# Docusign Gen Reviews **Vendor:** Docusign **Category:** [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation) **Average Rating:** 4.5/5.0 **Total Reviews:** 20 ## About Docusign Gen Docusign Gen for Salesforce is a powerful tool designed to streamline the document generation process for sales teams by automating the creation of professional, error-free documents directly within the Salesforce environment. This integration allows sales representatives to generate contracts, quotes, invoices, and other essential documents with just a few clicks, eliminating manual data entry and reducing the risk of errors. Key Features and Functionality: - Seamless Salesforce Integration: Gen is a Salesforce-native application that integrates into Salesforce Sales Cloud and Revenue Cloud (CPQ+, Billing, and Subscription Management), enabling users to generate documents without leaving the Salesforce interface. - Data Merging: Effortlessly merge customer, product, and pricing data from Salesforce records to create documents in Microsoft Word, PDF, or Docusign formats. - Conditional Content: Automatically include or exclude specific content based on predefined Salesforce data and rules, ensuring that each document is tailored to the specific business scenario. - Dynamic Tables: Generate quotes or invoices that include properly formatted tables, enhancing the clarity and professionalism of the documents. - Editable Documents: Generated documents are editable in Microsoft Word, allowing representatives, legal reviewers, and clients to make necessary adjustments and negotiate terms within a familiar platform. Primary Value and User Benefits: Docusign Gen for Salesforce significantly enhances the efficiency and accuracy of the document generation process for sales teams. By automating the creation of customized documents, it reduces the time spent on manual preparation, minimizes errors, and ensures consistency across all sales documents. This leads to faster deal closures, improved compliance, and a more streamlined sales workflow, ultimately driving higher productivity and customer satisfaction. ## Docusign Gen Reviews ### 1. Fast, Easy Document Signing with Multiple Signatures **Rating:** 4.5/5.0 stars **Reviewed by:** Nikki B. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Docusign Gen?** Ease of use. It makes executing documents fast and efficient especially when you need multiple signatures. **What do you dislike about Docusign Gen?** The pricing is expensive. Also, if you are searching for a document template it's difficult to find. **What problems is Docusign Gen solving and how is that benefiting you?** A majority of our customers are far away so electronic signatures are a must. ### 2. Simple to Use, Easy Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Marianne P. | Founder and Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Docusign Gen?** it is simple to use, no programming necessary unless you want more integrations. **What do you dislike about Docusign Gen?** Sometimes people using cell phones have issue getting the doc and/or people find they go to spam. **What problems is Docusign Gen solving and how is that benefiting you?** It speeds up the process to get signed applications ### 3. Easy to maneuver **Rating:** 5.0/5.0 stars **Reviewed by:** Susan M. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Docusign Gen?** Effortless easy to scroll through and meanuever **What do you dislike about Docusign Gen?** Nothing. I don’t have any complaints on this **What problems is Docusign Gen solving and how is that benefiting you?** Helping to sign documents fast ### 4. Very efficient, works great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Docusign Gen?** It is smart, works well, and rarely hangs on me **What do you dislike about Docusign Gen?** Could be difficult locating previously sent envelopes **What problems is Docusign Gen solving and how is that benefiting you?** It's helping us prepare documents timely, and in an efficient manner. ### 5. Greatest review for Gen **Rating:** 4.5/5.0 stars **Reviewed by:** Sai Vishnu V. | Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Docusign Gen?** Gen is most useful and helpful that can use in best way **What do you dislike about Docusign Gen?** Nothing dislike thing about Gen because it is fast and reliable **What problems is Docusign Gen solving and how is that benefiting you?** Getting Gen in the existence we will get relavent and easy way to do. ### 6. This is a great brand and I recommend everyone to use it. **Rating:** 3.0/5.0 stars **Reviewed by:** Nazmul H. | Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2022 **What do you like best about Docusign Gen?** Docusign gen is nice and easy to use. Amazing gadgets and great artwork and elements. Save time and create records without problems. It is a complete solution that is really easy to use and easy to use. **What do you dislike about Docusign Gen?** Do not ignore Docusign Gen. Sometimes there is a delay in execution during online signing. **What problems is Docusign Gen solving and how is that benefiting you?