier deployments of new developments and customizations. The latest version allows support to more quickly provide answers and changes. I also appreciate the increased visibility of data to more users, which helps us make more dynamic decisions. The Generix team was a great partner during the customization process, ensuring we got the best product. Review collected by and hosted on G2.com.

We underestimated how much time it would take our internal teams to get the solution customized for our operations. Review collected by and hosted on G2.com.

Geographic proximity with the company, it's flexibility and availability Review collected by and hosted on G2.com.

It lacks a bit of KPI and dashboard to help on guiding the operations Review collected by and hosted on G2.com.

Once you understand how to maneuver both the desktop and handheld application, it’s very simple to use. Sologlobe is also quick to respond to updates or changes that need to be completed Review collected by and hosted on G2.com.

Oftentimes, there are fixes that need to be completed in order to work successfully Review collected by and hosted on G2.com.