--- title: Genea Security Reviews meta\_title: 'Genea Security Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 101 reviews by the users' company size, role or industry to find out how Genea Security works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 101 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Genea Security Reviews & Product Details Visit Website Genea Security is a cloud-native access control solution designed to provide IT and security teams with comprehensive oversight of access activities across global enterprises or building portfolios. This innovative technology combines advanced software capabilities with non-proprietary Mercury-based hardware, allowing administrators to monitor and manage access in real-time. With Genea Security, organizations can streamline their security processes while ensuring the safety and convenience of their users. Targeted at businesses of all sizes, Genea Security caters to a diverse audience, including facility managers, IT professionals, and security teams. Its versatile features make it suitable for various use cases, from managing access in large corporate offices to securing multi-building complexes. The platform's Custom Dashboard allows users to focus on specific access alerts, providing a clear view of who is entering and exiting facilities. This level of oversight is crucial for organizations looking to enhance security protocols and maintain a safe environment for employees and visitors alike. One of the standout features of Genea Security is its ability to integrate seamlessly with third-party software, including video management systems and identity management platforms. This integration enables organizations to automate user management processes, such as adding and removing users, which can significantly reduce administrative burdens. The provision of mobile keys further enhances security, allowing employees to access doors, gates, and elevators using their smartphones. This flexibility not only improves user experience but also minimizes the need for physical access cards and fobs. Genea Security also emphasizes health and safety through features like Safe Workplace, Building Sync, and Touchless Visitor Management. These tools help organizations navigate the complexities of maintaining a secure environment, especially in light of evolving health guidelines. Additionally, the self-service tenant portals streamline user management for building teams, making it easier to maintain accurate access records and respond to tenant needs efficiently. With a commitment to customer support, Genea Security offers 24/7 assistance, ensuring that users can access help whenever they need it. This dedication to service enhances the overall user experience, reinforcing the platform's reliability as a comprehensive access control solution. By combining advanced technology with robust support, Genea Security stands out as a valuable asset for organizations seeking to enhance their security infrastructure. * * * Product Website Genea Security Seller [Genea](https://www.g2.com/sellers/genea) Discussions [Genea Security Community](https://www.g2.com/products/genea-security/discuss) Languages Supported English Solution Type All-in-One Overview by Kim Marchbank (Marketing Leader | Strategist | Branding | Content Creator with hands-on execution ) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/genea-security/pricing) ## Genea Security Integrations (25) What do users say about integrations? Verified by Genea Security [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Arcules ](https://www.g2.com/products/arcules/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Avigilon Alta ](https://www.g2.com/products/avigilon-alta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Avigilon Unity ](https://www.g2.com/products/avigilon-unity/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Building Engines ](https://www.g2.com/products/building-engines/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cisco Meraki 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Niki P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niki P.") NP Niki P. Mid-Market (51-1000 emp.) 2/14/2023 "System is user friendly; however, we have had issues with the system regularly going down." 1.5/5 What do you like best about Genea Security? User friendly, like the layout, good design. Review collected by and hosted on G2.com. What do you dislike about Genea Security? We have had issues with the system being down. Tech support can take up to 3 hours sometimes Review collected by and hosted on G2.com. What problems is Genea Security solving and how is that benefiting you? Genera access solves our employees able to get into and out of office daily. Also securing the office from theft. Review collected by and hosted on G2.com. Show More Response from Jared Northrup of Genea Security [Editedit](https://www.g2.com/survey_responses/genea-security-review-7714440/official_response/edit) Hello, Niki, we greatly appreciate your review! I apologize for our support team not being more responsive in your experience. Was this the primary reason for the low rating or were there other factors? 8/15/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/25/2019 "Breaks alot" 1.5/5 What do you like best about Genea Security? I don't have to carry an extra key with me Review collected by and hosted on G2.com. What do you dislike about Genea Security? The access often breaks. I also have to shake it often and try opening the door 3-4 times before it lets me in Review collected by and hosted on G2.com. Recommendations to others considering Genea Security: wait until it is a little better built out Review collected by and hosted on G2.com. What problems is Genea Security solving and how is that benefiting you? Using it as a key to offices Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Genea Security? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Genea Security ](https://www.g2.com/products/genea-security/discussions/new) GU Guest User What improvements would you suggest for Genea Access Control to better meet your security needs? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-improvements-would-you-suggest-for-genea-access-control-to-better-meet-your-security-needs) GU Guest User • Last activity almost 3 years ago What is Genea Access Control used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-genea-access-control-used-for) [ View all Discussions ](https://www.g2.com/products/genea-security/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 21 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/genea-security/pricing) Genea Security Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_388819a10185235594713b7c19ade75c/verkada.png "Product Avatar Image") Verkada 4.7/5(141) [ Compare Now ](https://www.g2.com/compare/genea-security-vs-verkada) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e1bbb6764f36416d1772b2a26dae9003/brivo.png "Product Avatar Image") Brivo 4.6/5(35) [ Compare Now ](https://www.g2.com/compare/brivo-vs-genea-security) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e0521ef44367457d4d9df39b232c6dce/rhombus-systems.png "Product Avatar Image") Rhombus 4.6/5(610) [ Compare Now ](https://www.g2.com/compare/genea-security-vs-rhombus-systems) ##### ##### Genea Security Features Data Remote Access Network Access Network Security Scaling Logistics Processes Blockage Platform Basics Visitor Check-In Mail Management [ View More Features ](https://www.g2.com/products/genea-security/features) ## Top-Rated Alternatives [ ![Rhombus](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhombus") Rhombus 4.6/5(610) ](https://www.g2.com/products/rhombus-systems/reviews) [ ![The Receptionist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Receptionist") The Receptionist 4.8/5(432) ](https://www.g2.com/products/the-receptionist/reviews) [ ![Sign In Solutions](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sign In Solutions") Sign In Solutions 4.7/5(401) ](https://www.g2.com/products/sign-in-solutions/reviews) [ View All Alternatives ](https://www.g2.com/products/genea-security/competitors/alternatives) ##### Categories on G2 [Visitor Management](https://www.g2.com/categories/visitor-management)[Physical Security](https://www.g2.com/categories/physical-security)[Network Access Control (NAC)](https://www.g2.com/categories/network-access-control-nac) ##### Explore More [What platform integrates incident response with SIEM tools?](https://www.g2.com/discussions/what-platform-integrates-incident-response-with-siem-tools)[Which auto dialer software is best for telemarketing](https://www.g2.com/discussions/which-auto-dialer-software-is-best-for-telemarketing)[Top AI tools for contract review and legal research](https://www.g2.com/discussions/what-are-the-top-ai-tools-for-contract-review-and-legal-research) [Best open-source or free AI code generation tools for prototyping on a budget](https://www.g2.com/discussions/best-open-source-or-free-ai-code-generation-tools-for-prototyping-on-a-budget)[How regularly does Alteryx deliver new features and platform updates that support enterprise-scale analytics?](https://www.g2.com/discussions/how-regularly-does-alteryx-deliver-new-features-and-platform-updates-that-support-enterprise-scale-analytics)[Pros and Cons Details](https://www.g2.com/products/genea-security/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)