** I can sign everything at home and I don't have to go to the office or print anything, and I check it on the printer at that moment. Resolve issues quickly and easily, without pressure or worry. ### 7. Gen is an amazing to work in. **Rating:** 4.5/5.0 stars **Reviewed by:** Manoj P. | Director - Defence Business, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Docusign Gen?** Docusign gen is good and easy to use. Amazing tools and beautiful graphics and features. Saves time and generate documents easily. That's really great for use and easy to access. **What do you dislike about Docusign Gen?** There are some flows but overall it works well and very easy but something's can be upgraded. More tools need to be added to make it more user friendly and accessible. **What problems is Docusign Gen solving and how is that benefiting you?** It's helped me to speed up my sales force and and fast results and I used it for my personal and professional works. Easy to tie up with and work smoothly on every document. ### 8. It’s a really good brand and I recommend everyone to use it. **Rating:** 5.0/5.0 stars **Reviewed by:** Shalu C. | Marketing Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2022 **What do you like best about Docusign Gen?** It's very easy to generate documents with gen and I love how the tools works in a great manner I would love to use it again and again and I want everyone to use it. **What do you dislike about Docusign Gen?** Actually there is lot of competition so I just want them to upgrade their tools and nothing more it's awesome just want it more awesome and happening and it's good for them **Recommendations to others considering Docusign Gen:** Yes! It's easy to use and good for everyone **What problems is Docusign Gen solving and how is that benefiting you?** It's like it's very easy to generate documents and it's very informative about everything and I like to use it very much easy tools and easy handle and saving options ### 9. DocuSign is an amaizing product. **Rating:** 4.5/5.0 stars **Reviewed by:** Ashraful I. | Small Business Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2021 **What do you like best about Docusign Gen?** DocuSign gen is a user-friendly and what a time saver software. It has a beautiful feature to do an e signature. I like it more for its easy user manual. **What do you dislike about Docusign Gen?** There is nothing to dislike overall about Docusign Gen. it is slow to run sometimes when doing the E sign. **Recommendations to others considering Docusign Gen:** I can recommend you all for your salesforce you can use DocuSign Gen undoubtedly. It will help you more what you can't think. It also allows you to grow your business smoothly. **What problems is Docusign Gen solving and how is that benefiting you?** I have solved many problems from one platform. I have solved when I need to do an agreement electrically. It helps to make fast and professional contracts. It helps to speed up my salesforce. ### 10. great **Rating:** 5.0/5.0 stars **Reviewed by:** francesca f. | licensed health insurance agent, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Docusign Gen?** I like how user friendly Docusign Gen is. Its easy to use and easy to navigate without any instruction. It makes it convenient to sign work documents without having to go into the office or printing them **What do you dislike about Docusign Gen?** There is not much i dislike about Docusign Gen. If i had to say something it that the documents are on a cloud but in todays day and age everything is on the cloud **Recommendations to others considering Docusign Gen:** Use it for a hassle free easy way to get things signed fast and effectivly **What problems is Docusign Gen solving and how is that benefiting you?** I can sige everything from home and i dont have to drive tothe office or print it then scan it back at a printing store. Makes it so easy and fast with no stress or hassle ### 11. Amazing Service **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad K. | Civil Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Docusign Gen?** Very Amazing Service I will like it very much now. Its tool with the help of signing documents is easy now without printout and scanning again. So I will appreciate this service. **What do you dislike about Docusign Gen?** No, I will not dislike anything. It's a tool that helps with signing documents easily now without printout and scanning again. So I will appreciate this service and recommend it to others as well. **What problems is Docusign Gen solving and how is that benefiting you?** Still, at the start, I do not see any problem. If I see you in the future, I will tell you because nowadays I do not see anything that I would tell you is problematic. ### 12. Go Digital even Signing the Contracts Online **Rating:** 3.5/5.0 stars **Reviewed by:** Shuaib A. | Organizer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2021 **What do you like best about Docusign Gen?** Simply choose the best signature style from varieties, after signing up to DocuSign with the simple process. Sign important documents through a mobile pen. This software completely skips paperwork. It's totally amazing software. **What do you dislike about Docusign Gen?**

Sometimes it isn't very comfortable if you need more than one signature.

This would be very helpful for someone who needs to sign or approve a lot of essential documents.

**Recommendations to others considering Docusign Gen:** Try the trial first; if you are satisfied, then opt for the premium version. It provides contentment and understanding of the software. **What problems is Docusign Gen solving and how is that benefiting you?** DocuSign helps us update the document while signing, allowing employees to send, sign the papers, and return them using a smartphone or tablet from any corner of the world. ### 13. Helpful and time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Sajjad K. | Management Trainee - International Marketing, Medical Devices, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Docusign Gen?** This is a masterpiece for its user friendly design and it helps to save time. **What do you dislike about Docusign Gen?** The only thing that needs the improvement is to update it to make it more faster for the smooth E-signatures. **What problems is Docusign Gen solving and how is that benefiting you?** As I can say because this is an electronic platform for the contract signing so it is very convenient. ### 14. Docusign is a game changer when it comes to getting things done remotely **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin B. | Manager of Partnership Activation, Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Docusign Gen?** The easiness of the product. The best part is how the product can shape into a document with almost no effort and it looks very professional. **What do you dislike about Docusign Gen?** I dislike when the bug issues happen. This can happen wit alot of virtual signing. **What problems is Docusign Gen solving and how is that benefiting you?** I have solved many problems with this app but most importantly the issues working remote. ### 15. User-friendly and such a time saver! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Docusign Gen?** Docusign has drastically cut down the back and forth time between having contracts/documents signed on a daily basis. I can't believe we went this long without it! **What do you dislike about Docusign Gen?** Overall I really don't dislike anything, the only feedback I've received is sometime it lags once the signature is complete which has made some people think they did not sign correctly. **What problems is Docusign Gen solving and how is that benefiting you?** Life is much easier having Docusign integrated into Salesforce and having everything in one place. It has saved me lots of time which has, in turn, boosted my productivity. ### 16. DocuSign Gen Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Docusign Gen?** DouSign Gen is absolutely incredible for getting order forms out, and it's incredible easy to build them also **What do you dislike about Docusign Gen?** nothing -DocuSign Gen is so fast when generating order forms it's really fun to generate multiple of them **What problems is Docusign Gen solving and how is that benefiting you?** We help get order forms out to customers in an efficient manner with Gen. Benefits are that we have so much additional time to sell, less time spent on manual document prep ### 17. Easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Docusign Gen?** The ease of use and time it saves me each time that i use it **What do you dislike about Docusign Gen?** There really is not much that i dislike at this time! **What problems is Docusign Gen solving and how is that benefiting you?** It enables people to generate professional customized sales agreements and documents with just one click in Salesforce ### 18. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Docusign Gen?** Easy to use, saves time and is accurate all the time, never dissapoint. **What do you dislike about Docusign Gen?** there is nothing I can say that i dislike about GEN **What problems is Docusign Gen solving and how is that benefiting you?** I can have clients sign documents quickly and return electronically ### 19. Assisted with a loan made the process smooth. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Docusign Gen?** I can't believe how easy this made the loan signing process during COVID. **What do you dislike about Docusign Gen?** I honestly didn't have a dislike; it was pretty easy and straightforward. **What problems is Docusign Gen solving and how is that benefiting you?** The fact that you can obtain signatures without being physically present. ### 20. Deployed in my last company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Docusign Gen?** Ease of implementation, integration with DocuSign, and Salesforce.com **What do you dislike about Docusign Gen?** Single-threaded boolean logic. But we found easy work-arounds. **What problems is Docusign Gen solving and how is that benefiting you?** None ## Docusign Gen Discussions - [Jjsjsja](https://www.g2.com/discussions/jjsjsja) - 1 comment, 1 upvote - [View Docusign Gen pricing details and edition comparison](https://www.g2.com/products/docusign-gen/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+15%3A36%3A56+-0500&secure%5Bsession_id%5D=a82955b5-8045-4e7c-8e5a-a4c7f8f1314c&secure%5Btoken%5D=d09c69edb702d84c835676365e73799354a68072b2d231ce01b0ab338fe96a68&format=llm_user) ## Docusign Gen Integrations - [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) ## Docusign Gen Features **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Docusign Gen Alternatives - [Conga Composer](https://www.g2.com/products/conga-composer/reviews) - 4.4/5.0 (834 reviews) - [DealHub](https://www.g2.com/products/dealhub/reviews) - 4.7/5.0 (834 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews)